Dear Carole Elias,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be very friendly and that you enjoyed the great service provided during your stay.We apologize if the pictures did not accurately reflect the pool and its size. We understand the importance of providing accurate representations of our facilities, and we will review our marketing materials to ensure they reflect the reality of our property.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Niksoma Management

Dear Kathryn,Thank you for your loyalty and for taking the time to share your feedback with us. We're thrilled to hear that you love our location and staff.We are deeply sorry to hear about your partner's accident and sincerely apologize for any inconvenience caused by the poor lighting near the upper pool area. The safety and well-being of our guests are of utmost importance to us, and we take incidents like this very seriously.Rest assured, we will immediately address the issue with our team and take steps to improve the lighting in the specified area to prevent such incidents from happening in the future.We appreciate your feedback and your continued support. Please do not hesitate to reach out if there's anything else we can do to assist you.Warm regards,Niksoma Management

Dear Leony,Thank you for your positive feedback. We're thrilled to hear that you enjoyed your stay at our property and that our location close to the beach, shopping, and restaurants met your needs perfectly.We appreciate you choosing to stay with us, and we hope to welcome you back for another excellent experience in the future.Warm regards,Niksoma Management

Dear Dawna,Thank you for your loyalty and for making Niksoma your go-to holiday hotel for the past 8 years! We're thrilled to hear that you love staying with us.It's always a pleasure to welcome back returning guests like yourself, and we truly appreciate your continued support over the years. We strive to make each stay as enjoyable and memorable as possible, and we're delighted to know that we've been able to provide you with excellent experiences time and time again.If there's anything specific you love about your stays with us or any areas where you feel we could further enhance your experience, please feel free to share. Your feedback is invaluable to us as we continuously strive to exceed your expectations.We can't wait to welcome you back for many more wonderful stays in the future!Warm regards,Niksoma Management

Dear Heather Claudeene,Thank you for your kind words about our property. We are thrilled to hear that you found it to be very nice and enjoyed the quiet atmosphere.Providing excellent service to our guests is our priority, and we are glad to know that our staff were able to accommodate all your needs during your stay.We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.Best regards,Niksoma Management

Dear Basudha,Thank you for your feedback. We're pleased to hear that you found our hotel to be conveniently located near nearby facilities.Ensuring our guests have easy access to nearby amenities is important to us, and we're glad that our location met your needs.We hope you had a pleasant stay with us, and we look forward to welcoming you back in the future. If there are any specific preferences you have for your next visit or if there's anything else we can assist you with, please feel free to let us know.Thank you for choosing our hotel.Best regards,Niksoma Management

Dear Dawna Eleanor,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Niksoma Management

Dear Branko,Thank you for sharing your recent experience with us, and we sincerely apologize for the disappointment you encountered during your stay. Your feedback is invaluable as it helps us to address areas of improvement.We regret any inconvenience caused by the initial room allocation and the issues with plumbing/draining in the rooms. We understand the frustration of not having your request fulfilled promptly, and we apologize for the inconsistency in communication regarding room availability.Regarding your membership status, we apologize for any oversight in not offering an upgrade since the higher room category has been fully booked. We strive to provide all our guests with exceptional service, regardless of their membership status, and we regret if this was not reflected in your recent stay.We appreciate your feedback about the faulty tap and the spotlight issue, and we will ensure that these maintenance issues are addressed promptly to prevent any recurrence.Please rest assured that your comments will be shared with the relevant teams for further review and improvement. We hope to have the opportunity to welcome you back and restore your confidence in our hotel.If you have any further concerns, please feel free to contact us directly.Best regards,Niksoma Management

Dear Eve,Thank you very much for your glowing review! We're delighted to hear that you had a pampering experience at our resort and that you highly recommend us for our friendly staff and attentive service.We're thrilled that you found our hotel gorgeous and enjoyed the triple pools, especially the infinity pool and the floaties for pictures. It's great to know that you appreciated the affordable package, which included breakfast and beers, making your stay even more enjoyable.We're delighted that you enjoyed our superb breakfast offerings, including the strawberry juice, fresh tropical fruit, bakery goods, and stir-fried meigoran noodles.Thank you once again for your kind words and recommendation. We're thrilled that you had a wonderful experience with us, and we look forward to welcoming you back in the future.Best regardsNiksoma Management

