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Reviews of NH Sants Barcelona

4 out of 5
NH Sants Barcelona
Carrer de Numancia, 74, Barcelona

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 1001 reviews" "
Rating 8 - Good. 406 out of 1001 reviews" "
Rating 6 - Okay. 111 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Stayed 3 nights in Mar 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Prasad, Austin

Travelled with family
NH Barcelona Santa review The Good Great location , close to the metro station. Nice taco place exactly opposite to hotel for late dinner. 2 cafes close by if you want to save money by not eating breakfast buffet at hotel which seemed pricy at 18 euros per person. Needs Improvement Rooms were small. Since this was rated as a 4 star property, we were expecting it to be better than NH Madrid Ventas but it was in the same class/category. Thin walls - we could hear cleaning crew in the hallway in early morning.
Stayed 4 nights in Jan 2024
Response from Ramon Rius on 15 Jan 2024
Hi!Thank you very much to let to readers know your experience in our NH Sants Barcelona Hotel. For us it's important Regarding your notes about the rooms soundproofing, I really sorry if these may cause any inconvenience during your stay with us. We will work to fix this kind of situations and provide the best service to our guests. Thanks again for your comments, and for us would be great to welcome you in a future.Best regards from Barcelona.Ramon RiusGeneral Manager Nh Sants Barcelona

8/10 Good

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely room, Jnr suite was spot on with a lovely open area balcony. Friendly staff and a nice vibe
Stayed 2 nights in Nov 2023
Response from Ramón Rius on 20 Nov 2023
Dear Joshua,First of all, we want to thank you for taking your time rating our hotel through Expedia.We do really apreciate your positive rating and your beautiful words. I will let know the team about it.I remain at your service for any further assistance you may need. Looking forward to welcoming you back.Yours sincerely, Ramon Rius - General Manager NH Sants Barcelona

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Convenient to Barcelona Sants rail station and metro. perfect for our one night stop in Barcelona. Room clean and bed comfortable. Lovely breakfast.
Stayed 1 night in Oct 2023
Response from Ramón Rius - General Manager on 24 Oct 2023
Dear Elizabeth,First of all, we want to thank you for taking your time rating your stay in our hotel.We do really apreciate your positive rating and your beautiful words.It will be a pleasure for us to welcome you again in the future and offer you another wonderful experience.Kind regards,

6/10 Okay

mark

Business traveller
Liked: Cleanliness
Comfy bed and good shower
Stayed 1 night in Oct 2023
Response from Ramón Rius - General Manager on 24 Oct 2023
Dear Mark,Firs of all, we want to thank you for taking your time rating your stay in our hotel.It's important for us, to know the opinion of our guests and how they feel after their stay with us.We always try to give our best and to offer an excellent service.It will be a pleasure for us to have you again with us in the future. Kind regards,

8/10 Good

Gazala, Naperville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the superior rooms are much nicer and bigger than the standard rooms.
Stayed 1 night in Sep 2023
Response from Ramon Rius - General Manager NH Sants Barcelona on 17 Oct 2023
Dear Gazala,Thank you for writing your wonderful review, we are pleased that you enjoyed our hotel.As you said, although our standard rooms are already comfortable and good enough, having the superior rooms are always better and has more amenities offered.We would love to welcome you back the next time you return in Barcelona.Best regards

6/10 Okay

Kevin

Stayed 1 night in Sep 2023
Response from Ramon Rius - General Manager NH Sants Barcelona on 25 Oct 2023
Dear Kevin,Thank you for writing your experience at our hotel, these comments help us to improve every day.We understand that we didn't met all your expectation and we will work out best to improve in anyway we can.We look forward on accommodating you again at our hotel.Best regards

10/10 Excellent

gilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short 1 night stay but wonderful! Thank you
Stayed 1 night in Sep 2023
Response from Ramon Rius on 19 Sept 2023
Dear Gilda, Thank you very much to let to know your experience in our Hotel. For us it's important to know when we met the expectations of our guests .Looking forward to welcoming you back soon.Best regards from BarcelonaRamon RiusGeneral Manager

