Business King Room
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Reviews of Wenjin Hotel

4 out of 5
Wenjin Hotel
South Gate of Tsinghua University, Chengfu Road, Haidian District, Beijing

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 148 reviews" "
Rating 8 - Good. 61 out of 148 reviews" "
Rating 6 - Okay. 36 out of 148 reviews" "
Rating 4 - Poor. 11 out of 148 reviews" "
Rating 2 - Terrible. 7 out of 148 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ge

Stayed 3 nights in Dec 2023

4/10 Poor

Wuqiang, Sale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel's location is convenient to go to Tsinghua University. The breakfast is good. But the condition is poor. Many places should be updated. Some mains sockets are in poor condition. The hotel is rather expensive.I would not recommend this hotel.
Stayed 1 night in Nov 2023

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities
It's toasting hot thru out our stay! The room temperature is 29 degree C. The hotel response- we can not turn on air conditioning for you. But why? They couldn't give an answer that makes sense. All they did was to give us a fan and tell us open the window, and they claim they are 5 star hotel. A two star can do better!
Stayed 7 nights in Oct 2023

2/10 Terrible

Wan Ning

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely unpleasant experience. Terrible service, staff are unhelpful and cold, not to mention rather rude. Had to keep chasing them to do basic things like housekeeping or assisting in bringing down the luggages. I even ended up having to wait for about 3 hours before they finally decided they could spare some time to help me, and this was after multiple calls made to them and even making a few trips down to the front desk to request for help, where quite a few staff were just idling around. I was quite shocked that they are also one of the rare few bigger hotels I stayed in China that does not have the food delivery robot, and the food delivery shelves are placed outside of the hotel, so if it's raining, it isn't very convenient. Note that the hotel also refuses to help sign for delivery parcels so it is quite troublesome to make separate arrangements. Another thing I really disliked was that the front desk and concierge kept trying to shirk responsibilities. When you approach the front desk, more often than not, they'll try to direct you to the concierge which is usually not being attended by anyone. The rooms are spacious but are quite old and aren't that clean either. Honestly, for the expensive price paid, it is very disappointing. Really, this hotel has nothing good going for it except for its prime location (right outside Tsinghua). If you aren't planning on going to Tsinghua for a long period of time, I highly discourage staying in this trash hotel.
Stayed 2 nights in Mar 2023

6/10 Okay

J

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi was not stable; the electric shaver's electric socket will cause a short circuit
Stayed 2 nights in Mar 2023

6/10 Okay

Kevin

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel is definitely over priced for the rooms as they need repair.. If it wasn't convenient, I would not stay again.. It took forever for them to find our reservation, though it was during COVID periods..
Stayed 4 nights in Nov 2022

10/10 Excellent

yuansheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from rsvn on 27 Dec 2019
Thank you very much for staying at wenjin hotel, we will continue to do better!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you visit Tsinghua or Peking university. The room is roomy. The facility is good. The staffs are helpful. However, It will be nice if more seatings are in the lobby.
Stayed 1 night in Nov 2019
Response from rsvn on 26 Nov 2019
Thank you very much for choosing Wenjin Hotel! We are very happy with your suggestions and we will continue to do better!

6/10 Okay

Verified traveller

Stayed 5 nights in Oct 2019
Response from rsvn on 28 Oct 2019
Dear distinguished guests, thank you very much for your choice of Wenjin International Hotel, we will continue to do better, look forward to your next stay!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious rooms...good breakfast menu...cafeteria and bar have reasonable options to try out...
Stayed 4 nights in Oct 2019
Response from rsvn on 28 Oct 2019
Dear distinguished guests, thank you very much for your choice of Wenjin International Hotel, thank you very much for sharing the experience of the hotel, we will continue to do better, look forward to your next visit!

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
Tired rooms but great location near unis
Check-in is friendly, but the rooms are old and not in great shape. The bathroom was especially tired and a bit grimy. Location is great if you have business at Peking University or Tsinghua University. It’s a 1-km walk to the east gate of PKU, and just a block away from Tsinghua’s south gate.
Stayed 1 night in Sep 2019
Response from rsvn on 14 Oct 2019
Thank you very much for choosing Wenjin International Hotel, I am very sorry not to provide you with satisfactory service, we will contact the relevant departments as soon as possible to check, look forward to your visit again!