Dear Alexander,Thank you for your concise feedback. We're delighted to hear that you enjoyed our great location on the beach.If there are any specific aspects of your stay that stood out or any suggestions you have for us to make your next visit even better, please feel free to let us know.We appreciate your choosing our establishment, and we look forward to the opportunity to welcome you back in the future.Best regards,Niksoma Management

Dear Charles,Thank you for taking the time to share your feedback. We're thrilled to hear that you had an exceptional experience, particularly highlighting the helpfulness of our staff.Providing excellent service is a top priority for us, and we're delighted that our team's efforts made a positive impact on your stay. If there's anything specific you appreciated about the staff or any suggestions you have for us to make your next stay even better, please feel free to let us know.We appreciate your choosing our establishment, and we look forward to the opportunity to welcome you back in the future.Best regards,Niksoma Management

Dear Kusum L,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that you were pleased with the excellent service and friendly staff.We're especially glad to know that the extension of your check-out time was helpful and added to the overall satisfaction of your visit. Our team strives to provide personalized and accommodating service to make our guests' experiences memorable.We truly appreciate your kind words and thank you for choosing our hotel. If there's anything else we can assist you with or if you have any preferences for your next visit, please feel free to let us know. We look forward to welcoming you back in the future.Best regards,Niksoma Management

Dear Teriesa B,Thank you for taking the time to share your thoughts with us. We're delighted to hear that you found our resort quiet and well-presented. It's great to know that our proximity to restaurants and shopping added to the convenience of your stay. We're also pleased that you enjoyed the cleanliness of the beach across the road.Our team is grateful for your kind words regarding the friendliness of our staff. Providing a warm and welcoming environment is a priority for us, and we're glad to hear that it made a positive impact on your experience.We appreciate your feedback and thank you for choosing our resort. If there's anything specific you enjoyed or if there are areas where we can improve, please feel free to share your thoughts. We look forward to the opportunity of hosting you again in the future.Best regards,Niksoma Management

Dear Leanne,Thank you for your wonderful feedback. We're thrilled to hear that your stay at our hotel was the best experience you've had among the many places you've visited.Your satisfaction is our top priority, and we're delighted that we could provide you with such a memorable experience. If there's anything specific that stood out to you during your stay or if there are any preferences you have for your next visit, please feel free to let us know.We appreciate your kind words and look forward to the pleasure of welcoming you back for another fantastic stay.Best regards,Niksoma Management

Dear Michelle,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Niksoma Management

Dear Reto,Thank you for sharing your positive feedback. We're delighted to hear that you had a comfortable family stay and that you found our staff very friendly. It's great to know that the location, comfort, and breakfast met your expectations.If you decide to return to Bali, we would be honored to welcome you back. If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know. We're here to ensure your future stays are just as enjoyable.Thank you for choosing us, and we look forward to the opportunity to host you again.Warm regards,Niksoma Management

Dear Mark,Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience during your stay with us.It's heartening to know that our staff's welcoming, friendly, and attentive service, along with the personalized touch of remembering your name, made a positive impression. We're glad you enjoyed the great breakfast choices and the perfect location for viewing the sunset.A special shoutout to Yani in the Spa—thank you for highlighting her exceptional service. We will make sure to pass along your compliments to her. It's great to hear that the massage was just perfect.We truly appreciate your kind words and are thrilled to hear that you would definitely return in the future. If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back.Warm regards,Niksoma Management

Dear Binthu,Thank you for sharing your positive feedback about your experience with us. We're delighted to hear that you found our staff friendly, facilities excellent, and enjoyed a great sunset view from our restaurant. It's fantastic that you also appreciated the good entertainment.Your satisfaction is our priority, and we're grateful for your kind words. If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know.Thank you for choosing our establishment, and we look forward to welcoming you back for another enjoyable experience.Warm regards,Niksoma Management

Dear Claire,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Niksoma Management

