Exterior

Reviews of Jingtailong Plaza Hotel

3.5 out of 5
Jingtailong Plaza Hotel
East Zhushikou Avenue (Zhushikou Dong, Dajie), 19, Beijing, PEK

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 110 reviews" "
Rating 8 - Good. 44 out of 110 reviews" "
Rating 6 - Okay. 27 out of 110 reviews" "
Rating 4 - Poor. 11 out of 110 reviews" "
Rating 2 - Terrible. 9 out of 110 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
kind of run down. bathroom tiles on the wall were broken and cut my hand up
Stayed 14 nights in Dec 2017

8/10 Good

ET, Chengdu, China

Liked: Cleanliness, property conditions & facilities, room comfort
Close to Tiananmen Square and Subway
I've lived in China for a number of years and this was a good hotel. As far as this level of Chinese operated hotel, I'd stay here again. Best aspect for first time tourists is that it was close to Tiananmen Square, Temple of Heaven, and Pearl Market. Breakfast was pretty good - not like you would get in a western hotel - but it was certainly sufficient and clean.. There was one English speaking staff present at the front desk, which was a plus. If you take taxi - very far from hotel. If they order you a return taxi, it will cost double - but I had to do so bc I left at 4:30 am. If you want an adventure and have the time - take the subway to Qianman - it's right across the street from the hotel! Subways in China have Pinyin script to help with directions.
Stayed 3 nights in Oct 2017
Response from 文静 on 7 Dec 2017
尊敬的客户,感谢您的入住,我们一直关注客人在入住期间的感受,同时积极提高自身的专业水平和服务标准,很抱歉,我们在某些方面做得仍不完美。我们会改进我们的不足之处,不断进步。对于您提出的反馈和建议,我们十分重视,希望在您下次入住时给您焕然一新的感觉!衷心期待您的再次光临!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was extremely dirty request to have the room cleaned and it was still dirty. The did not want to give the deposit back giving me the run around to get it.
Stayed 2 nights in Sep 2017

2/10 Terrible

steve, sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a four star hotel
Arrived at midnight no English speaking staff on deck. Hotel room was as old as Chinese culture itself with serious mold on the shower floor and ceiling and a bed so hard a caveman would have trouble getting to sleep. Next morning breakfast was average at best then the concierge could not locate pre ordered train tickets that were delivered three days earlier. This caused un wanted stress and after the bumbling concierge searched for 2 hours unsuccessfully we decided to check out and get the hell out of there when the check out staff member when't straight to a pigeon hole and there were the tickets. Jingtailong never again.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Yumei

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
management need to look at the rooms
Floor material is marble but full of stains. It only means that either the management never look at the rooms or means the workers are not train to take care of marble. The lobby is good but the room is not.
Stayed 3 nights in Aug 2017

8/10 Good

panee

Liked: Staff & service
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place ran down quickly in 2 years
Stayed mainly for the location. For a similar price, you can get better rooms (cleaner, more comfortable, better air-conditioning) for sure.

2/10 Terrible

delvin, edmonton ab canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible " 5 star hotel "
1. They can not find my reservation for more then half an hour and never say sorry. 2. They said one little handkerchie missing, then charge me 10 yuan. 3. They offer a ride with a white license plate to me for 40 yuan, from hotel to rail station. Taxi should be 10 yuan or so.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Toni, Temora, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location
The staff were very helpful and upgraded our room on arrival. The hotel was close to many attractions and the subway. We were very pleased with the cleanliness of the room and the size, a great stay!

6/10 Okay

Boros, united kingdom

Liked: Cleanliness
Good hotel walking distance to some the tourist.
Nice spacious rooms, clean, change of towels everyday however, ceiling an eyesore with two big rough patches of what may have been a leak from the roof. Staff are very friendly but their spoken English are limited. Yeun who works as the tour organiser is very helpful, his spoken English is very good. His office is at the front on the left side of the hotel as you enter. Breakfast okay mainly Asian style. Plenty of restaurants close by, food very cheap in abundance. Overall stay was good.

