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Reviews of Hampton Inn Bennington

2.5 out of 5
Hampton Inn Bennington
51 Hannaford Square, Bennington, VT

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 861 reviews" "
Rating 8 - Good. 289 out of 861 reviews" "
Rating 6 - Okay. 82 out of 861 reviews" "
Rating 4 - Poor. 30 out of 861 reviews" "
Rating 2 - Terrible. 17 out of 861 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing
Stayed 2 nights in Mar 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Note that Expedia says that this property has rooms that sleep 5. It includes pictures of a room with two doubles and a pull out couch. This is not accurate information. I booked a room for 5 and got two double beds, no couch. Manager informed me that there are no such rooms. I suppose it is not their fault, but that is relevant information if you want a room for 5.
Stayed 1 night in Mar 2024
Response from Michele on 22 Mar 2024
First of all, thank you for taking the time to review our hotel. I'm sorry for and understand your frustration, however, we are not seeing the picture of a room with two queen beds with a sofa, could please email that to us so we can get it resolved with Expedia. thank you!

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many options around this area. The hotel could use some updates but it’s clean
Stayed 1 night in Feb 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from killington resort . Only 1 and half hour drive.
Stayed 1 night in Feb 2024

4/10 Poor

C

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service, i was overcharged and had to fight to get the charges on my card removed. VERY noisy. Asked for two rooms and assumed we'd be side by side. Instead we we across the hall and i could hear the people in the next room talking as if they were right next to us. Couldn't sleep between the loud people near us, constant slamming did and uncomfortable beds. Very outdated and old plus we were missing items that were listed in the reservation (such as a refrigerator)
Stayed 1 night in Feb 2024
Response from Michele on 26 Feb 2024
Good MorningI would like to apologize for the experience you had while staying at our hotel. After reviewing your reservations on Expedia, I don't see any notes about adjoining rooms, and I am sorry we were unable to accommodate that for you. As for as the overcharge, I don't see anything out of the ordinary on either folio; both room had and incidental hold which usually takes 3-7 business days to return to your hold amount. I will go ahead and refund one room for you for the inconvenience you experienced.

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean easy checkin and convenient location
Stayed 1 night in Feb 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

MARICEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robin Hadlock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was horrible worst customer service that I've ever seen when I try to let the manager know what was going on and how rude her employees were she told me I was no longer welcome in the hotel because I was telling her that crazy should have ever seen in a hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much cleaner and updated than any of the other hotels in Bennington.
Stayed 5 nights in Jan 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great staff. Very clean hotel. Pet friendly.
Stayed 1 night in Jan 2024
Response from sk on 13 Jan 2024
Thank you very much and can't wait to have you back

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything & everyone at the Hampton inn was amazing and so helpful. We had a issue charging our electric car and Brooke & the other kind manager went out of they're way to help us. The breakfast was amazing as well and the cook was sweet as well. Our rooms were comfortable and clean. We'll definitely stay here again the next time we come skiing in Vermont.
Stayed 1 night in Dec 2023

10/10 Excellent

P Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

FRED

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great hotel. Love the pool and sauna. And the friendly staff. Thank you.
Stayed 1 night in Nov 2023

2/10 Terrible

Pamela, Southwick

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities
easy access to where we were going
Stayed 1 night in Nov 2023

8/10 Good

Gerrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for my visit to Bennington, Vermont. The checkin and checkout were handled efficiently. All employees were pleasant and helpful.
Stayed 1 night in Oct 2023

6/10 Okay

Drew

Travelled with partner
Disliked: Amenities
The hotel is quite dated and the rooms are vastly overpriced for what you get, but there really are no other options in this area.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms could use an upgrade, we’re clean and beds were comfortable, but you could tell it was an older hotel. Their breakfast was excellent. The staff was friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Harry

Stayed 1 night in Oct 2023

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience hotel.
Stayed 1 night in Oct 2023

4/10 Poor

Jenna

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower never got warm, no microwaves or fridge in rooms, gym floor needed to be cleaned
Stayed 1 night in Sep 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not quite up to Hampton Inn standards. Why do rooms with 2 beds only have one chair. There were 2 of us. And please start providing room safes.
Stayed 1 night in Sep 2023
Response from Hampton Inn Bennington on 12 Sept 2023
Hello Susan, please accept our sincere apologies for any inconvenience caused. We truly appreciate your feedback and will raise these concerns to our management. We hope to have you again!

