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Reviews of Sleep Inn Austintown

2.5 out of 5
Sleep Inn Austintown
5555 Interstate Blvd, Austintown, OH

Reviews

7.8

Good

Rating 10 - Excellent. 274 out of 702 reviews" "
Rating 8 - Good. 222 out of 702 reviews" "
Rating 6 - Okay. 92 out of 702 reviews" "
Rating 4 - Poor. 68 out of 702 reviews" "
Rating 2 - Terrible. 46 out of 702 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here......
Stayed 2 nights in May 2024

8/10 Good

George, Middleburg Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a good value for the price. Room was clean. Breakfast was basic but good
Stayed 1 night in May 2024

2/10 Terrible

Eugenia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of sanitizer gave me a migraine. The pool was nasty looking and I was looking forward to it. The carpets are stained I wore shoes the whole time. The curtains are dirty n broken so I can’t close them all the way. The air conditioner smells bad. It’s not worth the money I paid and I would never stay here again
Stayed 1 night in May 2024

2/10 Terrible

Leon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful
Stayed 1 night in May 2024

4/10 Poor

Travis D

Stayed 4 nights in Apr 2024

10/10 Excellent

Junghoon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024

4/10 Poor

Desiree

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

SHANEQUAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and casino room was clean and neat the guy at the front desk was really nice also.
Stayed 1 night in Apr 2024

10/10 Excellent

Brittney

Stayed 1 night in Apr 2024

4/10 Poor

Kensei

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel room floor and surfaces were dusty/dirty, seems the minimum taken to up keep the cleanliness off the rooms. The towels provided were fewer (only two full sized towels which made occupancy with two adults and one kid difficult. Breakfast location is very cramped. Non dairy creamer cups were clumped, the breakfast staff explained the package was new. Location was convenient, restaurants within walking distance. check in and checkout was easy. Staff were overall helpful.
Stayed 1 night in Apr 2024

4/10 Poor

Nikki

Travelled with family
Did not have what was advertised!
Stayed 1 night in Mar 2024

4/10 Poor

Nibal

Disliked: Property conditions & facilities
This place really needs an update.
Stayed 1 night in Mar 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed one night. We only interacted with one staffer, who was friendly and advised about a nearby restaurant we ended up eating at. Room was clean and breakfast was good. We felt it was a good deal.
Stayed 1 night in Feb 2024

2/10 Terrible

Noah

Travelled with family, Travelled with pets
Paid for 2 nights there was no way people sleeping in the hallways breakfast was not so good pool was completely full could of been way better for the money
Stayed 2 nights in Feb 2024

8/10 Good

Matthew

Stayed 2 nights in Feb 2024

8/10 Good

Gary

Friendliness
Stayed 1 night in Feb 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service
The desk lady rude and the whole building smell like dog

4/10 Poor

Brad

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures make this hotel look much better than it actually is. In the hallway leading to my room, there was a mix of smells between dog, cat, and weed. There was also a dog barking every few hours, with nothing being done to make it stop. There were also police leaving the property upon my arrival, and people hanging out in the parking lot for no reason (not guests). The rooms may have been recently renovated, but the paint is already chipping and things in the room were broken/falling apart. The microwave didn’t work properly, the shower head wasn’t fully attached to the wall, and the fire sprinkler was sticking out of the ceiling - I’m no inspector, but it was almost definitely a safety violation.
Stayed 1 night in Feb 2024

2/10 Terrible

Dianne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were stained and itchy. Place was old and it smells. We stayed here since the Sleep inn, in buffalo Ny was clean and fine. The price was cheaper but disappointed with how the condition of the hotel was.
Stayed 1 night in Feb 2024

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't disappoint!
Very friendly staff! Clean rooms and close to lots of restaurants. Worth the price!
Stayed 3 nights in Feb 2024

4/10 Poor

christine

Disliked: Cleanliness, property conditions & facilities
Too loud. Killed a spider going into my room and sheets had stains. I could hear everything. Someone’s alarm in another room went of and woke me up at 3 am. Also smelled like animal in the hallways.
Stayed 1 night in Feb 2024

8/10 Good

Rashad

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
staff was friendly and helpful and overall experience was good I will definitely be staying here again soon
Stayed 1 night in Jan 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Taneisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Cher

Travelled with partner
Great
Stayed 2 nights in Jan 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The carpet is disgusting
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Stayed 1 night in Nov 2023

8/10 Good

Dionne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
could still smell smoke even though was a non smoking room Needed new carpet
Stayed 1 night in Nov 2023

2/10 Terrible

Babetta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk and housekeeping were very nice and responsive. The hotel itself was in poor condition and old. There was an almost constant smell of weed. There were barking dogs inside the hotel. Apparently they're pet friendly. It was quiet when we slept, so that's a plus. It we hadn't prepaid, we'd have gone elsewhere. I don't recommend it.
Stayed 4 nights in Nov 2023

10/10 Excellent

edni J, Cleveland

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
Todo muy bueno muy limpio
Stayed 1 night in Nov 2023

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. The staff was very friendly

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 1 night in Nov 2023

6/10 Okay

Carol

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The rugs in the rooms are dirty. I wore brand new light-coloured socks, walked across the room a half dozen times and the socks were filthy. The toilets are children's toilet that are extremely low to the floor so anyone who has mobility issues may find them difficult to use without hand rails. Rooms are small. The included breakfast is terrible - most of it prepackaged vendor-style food that was disgusting. The coffee tasted like dishwater and not drinkable. There are not enough chairs and tables for the number of guests. There is no consideration given to making the breakfast served and how it is served environmentally friendly. All plastic and disposable utensils and dishes. Shameful. The TV in the breakfast area is on FOX (so-called) News which was offensive and full of lies and misinformation that not all travellers find acceptable. I suppose the place is okay for a one-night stay, but not more.
Stayed 1 night in Nov 2023

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Khilynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities
Property a little tired but clean & perfectly adequate for overnight stay. Convenient restaurant options and freeway accessability and decent breakfast options.

10/10 Excellent

Vassiliki

Stayed 1 night in Oct 2023

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice stay and great value
Stayed for work. Wish it was a pleasure stay. Room convenient, nice, extremely clean. Would definitely stay again!
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel- safe, quiet, clean, great beds, nice people, nice breakfast and great value😍.
Stayed 1 night in Oct 2023

10/10 Excellent

Debbie

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The stuff was very polite and very helpful and will to help you with anything. I was very surprised,but I was very satisfied. Thank you to there staff.
Stayed 7 nights in Oct 2023

2/10 Terrible

Kelly

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
I was very disappointed! Me and my daughter stayed her after driving a long time, as a stop on our road trip!! We did not checkin until after midnight and were going back on the road by checkout. The smell, i beleive may have been a mix of cleaner and smoke which was very off putting. Please don't advertise "getting a good night sleep" which was far from what i got. We were in a room next to a family who was having a sleep over with a bunch a children and was woken up by 7am to screaming and yelling that did not stop even after knocking on the shared door at 730am, even after an adult male was yelling at them to be quiet. Luckily, my daughter was so tired she slept right throw it. I was exhausted when we had to leave.
Stayed 1 night in Oct 2023

6/10 Okay

Mary Jane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023