Staff always wanting payment before we had finished meals.
Toilet blocked regularly, toiletries not replaced.
Bed and room comfortable, TV had only instructions in Bahasa.
SPA advertised has not been available for a long time, so it is wrong to advertise a SPA massage service, as this was one of the reasons we selected the hotel.
The other was the GYM, very good service but, not run directly by the hotel and only one guest from each room can use the gym, and then only once per 24 hours. This is not expectable. The basic stuff was fine and breakfast was quality, but we can do better for the price in Sanur. Ideal for Indonesian conventions not not for other types of guests.