Superior Double Room, Balcony | City view

Reviews of Hotel Römerhof

3 out of 5
Hotel Römerhof
Sophienstr. 25, Baden-Baden, BW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 145 out of 262 reviews" "
Rating 8 - Good. 93 out of 262 reviews" "
Rating 6 - Okay. 19 out of 262 reviews" "
Rating 4 - Poor. 4 out of 262 reviews" "
Rating 2 - Terrible. 1 out of 262 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Natalia Usacheva on 12 May 2024
Dear Judi, thank you very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

10/10 Excellent

James, Tampa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent and staff was extremely knowledgeable and friendly.
Stayed 2 nights in May 2024
Response from Natalia Usacheva on 11 May 2024
Dear James, thank you very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

10/10 Excellent

Alexander, WEST LAFAYETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet hotel close to almost everything.
Stayed 2 nights in Apr 2024
Response from Natalia Usacheva on 5 May 2024
Thank you very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

10/10 Excellent

Yinghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make our stay as good as possible. Can’t wait to go back again.
Stayed 2 nights in Mar 2024
Response from Tatiana Gurewitsch on 2 Apr 2024
Thank you very much for your review. We will be very happy to welcome you again.

10/10 Excellent

Ming Li, New York

Excellent location very close to main square, both spas and concert halls.
Stayed 2 nights in Mar 2024
Response from Tatiana Gurewitsch on 2 Apr 2024
Thank you very much for your review. We will be very happy to welcome you again.

8/10 Good

Lawrence, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this hotel a lot. First, the people there were super nice and helpful. Second, the building was pretty and the rooms were lore than fine. The convenience as great. It is right where you want to be. Near the spas. I'd return anytime.
Stayed 2 nights in Mar 2024
Response from Tatiana Gurewitsch on 23 Mar 2024
Dear Lawrence, thank you very much for your visit and a great and warm review. We will look forward to welcoming you again!

10/10 Excellent

Alicia, Pensacola

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff. Hotel is 3 minute walk to the thermal baths. Limited parking provided by the hotel (first come first serve basis) but the town other parking locations. Rooms were very spacious. Excellent breakfast! Highly recommended.
Stayed 1 night in Feb 2024
Response from Natalia Usacheva on 12 Mar 2024
Thank you very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!P.S. You need to reserve paking in advance, those who reserved it first, get it, but not those who arrive first :)

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
Stayed 4 nights. Reception was extremely helpful. Especially as I arrived well before checkin time but fortunately were able to accommodate me. My room was spacious with both a safe and a mini fridge as well as a kettle. I would say if you're a tall individual the bed might be a little tight. I'm a light sleeper but generally hard very little disturbance. Garbage collection one early morning was a bit loud (outside hotel). Breakfast was lovely with a little variety added to the hot breakfast daily. Certainly worth having. Go a little earlier as some things eventually run out with a later sitting. The only reason I don't rate it 5/5 is there were some works on the 2nd floor on one morning after 10 am. Loud enough for me to want to leave. I had left earlier previous mornings so hadn't known this to be an issue. WiFi is good on the phone, laptop struggled. They also give a guest card that gives you discounts on many attractions, excursions and events including the thermal baths so take your swimming gear. Regrettably I didn't because I didn't know until after arrival.
Stayed 4 nights in Feb 2024
Response from Natalia Usacheva on 12 Mar 2024
Thank you very much for your feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!P.S. Sorry for the works, we had a renovation, but now it's over!

6/10 Okay

John

Liked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Paulette, POOLVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice / accommodating and the hotel is beautiful. Safe, quiet area! Room was nice.
Stayed 1 night in Dec 2023
Response from Tatiana Gurewitsch on 15 Dec 2023
Thank you very much for your visit and the review.

10/10 Excellent

Mario, Bonn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2023
Response from Tatiana Gurewitsch on 15 Dec 2023
Thank you very much for your visit and the review.

10/10 Excellent

Diane

Stayed 2 nights in Oct 2023
Response from Gurewitsch on 21 Oct 2023
Vielen Dank für Ihren Aufenthalt und die Bewertung. Wir werden uns freuen Sie wieder bei uns zu begrüßen.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute for a few days.
Great small boutique hotel. Great rooms. And location is perfect should you be wanting to hit the saunas. Staff was friendly when there. This is not a 24hr service hotel so if you need that don’t stay.
Stayed 3 nights in Sep 2023
Response from Natalia Usacheva on 14 Oct 2023
Thank very much for your feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Pavel on 6 Oct 2023
Thank you for appreciating our work - we are working for you!