10/10 Excellent

Teresa

Stayed 1 night in Sep 2023
Response from Ramón Rius on 19 Sept 2023
Buenos días Teresa,En primer lugar muchas gracias por compartir su experiencia . Nuestro objetivo es ofrecer una experiencia memorable y sorprender a nuestros clientes para que se sientan especiales. Cuando leemos valoraciones como la suya sentimos que lo hemos conseguido.Esperamos poder volver a tener la oportunidad de darle la bienvenida de nuevo en un futuro no muy lejano.Un saludo desde esta maravillosa ciudad.Ramon Rius.Director Nh Sants Barcelona

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall stay was satisfactory. Upon checking in, male behind desk appeared to much trouble to inform us of any of the hotels facilities. When another guest came out of lift, receptionist left us half way through checking in, to deal with other guest without any explanation . Thought this was rude. Had to ask on a number of occasions for more milks etc. Only 2 left normally.
Stayed 4 nights in Aug 2023
Response from RAMON RIUS on 1 Sept 2023
Dear Mr. Svensoon,First of all, we would like to thank you for rating your stay in our hotel NH Sants Barcelona.Please accept our sincere apologies for not having satisfied your expectations. We hope you can give as another opportunity. We would like to host you again in our hotel soon.Best regards,Ramon RiusHotel Manager

6/10 Okay

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. Though, rooms are cleaned only late in the day, and sometimes not everyday because staff to clean rooms is scarce.
Stayed 10 nights in Aug 2023
Response from Ramón Rius General Manager on 29 Aug 2023
Dear Lorenzo,We do really apreciate taking your time rating our hotel through expedia website. We also apreciate your words about our staff, i will let them know about it. Regarding your comment about the cleaning, I take note about it in order to improve our quality. Kind regards,

10/10 Excellent

Anna

Stayed 1 night in Aug 2023
Response from Raquel Serna on 25 Aug 2023
Estimada Anna , Muchas gracias por compartir su opinión sobre su estancia en el NH Sants Barcelona. Me gustaría agradecerle su puntuación, y que veamos que valora su estancia como muy buena. Es motivo de orgullo, y así será transmitido a todo el equipo. Para nosotros sería excelente poder darle la bienvenida en próximas ocasiones. Atentamente, Raquel Serna. Front Desk Manager

2/10 Terrible

Barbara

Disliked: Amenities
The room was much smaller than the one indicated on the image. It was on the first floor right behind the lights. Loud & the bathroom was leaking - we had a massive water puddle in the bathroom all throughout our stay . I’ve often stayed with NH hotels all over Europe and have consistently been happy. I am wondering whether booking through Expedia got us this terrible room.
Stayed 2 nights in Aug 2023
Response from Ramón Rius on 16 Aug 2023
Dear Barbara,First of all, thank you for taking your time rating your stay in our hotel throught Expedia.We are very disapointed reading your comment, we are very sorry if your stay was not as you expected. We will try to find out what happen and why you had this inconveniences during your stay.Do not hesitate in contact us directly. Again a big sorry in the name of the hotel. We hope that you will give us the oportunity to give you a better experience in the future.Yours sincerly,

10/10 Excellent

Andley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Nice staff. Newer property. Good bathroom and room. Loved that they gave me a crib for my baby.
Stayed 4 nights in Aug 2023
Response from Ramón Rius on 16 Aug 2023
Dear Andley,First of all, thank you for taking your time rating your stay in our hotel throught Expedia website.We apreciate your word about our staff and our facilities. I will let know the staff about it.We hope that we will see you again very soon.Yours sincerly,

10/10 Excellent

Mario

Stayed 3 nights in Jul 2023
Response from Ramón Rius Director NH Sants Barcelona on 4 Sept 2023
Estimado Mario, Agradezco que se haya tomado unos minutos de su valioso tiempo para hacernos saber su valoración sobre el Hotel y los servicios prestados. Esperamos poder tenerle en nuestro hotel en un futuro no muy lejano.Hasta la próxima.Ramón RiusDirector hotel Nh Sants Barcelona

