Executive Room, 1 King Bed (Business)
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Reviews of Kingrand Hotel Beijing

4.5 out of 5
Kingrand Hotel Beijing
No.18 Zhushikou Avenue, Dongcheng District, Beijing, Beijing

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 87 reviews" "
Rating 8 - Good. 21 out of 87 reviews" "
Rating 6 - Okay. 7 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 3 out of 87 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Dennis Joseph, SF

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Service useless like teats on a nun, room okay.
The hotel had no record of our booking when we were trying to check in (which might also be this booking website's fault). Took five people one and a half hours to sort things out. During this time we were told to just 'relax a bit', in a lobby devoid of empty chairs. Had to put down a cash deposit for the room eventually. Overall, the staff was somewhere between indifferent and incompetent (even by local standards). The room itself was nice, except for a seemingly broken drain in the tub (which we did not use, however). The bathroom was very spacious. Using the hotel's swimming pool incurs a handsome extra fee. We were denied breakfast, although it was specifically part of our booking. I highly recommend going through local booking channels, if you really want to stay here.

8/10 Good

David, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Excellent place under repair
Booked there because of advertised nice swimming pool...but was under repair...so were the spas. Booked there also hoping finally for good WiFi...also not working - under repair. Quality of room kept us staying there.

4/10 Poor

Nicholas, Beijing

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
In disrepair
I can only assume the hotel is undergoing renovation work, with absolutely no effort to hide this from guests. Staff were rude and unhelpful, even by chinese standards. The only English word spoken by reception was 'deposit'. The spa was closed. Swimming was forbidden unless you wear a swimming hat and there was an additional charge of 170RMB pp to use the hot spring! This is Kingrand Hot Spring Hotel, why else do they think people choose to stay there? Extra charge for the hot spring is ridiculous. Room was fine, although nothing in the room with any details of the hotel services, restaurant or local amenities.

10/10 Excellent

Grayson, Te Awamutu, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel & Close To All Tourist Hot Spots
This was the most beautiful hotel we have ever stayed at. If we ever travel to Beijing again we will be staying here. Hotel is located behind an Industrial Beauty Product mall which is a bit of an eye sore however once you are through the hotel gates it is as though the outside world doesn't exist

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vincent, Middletown, NJ

Liked: Cleanliness, staff & service, room comfort
OK hotel - nice rooms, but not well kept.
This was a side-trip with colleagues after a business trip. The Kingrand is a nice property, but not maintained as it really should be. The rooms are beautiful, modern, and have all the amenities, but little things like the shower not working properly (spitting water sideways, for example) made the hotel lacking somewhat. The location is good for sightseeing, but it's really in a seedy neighborhood. Not dangerous, just dirty and run down area. The food in the restaurant was lacking. We really only ate breakfast in the restaurant, but it's all-buffet (although eggs are cooked fresh), and little things like "cold milk" not being actually cold (and I thought using warm milk possibly dangerous), and what looked like day-old (dried out) toppings, etc for things like the congee (traditional chinese breakfast porridge) and dim sum (which is served with every meal in China, apparently!) left me wishing for fresh food.

8/10 Good

Erin, Virginia

Liked: Room comfort
Disliked: Cleanliness, staff & service
Meh
Hotel and room were beautiful. Room was kept but not exactly clean. Some wings of hotel are still under construction.

10/10 Excellent

Jason, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Nice hotel. Very affordable. Really enjoyed the hot springs.

10/10 Excellent

Kevin, Princeton, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise.
Not sure what we would be getting for the price paid which was $100 USD per night. Great value and a very nice hotel with attentive staff. Walkable to shopping and to the Forbidden Cit & Tienanmen Square. Would stay there again for sure.

10/10 Excellent

Kelly, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd definitely stay again
Very comfortable, elegant lobby, restaurant, rooms. The food in the restaurant is great, particularly the buffet breakfasts. (both eastern and western selections) Very helpful staff; many are fluent in English. I rated the neighborhood a little less than perfect because it's a little off the beaten path and some cabbies didn't want to drive there (for reasons unbeknownst to me; the area seems quite safe).