8/10 Good

clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hailing cab through the concierge could be tacky, confirm price and tally with meter. Otherwise , this hotel is comfortable, clean and deliver up to standard.
Stayed 5 nights in Aug 2019
Response from rsvn on 14 Oct 2019
Thank you very much for choosing Wenjin International, we will continue to improve the quality of service, thank you for sharing the experience, look forward to your visit again!

8/10 Good

Chunshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Kheng Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and quiet location
Stayed 3 nights in Jul 2019
Response from rsvn on 22 Jul 2019
Thank you for staying in wenjin hotel. Thank you very much for your encouragement!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
water leakage at bathroom, which makes floor very slippery.
Stayed 6 nights in May 2019
Response from rsvn on 30 May 2019
Thank you for choosing wenjin hotel! We are very sorry for not providing you with satisfactory service. We will report your report to relevant departments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Hotel was near the university which makes it convenient. A relatively pleasant hotel that caters to many tourists visiting the university.
Stayed 1 night in Apr 2019
Response from rsvn on 13 Jun 2019
Thank you very much for choosing wenjin hotel.We will provide comfortable travel environment for our guests.

6/10 Okay

Paul

Okay.... good for a night
Hotel is a little dated but breakfast has improved since last visit
Stayed 1 night in Apr 2019
Response from reservation on 24 Apr 2019
Thank you very much for staying in wenjin international hotel!We will gradually improve our facilities.Look forward to your next visit!

6/10 Okay

GG, Virginia, USA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location of the hotel is perfect for me. There are public transportations near by.
Stayed 4 nights in Jan 2019
Response from Yue on 29 Mar 2019
Distinguished guests: thank you for staying in wenjin international hotel. Thank you very much for your recognition of us!Look forward to your next visit!

10/10 Excellent

Laura, Princeton, NJ

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was visiting Qinghua and Beijing University. The location is so convenient to both universities. The staffs are very responsive and helpful. While visiting those universities, I was also interested in touring the city. The staffs gave me very good suggestions on the tours which fitted into my schedule, also helped me out getting taxi since I did not have WeChat pay. It was an excellent experience staying here
Stayed 4 nights in Dec 2018

4/10 Poor

Manar, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not terrible, certainly not amazing
I suspect this is only a hotel to use if you have particular reason to be in this area. First an Expedia problem (I assume): we extended 1 more night (my mum is 79 so we didn't want to move rooms let alone hotel). All bookings were for 2 adults: hotel+breakfast but somehow the extra night booking stated on the reservation that only 1 person could have breakfast (unlike the earlier nights). Very odd. I didn't argue with the hotel and just paid extra since the reservation had the problem. A mistake by Expedia I assume. The staff were lovely. We don't speak Chinese and they tried their best (two or three of them could more or less communicate with us for most issues). The hotel was probably nice 5+ years ago but is dated now. We had numerous minor maintenance issues. No working aircon (possibly hotel policy as apparently moving room wouldn't have helped: it wasn't overly hot so we coped OK and they were kind enough to bring us a fan), kettle plug didn't work but we worked out it was the socket as it worked elsewhere, bathroom door kept getting stuck as a screw was loose and it took several minutes of fiddling each time to resolve etc. Everything was a bit dated too but not too badly. Good sized rooms though. We relied on Didi (China's uber as it were: a friend installed it on my Android phone via a local site as you can't from the normal Google Play -- there's no issue installing on iPhones I believe) so can't speak to taxi hailing.
Stayed 3 nights in Oct 2018

10/10 Excellent

XUANQI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2018

4/10 Poor

JeffBan, Seattle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Cannot open door; staff not familiar with receipts etc.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Check in took a long time.
Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Good location with shops and restaurants within walking distance. There are several bus lines right outside the entrance. The staffs are very courteous and helpful. The room is very clean. The on site restaurant is very good. The only shortfall is that the floor in the shower stall is tilted in an angle that the water can’t be properly drained. Overall, it was a very pleasant stay. We will definitely comeback if visiting this area again.
Stayed 6 nights in Jun 2018

8/10 Good

Eva Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central and close to good food and transport. Very clean facilities and spacious room
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel should teach more English to staff.
Stayed 1 night in May 2018