8/10 Good

Igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a wheelchair accessible room, however the room was not available. The staff ended up upgrading the room to a bigger room, however the bathroom was not very accessible. The staff were very polite and helpful and allowed us to check in one hour before our actual check in. The room was very nice and everything was truly top notch. I would have given this hotel a 5 star review if not for the accessibility in the bathroom, which was quite difficult to use. We were only in the hotel for one night so it was okay, but if we were going to stay longer, I likely would have needed another room.
Stayed 1 night in Aug 2023
Response from Ramon Rius on 7 Aug 2023
Dear Igor, Thank you very much to let us know your experience in our NH Sants Barcelona Hotel. For us it's important to know when we met the expectations of our guests. We really appreciate your comments about Staff. I will let my team know this notes, that sure they will celebrate it. On the other hand, regarding your notes about the accessible room, I really sorry if these may cause any inconvenience during your stay with us. We will work to fix this kind of situations and provide the best service to our guests. For us will be great notice, if we can welcome you again in a future. Best regards from Barcelona. Ramon R. General Manager

10/10 Excellent

Guanglei

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The bedding was not totally dry. I have to ask the front desk to give me a pair of new sheets at midnight when I back to hotel.
Stayed 4 nights in Jul 2023
Response from Ramón Rius on 2 Aug 2023
Dear guest,I want to appreciate your score about the Hotel.Regarding the problem with bedding, I want to apologize if there's caused any inconvenience during your stay. I would like to inform you that we were working hard to give the best comfort Looking forward to welcoming you back soon.Best Regards from this fantastic city!!!Ramon RiusGeneral Manager Nh Sants Barcelona

10/10 Excellent

Lilia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Ramón Rius on 2 Aug 2023
Apreciada Lilia,Muchas gracias por hacernos saber su valoración sobre su estancia con nosotros.Valoraciones como la suya nos impulsan en nuestro día a día.Esperamos poder volver a atenderle de nuevo en un futuro próximo y que pueda volver a disfrutar de esta fantástica ciudad.Atentamente.Ramon Rius.Director Nh Sants Barcelona

8/10 Good

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, super clean, comfortable and the staff really nice. But the rooms are very small. And the location is further than I would like it from the touristic areas of interest.
Stayed 3 nights in Jul 2023
Response from Ramón Rius on 1 Aug 2023
Dear Celina,First of all, thank you for taking your time ratinmg your stay in our hotel through Expedia.We really apreciate your rating and your beautiful words. We also take note about your coment in order to improve our quality.We hope that we will be able to see you again in the future.Best regards,

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo aspecto!!!
Stayed 4 nights in Jul 2023
Response from Ramon Rius on 31 Jul 2023
Estimada Ana,Muchas gracias por compartir su opinión sobre el NH Sants Barcelona. Me gustaría agradecerle su puntuación, y que veamos que valora su estancia como muy buena. Es motivo de orgullo, y así será transmitido a todo el equipo. Para nosotros sería excelente poder darle la bienvenida, en próximas ocasiones.Atentamente, Ramón R. Director

6/10 Okay

INBAL

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It is a good potentialshall property. We had 2 same rooms for 4 nueghts. One were better than the other ( for no resones). The recipshein staff notify the floor class but the problems came bach and forth( missing bathrobe, coffee glasses that were not refresh, not giving the bar-card as promised). The bathroom is great. And the recipshein staff is kind and welcoming. The hotel location is good.
Stayed 4 nights in Jul 2023
Response from Ramón Rius Director NH Sants Barcelona on 25 Jul 2023
Dear Inbal,First of all, let me thank you for taking your time rating our hotel and sharing your personal experience.We also want to thank you about your positive words.Regarding your coments about the room and the items missing, we take note about that. We will check what happen and we will try to improve in the future. We hope that we will see you again very soon.Best regards.