Dear Kristy,Thank you so much for taking the time to share your fantastic experience at Bali Niksoma Boutique Resort! We are thrilled to hear that you had a memorable stay with us.It's wonderful to know that you appreciated the resort's smaller boutique atmosphere, its beachfront location, and its proximity to restaurants, shops, and spas. We're delighted that you found our staff amazing and very attentive. Your compliments on the delicious food and the overall cleanliness of the resort are greatly appreciated.The fact that you enjoyed the pool and found the deck chairs very comfortable is fantastic feedback. We're pleased that you had a great time at the Johnny Cash and Drag Queen shows – it sounds like a lot of fun.Thank you for recommending an ocean-view room on the 2nd floor. We're glad you enjoyed spending time on your balcony, and we appreciate your high recommendation of the resort.If there's anything specific you would like to share or if you have any suggestions, please feel free to let us know. Your feedback is important to us, and we hope to have the pleasure of welcoming you back to Bali Niksoma Boutique Resort in the future.Warm regards,Niksoma Management

Dear Ordanco,Thank you for your staying with us. We so delighted to receive your positive feed back that posted through Expedia. We hope to see you again with not too distance future. kindly do contact us for further assistance and information. Thank you very much.

Dear Ms. Jennifer Anne,Thank you so much for sharing your wonderful experience at Bali Niksoma Boutique Resort! We are thrilled to hear that you had an enjoyable and memorable stay with us.It's fantastic to know that you appreciated the beautifully maintained grounds, the friendly and helpful staff, and the delicious breakfasts with a variety of options. We're delighted that you enjoyed the fresh fruit, fresh juices, and the great coffee, including the barista-made coffees.We are grateful for your kind words and are thrilled to hear that you would definitely come back. It would be our pleasure to welcome you again and provide you with another exceptional stay.Thank you very much and kindly do contact us at any time should you need further assistance or information to make your future stay more enjoyable and memorable.Ika Mustikasari.

Dear Bill,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Niksoma Management

Dear Markus,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay, and we appreciate your valuable feedback.It's fantastic to know that you found our rooms large and clean, and our staff very friendly and helpful. We're delighted that you enjoyed the beautiful pool area and the convenient proximity to the beach, restaurants, bars, and shops.We apologize for any inconvenience regarding the WiFi, and we'll certainly look into improving the coverage for a more seamless experience.Your feedback is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything specific you loved about your experience or any suggestions you have, please feel free to share.Warm regards,Niksoma Management

Dear Ms Leanne,Thank you so much for your kind words. We are thrilled to hear that you had a fantastic experience during your stay with us.We truly appreciate your positive feedback, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything specific that made your experience memorable or if there's anything we can do to enhance your next visit, please feel free to let us know.Once again, thank you for choosing Bali Niksoma. We're delighted to have had the opportunity to make your stay fantastic.Warm regards,Niksoma Management

Dear Anne Barton,We are absolutely thrilled to receive your glowing review. Thank you for taking the time to share your experience at Fabulous Bali Niksoma.It warms our hearts to know that you found our place perfect and our staff accommodating. We take pride in ensuring a delightful experience from the front reception to our pool staff. We're especially touched by your kind words about Mini, and we'll be sure to pass along your compliments.We're delighted that you enjoyed our fabulous pools, reasonably priced food and drinks, and the pristine Legian Beach just across the street. It's wonderful to hear that you had a comfortable stay in our fabulous room, and the fact that you found the bed very comfortable is great to know.Terima kasih for choosing Niksoma for your stay, and we can't wait to welcome you back. Warm regards,Niksoma Management

Dear Michael,Thank you for taking the time to share your feedback. We are thrilled to hear that you had a fantastic experience during your stay with us.It's heartening to know that you found our staff to be amazing, enjoyed the delicious food, and found the cocktail and drink prices to be extremely reasonable. We take pride in providing a great atmosphere around our pool area, and we're delighted that you had a positive experience there. It's also wonderful to hear that you were able to enjoy a relaxed time by the pool without it being too busy.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.If there's anything specific you would like to share or if you have any suggestions for improvement, please feel free to let us know.Warm regards,