6/10 Okay

Wardah, Cape Town, South Africa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Holiday stay
We only arrived at 4am as our flight was delayed. They were very accommodating. Room smelled a bit of old tobacco. A note was there to tell us of stains. They speak a little English but we got on. fridge wasn't working and we called reception to fix and nothing was done. Location close to a metro. Towels had a funny smell.

4/10 Poor

lulu, USA

Disliked: Property conditions & facilities
Location within walking distance to certain places
1st, I visited 4 different cities in China but this hotel is the oldest one that needs to improve and there is no laundry room. 2nd, We paid the hotel good amounts of money which I think it's expensive to takes us to the airport but the driver kept talking and asking for the tips while he was driving us. If it was a taxi driver then it won't be this attitude.

8/10 Good

Angela, Toronto, ON

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel close to Tianmen.
room is clean, especially shower is very good. Air condition is working very well. I feel comfortable to stay in the room. Besides, the location is very convenient with the subway near the hotel. Shopping is also very convenient.

2/10 Terrible

Dissapointed , Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping steals in your room
We had money and items stolen from our room. Staff was also very rude.

6/10 Okay

Verified traveller

Liked: Staff & service
25-30 minute walk to forbidden city. Subway across the street but may need to change train to major tourist attractions

8/10 Good

David, maidstone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beijing tourist
Very central

6/10 Okay

Man, Seattle Wa

Disliked: Room comfort
walking and eating street near Tianonman Square
everyday we walk to the Qingman walking street. there are a lot of restaurant . we ate the lamb bbq on a stick cost 12 dollars (less than US$2) it is very delicious. don't buy the cheap lamb bbq that costs 3 for 10 dollars. it is not good.we got a good drawing picture for 20 dollar only(about UD$3). walking to the TianOnMan square is not far.

8/10 Good

alanh, Leyburn, Australia

Liked: Cleanliness, room comfort
Nice clean hotel
Nice clean hotel, huge bed. Some of the reception staff were difficult to deal with. Breakfast was suited to Asians, which I thought odd as hotel had lots of international guests.

8/10 Good

William, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel with quite good location
The hotel is quite well located near Qianmen, and within walking distance (half an hr) to Tiananmen Square. There're many eateries around that can fit different budgets, including some frequented by locals. It's about 5 min walk to the nearest subway station on Line 7. The room is quite large by similar grade standard, reasonably maintained though there're minor maintenance blips, like a hole up the ceiling not repaired. The value of the hotel is better than another one of the same grade but a little further from the city centre. The staff were generally helpful and friendly and I noticed couple could speak reasonable English.

6/10 Okay

LWE

Liked: Cleanliness, staff & service, room comfort
It's a good location, right in the middle of Beijing, but our room faced on an airshaft, with no view, and the walls were thin enough that we could easily hear people talking in the corridor or the next room.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Steven, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a convenient location
I stayed at the Jingtailong Plaza Hotel in Beijing for 5 nights. It is a convenient location very near the subway and shopping. If you like to walk, you can easily get to Tian'amen Square, the Forbidden City and the Temple of Heaven (about 30 minute walk to each). Or just a short subway ride if you don't want to walk. The Quianamen Shopping street is a 5 minute walk. The hotel staff was friendly and helpful. The room was large, clean and well appointed. Wifi was a little slow at times, but that's a general problem anywhere in Beijing.

6/10 Okay

Jan, USA

Disliked: Staff & service
toilet did not work well. I call them on day one to fix a dripping and two people came and it was not fixed for my entire trip. 3 hotel staff came into our room after 8 pm and won't leave, they did not speak English so we did not know the purpose that they were in our room. it was very scary because the were walking around. we call the front desk and an English speaking manager came up and spoke to them. the tone was not pleasant. My niece came out the shower wrapped in a towel. I hope this was an isolated situation.

