Terrace/patio

Reviews of The Bedford Village Inn

5 out of 5
The Bedford Village Inn
2 Olde Bedford Way, Bedford, NH

Reviews

9.6

Exceptional

Rating 10 - Excellent. 253 out of 304 reviews" "
Rating 8 - Good. 32 out of 304 reviews" "
Rating 6 - Okay. 12 out of 304 reviews" "
Rating 4 - Poor. 3 out of 304 reviews" "
Rating 2 - Terrible. 4 out of 304 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Candace Crowley, Director of Lodging on 23 Feb 2024
Happy to see you enjoyed your stay! We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms. Very helpful staff. Champagne welcome. Excellent food / restaurant options.
Stayed 3 nights in Dec 2023
Response from Candace Crowley, Director of Lodging on 9 Feb 2024
We are so happy you enjoyed your stay! We hope to have the pleasure of welcoming you back soon!

8/10 Good

William

Travelled with partner
A great room in a beautiful place!
Stayed 1 night in Jan 2024
Response from Candace Crowley, Director of Lodging on 2 Feb 2024
Thank you for taking the time to review your stay. We are so happy to hear you enjoyed your room! We hope to welcome you back in the future so we may provide a 5-Star experience for you

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff. Room. Welcome.
Stayed 1 night in Dec 2023
Response from Candace Crowley, Director of Lodging on 27 Dec 2023
We are so happy to hear you enjoyed your stay!We look forward to welcoming you back in the future!

10/10 Excellent

Gilbert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Candace Crowley, Director of Lodging on 21 Nov 2023
We are so glad to hear you enjoyed your stay! We look forward to welcoming you back again in the future!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Candace Crowley, Director of Lodging on 21 Nov 2023
We are so glad to hear you enjoyed your stay! We look forward to welcoming you back again in the future!

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
Stayed one night as a "staycation" in a Grand king fireplace room. It was a cold fall day and it was very warm and cozy. We had wonderful service at the restaurant bar and bolognese was delicious.
Stayed 1 night in Nov 2023
Response from Candace Crowley, Director of Lodging on 8 Nov 2023
We are so glad you enjoyed your stay and dinner in our restaurant! We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Webster

Stayed 1 night in Oct 2023
Response from Candace Crowley, Director of Lodging on 2 Nov 2023
Thank you for taking the time to review your stay!

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property!!!
Absolutely beautiful room! Spacious and so nicely decorated. Fireplace was wonderful and bathroom was gorgeous. We were only passing through the area for the night, but would’ve loved to have stayed longer at this great property.
Stayed 1 night in Oct 2023
Response from Candace Crowley, Director of Lodging on 24 Oct 2023
I am so happy you enjoyed your stay! We hope to have the pleasure of welcoming you back for a longer stay soon!

10/10 Excellent

Lisa, Bertram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little lower bed
Stayed 1 night in Oct 2023
Response from Candace Crowley, Director of Lodging on 20 Oct 2023
Thank you for your review, I am so happy to see you enjoyed your stay with us!I would also like to thank you for your suggestion on a lower bed. We will certainly review and consider.

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Beautiful place to stay!
Stayed 1 night in Oct 2023
Response from Candace Crowley, Director of Lodging on 20 Oct 2023
Thank you for your kind review! We are so glad you enjoyed your stay with us!

10/10 Excellent

taylor nancy

lovely property. great restaurant
Stayed 1 night in Oct 2023
Response from Candace Crowley, Director of Lodging on 20 Oct 2023
Thank you for your review! We are so glad you enjoyed your stay and dining experience!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are too high to get in easily. Also, our room was not ready....we waited and hour and a quarter extra after traveling all day to settle in. Then at checkout, they charged us an extra fee because we booked thru a 3rd party! It was way too expensive for the value!
Stayed 1 night in Oct 2023
Response from Candace Crowley, Director of Lodging on 20 Oct 2023
Thank you for taking the time to review your stay. I am so disheartened to hear your room was not ready when you arrived! I can assure you, the fee you paid was our amenity (resort) fee, which is applied to all reservations. Because your room was prepaid through Expedia, the only balance you had at the property was the Amenity fee. We hope to welcome you back in the future so we may provide a 5-Star experience for you!

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Buyer beware! We stayed at this lovely place for a very high price from Expedia. When we got to the Inn they told us we owed another $125 for convenience fees. We got nothing for this. The Inn cost way more than it was worth!
Stayed 1 night in Sep 2023
Response from Candace Crowley, Director of Lodging on 2 Nov 2023
Good Afternoon John, I am so sorry for the confusion! The 125 is just an authorization taken at Check-In for incidentals.

10/10 Excellent

Marquetta, Mesa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior experience! The room was fantastic — absolutely loved the fireplace, nice furnishings and decor. The staff was superior — they facilitated our late dinner, as the restaurant was about to close when we arrived late. Dining was superb — wish we could take the restaurant home with us!
Stayed 3 nights in Sep 2023
Response from Candace Crowley, Director of Lodging on 20 Oct 2023
Thank you for your kind review of your stay, dining experience and the staff! We truly are proud of our team!

