Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom canada

Posted 31/03/2015
Pros: Good central location
Cons: The coffee could be hot and the staff could learn more english.
Location: Great location, close to market, shopping and a lot of the sites one would want to see.
The staff are pleasant, and we were given a room with an exterior window. The down side of this hotel is a lot of the rooms do not have a window and if they do it looks into a stairwell.
2 out of 5
by A verified travellerfrom canada

Room without windows

Posted 22/03/2015
Pros: Good location
Cons: Staff could learn more english
Location: Great location, very busy street for restaurants, shopping massage, anything a tourist would like
We arrive to find out we are staying in a room with a window that looks into a stairwell. The baggage carrier grabs my nap sack and breaks the strap. Apologizes but I request it be repaired which had to be done twice as the first repair was of no value. Then we requested a 5:30 wake up call which did not come. I would not recommend this hotel to anyone for the overall service.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Short Trip to Ho Chi Minh

Posted 17/03/2015
Pros: The hotel is in a great location to go exploring by foot. The hotel staff were really helpful both before we arrived and during our stay.
Cons: The room are clean but need a little tidying up, new wallpaper, but overall it was fine. A little noisy at night but what do you expect in a busy city
Location: You can walk to all the key sites which is a bonus. There are bars and restaurants as you head left or right out of the hotel. Good street food as wel
3 out of 5
by A verified travellerfrom Singapore

good location, crampy hotel room

Posted 12/03/2015
Service staff at reception wasn't top notch, room were crampy. facilities like television and toilet equipments were obsolete. Would expect more from a supposedly three star rated hotel. Comparable to a hostel.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom california

Convenient location.

Posted 07/03/2015
Pros: Convenient location.
Cons: Cleanliness.
Location: Shopping district. Near park.
The hotel is located on the busy street.It's very convenient to go shopping or to dine out. However, the bathroom in my room is not clean .
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25/02/2015
Great value for the money as you are in a very central location. Minutes to the market and shopping, museums.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Beijing

Good location, nice hotel

Posted 25/02/2015
Pros: Clean, spacious rooms, outstanding breakfast.
Cons: The staff was not particularly helpful, although certainly polite. In other hotels, I was helped with booking transportation, tours, etc.
The hotel is a few minutes walk from the Ben Thanh market. Plenty of places to eat, have coffee, shop...
1 out of 5
by A verified travellerfrom paris

Lit dur comme bois, vue sur mur, personnel affreux

Posted 22/02/2015
Pros: La salle de bain
Cons: Le personnel, le lit, le petit dej
Location: Cho ben thanh, a 5 mn et a 10mn du centre vincom, 15mn de lopera a pied
Hotel absurde, 4 hotels en 1, avec plusieurs comptoirs, decoration laide, petit dejeuner mediocre sans jus ni choix, impossible d avoir une table propre, une dizaine d employes qui se promenent les mains vides et ne debarassent pas les tables. Le personnel nest pas sympathique.Les gens fument dans les couloirs. Navette pr laeroport hors de prix, par personne au lieu de par vehicule. Taxis bien moins chers. Lit vraiment inconfortable, matelas dur, fenetre qui donne sur un mur a moins dun metre. sdb correcte. Quartier anime a 5mn du grand marche ben thanh. Hotel bien trop cher pr ce qu il propose, en comparaison avec la competition. La qualite nest pas au rendez vous!!! Grosse deception, cherchez ailleurs...
2 out of 5
by A verified traveller

A hotel with many names

Posted 12/02/2015
Pros: The location is good for tourism.
Cons: The attitude of the staff.
Location: The central market and backpacker area.
I'll try to keep this short. This hotel set up is quite confusing. It is attached to another building which has a sign for Hotel Alagon and therefore there are two lobbies with two reception counters - not sure why this couldn't have been streamlined. The hotel staff are obviously not fit for the hospitality industry and no one was hospitable. From the moment we arrived, the reception staff were cold and unfriendly. After check in, we followed a staff helping us with our luggages to the elevator. The elevator was really only fit for 4 people at the most, but when it stopped at a floor, 3 more hotel staff who were on their breaks insisted on cramming into our elevator. I have never experienced this type of unprofessional behavior at a hotel. As a result, we were crammed inside a 3sqm with 6 people and 3 bags. Now, the rooms were fine...small..but fine. The only redeeming act was the breakfast box they packed for our early flight. Bottom line - for the same price, there are plenty of newer and better managed hotels in the City. In fact, we thoroughly enjoyed our stay at the Sonnet Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful

Posted 12/02/2015
Pros: Clean, Accessible
Cons: haven't tried the breakfast as we have to leave early to catch our flight, so i do not have comment on the food
Location: very near ben thanh for shopping and eating
Had a very good experience although overnight stay only. The room is very clean and nice, near to the shopping center/area with free wifi