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Reviews of Vihren Palace Ski & Spa Resort

3.5 out of 5
Vihren Palace Ski & Spa Resort
36, A.Neofit Rilski str., Bansko, Blagoevgrad Province

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

9.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
1. There is no free parking. The hotel charges for park the guests cars, more than any public parking on area. 2. The S. P. A. is poor. Virtualy no exist. There is a pool with standard warm water, and a little jacuzzi up to 4 people. Not hot pool water. There is a little turkish hammam, but is for private use. And are 2 little saunas: one wet and one dry that are O. K. Also a bath with very cold water. Thats all. 3. The gym is O. K. 4.We asked for second key to our room. The receptionist said that she cannot give. This is the policy. Next day, another receptionist, same issue. She gave us a new key whitout any problem.
Stayed 7 nights in Mar 2019

8/10 Good

yosef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019
Response from Olga on 25 Jan 2019
Thank you for your review !