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Reviews of The Oasis Beach Benoa Bali

The Oasis Beach Benoa Bali
Jalan Pratama 68A, Tanjung Benoa, Nusa Dua, Bali

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 94 reviews" "
Rating 8 - Good. 41 out of 94 reviews" "
Rating 6 - Okay. 12 out of 94 reviews" "
Rating 4 - Poor. 12 out of 94 reviews" "
Rating 2 - Terrible. 7 out of 94 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bunty, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Great hotel"
Its good and refreshing.....loved the stay over there .....

2/10 Terrible

steph, B

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor maintenance
I arrived with my family and the rooms we booked were horrible. I requested to leave that's when they upgraded my rooms to what they had the best. The royal suites. Big rooms but still needing a serious maintenance work. The restaurant is poorly furnished and provide poor choices of meals

4/10 Poor

David, usa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
needs work
Hotel is in need of renovations. Deluxe room I am staying in is dated and in need of fixing up. The service has been good so far but some in room amenities listed on hotels.com site are not available here right now. Many things on request or not available. The beach is not very good as it is very water sports centric so no swimming.

6/10 Okay

Jughead, Australia

Disliked: Cleanliness, property conditions & facilities
Great location
Overall the hotel is in a need of TLC. Staff are friendly & is in a good location.

4/10 Poor

Helen, Perth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Blocked toilet on 3 occasions, dark dingy room, with little lighting horrible black cracked bath tub. Staff were rude had very limited English and breakfast was disappointing.

4/10 Poor

beensprout

Disliked: Cleanliness, staff & service, room comfort
mrs
hotel was old and dirty, food was so bad quality. Dinning room for breakfast not even has fan, so fly all over your food when you eating, soup pot for buffet in the morning do not has heat burner under so soup was not hot at all. Hot water in the room on set time: means not all the time. wifi only last about few munite then you have to call for new pass code again. we never has been have this experiance in the 4 star hotel. Top this hotel set at 2 **

4/10 Poor

Mediatrix, Florida

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Room is beat up. Tub and shower unacceptable. We have to ask for towel replacements. Safe did not worked. In short, the hotel has seen better days and on its last legs. For $135+ a night is not worth it even if it gives you a second night free. The rate of the hotel is very tricky. It says at hotels.com that you earn free nights and when you are all agog about it and all set up, you realized for a 4nights stay you only earn 2 rewards nights. Be careful of the fine prints.

8/10 Good

SHAZZA, BRISBANE

Liked: Cleanliness, staff & service, room comfort
LOCATION, LOCATION, LOCATION!!
TRAVELLED ALONE, SPENT TWO NIGHTS, VISITED TURTLE ISLAND, WALKED EVERYWHERE I WANTED TO GO, SAW WHAT I WANTED TO SEE, STALL WERE EXCEPTIONALLY FRIENDLY, GROUND FLOOR ROOM, WALKED OUT ONTO POOL AREA OR OUT MAIN DOOR AND ACROSS ROAD TO SMALL GROGERY STORE. MEALS, POOLSIDE, IN ROOM & IN RESTAURANT WERE BEAUTIFUL & TO ORDER. WELCOMING COLD DRINK ON ARRIVAL - JUST GREAT. ONLY NEGATIVE WAS THE DARNESS OF THE WOOD INSIDE THE ROOM, MADE IT FEEL CLOSED IN. I WOULD GO THERE AGAIN WITHOUT HESITATION!

2/10 Terrible

Roy, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never recommend this hotel to anyone. Completely disatisfied.

10/10 Excellent

Dway, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a View
Everything met our needs, staff were very helpful and friendly. Couldn't of asked for anything more. Beautiful location, would recommend to all.

8/10 Good

Lorraine, Beautifl Harvey Bay, Queensland , Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced hotel ,not for little children
Very nice hotel. Not good for little children as there is no toddlers pool but a huge 70m lap pool . Breakfast was very nice . Beach chairs good .

2/10 Terrible

KarinSal

Liked: Staff & service, room comfort
Disliked: Cleanliness
you cannot use the water!!!
Its smells so bad, its seems you are having a shower in a dsposal tank. The bedroom was beautiful but you cannot use rhe water!!!! Its not potable Really dissapointed.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great 5 night stay
The staff at the hotel are fantastic, always helpful and friendly. The pool area is beautiful to relax next to, with the beach just at the end of the property. The breakfast had a good selection. Cocktails were delicious and happy hour runs twice a day. Overall an excellent stay.

6/10 Okay

rick

Liked: Cleanliness, property conditions & facilities
a good tourist place to stay, near the beach
an average hotel in a good location, but better location and hotels are available.