8/10 Good

Colleen

Stayed 1 night in Sep 2023
Response from Candace Crowley, Director of Lodging on 20 Oct 2023
Thank you for taking the time to rate your stay! We hope to have the opportunity to welcome you back and provide a 10-Star experience!

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had heard that this hotel was very good, but I was blown away on the outstanding quality of everything! Absolutely beautiful, regionally appropriate decor and architecture. The staff, cleanliness, restaurant, tavern, bedding, toiletries and organization was all 5 star. I will definitely be returning to this wonderful hotel.
Stayed 1 night in Sep 2023
Response from Candace Crowley, Director of Lodging on 20 Oct 2023
Thank you so much for your wonderful review! We are so happy you enjoyed your stay and very much look forward to welcoming you back in the future!

10/10 Excellent

John, Longboat Key

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and beautiful. The room was very large, comfortable, quiet and very clean. The staff were very friendly and very helpful. My only criticism was that 2 of the 3 dining areas were closed much of the time we were there for Labor Day weekend.
Stayed 3 nights in Sep 2023
Response from Candace Crowley, Director of Lodging on 7 Sept 2023
Thank you so much for your kind review! In regards to your feedback regarding our Dining outlets, I greatly appreciate your feedback and will certainly be reviewing our operating hours over holiday weekends. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Dan

Stayed 1 night in Jul 2023
Response from Candace Crowley on 26 Jul 2023
Thank you for rating your stay! We hope to welcome you back soon!

10/10 Excellent

Albert

Stayed 1 night in Jun 2023
Response from Candace Crowley, Director of Lodging on 4 Jul 2023
Thank you for taking the time to review your stay!

10/10 Excellent

Stephen, Petaluma

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in May 2023
Response from Candace Crowley on 2 Jun 2023
Thank you for reviewing your stay!

6/10 Okay

YESIM

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Early checkout is impossible. Expedia gave us a refund and we made an early checkout, but the hotel told us they were not able to show their system we left the hotel, also they were not able to give us anything that showed the date we left the hotel. " We never used an amenity in the hotel, just slept 2 nights, but they charged extra unexpected fees other than the resort fee. I asked to send a detailed invoice but nobody respond to my request. It is a nice boutique hotel but its management is a below-average, single owner/ manager managed dominated self-ruled business.
Stayed 3 nights in Apr 2023
Response from Candace Crowley on 8 May 2023
I am sorry to hear of your disappointment with the check-out process! Sadly, as you booked a non-refundable rate and paid through Expedia, we were unable to make changes to your reservation to reflect an earlier date on your folio. In regards to the "unexpected fees", I can assure you that the only charge on your card was for the Resort Fee (Labeled "Amenity Fee" on your receipt) that was included in your confirmation with Expedia, which is charged at the hotel. Lastly, we do have a team of managers at our property. Please do not hesitate to contact us if you have any questions or if we can be of further assistance!

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay for a wedding!
Stayed 1 night in Apr 2023
Response from Candace Crowley, Director of Lodging on 6 May 2023
Thank you for your feedback!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, well appointed, and very cozy bed. Looking forward to staying here again.
Stayed 1 night in Feb 2023
Response from Candace Crowley, Director of Lodging on 25 Feb 2023
Thank you Jessica for taking the time to review your stay! We are delighted to hear you enjoyed your stay, and look forward to welcoming you back in the future!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Extremely clean. Expensive but worth the price. It is the only place that we stay when we travel to New Hampshire.
Stayed 1 night in Feb 2023
Response from Candace Crowley, Director of Lodging on 11 Feb 2023
Thank you for your kind review! We look forward to welcoming you back in the future!

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great service amazing food
Response from Candace Crowley on 27 Jan 2023
We are so glad to hear you enjoyed your stay! We look forward to welcoming you back again in the future!

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was amazing watch out for a lot of hidden fees. And they r very rude to military people.
Response from Candace Crowley, Director of Lodging on 6 Jan 2023
I am so disheartened to hear of your experience! We greatly appreciate and welcome all military service members and even have several on our staff! I can assure you, it was never our intention to make you feel unwelcome.In regards to the hidden fees, I would be happy to look into any fees you were charged that you didn't feel were transparent during the booking process, or during your stay.

10/10 Excellent

Diane, Center Conway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Rita

Stayed 7 nights in Dec 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Candace Crowley on 2 Dec 2022
We are so glad to hear you enjoyed your stay! We look forward to welcoming you back again in the future!

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean. The staff was friendly and helpful. Great communication from the staff and a very nice touch with my birthday celebration. I would highly recommend staying here!
Stayed 3 nights in Oct 2022
Response from Andrew on 16 Oct 2022
I am so glad to hear you enjoyed everything! I look forward to welcoming you back in the future!

