Exterior

Reviews of Country Inn & Suites by Radisson, Manchester Airport, NH

3 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 1016 reviews" "
Rating 8 - Good. 275 out of 1016 reviews" "
Rating 6 - Okay. 132 out of 1016 reviews" "
Rating 4 - Poor. 97 out of 1016 reviews" "
Rating 2 - Terrible. 64 out of 1016 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hottub still isn't working there.
Stayed 1 night in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff is friendly and very welcoming! The hotel is clean and safe! The great breakfast is very good!
Stayed 1 night in Mar 2024

4/10 Poor

Lisa

Travelled with partner
Disliked: Property conditions & facilities
This hotel is beautiful for it's age. We stayed for two nights. The first night it took 5 hours for the room temp to go from 60 to 68 & the fan would blow cold air on you all night. We tried to cover the vent but the air escaped around the edges. We turned the heat up to 75 & left it all day while we were gone. When we came back it was 69 & again all night the fan blew cold air on us all night. Beautiful hotel but will not stay hear again. We were told that the hotel was almost full so no need to try & change rooms.
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Lisa, I'm sorry to hear about the temperature issues you encountered during your stay. Our team strives to ensure all guests are comfortable and we regret falling short on this occasion. Your feedback is valuable and will be shared with the relevant departments for review. We appreciate your kind words about the hotel's beauty and regret that this experience may deter you from returning. Thank you for bringing this to our attention.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice property. We would stay there again.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Rachel,We are delighted to hear that you enjoyed your stay with us and would consider returning in the future. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team.

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Logan,We are pleased to hear that you found our hotel to be clean and quiet. Our team strives to provide a comfortable environment for all our guests to enjoy. Your kind feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 Excellent

Sean, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Sean,We are delighted you had a fantastic experience with us! Please do not hesitate to reach out to us directly if you have any further comments or suggestions. We look forward to welcoming you back soon!

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Free breakfast and parking
Stayed 3 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Vincent,We are delighted to hear that you found our hotel nice and clean, and enjoyed our complimentary breakfast and parking services. Your feedback is greatly appreciated. We strive to provide a comfortable stay for all our guests. Thank you for sharing your experience with us.

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The woman at the front desk was kind. The lobby looked nice. The room was disgusting.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Rachel,We appreciate your feedback and are happy to hear you found our front desk staff friendly and enjoyed our lobby. It's disappointing to learn about your experience with the room, and we encourage you to reach out to our management team to address any concerns further. Thank you for staying with us.

8/10 Good

Heidi, Lovell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant check in. Sadly the hot tub isn’t working.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Heidi,We appreciate your feedback regarding your check-in experience. We apologize for any inconvenience caused by the hot tub being unavailable during your stay. Your comments will be shared with our team for further improvement and we hope to welcome you back for a smoother experience in the future.

8/10 Good

Charles

Travelled with pets
Liked: Cleanliness, staff & service, amenities
On the plus side the staff was friendly especially the night front desk. Room was clean. TV was easy to use(that's not always the case). Down side was the room keycards. I had 5 in my three day stay that didn't work at all. The ones that did work had to be inserted numerous times. Breakfast was so so. Lastly, it is a pet friendly hotel - and i have two little guys that I ALWAYS pick up after. There are a lot of ignorant people who don't do that - not the hotels fault but maybe someone needs to do a check a couple times a day and clean up. Much of the poop had been there a while. Pool was not open.
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Charles,Thank you for highlighting our friendly staff and clean rooms. We appreciate your feedback on the keycards and breakfast. Regarding the cleanliness around the property, we'll pass your observations along to our team for further attention. We apologize for any inconvenience caused by the pool closure during your stay.

10/10 Excellent

Jadie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Jadie,We appreciate your feedback on our clean property and strive to maintain high standards. Your satisfaction is important to us and we hope to welcome you back for another enjoyable stay.

10/10 Excellent

Hector, Lewes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in this property was awesome, I would definitely stay here again if I am back in the Manchester area again!
Stayed 3 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Hector,We are delighted to hear that you had an enjoyable stay with us! It's wonderful to know that you would consider returning in the future. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit to Manchester!

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Dawn,We appreciate you choosing to stay with us and we hope you had a pleasant experience. Let us know if there is anything we can do to make your future stays even better!

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, great staff member, so pleasant!
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar 2024
Hello Liliana,We are delighted to hear that our staff made your check-in process smooth and enjoyable. Our team takes pride in providing excellent service to all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to us directly.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel and excellent breakfast options!
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Jason,We're thrilled to hear you enjoyed our clean accommodations and breakfast selections! Your positive feedback is truly appreciated.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . The front desk and person in the breakfast area were all great . There is an old broken table in front of the hotel next to a lawn chair. Kind of a bad first impression upon seeing it . We would stay there again.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Lorraine, Thank you for acknowledging our friendly staff. We appreciate your feedback on the exterior furnishing and will address it promptly. We look forward to hosting you again in the future.