8/10 Good

Kim Wui

Liked: Cleanliness, property conditions & facilities, room comfort
Almost fantastic
Great location. Near underground, and the airport bus stop right infornt of the hotel. However, it good be better if the staff could be more prepare with information to local tourist attractions.

8/10 Good

Hungrywombat

Location Location
This hotel is a perfect location for tourist. The drop off point for the bus from the airport was almost right on the front door step, and there is a Subway station less than 200 m from the hotel. The hotel is located within a few metre of the Qiamen pedestrian street. From here you can walk to Tiananmen square and then on to the Forbidden Palace. The hotel i think gears itself more towards business travellers, as we were asked to pay for a paper map of Beijing, also in China you will be asked to provided a cash deposit during your stay, I enquired about the use of CC, however I was not convince that only the impression of the card will be taken so I used cash (200 CYN at the time of writting). The room is spacious however getting a bit old and dusty, carpet is old and need a good clean, so make use of the slippers provided for you.

8/10 Good

Amanda, St Louis

Liked: Staff & service, property conditions & facilities, room comfort
Overall pretty good place to stay
Unlike the website clams each room does have WiFi -- and the website claims hotel staff speaks English. Not so much. Great location in terms of easy walking distance to Imperial Palace,nForbidden City and Tiannmem Square. But don't expect The hotel to help you book any kind of Group tour to Great Wall. They will try to hook you up with a private driver, which we did because we were up against it Time-wise. But the driver was fabulous and worth it .'room was clean except the shower curtain was disclosed At the bottom which was not great. But th shower itself was good and so was Themved

8/10 Good

Bob , Melbourne Australia

Liked: Staff & service, room comfort
A comfortable stay in Beijing
The hotel is a little tired and needs an overhaul however the bed was very comfortable and huge the bath room was good except that when going to the toilet you could be seen by any person entering or leaving the room as the glass was clear.. Staff was excellent helping with a smile and speaking in good Enlish in a number of things I enquired about. I am staying there on the way back through Beijing next week and I am not unhappy that I will be. It is in a very good part of the city. Great shopping with a walking street right next door an old market area behind one side of the street and behind the other side of the street new shops and many restaurants. At the other end of the walking street is The Forbidden City and other interesting places to see.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Breakfast included was a bonus otherwise would be a headache since it's not that easy to find a place near to have a quick breakfast. National holiday is a chaos so it was nice to come back to the room feeling soothing and comfortable.

10/10 Excellent

jeffery s.

Liked: Cleanliness, staff & service, room comfort
English Speaking Staff
This hotel is nice. The staff spoke good English, the rooms were roomy and clean. More like a hotel back home.

8/10 Good

Cliona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with this hotel.
Really clean hotel with spacious airy bedrooms, and helpful concierge and reception staff, located very close to a Metro stop giving access to every area of Beijing, and very close to the main shopping and market streets.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Cinzia, Melbourne Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Tienanmen
We were lucky to have a local translate for us, at check in we don't know why we were up graded to suite ( grateful for that ) but it was a smoking room and it stunk..and no one spoke English.

6/10 Okay

Philippe, New york

Disliked: Cleanliness, property conditions & facilities
Excellent location but not so clean hotel
Old hotel and not clean but so close to the forbidden city, overall a good deal for people who wants to visit

10/10 Excellent

Erika, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Overall a really great place to stay! We were able to check-in early and we were on the business level! It was a great room and nice place to stay for one night. Friendly staff and able to speak English. Go left out of the hotel and left again then walk straight and you are at Tianmen Square!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paying cheap does not mean getting super trash
Mosquito infestested, dirty sheets and horrifying when you lift the side table and peek under the bed.

