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Reviews of Poste Montane Lodge

3.5 out of 5
Poste Montane Lodge
76 Avondale Lane, Avon, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 332 out of 432 reviews" "
Rating 8 - Good. 71 out of 432 reviews" "
Rating 6 - Okay. 17 out of 432 reviews" "
Rating 4 - Poor. 7 out of 432 reviews" "
Rating 2 - Terrible. 5 out of 432 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at many properties in Beaver Creek, and really enjoyed this one. It is quaint, quirky, and charming. We enjoyed the complimentary breakfast, Thursday night snacks and board games, and reasonably-priced parking, all of which are unusual in Beaver Creek. The location is very walkable with easy access to snowboard school (important for us), shopping, and lots of dining options. If you are looking for a comfortable stay at a good value, this hotel is definitely worth checking out.
Stayed 2 nights in Mar 2024
Response from Abby -AGM on 31 Mar 2024
Thank you for taking the time to talk about our property and your stay with us. We're so glad you loved it!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was so warm and friendly. The staff as a whole went out of their way to make it a delightful stay
Stayed 7 nights in Mar 2024
Response from Poste Montane AGM on 7 Apr 2024
Thank you for your kind words and taking the time to review your stay. We appreciate it and hope to host you again in the future.

10/10 Excellent

cherry osmena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly loved our 4 day stay at Poste Montane. The room is very kitschy and cute, loved the bavarian vibe. The staff is simply the best, they are the most accommodating and friendliest staff I have ever met. (We travel very often). We will come back in a heartbeat.
Stayed 3 nights in Mar 2024
Response from Abby -AGM on 31 Mar 2024
We appreciate your kind words so much. We hope to host you again in the future!

10/10 Excellent

Arno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a charming and romantic room. The staff was super friendly and helpful, and you cannot beat the location in Beaver Creek. Cannot recommend Poste Montane highly enough!
Stayed 1 night in Mar 2024
Response from Abby -AGM on 31 Mar 2024
Thank you for taking the time to review your stay and the kind words. We are thrilled that you had a great time and loved the property.

6/10 Okay

Katie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room had no thermostat and was so hot. Bathroom was very outdated. Bed was comfortable. A couple water bottles in room to address high altitude would have been very appreciated.
Stayed 1 night in Mar 2024
Response from Abby -AGM on 17 Mar 2024
Thank you for taking the time to review your night with us. I'm glad you found the bed comfortable, and we hope you enjoyed your ski day! Each room is equipped with a thermostat to adjust the heat. In the room you stayed in, it is located before you enter the closet on the left. We would've been happy to adjust the temperature for you or help you locate it. We also have water bottles available for purchase at the front desk. In an effort to be more eco-friendly, we provide a pitcher and drinking glasses in each room to fill using the filtered water stations. We hope you are able to stay with us again and we can better assist you.

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! Staff was very accommodating & breakfast was great! Easy access to laundry, ice, ironing boards. Rooms had fans, heaters & de-humidifiers stored in the closets. We were so glad to have a vacuum delivered to our room so we could “vacuum pack” our heavy winter jackets. They went the extra mile here to make our stay memorable.
Stayed 1 night in Mar 2024
Response from Abby -AGM on 17 Mar 2024
Thank you for taking the time to provide us with your feedback. We are thrilled that you enjoyed your stay with us, and we hope to host you again in the future!

6/10 Okay

sandra

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Needs painting. Staff wasn’t very helpful. Also the guy from kitchen put a plate with of bacon that was used by us but not eaten (because it was awful) Back into the co trainer for everyone to eat. And it was from our table, my daughter had gotten it for our family but we didn’t eat it…
Stayed 2 nights in Mar 2024
Response from Abby -AGM on 17 Mar 2024
Thank you for your review. We will make sure to address the issues you have brought to our attention.

10/10 Excellent

Angela, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Abby -AGM on 10 Mar 2024
Thanks for your review! We're glad to see you enjoyed your stay.

