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Reviews of Budget Inn

2.5 out of 5
Budget Inn
1410 Southwest Frank Phillips Boulevard, Bartlesville, OK

Reviews

5.8
Rating 10 - Excellent. 22 out of 126 reviews" "
Rating 8 - Good. 27 out of 126 reviews" "
Rating 6 - Okay. 22 out of 126 reviews" "
Rating 4 - Poor. 15 out of 126 reviews" "
Rating 2 - Terrible. 40 out of 126 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
none
Stayed 1 night in May 2024

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wall to Wall carpeting, shampoo, good wifi.
Stayed 1 night in Feb 2024
Response from Management on 14 Apr 2024
We are glad you enjoyed your stay, Raymond! Thank you for your feedback!

2/10 Terrible

Autumn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE STAY
Bed bugs not clean poop on the towels and wash cloths hair in the tub poop stains on blankets
Stayed 1 night in Jan 2024

2/10 Terrible

Adam

Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2023
Response from Management on 7 Jan 2024
Thank you for your feedback, David!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost in love
Definitely an amazing stay
Stayed 1 night in Dec 2023
Response from Management on 22 Dec 2023
Thank you for your feedback, Tara!

10/10 Excellent

Stevey Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 22 Dec 2023
We are glad you enjoyed your stay! Thank you for your feedback!

10/10 Excellent

Stevey Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management on 22 Dec 2023
Thank you for staying with us!

6/10 Okay

Richard

Disliked: Staff & service, amenities, property conditions & facilities
Staff looked like they were very tired took 15 minutes for clerk to check me out mold on bottom of shower curtain door hard to close very limit tv channels wifi not reliable
Stayed 1 night in Oct 2023
Response from Management on 2 Nov 2023
Thank you for your feedback, Richard!

2/10 Terrible

Stacy

Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Sep 2023

8/10 Good

Anthony, Bartlesville

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place to stay if you're on a budget. Which explains the name lol but I thought it was a pretty good stay.
Stayed 1 night in Oct 2023
Response from Management on 12 Oct 2023
Thank you for your feedback, Anthony!

10/10 Excellent

Anthony, Bartlesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quiet and calm
Stayed 1 night in Oct 2023
Response from Management on 6 Oct 2023
Thank you for your feedback!

2/10 Terrible

Ed

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t stay there because manager was on drugs/drunk. Room had bed bugs.
Stayed 1 night in Sep 2023

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 28 Aug 2023
We are sorry to hear your bad experience

8/10 Good

Chris

Stayed 1 night in Aug 2023
Response from Management on 17 Sept 2023
Thank you for your feedback!

2/10 Terrible

Marcia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Problem with crickets in the room. Front door was warped had to bang it shut. We wanted a no smoking room & got a smoking room.
Stayed 3 nights in Aug 2023
Response from Manager on 25 Aug 2023
Hello MarciaWe apologize about your recent stay with us. We hope with our new amenities, this will provide a better experience next time.

2/10 Terrible

phillip

Stayed 1 night in Aug 2023
Response from management on 12 Sept 2023
We are sorry to hear your bad experience

10/10 Excellent

timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Henry on 30 Jul 2023
Timothy, thank you for staying with us!

4/10 Poor

Clyde, Royal

Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn’t like the picture. First room the sheets wasn’t clean then the deadbolt didn’t unlock. So we had to climb out of windows. They finally moved us to a different room
Stayed 3 nights in May 2023
Response from Henry on 5 Jun 2023
We truly apologize about this incident. We understand this is not the ideal situation and we absolutely will try to accommodate our guests the best we can.

8/10 Good

Tony

Nice staff
Stayed 1 night in Mar 2023
Response from A on 5 Apr 2023
Thank you!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2022
Response from Andy on 7 Jan 2023
We are glad you enjoyed your stay!

