Property amenity

Reviews of iCheck inn Mayfair Pratunam

3 out of 5
iCheck inn Mayfair Pratunam
36 Soi Somprasong 2 ( Phethburi 13 ), Rajthevee, Phethburi Road, Bangkok, Bangkok

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 626 reviews" "
Rating 8 - Good. 310 out of 626 reviews" "
Rating 6 - Okay. 117 out of 626 reviews" "
Rating 4 - Poor. 39 out of 626 reviews" "
Rating 2 - Terrible. 24 out of 626 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centraly located hotel close to trains.

8/10 Good

anand

Business traveller
Liked: Cleanliness, staff & service
The staff is very welcoming just that the hotel doesnt have too many facilities. Good stay overall
Stayed 2 nights in Dec 2019
Response from NITCHAPAk K. on 21 Dec 2019
Dear guests, First of all, thank you very much for choosing our hotel and we are delighted to read such marvelous feedback. I definitely share this comment with all associates in order to make a great future contribution. Once again, thank you very much for staying with us and we look forward to welcoming you back when travel brings to Bangkok.

10/10 Excellent

Pulak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at a reasonable cost
Good location, awesome- helpful staff. Nice place for solo / family travellers. Recommended
Stayed 3 nights in Dec 2019
Response from NITCHAPAK K. - Guest Service Supervisor on 16 Dec 2019
Dear guests, First of all, thank you very much for choosing our hotel and we are delighted to read such marvelous feedback. I definitely share this comment with all associates in order to make a great future contribution. Once again, thank you very much for staying with us and we look forward to welcoming you back when travel brings to Bangkok. Best Regards,

6/10 Okay

kyky

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Condition of room and bathroom facilities are a big disappointment. Photos and reviews on website are of huge different thing. Nonetheless, staff are warm and friendly.
Stayed 4 nights in Dec 2019
Response from NITCHAPAK K. - Guest Service Supervisor on 16 Dec 2019
Dear our valued guests, Thank you very much for staying with us, and taking the time to share your feedback on a recent stay. Please rest assured this will share to involve department heads in order to improve the service and facility. Once again, thank you for choosing us, and we look forward to welcoming you back when travel return to Bangkok. Best Regards,

8/10 Good

Koji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from NITCHAPAK K. - Guest Service Supervisor on 16 Dec 2019
Dear guests, First of all, thank you very much for choosing our hotel and we are delighted to read such marvelous feedback. I definitely share this comment with all associates in order to make a great future contribution. Once again, thank you very much for staying with us and we look forward to welcoming you back when travel brings to Bangkok. Best Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They provide free beverages. Mattress is not comfortable.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful 13 night stay at this older style Hotel,and could not be more happy..Great sized rooms,brilliant and extremely helpful staff..Free Hotel Tuk Tuk to the main Rd, and Night Market..Breakfast could be better,as it caters mainly to Asian people. A swimming pool would be wonderful on the roof top..I will be returning to this Hotel next year..Loads of Restaurants, Massage and Wholesale shopping to be done in Pratunam..
Stayed 9 nights in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Jan, Sydney Australia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Easy check in and out, very friendly and helpful staff..The downside were the air conditioning does not work after about 10pm,the bathroom water is not hot,very basic breakfast,safe in locked position..I was offered to change rooms,and have the safe looked,but I didn't bother as I was only there for 3 nights..Would and am returning to this hotel..Very central location..
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Near pratunam area
Stayed 2 nights in Jun 2019

8/10 Good

Bren, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the hotel was located deep into the street, the complimentary tuk-tuk was very convenient. The service has a few pick-up/drop-off points that are very near to the main street which are in close proximity to Pantip Plaza and Platinum Mall. Drivers were friendly too! Central World and Big C Supermarket are within walking distance; we even walked to Siam Square/Paragon which is a little further. Overall, hotel is quiet and room cleanliness is acceptable (the air-con unit in our room leaked quite a bit on our last day). Note that you have to pay a refundable deposit upon check-in and just keep the receipt safe! They will not refund you unless you show the receipt as proof upon check-out. Will come back again!
Stayed 4 nights in May 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great! Comfy bed. Easily located.
Stayed 2 nights in May 2019

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Name change to new hotel name iCheck Inn Mayfair P
First all this hotel use to be a Best Western. It was sold to a private vaompany caller iCheck Inn. It is a bit older property, rooms are big beds are comfortable. Breakfast is good.
Stayed 1 night in Apr 2019

8/10 Good

Ashton, Singapore

Travelled with partner
Liked: Cleanliness, staff & service
Staff were very friendly and always willing to help you with your enquiries. They are proficient in speaking simple english
Stayed 4 nights in Apr 2019

