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Reviews of Fairfield House - Ayr

4 out of 5
Fairfield House - Ayr
12 Fairfield Road, Ayr, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 307 out of 522 reviews" "
Rating 8 - Good. 156 out of 522 reviews" "
Rating 6 - Okay. 36 out of 522 reviews" "
Rating 4 - Poor. 18 out of 522 reviews" "
Rating 2 - Terrible. 5 out of 522 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, kids loved the swimmkng pool
Stayed 1 night in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Property conditions & facilities
Good hotel, lovely breakfast.good menu for dinner. near the beach, great location for walking to restaurants which were good.
Stayed 3 nights in May 2024

4/10 Poor

Sam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Avoid room 34,its external from the main building and beside the leisure/gym area. It is literally in the car park,so much so there is no privacy because your bed sits at the windown on ground leval overlooking the car park.Room itself was in need of major overhaul although the bathroom was modern and clean. Double glazing was shot to pieces with condensation in between window pains. Next door was up at 6-30....so WE were up at 6-30, no soundproofing whatsoever between rooms. Stayed at the Fairfield before without any issues, just avoid room 34 and the one next door
Stayed 1 night in May 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class service from all staff especially Christine at reception. This stay was a gift from my daughter and she made a brilliant choice I've enjoyed every minute of my stay.
Stayed 1 night in May 2024

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Very helpful duty manager got tv working on Netflix. Very friendly. Breakfast staff friendly. Restaurant was nice and clean only to be let down by the breakfast! Hot breakfast on first morning dry and un appealing. Scrambled eggs dry as sawdust. Second day asked for four sausage on one plate and bacon and mushrooms on another. So dried out we had to leave itv. We didn’t bother on our last morning and ate elsewhere
Stayed 3 nights in May 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel with first class staff and a very classy restaurant. Management professionalism was a credit to the company and I would have no hesitation in staying in this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Samantha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are brilliant. Hasan was so helpful.
Stayed 1 night in May 2024

10/10 Excellent

Auriol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the situation of the hotel The staff were all very friendly and the room was very nice and quite. I will being visiting again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderfully quaint and quirky but needs a bit of updating and care. The staff was excellent, helpful and the food was great!
Stayed 3 nights in Apr 2024

10/10 Excellent

John, Poulton Le Fylde

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brilliant advert for Ayr and its area. Very helpful and friendly staff. Ray was most helpful and gave us directions. When in the town the next day looking for the premises he happened to be passing, spotted us and made sure we found the place!
Stayed 3 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room was amazing large and spacious first time here definitely be back
Stayed 1 night in Apr 2024

10/10 Excellent

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool good, but unfortunately spa not been working for a while
Stayed 1 night in Apr 2024

10/10 Excellent

Alison

Stayed 1 night in Apr 2024

2/10 Terrible

Stuart, Sherman Oaks

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool area wasn't to clean. The doors need cleaned they are really dirty. The floors in the womens changing room were like big puddles and dirty.p
Stayed 2 nights in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay just an issue with the shower but that needs so maintenance work apart from that the room was lovely and so was the view
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable for our overnight stay.Good evening meal and plenty of breakfast choices.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kyla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Apr 2024

10/10 Excellent

alan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very friendly & relaxed atmosphere. Room was spacious & had everything we needed. Public areas, especially in corridors require freshening up but did not affect our enjoyable stay.
Stayed 2 nights in Apr 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
peaceful and relaxing
Stayed 2 nights in Apr 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, next to the sea in a quiet residential street, close to the town centre. Friendly staff who made us feel welcomed. Nice pool and sauna, the gym also looked good but we didn't have time to try it out. The breakfast was generous and well cooked with cety friendly restaurant staff. The room was generous in size and well kept but the air conditioning unit outside the window made sleep almost impossible for my husband. What a shame as otherwise it was a great experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Ronnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel and Excellent Staff
Excellant Hotel fabulously good staff who all were so helpful made for great stay .
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities
Excellent location
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly Enjoyable Stay
We have stayed several times but this was the first time we’d had a room with a sea view which was really nice. The rooms had been upgraded since our last stay. It was also the first time we’d dined in the restaurant for our evening meal. The food was excellent. In fact we cancelled our reservation at another restaurant so we could eat there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very relaxing hotel and accessible to the surrounding areas (shops, beach, etc). The staff were very friendly and helpful and made our stay memorable. The food was excellent and the leisure facilities where also very good.
Stayed 3 nights in Feb 2024