10/10 Excellent

CHARMAINE, Leander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic place - mediocre check-in - hidden fees
Great place - fantastic all around tho check in was kind of a drag. Man at front desk a little overly familiar and quite professional enough. Very disappointing that Hotels.com didn't indicate I would be hit with a $50 resort fee and $125 incidentals fee.
Stayed 1 night in Oct 2022
Response from Andrew on 2 Oct 2022
Hello Susan. Thank you for your feedback regarding your stay and check in experience. My sincerest apologies about the individual checking you into your room. I will look into that further to ensure it does not happen again. As far as the amenity fee and incidentals is concerned, the amenity fee is a standard fee at most hotels and resorts. Ours is a 6% fee that covers our amenities such as wifi, cable, hot tub, business center, champagne at check in, shuttles to and from the Manchester airport and more. The 125 for incidentals is just a hold on the credit card to cover anything such as dining charges, items purchased on property, or damages. Provided you did not order anything to your room, then you will more than likely be seeing that amount be credited back to your account in a few business days. Thank you again for your feedback and I look forward to welcoming you back in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful.
This is a beautiful hotel. One that we will return to in the future. It is pricey but worth the extra money. The room was smaller than expected with not a great view but still a great day.
Stayed 2 nights in Sep 2022
Response from Andrew on 16 Oct 2022
I am so glad to hear you enjoyed your stay! I look forward to welcoming you back again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has it all!
Hotel with great decor and design. Very modern and comfortable.
King size bed
Fire, pool and hot tub
Decor
Stayed 1 night in Aug 2022
Response from Andrew on 2 Sept 2022
I am so glad you enjoyed your stay with us! I look forward to welcoming you back in the future!

10/10 Excellent

Voncille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the complentary glass of champange uponn arrival. It was a nice gesture.
Stayed 1 night in Aug 2022
Response from Andrew on 19 Aug 2022
I am so glad to hear you enjoyed your stay with us and I am happy you enjoyed your complementary champagne at check in! Certainly a nice way to start off your trip! I hope we can welcome you again soon!

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and the restaurant was superb--We had a wonderful dinner and breakfast.
Stayed 1 night in Aug 2022
Response from Andrew on 19 Aug 2022
Thank you for your feedback. I am so glad to hear you enjoyed your time with us!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Candace Burgess, Director of Lodging on 13 Aug 2022
We are so glad you enjoyed your stay! We look forward to welcoming you again in the future.

10/10 Excellent

David

Stayed 1 night in Aug 2022

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience!
Stayed 1 night in Jul 2022
Response from Andrew on 1 Aug 2022
I am so glad you enjoyed everything during your stay! I look forward to welcoming you again in the future.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Andrew on 22 Jul 2022
Hello Kevin. I am so glad you enjoyed your stay with us! I look forward to welcoming you again in the future.

10/10 Excellent

David, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2022
Response from Andrew on 18 Jul 2022
I am so glad you enjoyed your stay with us! I look forward to welcoming you back in the future.

10/10 Excellent

Trey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay
Stayed 1 night in Jul 2022
Response from Andrew on 17 Jul 2022
I am so glad to hear you enjoyed your stay with us! I look forward to welcoming you back in the future!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most beautiful stays for all four. The decor was very appealing and the grounds were beautiful.
Stayed 1 night in Jul 2022
Response from Andrew on 8 Jul 2022
I am so glad to hear you enjoyed your stay and I appreciate your feedback! I look forward to welcoming you again!

10/10 Excellent

James

Liked: Cleanliness, staff & service
First class hotel. Excellent accommodations. Beautiful setting.
Stayed 1 night in Jun 2022
Response from Candace Burgess, Director of Lodging on 6 Jul 2022
Thank you for taking the time to review your stay! We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Candace Burgess, Director of Lodging on 5 Jul 2022
I am so glad you enjoyed your stay! I look forward to welcoming you again soon!

10/10 Excellent

John

Stayed 1 night in Jun 2022

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much belated Honeymoon
After our original honeymoon overseas was cancelled due to the myriad problems of COVID, my wife and I decided to look for something closer to home, that would still provide a great experience. BVI provided this quite so. All of the staff we encountered was very helpful and courteous. The room was spacious, well furnished and in excellent condition, and everything was very comfortable for our two night stay. We visited the Tavern and Dining Room for lunch and dinner, and the lobby bar for breakfast finding both to have an diverse array of options with food that is probably higher grade than we're used to, but didn't in any way prevent from enjoying each meal. The Luxe Spa was a great facet of our visit as well, both of us enjoying hour massages as part of the trip. Very positive experience all the way around. Overall, just a great time, and nice to finally put the feather in the cap with such a pleasant visit.
Stayed 2 nights in Jun 2022
Response from Andrew on 21 Jun 2022
I am so glad to hear you enjoyed your delayed honeymoon with us! I appreciate your positive feedback about our property and I hope we are able to welcome the two of you back soon!

10/10 Excellent

BRENDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Andrew on 29 May 2022
I am so glad you enjoyed your stay! I look forward to welcoming you again soon!

6/10 Okay

Pamela C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely room but it was very disappointing that breakfast didn’t start until 8am and there was no willingness to accommodate my need for a 7:00 breakfast.
Stayed 1 night in May 2022
Response from Andrew on 13 Jun 2022
Good morning Pamela, My apologies that we were not able to accommodate that request at the time. I appreciate your feed back and please reach out to us in advance in the future so we may try to better accommodate your needs.