6/10 Okay

Fish

Liked: Cleanliness, room comfort
Disliked: Staff & service
Getaway in Beijing
The hotel hardware matches that of a 5-star hotel. The room is big, clean and comfortable. However, their service is poor. First, their staff barely understand English. When we check in, we presented the printout confirmation. He looked at the printout for more than 5 min then told us that he could not locate the booking. In the end, it took us more than 15 min to check in. Second, despite having paid our hotel fees, the hotel still requires a deposit payment through credit card. Problem occurred when we check out, which took us more than 20 min. After waiting for 20 min, they told us that they could not void the deposit payment and asked us to leave. We asked them to provide some supporting documents so that we could liase when our bank in case the transaction went through but they were reluctant to do so. In the end, we asked to look for their manager, who just wrote us a note on the back of the credit card slip. Given the amount we pay, we found the hotel value for money. But we found it difficult to communicate with the staff even though we understand and speak Mandarin. We would not recommend this hotel to anyone who does not understand and speak Mandarin.

10/10 Excellent

Wan and only

Liked: Cleanliness, room comfort
Excellent hotel at low price
It was a good hotel with good hardware. Excellent price value. The only problem is location which most cabs have problem getting to. Tip: say zhu Shi kou dong da jie, between Mei Bo hui and tian ding shopping center. There is no other way to reach hotel other than zhu Shi kou dong da jie.

8/10 Good

Juan, Mendoza, Argentina

Liked: Staff & service, property conditions & facilities, room comfort
Excellent experience.
Hotel location is superb! Walking distance from Temple of Heaven and Tiananmen. Only 200 yards from Qianmen Shopping Street, a premium location. Hotel staff was both super friendly and professional. English was a bit of an issue. Only 30% of the staff truly understands it and about 10% is fluent. Room cleanliness was good according to chinese standards. For an american or european citizen, all rooms smells like smoke, therefore you wouldn't consider these "non-smoking". You find this problem everywhere in China. Overall, excellent hotel. Looks and feels like a 5-star.

10/10 Excellent

Yongwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Vassilios, Johanessburg

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel, appaling location. NO ENGLISH
The Good: Beautiful hotel, with amazing rooms. Very comfortable, modern, classy. Very nice executive lounge, with free coffee The Bad:Very bad location, not known by any taxi driver, and very hard to reach, due to no left turn from main road. Far from anything relevant-Nowhere near centre. Taxi's coulnt read directions on the small hotel business cards, so we gestured to hotel concierge to write address on a big paper. Smoking permitted in executive lounge, -very bad. NO ENGLISH! The waiters didn't know what a spoon was, the reception staff coudlnt help with my query about the expensive tea , and concierge didn't know what i was requesting. Not acceptable for such a high end hotel. Food at the restaurant (Rainforset) very poor and expensive. Dry, overcooked, tastless burger, and cold pizza margerita. Breakfast OK. The Ugly: I dont often bath in the hotels, but this one looked clean so i took a chance. Big mistake. Cleaners dont scrub the bath. Aircon didnt work-room was cold.Moved me 3 times, after which i gave up. General advice Dont order tea anywhere in china, unless you're sure about the pricetag. Beware of tea scam. Google and facebook banned in china Would not stay at Kingrand again due to location and English barrier.

10/10 Excellent

Derek, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beijing Hotel
Hotel was excellent stayed 5 nights, got upgrade to studio room , very clean with king size bed. Dined in hotel food was ok especially the hotpot . Location was a bit difficult to find for the taxi driver even though address was written in local language . Very limited concept of english language , which was a bit of a struggle sometimes

10/10 Excellent

Lewis, us / china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing deal!
This hotel is VERY close to the middle of Beijing. Its hidden in an alley, so its hard to find, but the location is still amazing. Super cheap, room is clean, i called the hotel at 4 am and they brought me water and an internet router free of charge because my rooms wifi reception wasnt good. Only downside is it didnt seem like they speak much english, but i cant say for sure

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, except the service is not complete. As any other chineses hotel, the service is not up to 5 stars hotel. The bell boy is not readily at the front door to receive the guests to get the luggages. The communication is not very professional.