10/10 Excellent

travel around the world 1

Liked: Cleanliness, staff & service, room comfort
Great Location. Great Value
I'm so glad that I booked this hotel. I have been to Beijing several times, and stayed in different places before. So far, this is the best. 3 mins walking distance to Qianmen Street/Dazhalan. This street has SO many great stores and Chinese traditional restaurants (many of them has over a hundred years old. Hotel staff are very friendly and helpful. Great value.

8/10 Good

kjb, Seoul

Liked: Cleanliness, staff & service, room comfort
Great location, good value
Stayed 3 nights in this hotel. Great location close to famous Qianmenn Street, Tiananmen Square and Forbidden City. Pleasant and helpful staff. Room and washroom show sign of wear, but are OK.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

jack, australia

Liked: Cleanliness, room comfort
the price is right
the hotel is aged but well kept. subway station 15 min walk away. bus routes are handy. 20 min walk to tinanmun square

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Rooms Were Reserved for Full Payment Customers!
There were no rooms reserved when we reached at 1.40am on 16 Oct 2013. We have paid the hotel fees in full for the period from 15 Oct 2013 to 20 Oct 2013. Yet, the counter only informed that there ware no rooms reserved for us! They could not give us an answer for the confirmation sent by Hotels.com that the rooms had been reserved. We waited till 4am and there was only an arrangement to send us to another hotel.

6/10 Okay

Fiona, MD

Liked: Cleanliness, staff & service, room comfort
Good Location.
Good location, easy walk to the famous QianMen walking street with shops and restraunts, and close to TianTan Park.

10/10 Excellent

D.Hutch, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat it!
Had a great stay. Free upgrade. Out the door and to the left a block there is a great tourist area with lots of stores and places to eat. Tiananmen Square a 15 minute walk. Don't miss the National Museum close by. Across from the hotel is a great shopping mall. Hotel employees went out of their way to help us! Best hotel we have stayed in in China!!!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
great location
It was good and we will choose this one again next time.

10/10 Excellent

Faz'Le, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Beijing
It was a wonderful place, when I arrived; they were over-booked with standard room. They offer me with a free up great to a Deluxe Suite. It was a wonderful experience. It is a very convenient location in Beijing!

8/10 Good

SK Goyal, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel at excellent location
I had lot of apprehensions while booking this hotel. The reason to select it was its location which was important considering my three day trip as a tourist. The airport shuttle (line 7) drops you just in front of Hotel. Another benefit was closeness of Tian men square , forbidden city , Quanmen street in one direction and Temple of heaven in opposite direction. However, I had a comfortable stay in the hotel with all amenities in good working condition. Service was also prompt. The only problem was of language. The staff does not understand English well. But it is general problem in China.The room rates were also reasonable. The quality of tea/coffee/ soap/ shampoo provided in the room was average. Overall, I recommend stay in this hotel

2/10 Terrible

will

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
the worst hotel i have ever been stayed. the a/c is not working after midnight. i am talking about in mid jun super hot outside. i got tiananmen view room. there are no view in my room only the roof view. the staff are the worst. they don't have taxi service. if you go to the airport they charged twice much as regular taxi service. i speak chinese. when i ask them anyting they said they don't know. i ask one girl whats the hotel address she didn't know. i have to get a business card from the front desk.

10/10 Excellent

Don, Tampa,Fl, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time in Beijing
I was very surprised how centrally located this hotel is. It is within walking distance to The Forbidden City, Tienanmen Square, and the Garden of Heaven. Many restaurants and shops are close by. The rooms are clean and fair sized. The restaurant is a plus. The on site travel agent was very helpful and spoke good English. If you don't want to walk, take a taxi to your destination. Do not use the people who drive the three wheelers. These people are very abundant and flock the area. My concerns are that they don't always take you to your destination and the final price is ten to twenty times what you previously agreed to! Avoid them.

10/10 Excellent

Billy, Winston Salem, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Confortable
The hotel was very good, clean and comfortable. Hotel staff very helpful. If you go to the breakfast buffet go early they run out quick. No english speaking channels on tv so take your laptop and some dvds. Not far from good tourist areas