Reception
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Reviews of Travelite Express Hotel

2.5 out of 5
Travelite Express Hotel
Shuntug St. Corner F. Bautista Drive, Baguio

Reviews

8.2

Very good

Rating 10 - Excellent. 102 out of 270 reviews" "
Rating 8 - Good. 100 out of 270 reviews" "
Rating 6 - Okay. 41 out of 270 reviews" "
Rating 4 - Poor. 21 out of 270 reviews" "
Rating 2 - Terrible. 6 out of 270 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff did not communicate with each other. I just checked in on my room when an old lady opened my door and went inside. It turns out, the old lady was a guest that checked out 2 hours ago but claimed she forgot something in the room. It seemed like they gave her a key card to access the room. They let someone have access to my room after I was checked in. Thankfully I was inside the room- who knows what that old lady would have done. My privacy and safety was at risk. I spoke to the team leader and apologized and spoke to his staff.
Stayed 1 night in Apr 2024

4/10 Poor

Erwin Ian

Stayed 2 nights in Mar 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Mar 2024

2/10 Terrible

Sheryl

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Edgardo Javier, Las Piñas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything and you can walk pretty much anywhere. If you need to venture further out you have a transportation right in front of the hotel. Great experience overall. I will book again if I’m in the area.
Stayed 3 nights in Jan 2024

8/10 Good

Trezzalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

STEPHEN PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Leonora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,good location and good service.
Stayed 1 night in Nov 2023

10/10 Excellent

Alcantara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Oct 2023

4/10 Poor

Marilyn

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Linens were badly stained at check in. New sheets were given but was also stained. Mold in shower. Towels were stained and discolored. The location is convenient to our purpose.
Stayed 2 nights in Sep 2023

8/10 Good

Alexander

Travelled with family
Staff nice. Towels discolored. Good location. Room good.
Stayed 2 nights in Jun 2023

2/10 Terrible

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was absolutely no space in this room. We were tripping over the luggage.
Stayed 7 nights in May 2023

10/10 Excellent

Ave

Stayed 3 nights in May 2023

10/10 Excellent

KRISTEL

Stayed 1 night in May 2023

10/10 Excellent

Ma. Bernadeth

Stayed 3 nights in Mar 2023

8/10 Good

clarisse ann, arbutus

Travelled with partner
Liked: Cleanliness, staff & service
Good location. Okay for the price. The room we had could use some upkeep. But over all out stay was comfortable and the area is very accessible.
Stayed 1 night in Mar 2023

4/10 Poor

Maria

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The WORST hotel I’ve been in 60 yrs of business and pleasure travel. I AM APPALLED at the owners’ lack of concern by NOT providing the most basic needs in the room. There were NO LAMPS, NO DRESSING TABLE, NO SIDE TABLE, NO DRAWERS OR CLOSETS FOR ONE’S CLOTHES, NO LUGGAGE RACKS, A SHOWER ROOM WITH ONLY HALF A DOOR so water overflows, causing a safety hazard), a LEAKING AC UNIT with ratty gray towels below the AC, NO GLASSES in the bathroom, bad-looking OLD GRAY, FRAYED BATHROOM TOWELS that any sane guest would not use, NO TISSUE PAPER, PEELING WALLPAPER, NO Coffee Maker because the Front Desk person claimed that “we should have known” that “TRAVELITE” means it IS a budget, bare bones hotel. I did NOT! (We had to go to the mall to buy towels and other amenities to make our room habitable.) The one saving grace is the pleasant HOUSEKEEPING STAFF on our floor. There were 2 paid housekeepers and 7 on-the job trainees - unpaid and with no food allowance either! They truly helped to make our stay TOLERABLE! They were young people - unjaded, sympathetic. They promptly provided more bedsheets and pillowcases to cover the old bedspread. WORST ARE THE HOTEL KEYS WITH THE NAME OF THE HOTEL, THE ADDRESS AND THE ROOM NUMBER! How STUPID IS THAT? The GM came and offered to move us to another location. He was gracious but we declined- the other hotel was far/cabs would be hard to find) and he even came back with a cheesecake offering. DO NOT STAY IN THIS HOTEL. EVER! EVER!
Stayed 5 nights in Mar 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home for 3 days
The hotel is well organized, safe and secured. The room is very clean and sanitized. The staff are very pleasant and very helpful. Excellent place for relaxation. The location is in the heart of the city...
Stayed 2 nights in Jan 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Wifi does not "reach" my room; i can only access at the lobby... lady at the counter didn't even bother to check when i requested for an hour of extended stay. Airconditioning is "fix" at a certain temp. No phone inside the room; you need to go out of the room to use the floor hallway phone to call front desk.
Stayed 1 night in Dec 2022