10/10 Excellent

LINDA

Stayed 1 night in Sep 2023
Response from Gurewitsch on 21 Oct 2023
Vielen Dank für Ihren Aufenthalt und die Bewertung. Wir werden uns freuen Sie wieder bei uns zu begrüßen.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Room was clean, location was convenient to restaurants & attractions. Parking garage was good.
Stayed 3 nights in Sep 2023
Response from Natalia Usacheva on 26 Sept 2023
Thank very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
great location very central
Stayed 2 nights in Aug 2023
Response from Gurewitsch on 3 Sept 2023
Vielen Dank für Ihre Reservierung und die Bewertung. Wir werden uns freuen Sie wieder bei uns zu begrüßen.

10/10 Excellent

Rauf

Liked: Amenities
Quiet, discreet hotel displaying characteristics of old world features which I enjoyed.
Stayed 4 nights in Jul 2023
Response from Tatiana Gurewitsch on 8 Aug 2023
Thank you very much for your visit and the rating. We will be happy to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Decent choice
Decent stay in town centre. Nothing bad or great about the hotel, location is excellent however rooms pretty basic. Also not a big fan of twin beds but no other option seemed available and quite common in Germany. Could be slightly better value for money but with breakfast included was alright.
Stayed 1 night in Aug 2023
Response from Tatiana Gurewitsch on 6 Aug 2023
Thank you for your visit and the rating.

10/10 Excellent

Sonja

Stayed 2 nights in Jul 2023
Response from Tatiana Gurewitsch on 1 Aug 2023
Vielen Dank für Ihren Besuch und die Bewertung. Wir werden uns freuen Sie wieder bei uns begrüßen zu dürfen.

8/10 Good

Jan

Stayed 1 night in Jun 2023
Response from Tatiana Gurewitsch on 1 Jul 2023
Thank you very much for your visit and the rating. We will be happy to welcome you again.

10/10 Excellent

Margaryta, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Liked: spacious of room, nice customer services, delicious breakfast. Close to both locations of me metal baths. Do not like: no air conditioner, but we got a fan instead.
Stayed 1 night in Jun 2023
Response from Tatiana Gurewitsch on 23 Jun 2023
Thank you very much for your visit and the rating. We will be very happy to welcome you again.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to many shops
Stayed 1 night in May 2023
Response from Rezeption on 1 Jun 2023
Thank you for your Feedback!

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Gurewitsch on 27 May 2023
Vielen Dank für Ihre Reservierung und die Bewertung.

10/10 Excellent

Steven

Stayed 1 night in May 2023
Response from Rezeption on 1 Jun 2023
Thank you for your Feedback!

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Excellent price and a very beautiful place to stay. Close to many of the attractions around the Boden Boden area
Stayed 2 nights in May 2023
Response from Natalia Usacheva on 24 May 2023
Thank very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Perfect location very clean and comfortable rooms
Stayed 3 nights in May 2023
Response from Pavel on 13 May 2023
Dear sir, many thanks.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Located right in the heart of the city. One block to the pedestrian mall with shopping and restaurants. Close to museums and casinos. European/boutique style decorating. Good size rooms and nice breakfast. ELEVATOR!!! Parking is in a garage across the alley from the hotel. The only negative was that the front desk clerk had to open the garage for us. If they were busy, we had to wait quite a while until they could go open it for us.
Stayed 1 night in Apr 2023
Response from Pavel on 12 May 2023
Thank you for your review!