8/10 Good

Lorraine, Noosaville QLD, Australia

Liked: Cleanliness, staff & service
OK for the Price!
Rooms good value for the price. The Bintang prices are ridiculous for a 3 star hotel( more than double the price we paid in a 4 1.2 star place in Seminyak! I would advise guests to walk past Aston Bali to the Peninsular where the food and drink prices are great .. We were worried about the pool water which was cloudy and the use of a portable filter did not seem to do the job.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Middle range hotel
The hotel was ok. The service is the restaurant was very slow and not very efficient. Personally I would have preferred to have stayed in Nusa Dua. This hotel is 10 minutes out of Nusa Dua so to get anywhere you have to catch a cab. The metered cabs are quite cheap but the traffic isn't great so you will spend a lot of time in traffic. Overall you get what you pay for, it was reasonable money for value

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service!
We chose Oasis to host our wedding guests, and the service the provide was very excellent! Very much cooperative and accomodating, staffs are friendly and very helpful. Location is quite centric, hotel itself is nice. Highly recommended!

4/10 Poor

nicholas, Sydney NSW, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
could have done better for the money
service was almost non existent, one had to repeatedly ask for face towels or for tea and coffee to be provided and there appeared to be a hotel shortage of closet hangers despite requesting them.there was no staff pool service for 12 of the 14 days we stayed.beach chairs around pool and on sand were never prepared like all other adjacent hotels and you had to find the towels as no one was in attendance.the one time we requested an early morning wake up call for a tour pickup it did not happen only a lame apology was offered. similarly scheduled shuttle services did not happen.airport pickup and return was at our expense and not provided, very disappointing given that there appeared to be lots of staff but seemed badly or incompetently managed.on a personal level the staff were always courteous and friendly. overall the lack of amenities ie no tour adviser on premises, and lack of wifi in rooms and poor overall service gave a lack lustre impression of a hotel in decline. it looked great online and on the upside breakfast was good and its location on the beach with direct access from the beautiful pool was great, but more a 2 star experience rather than a 4 star.there appeared to be a lack of creative management to enthuse guests to stay for dinner and was as a result constantly empty or with only one table of diners and certainly not encouraging for a nite in. the 2day cafe across the road and the sari restarunt provided good clean meals and service as an alternative.

10/10 Excellent

AsiaPete, Rosendale, NY, USA

Liked: Cleanliness, staff & service, room comfort
Cool, comfortable, modern elegance.
The Oasis is a great overall value in Bali. The design of the building and grounds is quite stunning and unusual. The centerpiece is the spacious pool lined with palm trees, which carries the eye toward the beach and ocean and a perfect color match to the ocean water. The whole swimming and dining area is amazingly comfortable, even in the heat of the day - because of the flow-through design of the building, there is a pleasant breeze at all times. The hotel staff is superb in every way, making you feel at home away from home. This is not a fancy place, but very elegant in its uncluttered decor - enhanced by fine furniture pieces and nice paintings in the lobby. The food served here is good and reasonably priced, but there are so many good restaurants within a short walk that many guests choose to eat elsewhere. One of the best restaurants in Bali, is located right next door to the Oasis. My only criticism would be the very high price of drinks here, making a choice of other watering holes almost obligatory. Fortunately, there are nearby options for entertainment and many others a short taxi ride away. I would definitely stay at the Oasis again, next time I visit Bali.

8/10 Good

Donna Marie, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Oasis Nusa Dua
Hotel was welcoming,staff friendly, clean and room comfortable, maybe updating of TVs/towels, cracks in walls filled/ woodwork repainted would freshen up rooms heaps. Breakfast was great, evening menu adequate and room service good. For a 3 star and the price of accommodation I think they did very well and I would stay there again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, but next to an empty lot that is a trash pile, like a lot of places in Bali. Booked it for the wifi access so I could lounge by the pool while blogging, etc., but the wifi was down until the last few hours of my stay which was really inconvenient. Mostly couples and families who tend to keep to themselves. Not much for mingling, especially as a solo traveler.

6/10 Okay

Jenelle, Sydney

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Friendly staff close to the beach
The hotel staff were very friendly and helpful but the room was small and basic. The pool was nice but I found it too shaded and felt like the kids could not have fun because the sound echoed and I didn't want to disturb the other guests which seemed to be older or couples (not families). We spent much of our time outside of the hotel as we found the prices and choice of food better elsewhere. The location was great but I would try another hotel next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Oasis Benoa is an amazing hotel to stay. Its location is very convenient. There is a mini market outside the hotel that sells almost everything you need. Lots of restaurants right across the hotel. Most of them have a free wi-fi access which comes handy most of the time. The beach is right at the back of the hotel. Food is reasonably good. Highly recommended!! Suggestion: Don't book the hotel directly. Use hotel.com for a cheaper deal.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service
Enjoyed my stay
Pleasant staff. The outside looked beautiful. The room was basic but my only complaint was the shower head. The bathroom had a tub but the shower head was detachable but you could not hang the shower head over your head for a normal shower. You had to hold onto the shower head. Other than that, I had no complaints. Breakfast was great. 2 chefs available for made to order eggs. Great restaurants within walking distance. Beach was OK but the tide was low so I didn't enjoy it as much as I thought I would. The pool did not have much sun over it as the palm trees provided more than plenty of shade. The comfort of the beds were OK. Not too comfy but not terrible