Dear Leanne,Thank you for taking the time to share your glowing feedback about your stay at The Niksoma. We are delighted to hear that your experience was nothing short of 5-star in every aspect.It's wonderful to know that you enjoyed the awesome food, found the resort always immaculate, and considered the staff to be the best you've experienced anywhere in the world. Your kind words are truly appreciated and will surely be shared with the entire team.We strive to provide exceptional service and memorable experiences, and we're thrilled to have succeeded during your stay. Thank you for choosing The Niksoma, and we look forward to welcoming you back for another fantastic experience in the future.Warm regards,Niksoma Management

Dear Bianca,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards,Niksoma Management

Dear Mark Brian,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Niksoma Management

Dear Debbie,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very sooon. Warm regards,Niksoma Management

Dear Jon,Thank you for sharing your feedback about your stay. We're delighted to hear that you had a positive experience, and we appreciate your kind words.It's great to know that you found our staff to be very friendly and efficient in resolving any issues you encountered, such as the air conditioner. Quick and effective problem resolution is something we aim for, and it's wonderful to know that we met your expectations.The proximity to the beach and bars is indeed a valuable aspect of our location, and we're pleased that it was convenient for you.Thank you for choosing our establishment, Jon. We look forward to having the pleasure of welcoming you back in the future and providing you with another great experience.Warm regards,Niksoma Management

Dear Steven,Thank you for sharing your feedback about your stay. We're pleased to hear that you appreciated the great location of our establishment.Your comment about the pool temperature being a bit warm during this dry season is duly noted. We'll certainly consider this feedback as we aim to enhance our guests' experiences. Additionally, we understand that steps can be challenging for some guests, and we appreciate your input in this regard.Your feedback is valuable to us, and it helps us improve our services. We hope that despite these minor inconveniences, you had an overall enjoyable stay. Thank you for choosing our establishment. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Warm regards,Niksoma Management

Dear Paul,Thank you for your return visit to our establishment, and for sharing your positive experience. We're thrilled to hear that you had a great stay once again, and it's truly rewarding to know that you've been pleased with our services.The fact that you plan to stay with us again is a wonderful testament to your satisfaction. We greatly appreciate your kind words about our fantastic staff. Providing exceptional service is our priority, and we're pleased to have met your expectations.Thank you for choosing our establishment. We look forward to your next visit and the opportunity to make it another fantastic experience.Warm regards,Niksoma Management

Dear Lynette,We are thrilled to hear about your positive experience at our resort! It's always a pleasure to receive such heartwarming feedback from our guests.We're delighted to know that you enjoyed our delicious breakfast offerings, found our staff accommodating, and had a great night's sleep on our comfortable pillows. We take pride in providing a clean and well-maintained environment, and we're pleased to hear that the cleanliness of your room met your expectations.Your kind words inspire us to continue delivering exceptional hospitality, and we look forward to welcoming you back to our resort in the future. If you have any specific recommendations or further feedback, please feel free to share, as it helps us make our guests' experiences even more memorable.Thank you for choosing our resort for your stay, and we hope to have the pleasure of hosting you again soon.Warm regards,Niksoma Management

Dear Ms. Julie,Thank you for sharing your feedback. It is so delighted to hear that you had such positive experiences at Niksoma, and that your partner also enjoyed their first stay with us. It sounds like the room, food, and staff all contributed to a memorable visit. I am sure Mini from the restaurant and Jani from the Spa will appreciate the special mention. we hope to welcoming back you again with not too distance future.Thank you very much and have a lovely day.

Dear Sharon,Thank you for sharing your feedback about your stay with us. We're thrilled to hear that you found our hotel beautiful and enjoyed the gorgeous pool area overlooking Legian beach.It's wonderful that you loved your short stay with us, and we hope to have the opportunity to welcome you back one day soon for another enjoyable experience. If you have any specific plans or preferences for your next visit, please feel free to share them with us.Warm regards,Niksoma Management

Dear Laura,Thank you for sharing your feedback about your amazing stay with us. We're delighted to hear that you had a wonderful experience and found our staff incredible.Your kind words and your willingness to stay with us again in the future are truly appreciated. We look forward to welcoming you back and providing you with another exceptional stay. If you have any specific plans or preferences for your next visit, please feel free to share them with us.Warm regards,Niksoma Management