10/10 Excellent

vajidali

Stayed 1 night in Jul 2023
Response from Ramón Rius General Manager on 14 Aug 2023
Dear guest,We really appreciate your time sharing your experience. For us is really important how was your stay in our hotel, , and to know you felt cared and you enjoyed your time in the hotel..Looking forward to welcoming you back soon.Best Regards from Barcelona!!!Ramon RiusGeneral Manager Nh Sants Barcelona

10/10 Excellent

Vacar, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful
Stayed 4 nights in Jul 2023
Response from Raquel Serna on 18 Jul 2023
Good Morning, Thank you very much to let to Expedia readers know your experience in our NH Sants Barcelona Hotel. For us it's important to know when we met the expectations of our guests. We really appreciate your comments about Staff. I will let my team know this notes, that sure they will celebrate it. For us will be great notice, if we can welcome you again in a future. Best regards from Barcelona.

10/10 Excellent

Shing Kei

Stayed 3 nights in Jul 2023
Response from Ramón Rius Director NH Sants Barcelona on 15 Aug 2023
Estimada Kei,Muchas gracias por compartir su opinión sobre el NH Sants Barcelona. Me gustaría agradecerle su puntuación, y que veamos que valora su estancia como muy buena. Es motivo de orgullo, y así será transmitido a todo el equipo. Para nosotros sería excelente poder darle la bienvenida, en próximas ocasiones.Atentamente, Ramón R. Director

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Raquel Serna on 17 Jul 2023
Dear Daniela, Thank you very much to let to Expedia readers know your experience in our NH Sants Barcelona Hotel. For us it's important to know when we met the expectations of our guests. We really appreciate your comments . I will let my team know this notes, that sure they will celebrate it. For us will be great notice, if we can welcome you again in a future. Best regards from Barcelona.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Huge shout out to the front desk staff who was incredibly helpful and accommodating when we had train delays and issues with scheduling come up. Could not have been nicer!
Stayed 1 night in Jul 2023
Response from Raquel Serna on 17 Jul 2023
Dear Sarah, Thank you very much to let to Expedia readers know your experience in our NH Sants Barcelona Hotel. For us it's important to know when we met the expectations of our guests. We really appreciate your comments about the staff . I will let my team know this notes, that sure they will celebrate it. For us will be great notice, if we can welcome you again in a future. Best regards from Barcelona.

4/10 Poor

Russ

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
All hotels use a crappy HVAC control system these days so setting a comfortable temp is impossible. Plus the cleaning people wouldn’t refill tissues or toilet rolls. Cheap and nasty
Stayed 14 nights in Jun 2023
Response from Isaac on 3 Jul 2023
Dear Mr/Ms, Thank you very much to let know your experience in our NH Sants Barcelona Hotel. For us it's important to know when we met the expectations of our guests. We are sorry for the inconveniences you had during your stay; If you find any issue, you can let us know so we can help you with anything you may need. For us will be great notice, if we can welcome you again in a future. Best regards from Barcelona.

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful front desk staff
Excellent hotel, and especially excellent and helpful staff at the front desk.
Stayed 1 night in Jun 2023
Response from Ramón Rius on 22 Jun 2023
We really appreciate your time sharing your experience with Hotels.com readers and with us. For us is really important how was your stay in our hotel, NH Sants Barcelona, and to know you felt cared and you enjoyed your time in the hotel.I want to thanks your comments about the staff, definitely I'll share it with our team and i'll encourage them to follow with these good practices.Looking forward to welcoming you back soon.Best Regards from Barcelona.

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Raquel Serna on 1 Jun 2023
Dear Gina,I am very grateful that you have taken some of your valuable time to let us know your personal opinion about our Hotel and the service that we provide. Looking forward to welcoming you back. Yours sincerely Raquel Serna Front Desk Manager NH Sants Barcelona

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ramon rius Director NH Sants Barcelona on 7 Jun 2023
En primer lugar muchas gracias por compartir su experiencia con nosotros. Nuestro objetivo es ofrecer una experiencia memorable y sorprender a nuestros clientes para que se sientan especiales. Cuando vemos puntuaciones como la suya sentimos que lo hemos conseguido.Esperamos poder volver a tener la oportunidad de darle la bienvenida de nuevo en un futuro no muy lejano.Un saludo desde esta maravillosa ciudad.

