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Reviews of M One Hotel

3.5 out of 5
M One Hotel
Harbour Bay Down Town, Jl. Duyung, Sungai Jodoh, Batu Ampar, Batam, Batam

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 114 reviews" "
Rating 8 - Good. 56 out of 114 reviews" "
Rating 6 - Okay. 22 out of 114 reviews" "
Rating 4 - Poor. 9 out of 114 reviews" "
Rating 2 - Terrible. 5 out of 114 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

TOON CHIEN

Stayed 1 night in Dec 2023

10/10 Excellent

Saravannan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

YEW HOONG

No view at all.
Stayed 1 night in Jul 2023

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Sandeep

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Abdul

Stayed 2 nights in Mar 2023

8/10 Good

Abdul Rani Bin Ahmad

Liked: Staff & service, property conditions & facilities
Yes its good
Stayed 2 nights in Mar 2023

10/10 Excellent

Hashim

Stayed 1 night in Feb 2023

2/10 Terrible

Amit

Disliked: Cleanliness, amenities, property conditions & facilities
I liked nothing about the property , saw insects in my room and also the music in the night at their rooftop bar was so loud that I could not sleep . Bad bad bad place .
Stayed 1 night in Feb 2023

8/10 Good

Nurbahiyah

Stayed 1 night in Jan 2023

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Will not go back
Not for family, the bar on the top floor too noisy. The whole building is shaking due to the band. Room So so poor maintenance
Stayed 1 night in Dec 2022

2/10 Terrible

SARIYAH

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty pillow
Check in got problem. All the 3 rooms card given by reception cannot used. Went up and down 2x to change still faulty. Fed up and tired of their lame answer. We requested side by side next door but they separate and gave so far behind. Then they downgrade one of our room. Sunday night cannot sleep well due to noisy of the pub. The most highlight are their pillows. Smelly with yellowish stain of saliva all over both side. We have the photos. They dare to give, so terrible. The hotel look high but this kind of thing existed w/o shameless. Their toilet also dark lack of light a bit scary. Breakfast not so bad. Management please upgrade.
Stayed 2 nights in Dec 2022

2/10 Terrible

Narayan kumar

Disliked: Property conditions & facilities, room comfort
Indians please stay away
Not that brilliant room, hotel is average. If you are Indian better not to book, you can't get anything in breakfast
Stayed 1 night in Nov 2022

8/10 Good

Aldrin

Business traveller
Liked: Cleanliness, room comfort
Convenient location. Nearby to amenity
The stay was fine, but was disappointed when nobody came to fixed the choked sink after I feedback to front desk
Stayed 2 nights in Sep 2022

8/10 Good

Kim Chye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Kim Chye

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

MD Shabir, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Lvl 4 rooms
My first night room was bad as it was a twin bed which I wanted a queen bed, thankfully it was changed the next day. The first night room toilet was bad as well, there were many small black worms near the toilet bowl & alive after soak in water. My 2nd night was very good, only the safety box was spoilt & lesser hangers.
Stayed 2 nights in Jun 2022

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very near to Harbour Bay Ferry Terminal. Breakfast were given for all our stays however found seashell in Ikan Bilis while having it with porridge. Room is spacious too.
Stayed 3 nights in Mar 2020

10/10 Excellent

CLEMENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Near By the Harbour Bay Ferry Terminal
The hotel is nicely located to the Ferry Terminal, friendly staff and new building. However, l could hear all the singers what they are singing from the Karaoke Spot in my room on 4th floor till the Karaoke closed. After no more songs, the prayer from nearby mosque broadcasted around 4:30 am for roughly an hour.In another word, soundproof of my hotel room is quite down
Stayed 1 night in Feb 2020

6/10 Okay

Sheng Yen

Stayed 2 nights in Feb 2020

10/10 Excellent

Lisa, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just walking distance to the ferry terminal and nearby the some simple seafood restaurant..
Stayed 2 nights in Jan 2020

8/10 Good

Ravindran

Liked: Cleanliness, property conditions & facilities
This is my first time staying this M one hotel . It is quite inconvenient for shopping and need to take taxi when ever need to go else where .
Stayed 1 night in Jan 2020

8/10 Good

Siew Ming

Business traveller
Liked: Staff & service
M one hotel business stay.
I expectation is modest then this is a good place to put up. If need to use business centre then don’t expect much.
Stayed 1 night in Jan 2020

8/10 Good

Junaidah

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

ISMAIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is gd, clean n the staff are friendly.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place excellent, service need improvement and prompt.
Stayed 3 nights in Dec 2019

6/10 Okay

Mohd Nadzir

Travelled with group
Disliked: Property conditions & facilities, room comfort
The pillow just so not proper. Too noisy as I was in level 4.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and good location near to ferry terminal
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Saiful, KL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to ferry terminal and easy excess.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Shikin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2D1N of pleasant stay
Hotel was very clean and staffs were friendly and efficient. The only thing that is lacking was tht hotel do not have shuttle bus to nagoya. Just do take note that taxi was about 40k to nagoya and 60k coming back They would not allow gojek or grab to enter the area. Best to walk out of the place and book grab which cost about 20k. But in overall we had such a nice time. Will definitely book this hotel again in future.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

CLOSE TO FERRY.WALKING DISTANCE............................................................................
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Valerine

Not that satisfying
Walkable distance from harbour bay. But you can never use grab services to book cabs. U would need to use their own local taxis unless your grab driver wanna risk. Nothing much near by. Probably 10 mins to nagoya or bcs mall. Check in was a night mare. We waited for an hour and knowing there was a que, only 2 counters were opened. My hubby had to make noise cause there was elderly standing around and who were tired of waiting. Room was nt clean and had a bad odour. Bathrooms had small cockroches. I requested to have a room change. A very simple and basic hotels but not for the fussy ones.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Not suitable for family
Front desk staff should be more helpful and hospitable. I was asking for extra bed and they charged us IDR 200,000 per night. No top up for the mineral water on the next day, no additional tooth brush since there are 3 of us. Food for breakfast so so only. Not comfortable to bring baby or child, since there’s a club, lounge and smoking area inside the hotel.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Nothing to like. Hotel provided just 1 card for the room. Still need pay deposit. The room aircon not cold enough Toilet bowl the fliush not function prooerly
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

ROZANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel from the first sight up the way to the room walkway.. The lobby n cafe is super nice n cozy ambience. Value fr money. The 555 room are spacious but need improvement On the room aircon
Stayed 1 night in Jul 2019

10/10 Excellent

SUHAIMI, SINGAPORE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient very friendly value for money and comfortable
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

RMS, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything else was great except all the ladies at the front desk were not helpful at all. When requested for something it was a straight no and did not even give alternative solutions. If the management can look into this area the hotel can be excellent.
Stayed 1 night in Jul 2019

6/10 Okay

Hazirkir

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overlook
Check in was late overlook by hotel staff.
Stayed 1 night in May 2019

6/10 Okay

Chee Lum

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Juli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, housekeeper Alfri was helpful and gave tips on places to visit. Patient and attentive when enquiried. 5 star service
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jun 2019

6/10 Okay

Sherry

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Toilet wall is mouldy and shower curtain too mouldy. Otherwise the rest ok
Stayed 1 night in Jun 2019