8/10 Good

Jana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Front desk clerk was super friendly. Website simply stated non-smoking so I assumed it was a smoke free facility. It was not. Clerk upgraded me to a non-smoking room for $10. Room was nice enough for the amount paid. Fridge and microwave in the room. No ice machine. Seemed to be a lot of foot traffic around the motel parking lot.
Stayed 1 night in Oct 2022
Response from Kate on 4 Nov 2022
Thank you for your feedback of your experience. We hope to keep improving!

6/10 Okay

Shalia

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2022
Response from A on 17 Oct 2022
Thank you for your feedback, Shalia. We hope to use this to improve guest satisfaction!

4/10 Poor

gary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Many things within the room didn't work. Minimal bath linens present. Looking for non-smoking room, given smokers room instead.
Stayed 1 night in Sep 2022
Response from Andy on 3 Oct 2022
Hello Gary,I am sorry your experience could have been better staying with our hotel. I would like to add that you booked our smoking room. As much as we would like to accommodate a guest, if you book a specific room, that is the room we would assign for you prior to arrival. This helps us assure that the guest receives the room they reserved. I hope this helps you understand better. Of course, we want to assure that our rooms are better fit for our guests. Once again, we greatly apologize for the inconvenience this has caused.

8/10 Good

Tracy

Stayed 1 night in Sep 2022
Response from Andy on 29 Sept 2022
Thank you!

8/10 Good

charla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had to turn in a complaint on a neighbor. Music so loud it was shaking the walls. Manager handled the situation quickly.
Stayed 1 night in Sep 2022
Response from Nick on 10 Sept 2022
Hello Charla,We greatly apologize about your experience. I recall this incident and the music was indeed very loud from neighbors. Feedback from our guests help us understand how to better accommodate guests and I am happy that we were able to accommodate you during this difficulty. We welcome you to stay with us and have a better experience next time!

4/10 Poor

Shawna

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I booked room for 4 nights, I had emergency after 2 nights. I had to leave unexpected when I followed up about refund on 2 nights not used. Was told sorry no refund. Seriously things happen that are out of a person control. With this type of service, I will not be booking my next week long stay here.
Stayed 4 nights in Aug 2022
Response from Andy on 10 Oct 2022
Hello, I am sorry to hear that you did not have a good experience. I would like to add that it is not possible for us to refund the remainder of the nights if you check-out early. If you book a room for 4 nights, this keeps other possible guests from booking that room regardless of how early you check-out. Therefore, it is important that you understand hotel policies for future reservations.

2/10 Terrible

Linda

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Andy on 20 Jul 2022
Thank you for your feedback. We hope to provide service to you again!

4/10 Poor

Nikki

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I chose it for its convenience, it worked for that purpose only. Room was hot, smelled horrible, even in a non smoking room. Could hear everything outside of the room. Building do for a remodel. I provided my own towel. Did have a few channels on the tv, good working mini frig and microwave. Overpriced for what’s provided
Stayed 2 nights in Jul 2022
Response from Andy on 20 Jul 2022
We are sorry about your bad experience during your stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!
Worst experience ever.
Stayed 2 nights in Jul 2022

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They only had one towel no soap no cups no towel holders had to ask for a remote for tv and had a bad smell.Only thing was the price that was the lowest but you get what pay for
Stayed 1 night in Jun 2022
Response from Adam on 11 Jun 2022
We are sorry about your experience

10/10 Excellent

Teresa

Stayed 1 night in May 2022

2/10 Terrible

Jamie Brummett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe
This hotel was very unsafe! Gang members and others coming through the parking lot! Can’t see your vehicle from rooms in most places. All phones were down in the rooms. Plus when I went to the office no one would come help me.
Stayed 2 nights in Apr 2022
Response from Andrew on 5 May 2022
We are sorry for your bad experience with your stay. Due to a thunderstorm, the telephone system was down for a brief period. We will improve our ability to make our guests feel more welcoming and safe. Due to availability, sometimes a room with away access from parking could be an issue. We try our best to insure that parking view availability is optimal.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2022

6/10 Okay

Mike Althaus

Business traveller
Liked: Staff & service
One night stay. Just needed a place to sleep and shower. Close to downtown amnenities
Stayed 1 night in Mar 2022
Response from Andrew on 5 May 2022
Thank you for your review. We hope to have you once again.