8/10 Good

daz, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean bedsheets and bath towels. Provides a free tuktuk service and has a hot drink dispenser in the lobby. Friendly staff, held my luggage for 3nights although I had checked out and was not returning. They even dropped me to my next hotel. Close to skytrain station.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2019

8/10 Good

Aneth, Philippines, PH

Liked: Cleanliness, staff & service
Quiet area Walking distance to pratunam night market tho its not that near
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

VEDENDRANAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Shop around before you decide
Walking from the Phayathai airport link station to the hotel was quite an adventure. The hotel is located in a spotty area of town. The reception staff was really helpful though. Breakfast staff members were the best; they were really accommodating with diminishing breakfast buffet items. The Tuk-Tuk service person was mean and refused to give us a ride for some reasons while other nearby hotels offerred a ride to their guests with the same route. A separate shower in a bathroom was nice. However, the hotel could not give hand towels to guests staying in standard rooms which is weird. Our bed was not clean and had lots of stained marks the day of our arrival.
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Nov 2018

8/10 Good

Chuen Chiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Grace Thedores

Staffs are friendly
Stayed 3 nights in Nov 2018

8/10 Good

Sunshine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location near by day and night market for shopping and meals
Stayed 4 nights in Oct 2018

8/10 Good

SHANICE, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and staff with smiling face. Facilities so far ok as the price is reasonable also.
Stayed 2 nights in Oct 2018

8/10 Good

SARIMALA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good for short stay but with old rooms
Had always stayed here for bangkok trips, tuktuk service to Pratunam market was convenient, hotel was cheap but rooms are old.
Stayed 2 nights in Sep 2018

4/10 Poor

Tan

Good service worse hotel i have been
The hotel location is located deep inside of Pratunam and is its about 10 to 15 min walk to the hotel from the main road. Was glad that it has free tuktuk to transport in and out. however the transport is never available. when we come back from shopping we have to carry our stuff and walk the long road into the hotel. the hotel is also a short distance away from the Pratunam market around 10min walk from the small road. The hotel room are nice and clean. if you wanna catch some movie before you sleep you will never choose here as they only have thai channel. the hotel toilet door lock does not catch well and the bathtub water drainage is slow and water is collected in the bathtub while i shower. the hotel crew are nice and friendly they tried their best to get a towel and a bottle of plain water as pass the room service hours. Effort from the staff for the hotel guest
Stayed 4 nights in Aug 2018

8/10 Good

Adan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Near to Pratunam and Phyathai station!
First visit to iCheck inn Mayfair Pratunam. A good budget hotel that is very accessible and has a lot of amnesties nearby like 7 Eleven (100-150 metres away). I had my stay there for 4 nights and it was worth it. Even though it might be a 2.5 or 3 star hotel, the staff is friendly and willing to offer their help. Room was kept clean all times and bed was comfy. Even though their complimentary mineral water looks "unclean" to drink, they still provides good room service. They also have a Tuk-Tuk service that allows certain drop off points that are nearby the Pratunam area. They also have a massage parlour nearby that offers reasonable rates. I don't mind coming back for another stay in the hotel. I had an enjoyable stay there.
Stayed 4 nights in Aug 2018

8/10 Good

rudy

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2018

10/10 Excellent

Jenny, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free tuk tuk service provided to main road
Nice staff, clean and near to pratunam market, platinum fashion mall and even neon market (walking distance).
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
what you pay is what you get
location wise, great. about a 15 minutes walk away from pratunam market/ platinum mall. hotel tuk tuk takes you out to the main road, which shortens the walk to platinum mall to about 10 minutes or so. less than 10 minutes walk away from phaya thai station so it's very easy to get to and from the airport :) facilities wise, alright. have to pay for amenities such as toothbrush, toothpaste and shaver. so bring your own! fitness gym is in terrible condition so i did not use it.
Stayed 3 nights in Jun 2018

2/10 Terrible

jez, singapore

Disliked: Staff & service, property conditions & facilities, room comfort
I won’t want to stay here again
Called in and they upgraded to FREE from superior to deluxe room (can stay up to 2-3 person). Check in day itself, was told to pay 600baht a night for an extra bed because there are 3 persons in total. Obviously the bed is big enough to fit 3 (about Super king size). Extra bed is worst than you can imagine, the cushion they placed was as good as sleeping on the floor. There were no free toiletries given daily except 3 bottles of water (probably because 3 persons), shower gel and soap bar THATS ALL! On the day of check out then I got to realised the toothbrush cost 60baht and it’s not even those Darlie/Colgate ones, just normal hotel kind of toothbrush. Darlie/Colgate toothbrush cost 20baht at 7-11. Overall experience terrible.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind of far from the shopping area but near to a BTS station
Stayed 3 nights in Apr 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
bad
worst customer service. They try to scam as much money as possible. for a dirty towel they charged me $20 extra

