Desk, blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Hotel Ibis Budget Metz Sud Augny

2 out of 5
Hotel Ibis Budget Metz Sud Augny
491 rue des gravières, Pole Actisud, Augny, Moselle

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 271 reviews" "
Rating 8 - Good. 143 out of 271 reviews" "
Rating 6 - Okay. 49 out of 271 reviews" "
Rating 4 - Poor. 14 out of 271 reviews" "
Rating 2 - Terrible. 8 out of 271 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not very Ibis
Not what you'd usually expect from an Ibis property. Bleak and poorly decorated with a chaotic amount of "stuff" at reception. Staff friendly enough, but not much they can do to make the hotel better unfortunately.
Stayed 1 night in Jun 2023

10/10 Excellent

michael wynne

Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I love the view
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and flexible check-in and checkout
Checked in late at 1AM which was nice as we were on a road trip. These days booking sites list private housings (air bnb type) with very limited check-in times as they do not want to stay up and wait for you. I have reserved last minute deals then could not check in because they were at sleep. Check out was also great at 12PM so we could sleep in. In the US most hotel check out is at 10AM these days which is ridicules as lot of people like to sleep in when they are on vacation and/or traveling. Great friendly staff, they did not even check id we were in the room 3 minutes after arrival. It reminded me our free life before 911 which introduced so many restrictions that complicates our life in the name of our safety .... we lost our freedom to fear sold to us by corrupt politicians and greedy media and alike trained by the elite universities.
Stayed 1 night in Jan 2023
Response from Melissa on 1 Mar 2023
Dear customer...What a review!!! We are really happy that you enjoyed your stay in our hostel!!! Thank you so much and it will be a pleasure to welcome you once again.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Curt

Stayed 1 night in Oct 2022

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
It was ok, the hotel is a bit tired but still fair for a budget hotel.
Stayed 1 night in May 2021
Response from Christel on 17 May 2021
Dear Customer, Thank you for this comment. We thank you for your trust and hope to see you again. Yours truly.

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got lucky this one was good
Good despite very very small room. Night concierge was great. A much better experience than the one visited the night prior in Verdun which I will visit again
Stayed 1 night in Mar 2020
Response from Christel on 18 Mar 2020
Dear customers. Many thanks for your comment. We hope to see you an other day. Best regards.

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
One night rest stop
Budget extended to every aspect. It was just a stopover in a long drive so it sufficed for sleep. Was quiet and close to motorway. Came on day after christmas and nothing was open due to it being a holiday in that department of France. Evening staff had an air of being put out when trying to have moderate conversation. Morning staff was marginally more willing. I do not expect 5 star treatment but a smile goes a long way.
Stayed 1 night in Dec 2019
Response from Agathe on 6 Jan 2020
Dear Customer, Thank you for choosing our establishment for your stay. We are sorry for the inconvenience. Best regards

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat and tidy room, friendly staff
We stayed for one night. Convenient location, just off the motorway, close to shops with a number of fast food options nearby. The rooms were small (max. 3 people) but neat and tidy and the beds were comfortable. The reception staff were friendly and helpful. Good place for a stopover if you are passing by
Stayed 1 night in Dec 2019
Response from Agathe on 6 Jan 2020
Dear Customer, We thank you for this comment and hope to see you again at Ibis Budget Metz-sud during a next visit. Regards,

8/10 Good

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Agathe on 5 Dec 2019
Nous vous remercions d'avoir choisi notre établissement pour votre séjour. Dans l'attente de vous recevoir à nouveau. Bien à vous.

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel!!
Stayed 1 night in Aug 2019
Response from Agathe on 2 Oct 2019
Cher Client, Nous vous remercions d’avoir donné votre avis sur votre séjour. Espérant vous revoir parmi nous, Cordialement.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resption : wen I came to thy hotel no body in thy resptoin
Stayed 1 night in Aug 2019

8/10 Good

Newton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain
Nothing to complain. Arrived at midnight and could check out with no problem. Typical Ibis budget.
Stayed 1 night in Jul 2019
Response from Agathe on 17 Jul 2019
Dear Client, Thank you for your opinion. We are glad that you enjoyed your stay with us. Sincere friendships

8/10 Good

Dainius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good budget hotel next to A31
Really good budget hotel, clean bathroom, comfortable bed, spacious parking. Hotel is in commercial area with a lot of supermarkets and shops, the Leader Price is within walking distance, about 100 m., you pass it when arrive at the hotel. Some restaurants around. Helpful staff, we received message with check-in information a day before arrival. Hotel is easy to find, especially when you come from south on A31. Recommended.
Stayed 1 night in Jun 2019
Response from Agathe on 4 Jul 2019
Dear Customer We thank you for choosing the Ibis Budget Metz Sud hotel and for this comment. The whole team will be happy to welcome you for a future stay. See you soon. Best regards

8/10 Good

Beata

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Agathe on 14 Jun 2019
Cher Client, Nous vous remercions d’avoir choisi Ibis Budget Metz-sud pour votre séjour dans notre région. Nous espérons vous revoir à nouveau. Bien à vous.