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive.
Stayed 10 nights in May 2023
Response from Raquel Serna on 1 Jun 2023
Dear Agustin, I am very grateful that you have taken some of your valuable time to let us know your personal opinion about our Hotel and the service that we provide. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that your stay will be an enjoyable experience every time that you honour us with a visit. In the Hotel NH Sants Barcelona , it is our main objective that every guest feel special and cared, and we are delighted to know when our standard of service has met with our guests satisfaction. I remain at your service for any further assistance you may need. Looking forward to welcoming you back at NH Sants Barcelona. Yours Sincerely Raquel Serna. Front Desk Manager

10/10 Excellent

Lisa

Travelled with family
Liked: Staff & service, property conditions & facilities
Very present stay
Stayed 1 night in May 2023
Response from Ramón Rius General Manager on 25 May 2023
Dear Lisa, I am very grateful that you have taken some of your valuable time to let us know your personal opinion about our Hotel.For us is really important how was your stay and to know you felt cared and you enjoyed your time in the hotel.Looking forward to welcoming you back soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff were outstanding. Very helpful.
Stayed 1 night in May 2023
Response from Ramón Rius on 16 May 2023
Dear John,First of all, thank you so much for take your time rating our hotel.We are very grateful regarding your beautiful words about our staff.We hope to see you again very soon.Best regards from all our staff!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
5* hotel in my opinion. Booked a superior room, up graded to a junior suite on the 8th floor. Beautiful room, huge deck with retractable awning two Chaise lounges with a sectional and coffee table, just fantastic. Close to transit, shopping and Barcelona Sants train station.
Stayed 1 night in May 2023
Response from Ramon rius Director NH Sants Barcelona on 5 Jun 2023
Dear Stephen, I am very grateful that you have taken some of your valuable time to let us know your personal opinion about our Hotel and the service that we provide. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that your stay will be an enjoyable experience every time that you honour us with a visit. In the Hotel NH Sants Barcelona, it is our main objective that every guest feel special and cared, and we are delighted to know when our standard of service has met with our guests satisfaction. As hoteliers this knowledge is our reward. I really appreciate your comments about the whole hotel I remain at your service for any further assistance you may need. Looking forward to welcoming you back. Yours sincerely Ramon Rius General Manager NH Sants Barcelona

10/10 Excellent

Kepha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a convenient location. Many public transportations are available. Albeit the room is a bit small, it’s clean with all the supplies. Not needing room tidy up would earn a drink voucher. Recommended.
Stayed 7 nights in Apr 2023
Response from Isaac Escobar Rodriguez on 9 May 2023
Dear Kepha, I am very grateful that you have taken some of your valuable time to let us know your personal opinion about our Hotel and the service that we provide. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that your stay will be an enjoyable experience every time that you honour us with a visit. In the Hotel NH Sants Barcelona, it is our main objective that every guest feel special and cared, and we are delighted to know when our standard of service has met with our guests satisfaction. As hoteliers this knowledge is our reward. I really appreciate your notes assigned during your last stay with us. I’ll let the staff know it, encourage them to follow in this way that give as a result your review. I remain at your service for any further assistance you may need. Looking forward to welcoming you back at NH Sants Barcelojna. Yours Sincerely

10/10 Excellent

MARIA CRESSIDA, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Ramon rius Director NH Sants Barcelona on 7 Jun 2023
En primer lugar muchas gracias por compartir su experiencia con nosotros. Nuestro objetivo es ofrecer una experiencia memorable y sorprender a nuestros clientes para que se sientan especiales. Cuando vemos puntuaciones como la suya sentimos que lo hemos conseguido.Esperamos poder volver a tener la oportunidad de darle la bienvenida de nuevo en un futuro no muy lejano.Un saludo desde esta maravillosa ciudad.