10/10 Excellent

Christopher, Lone Tree

Liked: Cleanliness, staff & service, property conditions & facilities
Poste Montane is my favorite hotel in Beaver Creek. Nothing can beat the location, the rooms are large but cozy. Perfect place for a getaway!
Stayed 1 night in Mar 2024
Response from Abby -AGM on 10 Mar 2024
Thank you for your kind review and for taking the time to provide us with feedback. We hope to see you again soon!

10/10 Excellent

Mary Rooney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful European inspired hotel. Small, cozy, clean and quiet while in the middle of the activity. We will be back!
Stayed 2 nights in Feb 2024
Response from Abby -AGM on 18 Feb 2024
Thank you for taking the time to provide us with feedback on your stay. We are so glad you enjoyed our lodge and we can't wait to host you again soon!

10/10 Excellent

Angela

Stayed 3 nights in Feb 2024
Response from Abby -AGM on 23 Mar 2024
We appreciate you taking the time to provide us with your feedback. Thank you!! Glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Poste Montane AGM on 28 Jan 2024
Thank you for taking the time to provide feedback. We're so happy you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Jill

Stayed 2 nights in Jan 2024
Response from Poste Montane AGM on 28 Jan 2024
Thanks for the review! We're happy you enjoyed your stay and we can't wait to host you again in the future.

10/10 Excellent

Ariel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderfull. we traveled with 2 young children and everything was great. we hope to come back soon
Stayed 6 nights in Jan 2024
Response from Abby -AGM on 14 Jan 2024
It was our pleasure to host your family! We are glad you enjoyed your stay with us.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Poste Montane AGM on 28 Jan 2024
Thank you for taking the time to provide your feedback. We're glad you enjoyed your stay and hope to host you again in the future!

10/10 Excellent

Michelle, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Poste Montane AGM on 28 Jan 2024
Thank you for taking the time to provide your feedback. We're glad you enjoyed your stay and hope to host you again in the future!

10/10 Excellent

Julie

Stayed 4 nights in Dec 2023
Response from Poste Montane AGM on 28 Jan 2024
We're happy to see you enjoyed your stay! Thanks for taking the time to review us and we hope to see you again soon!

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location
Stayed 4 nights in Dec 2023
Response from Abby -AGM on 14 Jan 2024
Thank you for your review. We are glad you enjoyed your stay and we hope to see you again in the future!

10/10 Excellent

vanessa, HOUSTON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Amazing property
Stayed 5 nights in Dec 2023
Response from Abby -AGM on 14 Jan 2024
Thank you for your kind words and taking the time to review our property. We hope to host you again soon!

2/10 Terrible

JB

Travelled with family and small children
Disliked: Cleanliness, staff & service
Staff at the front desk was racist and rude on the day of check in. Found hair on top of bedsheet
Stayed 2 nights in Dec 2023
Response from Abby -AGM on 28 Dec 2023
Thanks for your feedback. I'm sorry you felt that way about our staff when we accommodated your early arrival. In order to preserve the original woodwork in our 1983 hotel, we do not allow skis or snowboards in our lobby. We will address any issues with our front desk and housekeeping.

10/10 Excellent

Joonyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 2 nights in Dec 2023
Response from Abby -AGM on 28 Dec 2023
Thank you for taking the time to let us know about your stay! We're happy to see it was great and look forward to seeing you again.

10/10 Excellent

catherine

Liked: Cleanliness, staff & service
Best location and very good service
Stayed 5 nights in Dec 2023
Response from Abby -AGM on 28 Dec 2023
Thank you for your feedback and kind words. I'm glad you enjoyed your stay and we hope to host you again in the future!

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Perfect location. The room were very quiet and the breakfast was exceptional. Very family friendly. Downside - there was only one main elevator which was broken. It was repaired within several hours and we were routed through a service elevator. But elevator wait time was frequently a factor, especially if you are traveling with small children.
Stayed 2 nights in Dec 2023
Response from Abby -AGM on 21 Dec 2023
Thank you for your review and feedback. We are happy you enjoyed your stay despite the difficulty with our new elevator system. Both our service elevator and guest elevator just underwent a modernization, as they were original to our lodge from 1983. We hope to get these small issues hammered out right away to avoid any downtime in the future. Happy Holidays, and we hope to host you again in the future!