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean smoking room right by door parking
Stayed 2 nights in Mar 2022
Response from A on 11 Mar 2022
Thank you for your review of our hotel Robin. We hope to see you again!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best price in town but a decent place
Nothing fancy, but clean and the best price in town.
Stayed 1 night in Jan 2022
Response from AP on 30 Jan 2022
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at your own risk!!
First of all, I can’t believe this is even an option. It is NOT SAFE to stay here. When the front desk guy makes you sign a paper that says it’s non refundable, make them show you the room first!! The room was scary. It smelled terrible. The deadbolt didn’t work because the door had been kicked in several times! There was no remote for the tv. The place is so dingy and dirty that I didn’t use the toilet. I didn’t even sit on the bed because it didn’t look clean and I wasn’t sure what might be crawling on there. I was there for about 20 minutes before I decided to cut my loses and leave. As I was leaving, 2 guys were circling my car. I don’t drive anything unusual. That was another reason I left. Too many unsavory characters just hanging out in the parking lot. I actually didn’t think my car would have made it through the night untouched. Also, during that short time I probably saw about 7-8 police cars drive by watching the place.
Stayed 1 night in Sep 2021
Response from Andy on 27 Sept 2021
We are sorry to hear about your experience with us. However, please understand that every reservation outside of the 24 hour refund window is nonrefundable. Each guest is required to complete a folio which has incidentals and other guest information. This is normally a standard for most hotels.

6/10 Okay

Kimberly

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old, outdated, unsafe, cheap though.
Stayed 1 night in Sep 2021
Response from A on 10 Sept 2021
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! We look forward to improving our amenities over time and look forward to seeing you soon! Best Wishes

2/10 Terrible

Caitlin

Disliked: Staff & service, amenities, property conditions & facilities
There was nothing about the place that I liked. The rooms were terrible, they had 2 police officers there the people running the place couldn't see what was wrong. Needless to say,we stayed at a different hotel
Stayed 2 nights in Jul 2021
Response from Andy on 25 Sept 2021
Sorry to hear about your experience.

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Scam site an hotel
I got robbed by this site aj hotel even though I booked a room the said they didn't have a room an kicked us off property. With no place to go s
Stayed 1 night in Jul 2021
Response from A on 29 Aug 2021
We are very sorry to hear about your experience. However, it is required for the person who reserved the room under their name to be present during the Check-In process. Hope this helps with future reservations.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Was given wrong room. Next room door would not ooen
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The picture you show is not even close. We had only three lights and they may have been 40 watt. One in the bath, over vanity and one for the main room. The bed lights had no bulbs and they were not even wired.
Stayed 4 nights in May 2021
Response from A on 1 Jun 2021
Sorry about your experience. This is very unusual but please let the front desk staff know of these type of issues.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
No refund on early check out due to family emergency
Stayed 2 nights in May 2021
Response from A on 1 Jun 2021
Sorry but if you reserve a non-refundable reservation then you cannot receive a refund for early check-out. There is an option for a refundable reservation with no extra cost.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place was just not clean looking. There were cigarette holes in my comforter. I didn't even want to take my socks off
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were great and amazing people
The people here that checked us in and check out we're great if we had any questions or any complaints they listened and understood and helped us with anything that we needed thank you guys we appreciate it
Stayed 7 nights in Apr 2021
Response from A on 11 May 2021
Thank you for your positive feedback!

10/10 Excellent

Jerry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from A on 29 Apr 2021
Thank you for your feedback

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was dirty the room was dirty sheets dirt
The hotel was dirty the room was dirty sheets dirty the room smell bad due to smoking
Stayed 2 nights in Apr 2021
Response from A on 29 Apr 2021
thank you for your feedback