2/10 Terrible

Saoud

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to sleep at night in a clean bed dont stay in this hotel. Expedia was very bad in treating my complaint and did not help at all. I reserved a superior room and got a dirty noisy box instead
Stayed 2 nights in Apr 2023
Response from Ramón Rius on 19 Apr 2023
Good afternoon,Regarding the problem with nose, I want to apologize if there's caused any inconvenience during your stay. I would like to inform you that we were working hard to give the best comfort during your stays.Just let you know that for us will be a pleasure welcoming you in a next future and try to have a good stay with us.Best regards from Barcelona.Ramon RiusGeneral Manager Nh Sants Barcelona

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Sants station, modern, eco-friendly. Would definitely stay there again!
Stayed 5 nights in Apr 2023
Response from Ramón Rius on 17 Apr 2023
Deae Mihaela,We really appreciate your time sharing your experience with us. For us is really important how was your stay in our hotel, and to know you felt cared and you enjoyed your time in the hotel.I want to thanks your comments about our privilege location, the hotel decoration and service we provied. Definitely I'll share it with our team. It's great to know that you would come back.Looking forward to welcoming you back soon.Best Regards from this fantastic city!!!

8/10 Good

Charles

Stayed 1 night in Apr 2023
Response from Ramon rius Director NH Sants Barcelona on 7 Jun 2023
En primer lugar muchas gracias por compartir su experiencia con nosotros. Nuestro objetivo es ofrecer una experiencia memorable y sorprender a nuestros clientes para que se sientan especiales. Cuando vemos puntuaciones como la suya sentimos que lo hemos conseguido.Esperamos poder volver a tener la oportunidad de darle la bienvenida de nuevo en un futuro no muy lejano.Un saludo desde esta maravillosa ciudad.

10/10 Excellent

YOKASTA

Stayed 2 nights in Mar 2023
Response from Ramón Rius on 11 Apr 2023
Dear Yokasta,Thank you very much for your good score awarded to our hotel. Receive a cordial greeting,Ramon RiusGeneral Manager

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2023
Response from Ramon Rius on 10 Apr 2023
Apreciada Marcela,Muchas gracias por su buena puntuación adjudicada a nuestro hotel.Reciba un cordial saludo,

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2023
Response from Ramon Rius on 10 Apr 2023
Apreciado Carlos,Muchas gracias por su buena puntuación adjudicada a nuestro hotel.Reciba un cordial saludo

10/10 Excellent

Cameron

Stayed 1 night in Mar 2023
Response from Ramon Rius on 17 Mar 2023
Hi!Thank you very much to let us know your experience in our Hotel. For us it's important to know when we met the expectations of our guests and when these guests would recommend us to other.For us will be great notice if we can welcome you again in a future. I want to thanks as well, your score about our hotelBest regards from Barcelona.Ramon RiusGeneral Manager Nh Sants Barcelona

10/10 Excellent

TIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Ramon Rius on 16 Mar 2023
Hello!For us is really important how was your stay and to know you felt cared and you enjoyed your time in the hotel.I want to appreciate your score about the Hotel. .Looking forward to welcoming you back soon.Best Regards from this fantastic city!!!Ramon RiusGeneral Manager

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and hotel was small but clean and elegant. In a good area for walking but still not too busy at the hotel which was nice to come back to.
Stayed 1 night in Feb 2023
Response from Recepción on 22 Feb 2023
We really appreciate your time sharing your experience with us. For us is really important how was your stay in our, and to know you felt cared and you enjoyed your time in the hotel.I want to thanks your comments about your stay, definitely I'll share it with our team. It's great to know that you would come back.Looking forward to welcoming you back soon.Best Regards from Barcelona!!!Ramon RiusGeneral Manager Nh Sants Barcelona

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay here again. Easy access to transportation and neighborhood eateries. Staff is super nice. Only negative was that our room had a small window to the “air shaft” and can feel confining if we stayed in the room for awhile during the day.
Stayed 7 nights in Feb 2023
Response from Raquel Serna on 13 Feb 2023
Dear Mark,I am very grateful that you have taken some of your valuable time to let us know your personal opinion about our Hotel and the service that we provide. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that your stay will be an enjoyable experience every time that you honor us with a visit. In the Hotel NH Sants Barcelona , it is our main objective that every guest feel special and cared, and we are delighted to know when our standard of service has met with our guests satisfaction. Thanks again for your collaboration. I remain at your service for any further assistance you may need. Looking forward to welcoming you back!!!

8/10 Good

Jimmy