I was accused of breaking a lamp in the room; therefore, it was charged under the “incidentals” contract. I was there less than 24hours occupying a room. The front desk receptionist was very rude, she would not give me her name, nor let me speak to a manager, I was hung up on. If a manager is reading this, I called on 5/2/24 at 5:00 pm. If you stay at this property, I highly advise to take pictures of the room before you leave to cover yourself. It’s the housekeeper’s word against your own.