10/10 Excellent

Roger + Karen, NEW ZEALAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis Beach Nusa Dua
We would like to thank the staff at The Oasis for providing us with a very enjoyable and relaxing stay .It has been 8 years since our last stay in Bali and it was great too see that the hospitalitiy and kindness of the people has not changed.We had read other reviews before we chose the Oasis and were keen to find out ourselves.1 - the pool is excellent,we are keen swimmers and being able too do laps before breakfast was magic. 2- the Buffet Breakfast was also excellent ..a perfect way too fuel up before a busy day.3 - the Staff..always helpful and pleasant...Thanks once again..See you again..Roger + Karen K

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
The Oasis Boutique Beach Resort was a nice hotel. Employees do their best to make your visit a pleasurable experience. The food was good in the resturant but would like to see appetizers on the menu. I would stay here again.

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Its a not too big but nice hotel
Its a not too big but nice hotel ... room is big and comfortable the location was not too crowded and the beach, sea sport is just at the door step of the hotel. Love it!!

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
rooms were dissapointing but amazing swiming pool
amazing swiming pool but most of the staff was not friendly and rooms had bad smell and very small.breakfast was poor.

10/10 Excellent

Ch'ng, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will back for oasis hotel.
Oasis hotel located at the beach. Is really great where just few step to the beach from your hotel room. You will see beautiful sunrise. There have a very big swimming pool, where can let guest to swim and relax beside the swimming pool. The design of the hotel is cool. love it. Just the wifi service is poor, have to pay to access the internet. nearby hotel have many restaurant and convenience store. So is no problem for guest to walk around there.

10/10 Excellent

Kevin, Toronto, CAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth It!
Beautiful hotel...very clean and simple and functional with some funky touches. Very pleasant and helpful staff who always have a smile!!! I had the Ocean Suite which was beautifully designed and exceedingly comfortable. Well worth the money...I'd definitely come back!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Bad experience
Just thought i would give you some feedback on The Oasis Boutique, Tanjung Benoa, Bali and your website. Accommodation looked nice, though there was an old blood stain on the floor in our room and most of the staff could not speak much English. And how ridiculous was our booking- we upgraded and paid more per night for our room on your website, and it said that a Deluxe Room was poolside on the ground floor, breakfast included and airport transfers. Well we got one airport transfer, 3rd floor accommodation, no breakfast, and a shower that we had to hold the shower hose. After we booked and paid on your website, we were told breakfast would not be included, even though the little box said it was when we booked. Over all we would not recommend this hotel or your website for their lack of customer service and your lack of concern after we had paid.

6/10 Okay

Nick, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Not impressed
One aspect I was not pleased with... I was disappointed to discover that the hotel will not allow any pork products on the hotel menu because it is owned by a devout Muslim man from Jakarta who will not allow any pork products on the hotel menu. I paid for the breakfast as part of the holiday package thinking that I would be able to eat bacon and eggd in the morning, or get a pork chop or pork sausage at some stage but it was ruled out by hotel policy. This means that I could not have any proper bacon with my cooked breakfasts, even though other meat products were available, I could not get a pork chop/steak or a pork sausage at the hotel. This should have been made clear when I booked the hotel. Limiting the menu on Religious grounds is unacceptable to me. There should have been information available to me stating that pork products would not be available at any time. It should be made clear to all potential buyers. I will not recommend this hotel to anyone because if they want a decent cooked breakfast with fried bacon or a pork sausage, they will never get it at this resort., and the hotel does not make it known to potential customers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Martin, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Oasis
My friend and I had a very pleasant stay at the Oasis Boutique Resort. We were immediately taken by the elegance and simplicity of its architecture. Our room was very comfortable and clean. One negative note, the breakfast is a bit expensive for waht it is and you can get a better deal at other hotels around.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
They were very nice. NO FREE AIRPORT TRANSPORT. But on the whole a beautiful hotel with very friendly people

6/10 Okay

Siti, Singapore

A resort with a superb view....
Love with then hotel...had an awesome seaview of the sea from my suite..spa was awesome as we had the couple suite..breakfast with the pool view was cosy..i would sure tell my friends bout it...