10/10 Excellent

WMXU

Liked: Cleanliness, staff & service, room comfort
top hotel
The room is large, clean.The location is close to city center, and quiet. The staff is friendly and helpful.

10/10 Excellent

Daniel, Alaska, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay!

10/10 Excellent

Jacinto Martinez, Trinidad & Tobago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
This hotel is first class

10/10 Excellent

Paul, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Sanctuary in Beijing
The Kingrand Hotel surprised me. From other reviews, I knew it was on a sidestreet that could easily be missed. I found the street with the help of a huge stone sign with the hotel name. The hotel is at the end of a busy street, next to a large mall. Once you enter the hotel compound, you are in a quiet santcuary with fountains. The hotel is lovely and modern. The rooms are spa-like and tranquile. The Kingrand Hotel is the perfect getaway spot within the bustle of Beijing. Very close to shopping and dining. The walk to Qiamen subway stop can be hectic, but not bad. I will definitely stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel...little challenge for foreigners
Hotel is beautiful and staff very kind. Not too many English speakers. And location of hotel near main road that changes to a one way during part of day makes getting taxi from nearby sites very difficult. Traffic in Beijing is terrible so would recomend finding hotel near subway line. This one isn't. No nearby food. Hotel food good but pricy...only option. Bring swim cap for pool.

10/10 Excellent

Alex Stateside

Liked: Cleanliness, staff & service, room comfort
Grand is right
This place is HUGE. Everything about it -- the lobby, the rooms, the bed, the gym. It's less of a hotel than a palace. It's just that big. Even though the place is huge, the staff is very friendly and helpful. Most speak some English; a few speak it very well. Location is good in terms of being close to the main tourist sites -- Tiananmen Square, the Forbidden Palace, Temple of Heaven, etc. The hotel is a little hard to find, however. It's tucked off a small road off Zhushikou Road. Look for the giant bridge with the math equations; that's where the small road is. Oh, and the buffet is overpriced and not super high quality. You can get better food elsewhere.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is very impressive. The only drawback is its location. It is hidden in a small lane; it is hard to reach by car. Both the taxi driver and my friend circled around for 20 minutes before finding the right entrance. I plan to stay there again.

10/10 Excellent

Crystalfox

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kingrand Hotel
Outstanding, First Class, Comfortable, Clean and Beautiful! Concierge made our stay so enjoyable and met our needs especially when we were late checking out due to our Taxi driver getting us very lost while returning to the hotel from an excursion. He was able to extend our check out time w/o any hassles as he and his manager understood the issue of some Taxi drivers finding their hotel. Off the main road, the hotel can be difficult to find. Hint: Note of interest would be to look for a pedestrian bridge that has some kind of formula décor on its side on Zhushikou Street West and turn south there. You'll go thru a street that is remnant of Old Beijing and then the hotel is at the end of a very quiet and lovely area. The hotel has airport transfers but you must contact them to arrange either by phone or email. We took advantage of this and altho pricier than taxis, it was a treat to be greeted at the airport and "chauffeured" to Kingrand. We didn't opt for the breakfast package so can't comment on this. Would've loved to stay longer but had to move on. We'll be back!

10/10 Excellent

Mr shearer

Liked: Cleanliness, staff & service, room comfort
KINGRAND Hotel Beijing
I only stayed in this hotel for one night. However it was magnificent. The location was a bit hard to find, as most taxi drivers struggled to understand us. However the rooms were elegant, and clean. The pool was superb and the hotel was first class. I have no complaints, whatsoever.

10/10 Excellent

ming, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Very beautiful hotel the room was big and high ceiling. Very comfortable. The stuff was very super attentive. I would 100 percent stay there again in the future.

10/10 Excellent

elel, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel services are very good but little far from tourist activities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thomas, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
We stayed two nights on Kingrand and the stay was very nice, Staff was very helpful and helped us for instance with advice and booking of train tickets. Also price/quality ratio was very good. This Hotel can be warmly recommended.