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Perfect location and beautiful hotel
Loved our stay. Room had a view of the ice skating rink. Rooms was huge and had walk in closets. Breakfast was good. Loved the pool next door. Convenient for snowboarding.
Master bedroom
Closet
Ice tink
Stayed 1 night in Dec 2023
Response from Abby -AGM on 20 Dec 2023
We are happy to see you enjoyed your stay with us. Thanks for including the beautiful photos! I hope we get the chance to host you again in the future. Happy Holidays!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm, just right customer service and extremely very comfortable beds and rooms. Big bonus that you get to use Hyatt spa, pool and gym facilities.
Stayed 2 nights in Dec 2023
Response from Abby -AGM on 20 Dec 2023
Thank you for the kind remarks and for taking the time to provide your feedback. I'm glad you enjoyed our property and had a lovely stay!

10/10 Excellent

Claudio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Perfect from A to Z.
Stayed 3 nights in Dec 2023
Response from Abby -AGM on 20 Dec 2023
We are happy to see you enjoyed your stay! Thank you for the kind review and we hope to host you again in the future!

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2023
Response from Abby -AGM on 13 Dec 2023
Thank you for taking the time to review your stay with us. We appreciate your kind words, and we look forward to hosting you again in the future!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Abby -AGM on 13 Dec 2023
We appreciate you taking the time to provide your feedback. We are happy to see that you enjoyed your stay with us!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favorite in Beaver Creek Village!
This place is my new favorite!!!! The location is wonderful right in the village. The staff is very friendly and they make you feel right at home. Very nice rooms and the free breakfast is very nice before a day on the slopes! We will be back…. Thank you!!!
Stayed 1 night in Dec 2023
Response from Abby -AGM on 8 Dec 2023
Thank you for the wonderful review and kind words about our staff. We are glad you had a great stay, and we hope to host you again in the future!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the best we have stayed in since Covid. We had daily cleaning, breakfast and inexpensive parking. The front desk staff were very friendly and helpful. In addition, the location was really convenient and walkable to many restaurants and shopping. Very likely to stay there in the future.
Stayed 6 nights in Nov 2023
Response from Abby -AGM on 8 Dec 2023
Thank you, John for the feedback on your stay with us. We are so happy you enjoyed your time here and we hope to host you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Abby -AGM on 23 Nov 2023
Thank you for your feedback and taking the time to let us know you enjoyed your stay. We look forward to hosting you again in the future!

10/10 Excellent

beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hot
Stayed 1 night in Nov 2023
Response from Abby -AGM on 20 Nov 2023
We appreciate your review. Thanks for staying with us and we look forward to hosting you again in the future!

10/10 Excellent

Keely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the classic ambiance. The Lodge room was so nice and cozy! The fireplace was a great touch!
Stayed 1 night in Nov 2023
Response from Abby -AGM on 20 Nov 2023
Thank you for taking the time to provide your feedback. We are so glad you enjoyed the fireplace and had a great stay!

10/10 Excellent

Natalia

Stayed 2 nights in Oct 2023
Response from Poste Montane AGM on 13 Nov 2023
Thank you for taking the time to provide us with feedback. It looks like you had a great stay! We hope to host you again in the future.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Poste Montane AGM on 2 Nov 2023
Thank you for your feedback. We're happy you enjoyed your stay and we look forward to seeing you again in the future!

8/10 Good

Dave, Castle Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Poste Montane AGM on 2 Nov 2023
Thank you for taking the time to provide your feedback.

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Poste Montane AGM on 28 Sept 2023
Thank you for taking the time to provide feedback. We appreciate your kind words and hope to host you again soon in the future.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Abby -AGM on 23 Sept 2023
Thank you for taking the time to send your feedback. We are glad you enjoyed your stay and hope to host you again soon!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Aug 2023
Response from Abby -AGM on 5 Sept 2023
Thank you for taking the time to provide your feedback. We hope we are able to host you again in the future!