8/10 Good

Barbara, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
This hotel is very well located, facing the sea, in an area with plenty to do and see around and close to BUMBU BALI, the famous restaurant and cooking school. The infinity pool is attractive. the restaurant is nice too, but food could be improved. staff in helfull. The only bad thing is the very strong smell of humidity is the bathroom, that expends to the entire room and is very disturbing.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
The Oasis was a nice hotel in
The Oasis was a nice hotel in the Nusa Dua/Tanjung Benoa area which was more affordable than larger hotels in the same area. The room was clean and big enough with a nice balcony overlooking their unique pool. Right on the beach which was great for swimming and water activities. Breakfast was a buffet breakfast with various options and was very good. Numerous excellent, small restaurants along the main road, however there was a lot more mosquitos than over at the Kuta side of the island. The hotel was a great place to relax after spending some hectic days in Kuta. I was delighted and suprised to see that the restaurants and bars were the same if not cheaper than those in the Kuta area. The Oasis is in a good location amongst the larger hotels and I would recommend staying there is you don't want to waste your money on the bigger more fancy hotels.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The frist impression was not too good. I had beforehand asked the hotel to pick us up at the airport, but nobody was there when we arrived. When we called them they sent a driver but in total we waited 2 hours at the airport. At the hotel they decided not too charge us for the pick-up which made us a little less upset. The rooms were clean and the beds were good. However there were nothing "extra" to create a cozy atmosphere - only bed, TV and table. The breakfast buffet was good with a wide range of dishes. The pool was fine, but the beach was not fantastic. We tried a few restaurants close by and they were all good. The area was very quiet but it was very cheap to rent a driver or take a taxi to Kuta. All in all we were a bit dissapointed, but maybe it was because our expectations were too high from the start. The staff was friendly and polite and the service was good. I would not hesitate going back to the hotel another time (with a bit lower expectations on the rating).

8/10 Good

Candy, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel was better than expected. We were really pleased with what we got for the price we paid. Our only complaint is that everytime you asked them a questions, their answer is "I don't know". It was getting frustrating cause we weren't even asking anything tricky.

2/10 Terrible

Colin, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading Advertisement
The Oasis Beach hotel promises a lot but in reality delivers very little and the $3 I’m investing in their very expensive Wi-Fi I hope will be repaid by potential clients being forewarned or at least improvements in their services. What is advertised as a spa hotel is really a rather basic motel-style property adjoining better and no more expensive hotels. Be warned and avoid is my suggestion. Specifically, the rooms are tired and my wife and I were unwilling to walk on the floors without shoes on. They’ve used some form of marble-type floor that has stained badly and does not clean effectively, and this issue extends through the rooms. The general decor is cheap rather than functional and whilst the hotel itself looks good externally and was clearly designed with a good eye, it was built with limited thought for ongoing wear and renovation. It feels like someone’s personal hobby or project but sadly someone with limited experience of running a hotel. We took an upgraded room but realise now that all rooms are the same – the upgrade, whilst not expensive, merely means we get a bath tub rather than a shower. Small things matter – all televisions have a flat screen so their Expedia brief is technically correct but omitted is that the rest of the TV, hanging from the wall as in a hospital, dates from twenty years ago and is a foot thick. The hotel is really just a decorative but impractical swimming pool with some changing facilities attached at the side.

8/10 Good

Ms, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Break
The pool and the direct beach location are the main attractions here. All the rooms face onto the 75m pool which is almost like a courtyard and have balconies. At the end of the pool you walk directly onto the beach. I have to say that this hotel is actually in the area called Tengong Benoa which is further up from nusa dua. Although there is nice promenade along the beach to nsa dua. All in all the rooms are nice and cleaned everyday. Comfortable beds with tea and coffee making facilities provided. The only downside is the tv in the room is a bit small and old fashioned. Breakfast is in the restaurant facing the pool and if a buffet style with a mixture of Asian and continental style choices and is worth getting up for. If you're after a beach holiday then this is a good choice as the there is a free shuttle to kuta and nusa dua.

10/10 Excellent

john

Liked: Cleanliness, staff & service
The ideal place to escape the
The ideal place to escape the noise & chaos of Kuta. Good value for money. Perfect place to relax.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
fantastic time with the family
took time to visit various spots of the island. finding good foods was difficult. this trip with family was definitely nicer than some of my previous trips.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service
Excellent hotel, great price,
Excellent hotel, great price, lovely pool - would recommend it to honeymooning couples and families alike!

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Well positioned resort for Nusa
Well positioned resort for Nusa Dua area, plenty of resturants across the street. Rooms good, air con a bit noisy though. Good value for money.

8/10 Good

Anonymous

Liked: Cleanliness
The location is good because its
The location is good because its a beach front resort but the sand is not nice as other areas its a mixture of white, brown and black sand, its also very shallow. Hotel room is rather sparse and minimal.