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to walk
Stayed 4 nights in May 2023
Response from Gurewitsch on 6 May 2023
Thank you very much for your stay and the rating.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
A very nice hotel with a location in the heart of the town, just one block from the Friedrichsbad spa and near a good variety of dining and shopping options.
Stayed 1 night in Apr 2023
Response from Natalia Usacheva on 24 Apr 2023
Thank very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, breakfast, and staff members are excellent!
Stayed 2 nights in Apr 2023
Response from Natalia Usacheva on 24 Apr 2023
Thank very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful place in a lovely city.
Stayed 3 nights in Mar 2023
Response from Natalia Usacheva on 4 Apr 2023
Thank very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Tatiana Gurewitsch on 17 Mar 2023
Vielen herzlichen Dank für Ihren Besuch und eine tolle Bewertung. Wir werdern uns freuen Sie wieder bei uns begrüßen zu dürfen.Beste Grüße

8/10 Good

Jamilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Gurewitsch on 20 Feb 2023
Vielen Dank für Ihren Aufenthalt und die Bewertung.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Location
This hotel is well located with both Friedrichsbad and Caracalla Therme around the corner. Various restaurants nearby and Netto is only a short walk. Buses to the train station for the airport bus are also a short walk away, We found the beds and pillows very comfortable and we would stay here again when we next visit Baden-Baden
Stayed 3 nights in Feb 2023
Response from Gurewitsch on 17 Feb 2023
Thank you very much for your visit and a great rating. We will be happy to welcome you again.

10/10 Excellent

Guilherme

Stayed 1 night in Jan 2023
Response from Gurewitsch on 23 Jan 2023
Vielen herzlichen Dank für Ihre Resevierung und eine gute Bewertung. Wir werden uns freuen Sie wieder in unserem Hause begrüßen zu dürfen.

10/10 Excellent

Miklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with spacious, comfortable rooms. Parking was a few minutes walk from the hotel but easy to access. The hotel is close to great shopping and in a pretty area.
Response from Tatiana Gurewitsch on 7 Jan 2023
Thank you very much for your visit and for this good review. We will be very happy to welcome you back to our hotel.

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Bed was very comfortable. Hotel is in a great location. Staff are very friendly.
Response from Tatiana Gurewitsch on 25 Dec 2022
Dear Alexandra, thank you very much for your visit and the rating. We will be happy to welcome you again.Best regards,Tatiana Gurewitsch

10/10 Excellent

Dror

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly clean and nice hotel. The room is very comfortable.
Response from Tatiana Gurewitsch on 20 Dec 2022
Thank you very much for your visit and a great rating. We will be happy to welcome you again.

10/10 Excellent

roi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We really enjoyed our stay at the hotel. I will add and mention the staff and especially Pavel, Tatiana and Katia who were very nice, friendly and helpful. We will be happy to return to stay at the hotel again. מלון מומלץ ביותר, מיקום, חדר מרווח, נקי, ובעיקר צוות מקסים בקבלה שעוזר מעבר למקובל כשצריך.
Stayed 6 nights in Nov 2022
Response from Tatiana Gurewitsch on 5 Dec 2022
Dear Roi, Thank you for your review, we are very glad that you enjoyed your stay and we look forward to welcoming you again.With best Christmas regardsTatiana, Pavel and Katia

10/10 Excellent

Michael, APO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful
Stayed 6 nights in Sep 2022
Response from Natalia Usacheva on 31 Oct 2022
Thank very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

10/10 Excellent

Ping

Stayed 1 night in Oct 2022

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Pavel on 18 Oct 2022
thank you for your review!

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to sauna and shopping.
Stayed 1 night in Oct 2022
Response from Pavel on 18 Oct 2022
thank you for your review!

10/10 Excellent

Ronald T

Stayed 2 nights in Sep 2022
Response from Pavel on 29 Sept 2022
Thank you for your review!!!

10/10 Excellent

Rudi

Stayed 2 nights in Sep 2022
Response from Pavel on 29 Sept 2022
Thank you for your review!!!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to the ever so friendly staff and great location, made for a great visit to Baden Baden
Stayed 2 nights in Sep 2022
Response from Natalia Usacheva on 21 Sept 2022
Thank very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Exactly as i had expected. Older hotel but nice. Staff were very friendly. Everything close by. Wouldstay again if I'm ever back this way.
Stayed 3 nights in Jul 2022
Response from pavel on 2 Aug 2022
thank you for your kind review!

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location No air conditioning
Stayed 1 night in Jul 2022
Response from Pavel on 15 Jul 2022
Thank you for the kind review!

10/10 Excellent

charles

Stayed 1 night in Jul 2022
Response from Pavel on 6 Jul 2022
Thank you very much for your kind review.