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Haidian, Beijing
This is a wonderful hotel. The decor is very elegant, the carpets are plush, and they keep it up very well. Everything works - the hot water, elevators, phones, etc. The front desk does not speak English well, but the Bell Captain does and all of them have been extremely kind and helpful. Our group had a major problem - a Board member forgot that his reservation started on Sunday and was very upset when he arrived on Tuesday and had no room, and they may him pay again. But they resolved that problem. They were completely honest and clear about what happened, after we were able to overcome the language barriers. I will recommend this hotel to everyone I know coming to Beijing and staying in the Haidian district.
Stayed 3 nights in May 2018

8/10 Good

Larry , Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in North Beijing.
Although we new no Chinese, the staff was very good about finding someone to translate for us. Food for room service was very good and served right on time.
Stayed 8 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
We stayed here for five nights. The standard room is spacious, clean, and well lit. The king-sized bed is quite comfortable. The location is convenient with multiple bus lines and two subway lines within walking distance. All staff are friendly. Definitely will stay here again next time we visit Beijing!
Stayed 5 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot room
I found the room hot and comfortable. The central heating system was the problem since guests are not given the leeway to change room temperature.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall. The hotel is a little outdated, but the location is unbeatable.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel, but a little over priced and old. Location is perfect, as Peking University and Tsinghua University are both nearby. Walking distance to shopping centers,, restaurants and public transportations.
Stayed 2 nights in Jul 2017

6/10 Okay

John

Liked: Staff & service, room comfort
Second stay at Wnjin
The decor is a bit old and out updated. The first time I stay in this hotel was just after the Olympic games and the condition was superb. The carpet in the room was spotty. The reception of wireless wifi is weak. However, if you are visiting Tsinghua University, this is perhaps the best place to stay.
Stayed 5 nights in Jul 2017

10/10 Excellent

Yichun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great hotel with awesome location. Very clean and the room is spacious.
Stayed 4 nights in May 2017

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. Close to THU.

8/10 Good

Tak, Hong Kong

Liked: Staff & service, room comfort
Convenient location + great food
Near subway. Restaurants offer great food at reasonable prices.

8/10 Good

Haofeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Dave , Hangzhou China

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Difficulty at the desk
Arrived very late for check in, about 1 am. No record of my Expedia reservation. Desk staff would not call Expedia, so I made a series of calls to Expedia with bad connections. On my 4th try, the Expedia CS was very helpful and bore with the 30+ minute ordeal of faxing the reservation to the hotel... which it turned out they had! I had the distinct impression that the hotel staff did not fully understand their jobs. It should not take 45 minutes to check in and when there is a reservation problem, the hotel should make the call(s), not the guest.

6/10 Okay

Anthony, New York, NY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good rooms, bad staff
The rooms are decent and clean but the hotel staff is incompetent, rude and lazy. They don't ever smile. Furthermore, you cannot sit anywhere in the lobby without being approached by a staffer who requires you to purchase a severely overpriced drink or coffee.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel for business in the area
I was at a conference at Tsinghua University, which is right next door. If one has business in the area then this is a great hotel. The service was great and the room was roomy and clean. This hotel, however, is not convenient for accessing the tourist attractions downtown (45-60 minutes by subway or 30-40 minutes by taxi).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Outstanding hotel in a nice area.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel next to Tsinghua Univ
I am satisfied with the hotel facilities, room cleaniness and comfort. However, you need to call taxi by yourself, the receptionist always showed you a face with little smile...

6/10 Okay

Verified traveller

I give it at most 3.5 stars
The hotel is kind of old. may be it's because things are not maintained well. It will not be a 5-star hotel in international standard.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
2-star hotel with 5-star/4-star advertising
Worst hotel ever. The so called 5-star can be at most rated 2-star in US. The air conditioning is not automatic, meaning that the temperature is not adjustable and one has to turn it off if its too hot! Other things are sub-par as well, e.g., the shower door will not close fully, the caulking is faulty, and the room is tiny. The breakfast is not as good as other hotels either.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel right outside Tsinghua U. for visiting. The room was spacious and clean.

2/10 Terrible

Eric, New York

Disliked: Staff & service
Lower your expectations
Hotel air conditioning did not work throughout the building, room was 80+ degrees. Concierge/front desk either unable or unwilling to call taxis for guests and are generally unhelpful. Mold in bathrooms, black water coming out of tub faucet. Wifi extremely flaky and pretty much unusable.