Dear Phil,Thank you for your glowing recommendation. We're thrilled to hear that you had an excellent experience during your stay at our hotel.It's wonderful to know that you found our hotel immaculate, of top quality, and that our staff exceeded your expectations. Your kind words about the beach being directly across the road and the overall experience are greatly appreciated.We look forward to welcoming you back in the future and providing you with another outstanding stay. If you have any specific plans or preferences for your next visit, please feel free to share them with us.Warm regards,Niksoma Management

Dear Cassandra,We're thrilled to hear that you had a positive experience, and we look forward to welcoming you back in the future. If you have any plans or preferences for your next visit, please don't hesitate to let us know. Your return is something we eagerly await, and we'll be here to make your stay just as enjoyable as the last.Warm regards,Niksoma Management

Dear Louise,Thank you very much for your continued loyalty and for taking the time to share your wonderful experience at Niksoma Hotel. We are delighted to hear that you have enjoyed your stays with us.Your kind words about our location, with its close proximity to the beach, restaurants, and markets, are greatly appreciated. We take pride in offering a convenient and vibrant setting for our guests to explore and enjoy.We're especially pleased to hear that you have found our culinary offerings to your satisfaction, particularly our breakfast spread. Our culinary team works diligently to provide a wide variety of fresh and delicious options for our guests to start their day on a positive note.It's heartwarming to read your compliments about our dedicated staff. We aim to go above and beyond in ensuring our guests feel well taken care of, and your feedback affirms that our efforts are making a positive impact.We truly value your continued patronage and look forward to welcoming you back to Niksoma Hotel on your future visits. If there are any specific preferences or requests you have for your next stay, please do not hesitate to let us know. Your comfort and satisfaction are of the utmost importance to us.Thank you once again for choosing Niksoma Hotel. We can't wait to have you with us again soon!Warm regards,Bali Niksoma Management

Dear Clair,Thank you for your glowing review. We're thrilled to hear that you had an amazing experience at Niksoma.It's wonderful that you found our staff fantastic and enjoyed the excellent food offerings. Our location is designed to provide the perfect balance between being away from the main hustle while still conveniently close to the attractions, and we're glad you appreciated it.Your high praise is greatly appreciated, and we're honored to have contributed to your positive experience. Thank you for choosing to stay with us and for sharing your kind words.We can't wait to have the pleasure of welcoming you back for another outstanding stay at Niksoma. If there's anything else you'd like to share or if you have any special requests for your next visit, please feel free to let us know.Looking forward to seeing you again soon.Best regards,Bali Niksoma Management

Dear Peter,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed your stay and had a positive experience overall.It's wonderful to know that you found the nightly entertainment shows to be a bonus and that our staff's efficiency and helpfulness made your stay enjoyable. We're glad that the surprise birthday cake added a special touch to your celebration.We're excited to hear that you're considering staying with us again in the future. We'll be more than happy to welcome you back for another enjoyable and memorable stay.If there's anything else you'd like to share or if you have any special requests for your next visit, please feel free to let us know.Looking forward to seeing you again at Niksoma.Best regards,Bali Niksoma Management

Dear Ian Lochore,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced due to the ongoing road works in the area.We understand that such external factors can impact the overall experience of our guests, and we appreciate your understanding. While these road works are beyond our control, we always strive to provide the best possible experience within our resort's premises.We hope that despite this inconvenience, you were able to enjoy the other aspects of your stay with us. Your feedback is valuable to us, and we'll continue to work towards ensuring that our guests have a comfortable and enjoyable stay despite any external factors.If there's anything else you'd like to share or if you have any special requests for your next visit, please feel free to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Best regards,Bali Niksoma Management

Dear Marianne Van De,Thank you so much for your lovely feedback. We're thrilled to hear that you had a fantastic experience at our hotel.At Niksoma, we take great pride in providing a beautiful and clean environment for our guests. We understand the importance of cleanliness for a comfortable and enjoyable stay, and we're delighted that you found our hotel to be up to your standards.Our staff is dedicated to delivering excellent service and creating a warm and welcoming atmosphere for all our guests. It's wonderful to know that their efforts made your stay even more enjoyable.The location of our hotel, right on the beach, is truly special. We're glad you loved it as much as we do. The beachfront setting allows for stunning views and easy access to the sandy shores and beautiful ocean.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future.If there's anything we can do to make your next stay even more memorable or if you have any special requests, please don't hesitate to let us know.Once again, thank you for your kind words, and we look forward to seeing you again at [Hotel Name]!Best regards,Bali Niksoma Management

