Though it says it is a hotel it is really a hostel.
There is no full time front desk and the person at the desk didn't speak English so we had to type everything into Google Translate. She was very nice and helpful to the extent she could but not all that knowledgeable. It was hard to ask for anything.
They never sent me instructions on how to get in, but I called and eventually did get in. I know others got emails with instructions. The room was very clean and updated, though nowhere to put our luggage in our room, others were bigger but ti was too hard to ask to switch.
The internet was not good in our room and we had to go into the common area to use it.
Overall, if you just need a room, this is a great property, well located, clean and updated. Hopefully they can fix the internet.