10/10 Excellent

Henrich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness
Stayed in Family room (Sovereign) with sea view, plenty of space, comfortable bed. Large bathroom with Victorian style bath and separate shower cabinet. Food was very good and service too. Have been several times before and will be back again soon.
Stayed 2 nights in Feb 2024

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creaky floor boards are not great when people are coming and going. The room was very spacious and the shower was nice and powerful We had dinner and breakfast both were excellent and had good choices, staff are very helpful and very pleasant
Stayed 1 night in Jan 2024

8/10 Good

Hugh

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return
We had an amazing stay in the Fairfield! The room was exceptional with a fantastic sea view. The shower was so good, it was difficult getting out of it. I could have stayed there all day. The jacuzzi was so relaxing, especially after our long walks and added bonus of TV, if you prefer watching a programme during your bath. It is a bit frayed at the edges but we don’t mind that. It is more homely than clinical. The staff are excellent both at breakfast and in the bar. We did come down from the Lochside Spa Hotel after a wedding and again, the staff were excellent there. The hotel company has got its customer service perfectly right. Will definitely return when we are back in Ayrshire.
Stayed 2 nights in Jan 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good
Friendly welcome at reception, food really good in restaurant. Easy to park. Comfortable big room and great shower.
Stayed 1 night in Jan 2024

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Wedding
Hotel was fine, but dated and expensive I thought as was a basic room. I was at wedding so never spent much time in it. Breakfast was amazing
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Decent sized-room. Good breakfast. Would happily stay there again next time we're in the area.
Stayed 1 night in Dec 2023

4/10 Poor

Yee Ying

Business traveller
Liked: Cleanliness, staff & service
This is my second stay here. First stay was much better. Room with no natural light at all. Poor sound proofing. Loud music blaring all night, air-conditioning unit from another room rattling all night.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting. Close to the town, always really handy for those last minute items you forgot to pack. Easy parking. Attractive hotel surroundings.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anne

Travelled with partner
Sadly, the pillows were terrible. They were not fit for a four star hotel. Pointed this out to the staff and the second night we had different pillows, but unfortunately they were not comfortable Either. The hotel is a little bit tired and old-fashioned looking . on the plus side, it was very cold whilst you were there, but the room was very cosy and water for the shower and bathLovely and warm.
Stayed 2 nights in Nov 2023

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel lovely location will definitely return
Stayed 1 night in Nov 2023

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality food, spacious modern rooms, 24 hour bar, gym, indoor swimming pool, plenty of parking spaces, and staff very very friendly and helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed here for one night on our way home from holiday. From the moment we entered we were made to feel so welcome. Staff were so friendly, polite and helpful. We had use of the leisure complex which whilst not large has good facilities. Our room was very comfortable and contained everything we needed and lots of little touches that just make your stay special e.g. packets of biscuits and hot chocolate along with tea and coffee. We had dinner at the hotel and there was a great choice of well priced meals on offer. Breakfast again was comprehensive and everyones' tastes were accommodated. The location is great just a few minutes walk from Ayr beach and 10 minutes from the town centre. Great value for money!
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice, comfortable hotel, with pool on the seafront
Nice, comfortable hotel, with pool on the seafront in Ayr. The staff were incredibly nice and helpful. Breakfast was top too!
Stayed 1 night in Oct 2023