Dear Lyndal K,Thank you so much for your glowing review. We are delighted to hear that you had an amazing experience at our villa.We take great pride in offering spacious and well-equipped accommodations to ensure that our guests have everything they need for a comfortable and enjoyable stay. It's wonderful to know that you found the villa to be spacious and equipped with all the necessities.Efficiency and respect for our guests' privacy are crucial to us, and we are glad to hear that the grounds staff and cleaners met your expectations in these aspects.We couldn't agree more about the fantastic location of our villa. We are fortunate to be situated in a vibrant area with easy access to delicious eateries and convenient amenities like the nearby supermarket.Thank you for highly recommending our villa. Your kind words mean the world to us, and we can't wait to welcome you back for another exceptional stay.If there's anything we can assist you with in the future or if you have any special requests, please feel free to reach out to us.Once again, thank you for choosing our villa and for sharing your wonderful experience with us.Warmest regards,Bali Niksoma Management

Dear Sarah,Thank you for your kind words. We're thrilled to hear that you enjoyed your stay with us and that our staff made such a positive impression. We strive to provide exceptional service to all of our guests, and we're glad to know that we succeeded in your case. We hope to have the opportunity to welcome you back soon to Bali Niksoma in the future.Best regards,Management and Team of Bali Niksoma

Dear Ms. Marlyn,Thank you for choosing to stay at Niksoma and for taking the time to share your wonderful feedback. We are thrilled to hear that your experience with us was a joy and that our team made your stay truly memorable.Our staff takes pride in providing exceptional service, and your kind words about their friendliness, professionalism, and willingness to go above and beyond mean a lot to us. We believe that creating a warm and welcoming atmosphere is essential for our guests to have a comfortable and enjoyable stay.We are also pleased to know that you found our location convenient for visiting your favorite restaurants, money changers, and other attractions. It's always our goal to offer our guests a great location that enhances their overall experience.We look forward to welcoming you back to Niksoma in the near future. Please don't hesitate to reach out if there's anything we can assist you with prior to your next visit.Warm regards,Bali Niksoma Management

Dear Mr. Patrick Kendrew,We sincerely apologize for the negative experience you had during your stay at our hotel. We take your feedback seriously, and we want to address each concern you have raised:1.Noise disturbances: We understand that a noisy environment can be extremely frustrating and disruptive to your comfort. We will investigate the sources of the noise and take immediate measures to rectify the issue. Our aim is to ensure a peaceful and relaxing atmosphere for all our guests.2.Staff entering your room without proper warning: We deeply apologize for any inconvenience caused by our staff entering your room without sufficient notice. This is not in line with our standard procedures, and we will reinforce our protocols to ensure that guests' privacy is respected. Our team will be reminded of the importance of providing appropriate advance notice before entering guest rooms.3.Maintenance delays: We regret that it took longer than expected to address the maintenance issues you reported. Our maintenance team is committed to resolving any problems promptly, and we apologize for any inconvenience caused by the delay. We will review our processes to ensure that maintenance requests are handled more efficiently in the future.4.Breakfast variety and pricing: We apologize for the limited variety of our breakfast offerings and any dissatisfaction caused by the pricing. We appreciate your feedback, and we will work on enhancing the selection of our breakfast items to cater to diverse preferences. Additionally, we will review our pricing to ensure it aligns with the value we provide to our guests.5.Gym facilities: We are sorry to hear that you found our gym facilities unsatisfactory. We understand the importance of having well-equipped and comfortable fitness amenities for our guests. We will assess and improve our gym facilities to ensure they meet the expectations and needs of our guests.We genuinely value your feedback, and we appreciate you bringing these matters to our attention. It is through feedback like yours that we can identify areas for improvement and provide better experiences for our guests. If you have any further concerns or if there is anything else we can do to assist you please feel free to contact us.Warm regards,Bali Niksoma Management