10/10 Excellent

Chris

Stayed 1 night in Aug 2023
Response from Abby -AGM on 23 Sept 2023
Thank you for your kind review. We hope we can host you again in the future!

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Abby -AGM on 6 Aug 2023
We appreciate you taking the time to review us. Hope we have the pleasure of hosting you again in the future!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Abby -AGM on 5 Aug 2023
Thank you for taking the time to review us. We appreciate it and hope to see you again soon!

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old world charm with tons of amenities
What a beautiful hotel! We loved the old charm! We stayed in a suite which was huge and offered plenty of space for our family of four! So many amenities including robes, plenty of towels, great soaps/lotions etc., delicious breakfast each day, ability to use the kitchen (we didn’t want to eat out every meal), convenient complimentary shuttle (we used this to get to the horse stable), so many extras! The staff was friendly and helpful! Our suite was cleaned and beds made while we were out for the morning. Two tvs allowed our children to unwind while we did as well. Easy walking to shopping, events, restaurants, bars, a small market for essentials, and gorgeous views! The hotel is friendly with the Hyatt across the path and so we were able to use the outdoor jacuzzis and pool (could have used the fitness equipment as well). Everything was amazing! A perfect getaway during our two week cross country trip!
Stayed 2 nights in Jul 2023
Response from Abby -AGM on 4 Aug 2023
Thank you so much for your very kind review. We are so happy that you enjoyed your stay and we would love to see you again next time you're traveling!

4/10 Poor

Amy

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the money
I would not recommend staying here. No AC during the summer months which can get very warm and uncomfortable. They did not have portable AC units which are typical for older historic hotels in Colorado. Breakfast was minimum at best and rooms could’ve been cleaner (e.g., mold in shower, sink faucet that leaked/dripped). For over $400 a night, I would definitely say this is NOT luxury as I’ve had better accommodations and been more comfortable at a Holiday Inn express.
Stayed 3 nights in Jul 2023
Response from Abby -AGM on 23 Jul 2023
Thank you for providing your feedback. We apologize that the lodge did not meet your expectations and hope that you have safe travels.

6/10 Okay

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Skip In the Summer
Hotel was nice. The location was great. Probably would have given this a 5 starts if we visited in the winter. Unfortunately, we visited in July and this hotel doesn't have air conditioning. We spent the whole night sweeting.
Stayed 1 night in Jul 2023
Response from Abby -AGM on 21 Jul 2023
Thank you for review. We hope you're able to join us in the winter sometimes and cozy up by the wood-burning fireplaces!

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European escape
Wonderful location! Was like staying in a European hotel old world elegance. Lovely breakfast. Only drawback was locating the parking garage after dark. Could use signage and lighting. Would definitely stay here again
Stayed 2 nights in Jul 2023
Response from Abby -AGM on 21 Jul 2023
Thank you for your kind words and taking the time to provide your feedback. We hope you're able to join us again in the future!

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023
Response from Abby -AGM on 4 Aug 2023
Thank you for taking the time to review us. We are glad you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our 3 night stay at the Poste Montane. Our room was spacious and very comfortable with a separate living room with a sofa bed. The sofa bed wasn't made up when we arrived so we had to search for pillows, sheets etc which wasn't ideal. The lodge is right in the middle of Beaver Creek village with restaurants, shops and all amenities literally on the doorstep. There was unlimited coffee and tea in the reception and the complimentary breakfast every morning was very good. Had to pay extra for the parking but it was next to the lodge and was easy to drive in and out of. Not cheap to stay here but it was very enjoyable.
Stayed 3 nights in Jul 2023
Response from Abby -AGM on 12 Jul 2023
Thank you for your kind words and for taking the time to complete the review. We would love to have you again in the future, and we'd be happy to pre-make the pull-out sofa as well! Happy travels!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Abby -AGM on 8 Jul 2023
Thank you for your wonderful review and taking the time to share. We hope to see you again soon!

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Poste Montane AGM on 28 Jun 2023
Thank you for the awesome review. We hope to see you again in the future!