6/10 Okay

Jennie

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 14 Mar 2024
Hello Jennie, We appreciate you choosing to stay with us. Should you have any feedback to share about your recent experience, please don't hesitate to reach out to us directly. We hope to welcome you back soon for an even better stay.

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk was wonderful. Professional and friendly. I’m sorry I didn’t get his name. He was a good representative for your hotel. Everything was wonderful. Clean rooms and very comfortable.
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar 2024
Hello Kelli,We are delighted to hear that you had a positive experience with our front desk staff and enjoyed our clean and comfortable rooms. Our team takes pride in providing exceptional service to all our guests. Your kind words will be shared with our staff as motivation. Thank you for taking the time to share your feedback with us.

10/10 Excellent

Dessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from Manager on 15 Mar 2024
Hello Dessie,We are stoked to hear that your stay was exceptional! We look forward to welcoming you back soon.

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Adrienne,We are delighted to hear that you had an enjoyable stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

2/10 Terrible

Yong

Disliked: Cleanliness, staff & service
I stayed at this hotel for 6 days, upon check-in, I received a text msg telling me my room will be cleaned every 3rd day. I went out next morning without stashing all my stuffs, however, the cleaning crew went into my room, changed towels and made the bed, also, they took my Sonicare toothbrush and the phone charging cables. When I reported to the front desk, they told me they’ll help me to locate my missing stuffs, they did recover my Sonicare in a trash bag(!),but never recovered my charging cable. Also, they never cleaned my room for the next 5 days. I don’t think I’ll go back to stay more than 1 night.
Stayed 6 nights in Feb 2024
Response from Manager on 9 Mar 2024
Hello Yong, We apologize for any inconvenience you experienced during your stay. Please reach out to our management team for further assistance regarding your missing items. Your feedback is valuable and will be shared with the team to ensure a better experience for our future guests.

8/10 Good

cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Feb 2024
Response from Manager on 9 Mar 2024
Hello cory,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very convenient location for us, attending local wedding.
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Evelyn,We're delighted to hear you found our hotel's location convenient for the wedding you attended. Our team appreciates your positive feedback and we hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay for one night on a busy Saturday night. The hotel was quiet and pleasant.
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Susan,We are pleased to hear that you enjoyed a peaceful stay with us on a bustling Saturday evening. Your comfort and satisfaction are our top priorities. Thank you for sharing your experience with us.

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting rooms and constant loud banging all night long. Very disappointed.
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Stephanie, We regret to hear about your disappointing experience at our hotel. Guest feedback is valuable to us, and we will discuss your concerns with our team to ensure we improve our services. Thank you for bringing this to our attention.

8/10 Good

Terrance

Business traveller
Liked: Cleanliness, staff & service
The staff here, especially Kim, are very friendly and welcoming. They were also very helpful with ideas about what to do in the area. I was disappointed that the spa was not open and the area around the pool was dirty. There was an old broken down truck in the parking lot with piles of tires in it. Over all it was a good experience. I would recommend for anyone looking to stay in the area.
Stayed 5 nights in Feb 2024
Response from Manager on 5 Mar 2024
Hello Terrance, We appreciate your kind words about our friendly staff and the service provided by Kim. We take note of your feedback about the spa and pool area. Rest assured we'll address these concerns to enhance the overall guest experience. Thank you for recommending our hotel to others staying in the area. Your feedback helps us improve for future guests.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a great price.
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Kristina,We are delighted to hear that you found our hotel to be a great value for your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another wonderful experience with us.

10/10 Excellent

Vladimir, Nutley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Vladimir,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly.

10/10 Excellent

Omerebere

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Omerebere,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel to be a nice place to stay during your visit. If you have any further comments or suggestions, please don't hesitate to contact our management directly. We look forward to welcoming you back in the future.

8/10 Good

Lizbeth

Travelled with family
General areas were clean and hallways wide. Hotel room was a mix of old and renovated—Liked the laminate flooring instead of carpet, TV was old and small and mattresses were old.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Lizbeth, We appreciate your feedback on our clean common areas and updated flooring. Your comments on the room furnishings have been noted for future improvements. Thank you for sharing your experience with us.

10/10 Excellent

Maren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Maren,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Marie

Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Marie,We are thrilled to hear you had a fantastic experience during your stay with us! Should you have any further comments or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!

10/10 Excellent

samantha

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello samantha,We are thrilled to hear that you had a fantastic stay with us! Please do not hesitate to contact us if you have any further comments or if there is anything we can assist you with in the future.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean and quiet. The staff was very friendly and breakfast was great! We will definitely stay there again!
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Amy,We are delighted to hear that you enjoyed our clean rooms, friendly staff, and delicious breakfast during your stay with us. Your kind words mean a lot, and we look forward to welcoming you back in the future for another exceptional experience at our hotel.