8/10 Good

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent Surprise
We stayed here over night for a short nights sleep half way through a 12 hour drive. We thought for this amount of money that we paid it was going to be a dump but I have to say we were pleasantly surprised. The hotel is very basic, u have a toilet, shower cubicle a bed and a tv. Nothing more and nothing less but what more would you expect for that price? However the place is clean in the room and the bed was so comfortable. I may even say better than places I’ve stayed where I have paid 5times the price. Only two things I would be critical about. 1st they could decorate the halls and reception a little bit more. I know it’s a basic hotel but first impressions count. Secondly it was not fun with a heavy case going up to the stairs to the third floor, no lift is slightly harsh. Anyway overall I had a great night sleep and it was clean so I’m happy. Would come back again. Thank you
Stayed 1 night in Oct 2018
Response from Agathe on 14 Nov 2018
Dear customers, We very much appreciate your comments regarding your stay at the ibis budget Metz Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2018

8/10 Good

Anne, Newton with Scales, Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, small, but clean, but difficult to find as signs not well located. (Close to Decathlon). Secure at night. Close to motorway but excellent sound proofing (as long as window is shut). Good breakfast excellent coffee. Would definitely stay again.
Stayed 2 nights in Jun 2018
Response from Marie on 7 Jul 2018
Dear Sir, We thank you for the great review about your stay. Hope to see you soon. Best Regards

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tom and janets euro holiday
good for 1nt stay if you pay 40e or less
Dear Sir, Thank you for the review of our hotel. We Hope to welcome you again. Best Regards

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever - unless you are fluent in French;
It was impossible to communicate with the front desk in English. None of the people at the front desk or staff members spoke English.
Response from General Manager on 17 Dec 2016
Dear Sir/Madam, Thank you for the great review of your hotel. We are sorry for the problem of understanding with the Reception staff, the Direction has taken the necessary measures to form them in foreign languages, Hope to see you soon, Best Regards.

10/10 Excellent

Petra

Stayed 1 night in Apr 2024

10/10 Excellent

Samir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Vanwynsberghe

Business traveller
Liked: Staff & service
Disliked: Room comfort
Venue pour une semaine de formation où j’étais dehors j’aurai aimé avoir chaud le soir. La chambre n’était pas assez chauffée. La douche méritait un coup de nettoyage dans les joints et à l’intérieur du bouchon. Une armoire aurait été la bienvenue afin de poser les affaires. Heureusement le lit est confortable malgré les oreillers de petite taille et la chambre bien insonorisée. Le petit déjeuner manque de fruits frais et de diversité. Pour nuit ok mais pas pour 4.
Stayed 4 nights in Jan 2024

8/10 Good

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jean-Francois

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Hendrik

Stayed 1 night in Nov 2023

6/10 Okay

Gianluca

Business traveller
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Guillaume

Stayed 1 night in Aug 2023

6/10 Okay

Rolf

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personeel was vriendelijk. Kamers eenvoudig en redelijk netjes
Stayed 1 night in Sep 2023

6/10 Okay

Paulo

Stayed 1 night in Sep 2023

10/10 Excellent

Marie-Christine

Stayed 1 night in Aug 2023

6/10 Okay

sebastien

Travelled with family, Travelled with group
J ai connu mieux
Stayed 1 night in Aug 2023

10/10 Excellent

Katharina

Stayed 1 night in Aug 2023

8/10 Good

christian

Liked: Cleanliness, staff & service
mondial air ballon
Stayed 2 nights in Jul 2023

10/10 Excellent

Rémy

Stayed 1 night in Jul 2023

10/10 Excellent

Sébastien

Stayed 1 night in Jul 2023

8/10 Good

SYLVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

henri xavier

Business traveller
Liked: Cleanliness, staff & service
Un peu trop proche de l'autoroute
L'hôtel est ouvert 24h/24h avec du personnel ce qui est top. Bon accueil. Il n'y a pas d'ascenseurs et trois étages ce qui peut poser problèmes pour des personnes âgées. Le gros point noir c'est l'autoroute trop proche de l'hôtel et le passage de camions.
Stayed 1 night in Jul 2023

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Didier

Stayed 1 night in Jun 2023
Response from Melissa on 22 Jun 2023
merci pou cette note.A bientôt

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2023
Response from Melissa on 22 Jun 2023
Nous aurions aimé connaître la raison de cette note.Nous espérons malgré tout vous revoir.

8/10 Good

Uwe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
war alles ok bis auf das es keine deutsche programme im fernseher gibt
Stayed 1 night in Apr 2023

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023