I've stayed in this hotel about 4 times over the past 20 years, and held one seminar with 60 people there. It is excellent in every way in terms of facilities, staff, and food. Its only drawback is that it is a bit removed from the "downtown action", even though if you get a room facing the Rhine, the view is great. The only other drawback I noticed this time is that you don't feel like you're in Germany because the guests seem to be 80% from the Middle East, which reduces the "German Experience".
The staff helped us (traveling with my wife) by providing a free map with a suggested walking tour around Frankfurt -which we did-. I would stay there again and again. The staff is very helpful. Hotel is very very clean. Excelent for that price. And one more thing, if you need by any reason to stay near the train station then this is the perfect place since it is located only 5 minutes walking from the train station.
we stayed there for two nights. Hotel room was very clean and comfortable. Very pleasant stay in the hotel. As everybody mentioned close to Main train station and all shops restaurant. Would prefer to stay again and highly recommended.
"Great location, great staff and very comfortable"
For the last 2 years I have stayed here for trade fairs I am attending. Can't recommend it more highly great location, great staff and lovely city. Very easy to get around from this location - 5 mins walk to all major destinations and transport.