Room key didn't work for the room multiple times, we were on the third floor and had to go back down to the front desk everytime to have it re-scanned. The elevator was very unclean, the roof panels had muck and some dead bugs and the floor was always wet. I was also never informed the pool was closed, nowhere did it say that wouldn't be available and ontop of it being one of the hottest summers ever mind you. The room was missing the A/C unit in the middle of the second day without any notice for cleaning while it was 107 Degrees outside. They didn't even bother to contact us to let us know it was happening. Had to stay in a musky and humid room for a while. When I called to complain they said they could refund only that day and they wanted us to vacate?? Ridiculous, never staying here again.