10/10 Excellent

anne margarette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating Staff and easy check-in process.
Stayed 1 night in Oct 2022

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2019

4/10 Poor

Joy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
inconvenient facility
Stayed 3 nights in May 2022

8/10 Good

Evangeline

Stayed 1 night in Feb 2022

10/10 Excellent

Precious Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelite Express Hotel is located at the heart of Baguio City. It is across the famous Café by the Ruins and there is a minimalist coffee shop located in the building. Good Taste restaurant and Central Park is also accessible by walking.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

4/10 Poor

EDUARDO DE GUIA

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not too friendly front desk.
Booked 2 rooms for 3 persons but I had a fourth person to accompany my 90 year old mother. Staff would not allow 4th person even if I paid. No other solution offered. We ended up paying for an extra room.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Needs customer service development.
The lady in the reception was not accomodating. Didn't do an extra to address our concern though there were available rooms. Towels were old. The location was good though.
Stayed 2 nights in Mar 2020

8/10 Good

Nikka

Liked: Cleanliness, staff & service
Good but we suggest to have a closet for your guest things
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, centrally located and courteous staff
Stayed 2 nights in Feb 2020

10/10 Excellent

LEA MAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location and accessibility
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Everything wrong choice on my part I was disappointed. With this place there is parking but I have to pay extra money for overnight parking No free ameniues like toothpaste and brush
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so accessable. And the price is quite reasonable, the room is comfortable, simple and nice, eventhough you could hear the noises from the hallway.
Stayed 1 night in Jan 2020

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice inexpensive hotel
Good location, across the street from Burnam Park. Restaurant, pizza, and coffee shop downstairs. ATM just outside lobby entrance.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
centrally located within the city center, good restaurants on the groundfloor
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was okay. Room is small but nice. I hope they can add bidet in the bathroom and a cabinet for your clothes.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a very good hotel.
Travelite Hotel is nice when you want to be at the center of all the tourist spots. But if we're talking about comfort, it's not the best. Once you come in, the only things provided there is soap, shampoo, and towels aside from the bed and bathroom. There is no closet to put your belongings and valuables in. No safe to put your important things in. The sheets of our bed weren't fresh as well. They were dirty and they smelled. The bathroom does not have a bidet. No hair dryer, not even an electric kettle to heat water. No fridge and the water dispenser is outside your hotel room--for everyone's sharing in your floor. The hotel is okay to stay in if you just need a place to sleep, but the money you pay isn't worth it if you're just looking for "a place to sleep in."
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos, Travelite!
I appreciate that the room we stayed was clean and comfortable for me and my daughter. We came from a long trip and we appreciate having a good rest in Travelite. The staff were courteous and very nice. Kudos!
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
POSITIVE: Great location NEGATIVE: Dirty linens and towels, other guest banging the door in the other room, extra dirty pillows with fee 100php each, parking with fee, if you mess the bedsheet you will pay also, you cannot change room. Wifi not good, no exhaust, no bidet in the bathroom. Receptionists were not friendly. They will also suggest you to roam around instead of waiting in the lobby for your check in.. they don't care if you are tired from travel.
Stayed 2 nights in Jan 2020

6/10 Okay

Geo, Manila

Travelled with partner
Property is in the city.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the overall experience was great.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Aiza

Business traveller
Liked: Property conditions & facilities, room comfort
Location is accessible. Wifi no connection.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to burnham park
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019