10/10 Excellent

Merla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quiet area, friendly people and great experienced
Stayed 3 nights in Aug 2023
Response from Hampton Inn Bennington on 12 Sept 2023
Hello Merla, thank you for taking the time to leave us a review. We are so glad we were able to provide you with a great experience. We hope to have you again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hampton Inn Bennington on 5 Sept 2023
Hello David, thank you for your review and for choosing our hotel. We are so glad you enjoyed your stay with us. We hope to have you again!

2/10 Terrible

Carolina

Stayed 2 nights in Sep 2023
Response from Hampton Inn Bennington on 5 Sept 2023
Hello Carolina, we are so sorry that you did not enjoy your stay with us. Please accept our sincere apologies for any issues you encountered. We truly hope we can make up for this experience in the future.

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
One night
People/.staff nice. I was disappointed the room didn't have a chair besides the desk chair. Desk chair was not in good shape either. Also - no refrigerator. I went back and looked at room description, my bad. I really expected a fridge as a basic room necessity along with a chair.
Stayed 1 night in Sep 2023
Response from Hampton Inn Bennington on 5 Sept 2023
Hello Richard, please accept our sincere apologies for any inconvenience caused. We appreciate your feedback and will bring this concern to management. We truly hope we can makeup for this experience in the future.

10/10 Excellent

Bette

Travelled with group
Liked: Cleanliness, staff & service, amenities
Well kept property & terrific staff!
Stayed 1 night in Aug 2023
Response from Hampton Inn Bennington on 5 Sept 2023
Hello Bette, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us and that our staff was able to contribute to that. We hope to have you again!

10/10 Excellent

Susan

Travelled with partner
Stay here every year when in town for the garlic festival. Lovely place and close to downtown. Recommend
Stayed 1 night in Sep 2023
Response from Hampton Inn Bennington on 5 Sept 2023
Hello Susan, thank you for your review and recommendation. We are so glad you enjoyed your stay with us. We look forward to having you again!

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Just got here but check in was good and Scot the manager seems to have his ducks in line.
Stayed 1 night in Aug 2023
Response from Hampton Inn Bennington on 29 Aug 2023
Hello Danny, we are so glad you enjoyed your stay with us. We appreciate your feedback, and will make our staff aware of this. We hope to have you again!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hampton Inn Bennington on 29 Aug 2023
Hello Peter, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

4/10 Poor

RUSSELL

Under staffed caused management to select me as one of the rooms that did not get cleaned or bring up clean towels Very disappointed for the type of money that I spent there. I am going to report this to Expedia and recommend not sending their people here. I did not like the attitude of not caring about a guest not receiving a proper change of bathroom toiletries.
Stayed 2 nights in Aug 2023
Response from Hampton Inn Bennington on 5 Sept 2023
Hello Russell, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration and assure you that we take your feedback very seriously, and will bring these claims to management. We truly hope we can make up for this experience in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hampton Inn Bennington on 22 Aug 2023
Hello John, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

6/10 Okay

Shawn

Disliked: Amenities
No minifridge, noisy mechanical unit outside that ran all night long every ten minutes, no entry from rear entrances at night, and over priced...
Stayed 1 night in Aug 2023
Response from Hampton Inn Bennington on 15 Aug 2023
Hello Shawn, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration and assure you that this claim will be brought to management. We truly hope you will allow us to make up for this experience.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean, newer facilities and very friendly, helpful staff! Rooms were quiet with plenty of room. Area around the property was nice and appeared to be a nice area.
Response from Hampton Inn Bennington on 1 Aug 2023
Hello Shannon, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to contribute to that. We hope to have you again!

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hampton Inn Bennington on 1 Aug 2023
Hello Jana, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Hampton Inn Bennington on 1 Aug 2023
Hello, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the one night stay but the lack of a microwave in my room made it difficult to warm things up especially hot water that I need to drink in the evening and morning, so I had to go down stairs unnecessarily
Stayed 1 night in Jul 2023
Response from Hampton Inn Bennington on 25 Jul 2023
Hello Betty, we are so glad that you enjoyed your stay with us. We appreciate your feedback, and will take this into consideration. We hope to have you again!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Hampton Inn Bennington on 19 Jul 2023
Hello Paul, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Hampton Inn Bennington on 19 Jul 2023
Hello Gary, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Ned

Stayed 1 night in Jul 2023
Response from Hampton Inn Bennington on 25 Jul 2023
Hello Ned, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!