10/10 Excellent

Jason, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Well, we were quite shocked at the general un-cleanliness of Beijing when we first arrived by bus from the airport, but the hotel was a stark contrast to the rest of the city...5 star luxury! Service was great, room was just amazing. Physical location wasn't too bad, only a 10 minute walk to Quianmen station, plenty of food around. Looking out the window was not very spectacular...slums surrounding the hotel. The attached restaurant is well presented with good service, however the prices reflected that (comparatively for beijing, but still reasonable prices). We thoroughly enjoyed our stay.

10/10 Excellent

Puffy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Maureen, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel near Natural History Museum
Incredible rooms, very comfortable, quite but convenient location. Men only hot springs fyi for those seeking spa services and springs together. Great TV selection, over all wonderful hotel, I'll be back many times in the future.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dinoprep

Liked: Cleanliness, staff & service, room comfort
Very nice hotel
Luxury in a great location with super price. Limit on ac in rooms, but very comfortable. Will return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Brilliant

2/10 Terrible

TAEOH, korea

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Never stay again.
location: Not bad. Near by Qianmen. hotel is in the alley, so hard to find. breakfast: So so. facilities: Almost nothing.

8/10 Good

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务应该更精细化一些，硬件很棒

10/10 Excellent

YEBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mi Jung, 전주

Liked: Property conditions & facilities, room comfort
Kingrand hotel 아주 좋아요
호텔 2012년 신축해서 시설 정말 멋져요 직원들이 영어를 잘 못하고 호텔위치를 중국어로 써서 택시를 타야해요 시설은 아마 깜짝 놀라실 정도에요 가격대비 정말 만족이에요 멋진 호텔이 수영장이나 헬스장 분수대를 관리 안하시는데 좀 아쉽습니다 아침식사는 아주 별로네요 호텔은 아늑합니다 로비에서 국화차 30위엔에 세금 붙는데 맛있어요 호텔 정말 돈 많이 들었어요 꼭 한번 추천합니다

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, but nobody spoke English
The hotel is clean and has a high standard. The biggest problem was that none of the staff could speak English. That was quite frustrating. I had ordered train tickets for the fast train to be delivered to the hotel and to get the staff to understand that was a mission in itself. Another problem was that none of the taxi drivers knew exactly where it was. Some of them had to call the hotel to get directions. The area is ok, close to everything. It's close to Qianmen shopping area. We walked to Temple of Heaven in 20 mins and to Forbidden City it took us 30 mins walking.

8/10 Good

XIAOXIAO X.

Liked: Cleanliness, staff & service, room comfort
很不错的一家酒店
酒店的房间跟我在万豪住的行政客房布置差不多，很宽敞、很舒适，性价比很高。酒店的位置也不错，对面就是前门大街、鲜鱼口和大栅栏食街，出门就是地铁口。

10/10 Excellent

OK~, Lin~

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離地鐵站、前門大街、大柵欄很近～
乾淨～ 看的舒服～ 住的舒適～ 过個馬路10～20分鐘即抵達- 前門大街、大柵欄。吃東西購物很便利！對了 離地鐵站只10來分 。
富麗堂皇 大廳

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zentral und luxuriös
preiswertes. zentrales und. besonders ruhiges Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
가격대비 정말 괜찮은 호텔입니다. 추천해요!!!
남방이 안돼서 첫날은 좀 많이 추웠습니다. 둘째날은 요청해서 전기난로 방에서 사용했고 그래서 조금 나아졌는데 전체적으로 좀 서늘했습니다.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel confortable mais excentré
Belle chambre confortable ou rien ne manque. Diner en service dans la chambre très correct. Personnel très aimable et serviable. mais hôtel "loin de tout et près de rien". quartier en devenir avec une ligne de métro en construction. Pour le moment un peu galère d'y accéder.

10/10 Excellent

YI-CHIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

International, seoul

Liked: Cleanliness, property conditions & facilities, room comfort
Exceptional accommodation
Accommodation is exceptionally amazing and clean. Over than half of staff can not speak English at all. Breakfast is somehow disappointing. Taxi drivers had hard time to find this hotel.