When I checked in, my room had been given away by mistake. The hotel upgraded my room without any problem. The room was very affordable for the location, clean, and the bed was comfortable. No one bothered me and there was no noise. I would recommend this hotel but I wouldn't recommend vacationing in Jacksonville.
This hotel was so great! We stayed for 4 nights and paid a great price! We were greeted with warmth and kindness from the staff members. The front desk attendant was very helpful (told us what restaurants/etc. were nearby and gave us directions). The bed was possibly the most comfy bed I have ever slept on! The room was very clean everyday and the bathroom was spacious! The hotel was close to everything we needed (downtown, restaurants, etc.). The breakfast buffet was decent as well! I would definitely stay here again and recommend this hotel to anyone!
I had a small issue at check-in, somehow I was double booked. Hotel staff and Expedia were both cooperative and efficient at helping me resolve the issue. The room was clean, comfortable, and suited my needs very well. Although there is no food at the hotel, there are various choices of cuisine within a very short distance, and the room has a very adequate kitchenette. The cupboard, a small convenience shop in the hotel, has a variety of food offerings as well as personal care items at moderate prices. The "honor system" policy at the cupboard makes it easy to pick up basic needs. If I find myself looking for accommodation in Jacksonville's Southside area again I will definitely book at the Candlewood.
Good place for a cheap overnight stay last minute. Don't know if I would really want to do an "extended stay". However the hotel staff was very courteous, Jessica is not only the nicest front desk girl she is also very beautiful.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.