8/10 Good

james

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location with free tuktuk to Indra square
Room was comfortable, 3rd time staying in this hotel. Booked twin rooms but not available upon reaching. Wasn’t too bad as we got a free upgrade instead.
Stayed 2 nights in Jan 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room, staff were friendly and helpful. The bed was huge and reasonably comfortable. Overall good value for the price.
Stayed 1 night in Jan 2018
Response from FAI on 28 Jan 2018
Sarah on Wotif THANK YOU HOPE TO SEE YOU AGAIN

8/10 Good

David, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-positioned hotel at a reasonable price.
I stay at this hotel quite frequently. It is well-priced, staff are very friendly and efficient, breakfast very good and changes from day to day. Room is comfortable and roomy, especially the deluxe. There is a free tuk-tuk service to the main road and markets.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Gecko saw the room
Choose less breakfast Location is remote Counter staff is not friendly
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Yeo Chun Xiang, Johor Baru

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel to pratunam market
The hotel overall is good. But it become not expected (bad) from last time I stayed there. The room is quite ok and the shower room is big. The staff is friendly and helpfully. The hotel is near with some new hotel.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel close to everything!
Staff as always are incredibly nice and welcoming. Free parking and free shuttle to major malls in the area. Good, basic breakfast buffet. Nice beds, soft pillows, great A/C and clean facility. We have stayed here 8 times in the past two years and have always enjoyed this hotel and continue to come back.
Stayed 1 night in Dec 2017

6/10 Okay

carmen

Liked: Cleanliness
Been staying at same hotel for some 10 years or so when it was known as best western. However this time I did not notice if there was an offer for twin beds or matrimonial. As such we got the matrimonial thinking that it was same as usual-twin bed. When asked to change rooms they said all such are full. Plus whatever happen to freebies at the bathroom?
Stayed 4 nights in Dec 2017

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay !
The staff is very friendly especially the staff which provide the free tuk tuk service Room is very clean & in good condition Worth to stay !
Stayed 4 nights in Nov 2017
Dear Joey, I would like to thank you for your kind feedback. Meanwhile, the team and I are looking forward to welcoming you back soon for another memorable stay. Sincerely yours, Karnthanit S.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Very far from shopping area like Pratunam Market.
Stayed 3 nights in Nov 2017
Der Sir / Madam, Thank you for a valued time to feedback us.The hotel is located in the Pratunam area and it is close to shopping malls like Pratunam Market, Platinum Fashion Mall and Pantip Plaza. There were various food stalls near by the hotel. We have a tuk tuk service to Pratunam areas and to main road. Best regards, Karnthanit S.

4/10 Poor

Clarence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service
Front desk staff was not friendly. When I ask for late check-out at 5pm, the staff ask me to check with morning shift. When I wake up I went down at 6:30am, the same staff again ask me to come back at 7am. I felt very ridiculous just help me to indicated late check out I need to go to front desk twice. The aircon leagake and very noise. I reques to change room, the staff said he can fix it not allow to change. When I said I will check out at 5pm then only he said can change. I was so upsad thar the review of travellers commented was so good but when I stay at this hotel was so terrible end up I check out to paid for additional 500thb
Stayed 1 night in Nov 2017
Dear Sir / Madam, Thank you for a valued time to feedback us and we appreciate your comments which we can straight know the points to improve our service, our apologies that our staff was properly unclear for information as per the normally check-out time is 12:00hrs and the late check-out until 18:00hrs will be charged at THB500 and full day charge after 18:00hrs we well noted for the air maintenance which is important for guest and we try our best to improve and solve this issue as soon as possible. Best regards, Karnthanit S.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff are very friendly, room a bit old, location is a bit far from main street to walk on foot, but if you don't mind taking a taxi it is in a super convenient location.
Stayed 2 nights in Nov 2017
Dear Sir / Madam I would like to thank you for your kind feedback. Meanwhile, the team and I are looking forward to welcoming you back soon for another memorable stay. Sincerely yours, Karnthanit S.

6/10 Okay

ML, Malaysia

Liked: Staff & service
Disliked: Property conditions & facilities
Above average but below expectation
Location wise ok, there are Convenience Store nearby. Good shuttle service but only for a very short distance to the main road. Can be better if the route can be extended a little. Room and toilet definitely need an upgrade. Room is small and stuffy, air cond is not cold & lighting in the room is too dark, one of the light is not functioning in my room thus making the condition worst. Toilet water pressure is too low.
Stayed 4 nights in Nov 2017
Response from Karnthanit on 30 Nov 2017
Dear Sir/Madam, Thank you for a valued time to feedback us which we have pasted all your comments to solve and fix these issues as soon as possible. Best regards,