2/10 Terrible
Tommy
Travelled with partner
1 Jun 2024
Disliked: Cleanliness, staff & service, amenities
I reserved a room with a king-sized bed and was given a room with 2 queen beds on the second floor. I need a first floor room because my wife can not walk up the stairs. One of the mattresses was worn down and sagging on one side. The room was dark and smelled funny. One of the lamps had a burnt out light bulb. The door did not latch unless you pushed or pulled it shut. The lock on the door did not work. When I went to the front desk about the unexpected room change the woman at the desk said that it was Expedia that had screwed up not the motel. And that there was nothing she could do about it because they were fully booked that night. None of the rooms on the first floor in the building we stayed in ended up being occupied that night. I do not recommend this motel if you are staying in Prineville. For the price we paid, you would think that basic maintence amd customer service would be a priority to management.
Tommy
Stayed 1 night in May 2024