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Reviews of Gran Hotel La Florida

5 out of 5
Gran Hotel La Florida
Ctra. Vallvidrera al Tibidabo, 83-93, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 288 out of 473 reviews" "
Rating 8 - Good. 125 out of 473 reviews" "
Rating 6 - Okay. 36 out of 473 reviews" "
Rating 4 - Poor. 10 out of 473 reviews" "
Rating 2 - Terrible. 14 out of 473 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Stayed 3 nights in Sep 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
A terrific hotel, excellent service and wonderful amenities. Even a solid breakfast buffet. The only small knock is the need to have your car parked via the hotel's valet parking service. Aside from that, it was outstanding!
Stayed 2 nights in Aug 2023

4/10 Poor

Viorel Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Luis, Hialeah

Stayed 2 nights in Aug 2023

10/10 Excellent

Carlo, Milano

Travelled with partner
A fantastic Hotel far from city center. This assure you spend your time with tranquility and at ease. Very good staff and beautiful structure.
Stayed 4 nights in Jun 2023

10/10 Excellent

alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a superb hotel in the hills of Barcelona. If you are looking to relax with a fantastic view of the city, while a short ride away from the historic city center this is , without a doubt, the most luxurious place. Loved every minute of our stay there, unfortunately cut short by our flight delays.
Stayed 2 nights in Jun 2023

8/10 Good

Hawre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona Trip
Our stay was pleasant and we enjoyed it. The hotel is well maintained, modernised and clean. Staff are helpful and friendly and attentive. Our suite was nice, spacious and very clean. The overall experience was very good. The hotel located on an hill on the outskirt of Barcelona with nice views, but the only issue with its location is the transport. If you are not driving, cycling or not prepared to spend around 30 Euros each way, then you will have to wait and use the bus, train and the tram to get to Barcelona.
Stayed 3 nights in May 2023

10/10 Excellent

Jaime, North Hollywood

Stayed 4 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall great stay
Amazing comfortable room with view if Barcelona, restaurant and waiter service. Massage worthwhile. Such a shame sauna, pool and jacuzzi were cold.
Stayed 1 night in Feb 2023

10/10 Excellent

Farzaneh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place. Staff are all nice and helpful. Very clean with nice food. The location is 20 min away from the city centre, but if you like nature and nice view , this is the place to stay.

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2022

10/10 Excellent

lorraine

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant Mountain Hotel
Beautiful location. Older traditional hotel. Great staff, very accommodating. Large room.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Jul 2022

10/10 Excellent

Elizabeth

Stayed 2 nights in Jul 2022

6/10 Okay

Sergey

Liked: Cleanliness, staff & service
to old need renovations
Stayed 1 night in Jun 2022

8/10 Good

Alondra Maria, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service
The place is gorgeous but it needs a lot of mantinence for it to become 5 stars …. the wifi signal is so poor … there is no wifi at the pool area 😩 it needs a lot of work giving it a renovated look keeping its essence !
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel closed during reservation; would not give refund- even after speaking with the Leading Brand (who said the CEO issues travel vouchers/credits); pretty dissatisfied by the disregard.
Stayed 6 nights in Jun 2020

8/10 Good

Jacques

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
Perfect get away and stunning hotel, amazing food and impeccable service. Always wonderful to stay here and re energize after the spa. The indoor pool is pure heaven!!!
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has a nice concept, but it wasnt executed properly. When i stay at a resort i like to make the resort my vacation. The restuarant food was horrible, the accommodation to and from the city are inconvenient. They have a shuttle bus that takes you to and from the city that you have to book a week in advance because it is always full. Our only other option was to wait forna city bus and then transfer to the subway everyday, thus took about 45 min everyday or catching a cab that is $25 to the city and $25 back. Then you are compelled to stay out all day in fear of going back to the room and not being hungry, because the food ia so terrible. I read the horrific reviews and still i booked it because i lived the views (which are just ok). Do not regret it like i did. Pay extra money to stay in the city it will save you money or you will break even..
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with excellent panoramic view of the city of Barcelona.
Stayed 1 night in Oct 2019
Response from Gran Hotel La Florida on 11 Oct 2019
Dear Guest, Thank you so much for your 5* review. We are pleased to know that you have enjoyed your stay at Gran Hotel La Florida. We hope to welcome you soon

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a spectacular view of the city. The staff were very hospitable and friendly. The restaurant was nice, but the food was a bit more expensive than we anticipated, although that's not to say it wasn't of high quality. Our only legitimate complaint is that our room was quite warm, and despite our best attempts at manipulating the thermostat, it remained so for both nights of our stay. Due to the distance of the hotel from the city and any metro or bus lines, your only real option for getting into Barcelona is to take a taxi (if you have not rented your own vehicle), so just be prepared for that as a necessary expenditure. Overall, a very nice hotel. In our opinion, the views alone were worth the length of the trip.
Stayed 2 nights in Sep 2019
Response from Gran Hotel La Florida on 15 Oct 2019
Dear Matthew, Thank you very much for sending in your review. We feel uncomfortable when guests have some inconveniences during their stay. We assure that we took a good note of your mention about the AC in order to improve our services. On the other hand, we would also like to thank you for your words about our facilities and despite of these not very pleasent moments with the AC, we hope that you give us another chance visiting our hotel again. It will be our pleasure and we will really make your stay different and unique. Kind Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
View of the city from the hotel is amazing Our room which was a junior suite was fantastic
Stayed 4 nights in Sep 2019
Response from Gran Hotel La Florida on 15 Oct 2019
Dear guest, We would like to thank you for sharing your experience and letting us have your comments on your recent stay at Gran Hotel la Florida. We do hope that you will consider staying with us again on future trips to Barcelona and look forward to welcoming you back soon. Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wedding venue staff very helpful
Stayed 3 nights in Sep 2019
Response from Gran Hotel La Florida on 15 Oct 2019
Dear guest, Thank you for your review. We are pleased to know that you have enjoy your stay with us and that our staff helped you in everything you need. We look forward to welcoming you again very soon. Sincerely