4/10 Poor

Elizabeth

Travelled with family and small children
Disliked: Amenities
Dirty overall. Windows did not lock on 3 fl. And the windows opened all the way. Not safe with a little one.
Stayed 2 nights in Feb 2024
Response from Manager on 22 Feb 2024
Hello Elizabeth, We appreciate your feedback and apologize for any inconvenience this may have caused during your stay. Guest safety is a priority for us, so we encourage guests to reach out to our management team directly with any security concerns for prompt assistance. Thank you for bringing this to our attention.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It delivered all the basics you need in a professional way. Great morning breakfast, clean, friendly staff and staffed appropriately. Cookies on our arrival and fruit on our departure. Thank you
Stayed 2 nights in Jan 2024
Response from Manager on 20 Feb 2024
Hello Alicia,We are thrilled to hear that you enjoyed our breakfast, clean facilities, and friendly staff during your stay. It's wonderful to know that you appreciated the thoughtful touches like cookies upon arrival and fruit at departure. Your positive feedback is truly appreciated.

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Amenities
.
Stayed 2 nights in Feb 2024
Response from Manager on 20 Feb 2024
Hello Nicole,Thank you for sharing your wonderful 5 rating. We are glad to know that everything went well. We can't wait to serve you again for another awesome stay.

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Very uncomfortable living room area.
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Steve,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you found your room to be nice and clean. We apologize if the living room area did not meet your expectations. We value your input and will take it into consideration for future improvements.

10/10 Excellent

Jeannine, Leominster

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Jeannine,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Rosemary

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Rosemary, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Diane

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Diane,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or would like to discuss your stay in more detail, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Patti Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and the hotel was clean. The only issue is not enought adequate lighting in the parking lot
Stayed 3 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello Patti Jo, Thank you for your feedback! We are glad you found our staff friendly and helpful, and that our hotel met your cleanliness standards. We appreciate your suggestion regarding lighting in the parking lot and will take it into consideration. Your satisfaction is important to us and we hope to welcome you back in the future.

10/10 Excellent

Donna, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Fan needed in the bathroom. Very clean, friendly, great location.
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello Donna,Thank you for your positive feedback regarding our cleanliness, friendly staff, and convenient location. We appreciate your suggestion for a fan in the bathroom and will certainly take it into consideration for future improvements. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 13 Feb 2024
Hello kevin,We are thrilled to hear that you had a fantastic stay with us! It was our pleasure to provide you with excellent service and amenities. We hope to welcome you back again soon for another memorable experience. Safe travels!

6/10 Okay

Dale

Business traveller
Liked: Cleanliness, staff & service, amenities
I did not like the water leak and lack of hot water. However, the situation was remedied in a timely manner.
Stayed 5 nights in Feb 2024
Response from Manager on 10 Feb 2024
Hello Dale,Thank you for sharing your feedback regarding the water leak and lack of hot water during your stay. We appreciate your understanding that the situation was addressed promptly. We apologize for any inconvenience caused and please rest assured that we continually strive to maintain the highest standards for our guests' comfort. We hope to have the opportunity to welcome you back in the future for an improved experience.

4/10 Poor

Meagan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The website claims they have a hot tub well they do not anymore also it advertised like there is a restaurant in the hotel there is not And that' the room comes with HD flat screen tv and dvd player I dont care about the dvd player but i know they charge for it and the tv was not that new so so much false advertising Ive stayed in better places for way less money id never stay there again i wish we could get our money back
Stayed 4 nights in Feb 2024
Response from Manager on 9 Feb 2024
Hello Meagan,Thank you for sharing your feedback with us. We apologize if the amenities advertised were not available during your stay. For any inquiries regarding the hot tub's removal or the restaurant's closure, we kindly request that you contact our management team directly. We understand that the condition of the TV did not meet your expectations, and we appreciate you bringing this to our attention. We value your business and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 8 Feb 2024
Hello Cindy, We're sorry to hear that your experience at our hotel didn't meet your expectations. We encourage you to reach out to us directly so we can address any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to make it right for you.

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean friendly
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Rose,Thank you for taking the time to share your positive feedback about our hotel. We strive to maintain high standards of cleanliness and provide a friendly environment for our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service representative was professional and helpful. Breakfast was delicious.
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb 2024
Hello Jay,Thank you for your kind feedback! We are delighted to hear that our customer service representatives provided you with professional and helpful service. Additionally, we are pleased to know that you enjoyed our delicious breakfast. We strive to ensure a positive experience for all our guests and we appreciate your recognition. We hope to welcome you back to our hotel in the future.

8/10 Good

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb 2024
Hello Lorrie,Thank you for your kind feedback regarding our staff. We strive to provide excellent service to all our guests. We hope you had a pleasant stay and we look forward to welcoming you back in the future.