This is a fantastic hotel that lives up to the brand and reputation of Banyan Tree. Room was spacious and bed was oh so comfortable. Fruits were replenished daily and the buffet breakfast did not disappoint. Staff were friendly and were always smiling and greeting us. Everything was great except for the purchase experience which I made at the Banyan Tree gallery. The staff was not proactive at informing us about the VAT refund which tourists like us are entitled to claim and the forms were not readily available. Had I not asked, I would have said goodbye to nearly 500 Baht in total! But the Manager was quick to call to apologize and offered to pay me the VAT refund in cash instead since the forms could not arrive in time prior to our departure. But, this is but a small hiccup and does little to dent my overall experience in Banyan Tree.
The hotel is also close by to local hawkers and within 10-15 mins walking distance to Central shopping mall and Silom (via small lanes and alleys). Taxis are fairly cheap too but make sure they turn on the meter before you hop in else you'll definitely get ripped off! We discovered the best Tum
Yum Goong located directly opposite the hotel where the local office crowd gathers for lunch. It was awesome and cheap. The hotel is situated away from the hustle and bustle of the main shopping district but still within close proximity to local food and hawkers - a fantastic balance of privacy and accessibility. Would strongly recommend everyone!
Wendy Tan from Singapore
This family-friendly hotel is located in Bangkok (Silom - Sathorn), close to Embassy of Australia, Silom Complex Shopping …More