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel has a spectacular view, and is situated so that you can see all of Barcelona. However, everything else is is very inconvenient. They have only two shuttle services going to the city at 11am but doesn't go quite to the heart of the city. We ended up taking a taxi from there. Their return shuttle is at 6:45pm so if you want to return, a taxi fare will cost you between 30-35 euros. If they had more frequent shuttle times it would've been more convenient. I've stayed at other 5* hotels before and have had exceptional service; however, this hotel although nice lacks the quality service that should be offered. We stayed at three different hotels over a nine day trip, and felt this particular hotel had poor reception service. A better customer reception would improve the quality of this hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff. Beautiful View of the city. Room was very nice. Great food.
Stayed 15 nights in May 2019

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The hotel and the room were amazing. We booked a city/sea-facing terrace suite and it definitely lived up to its name. Incredibly spacious with a fantastic view from the terrace (which included private loungers and a small dining table and chairs, which were great for breakfast). We had a minor issue with check-out, when we booked online we were notified that a complimentary late check-out had been applied until 2pm, then on the day of check-out we received a call advising we needed to check-out for midday. In addition to this, the electricity cut-out in the room twice during our stay and it took over an hour to get this rectified - In the end we established that one particular plug socket was faulty and in need to replacing. Besides this, the room was amazing and we would undoubtedly recommend and visit this hotel again, as it is secluded and quiet, within easy access to Barcelona City, has great facilities such as the Barcelonas Restaurant and the hot-tub/sauna/pool were amazing too. If you fancy having a touch of luxury, do not want to be right in the City centre and want some quality downtime then we strongly recommend this hotel - The staff bend over backwards to help as best as they can.
Stayed 4 nights in May 2019

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I took my partner to celebrate his birthday. It's such a stunning hotel. Certainly not close to the centre of town but that is the point. Our suite had an amazing view that you struggle to find in other parts of the city. The staff were delightful and attentive without being intrusive and the brunch the next day was highly recommendable. All in all, we had a wonderful time and I'm sure we'll be back for a bit of pampering on another special occasion.
Stayed 1 night in May 2019

10/10 Excellent

AlixeM, Ottawa, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia and Ricardo were fantastic! We had a great stay and absolutely loved our experience at the Gran Hotel La Florida!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comments: We arrived late c.11pm, which meant we weren't shown where our room was, which meant we were wondering around for a bit on arrival! Also, on the first morning i didn't want breakfast but my boyfriend did. As we hadn't paid for breakfast upfront, the staff on the breakfast front desk were very funny about me sitting with him, they wanted me to sit in a separate room whilst he ate breakfast. Also, why is the orange juice not freely available at breakfast time? You have to wait for it to be served.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s a beautiful, elegant hotel. The views are amazing. However for a luxury property I found it disappointing. The breakfast buffet had no hot cereals or muesli and nothing like pancakes or waffles. There was supposed to be an airport shuttle but we had to take a taxi. The shuttle to town ran 3 times a day and only had room for 6 people. The staff was very accommodating and pleasant but the restaurant food was not up to expectations.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Views and Excellent customer service
Overall a beautiful hotel with stunning views. There is nothing within the local vicinity so you have to get a taxi everywhere which could be costly. Or ideally make the most of the free shuttle (we didn’t get to use it in the end). The rooms were nearly perfect, but it was the missing bulbs to table lamp and blow spot light in shower which made me not give it a 5. The staff were very very friendly and polite and literally had everything we requested i.e toothpaste, iPhone charger, iron and a nice birthday surprise for the husband upon arrival. The facilities were also lovely and clean. Would love to go back when it is warm to make full use of the pool area.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. The staff are helpful. Hotel overall is brillant aesethetically. The bathroom in the junior suite however didnt have a door so the suite had a slight smell @ times...
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the room, the pool, the bar, the restaurant. It was all lovely. At times the service was a bit hit and miss and only being allowed one coffee in your room per day was a bit silly. If you drank tea you could have as many as you want though weirdly.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Room comfort
4 not 5 star
It felt more like a 4 star hotel
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

najee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Mel, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel just what we where looking for only tip don’t use a taxi if you can’t use the free shuttle get the T2A bus comes right outside the hotel every 15mins €3 where a taxi would cost €40!!
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The Hotel is in a beautiful location. The rooms and lobby are in great condition and well appointed. The customer service falls woefully short of expectations. The management staff clearly has not instilled a culture focused on guest satisfaction. Incredible views, beautifully decorated 5 stars all the way around with the exception of the staff.
Stayed 1 night in Sep 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Respite far from the maddening crowds
An amazingly beautiful family villa perched on Tibidabo mountain overlooking the city of Barcelona and Mediterranean Ocean. Superb service and staff. Well appointed rooms with amazing views. Relaxing spa . A memorable stay !
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Nice hotel - but restaurant disipointing
Hotel was nice and clean. View and service was outstanding. Food in bistro was below standard and very expensive and since the hotel is located outside the city we ended up beeing forced to eat there a few times - very disipointing!
Stayed 5 nights in Aug 2018

10/10 Excellent

Mark, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway
Wonderful hotel with incredibly friendly customer service and amazing views. Certainly one of the best hotels I’ve ever stayed in.
Stayed 4 nights in Aug 2018