Kia ora Brad,Thank you for choosing to stay at Te Arikinui Pullman Auckland Airport.We are delighted that you enjoyed the easy check-in and the comfort of your room.We look forward to welcoming you back.SincerelySusan SharmaExecutive Hotel Assistant

Kia ora Jane,Thank you for your positive review. Our team takes pride in providing a friendly and welcoming environment. We are glad to know that our food also appealed to you.We look forward to welcoming you back soon.SincerelySusan SharmaExecutive Hotel Assistant

Kia ora Ian,Thank you for your rating and comment. We are delighted to know that you appreciated the service level of our teams. Glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024.Sincerely,Susan SharmaExecutive Hotel Assistant

Dear Fiona,Thank you for taking the time to review our hotel. I am sorry that your room service experience and check in experience did not meet your expectations; please allow me to express my sincerest apologies for this. At Pullman, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. I have shared your feedback to both food and beverage team and front desk to take action to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you again in the future.Sincerely,Shinji Koide-DavisonGuest relations manager

Kia ora HadenThank you for choosing to stay at Te Arikinui Pullman Auckland Airport.We hope you rested well for your onward journey. We look forward to welcoming you back in the future.SincerelySusan SharmaExecutive Hotel Assistant

Kia ora Ekaterina,Thank you for your rating and comments. We are glad to hear you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We look forward to welcoming you back to our hotel again in the future.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia ora Maria,Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. We appreciate our location here at Te Arikinui Pullman Auckland Airport just as much as you do. We hope you’ll stop by again at our property in the future.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia ora Sarah,Thank you for your rating and comment. We are delighted to know that you appreciated the service level of our teams. Glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora GlenThank you for your rating and comment. We are glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia ora Caroline,Thank you for your rating and comment. We are delighted to know that you appreciated the service level of our teams. Glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Jeremy,Whilst we wish you had a better experience, we value your feedback and apologize for any inconvenience caused. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured that our Leadership team is supporting our Team on these areas of improvement that you have highlighted. Thank you again for sharing your experience with us. We hope you give us the opportunity to welcoming you back in the near future. Kind Regards, Edith Singgih, Director of Operations.

Kia Ora Janet,Thank you for highlighting our prime location and also acknowledging the service level of our team. Your feedback is invaluable in helping us improve our standards. This has been raised with our housekeeping teams to ensure such oversights are not repeated.Hoping we will be able to welcome you again in the future. Have an amazing 2024.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Dr James, whilst we wish you had a better experience, we value your feedback and apologize for any inconvenience caused. Please rest assured that our Leadership team is supporting our Team on these areas of improvement that you have highlighted. Thank you again for sharing your experience with us, it is a feedback like yours that we learn from and use to improve. We hope you give us the opportunity to welcoming you back in the near future. Kind Regards, Edith Singgih, Director of Operations.

Kia Ora Kathryn,Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia ora Lance,Thank you for your rating. We are glad to see you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Dawn,Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We look forward to welcoming you back to our hotel again in the future.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Andrew,Thank you for your rating. We are glad to see you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Shone,Thank you so much for your feedback. The team really appreciate your sentiments! Your feedback certainly gives our new team confidence. We are glad you were able to enjoy your stay with us! We look forward to seeing you again in the future. Have an amazing 2024!Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora William,Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia ora Frank,Thank you for your high rating. Your rating means a lot to our team. Thank you for taking the time to leave us this review!Hoping we will be able to welcome you again in the future.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Kimba,Thank you for your rating and comment. We are delighted to know that you appreciated the service level of our teams. Glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora James,Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. We appreciate our location here at Te Arikinui Pullman Auckland Airport just as much as you do. We hope you’ll stop by again at our property in the future.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Vadim,Kia ora! Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us.Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Michael,Thank you for your rating. We are glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Warren,Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Eryn,Thank you for your rating. We are glad to see you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia ora John, Thank you for taking the time to review our hotel. Your feedback has been shared with the leadership to take away to their departments and look at ways to improve the service delivery and quality. We hope that in the future you give us another opportunity and stay with us again. Sincerely,Shinji Koide-DavisonGuest relations manager

Kia Ora Randy,Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia ora Brian,Thank you for your rating. We are glad to see you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia ora AlbertThank you for your rating and comment. Your feedback means a lot to our team. Thank you for taking the time to leave us this review!Hoping we will be able to welcome you again in the future.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Rodica,Thank you for your rating and comments. Your feedback has been shared with relevant teams to help us improve our service.Look forward to welcoming you back to Te Arikinui Pullman Auckland Airport soon.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia ora Ambrish,Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Jacob,Thank you for your rating. It is always a pleasure to receive high ratings. We are glad to see you enjoyed your stay with us. Hoping we will be able to welcome you again in the future.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Liam,Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Have an amazing 2024. Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Ahmed,Thank you for your rating. We are glad to see you enjoyed your stay with us. Look forward to seeing you back at our hotel.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia Ora Will,Many thanks for your rating and comment. It is great to know that you enjoyed your stay with us.We look forward to welcoming you back.Sincerely,Susan SharmaExecutive Hotel Assistant

Kia ora Denise, Thank you for your rating. We are glad to see you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Sincerely,Shinji DavisonGuest relations manager

Kia ora Charles,Thank you for your rating. We are glad to see you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Sincerely,Shinji DavisonGuest relations manager

Kia ora Tom,Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. Hoping we will be able to welcome you again in the future.Sincerely,Shinji DavisonGuest relations manager

Kia ora Debra,Thank you for your rating and feedback. The team and I are glad to see the hotel and hospitality provided left a good impression on you. Please accept my sincerest apologies for the mix up in your room service meal. It is unacceptable that you were given a non-gluten free meal even though you specifically requested a gluten free meal. I have shared your comments with the culinary and food and beverage teams for immediate action and improvement. We hope to see you again soon.Sincerely,Shinji DavisonGuest relations manager

Kia ora Ferdi,Thank you very much for you rating and comments. I would like to sincerely apologise for the inconvenience caused you by our team entering your room even when the DND sign was on. I have shared your comments with team for immediate improvement. Without your feedback we wouldn't know this had happened. Thank you. Despite this inconvenience I can see you enjoyed your stay with us! We look forward to seeing you again in the future. Sincerely,Shinji DavisonGuest relations manager

Kia ora Daryl,Thank you for your rating. We are glad to see you enjoyed your stay with us. Hoping we will be able to welcome you again in the future. Sincerely,Shinji DavisonGuest relations manager

Kia ora John, Thank you for your rating and feedback. I have shared your comments with both the food and beverage and front desk teams. We are a new team and every day brings new challenges for us. Rest assured your comments have been taken seriously and we are looking at improvements in the training of both teams. We look forward to seeing you again in the future. Sincerely,Shinji DavisonGuest relations manager

Kia ora Timothy,Thank you for rating our hotel. We appreciate your comments regarding the ongoing building works around the hotel and airport. The development works around the airport will regrettably continue for some time, but little by little we are moving in the right direction and in the future, these improvements will enhance the visitor experience. We look foreward to seeing you again in the future. Sincerely,Shinji DavisonGuest relations manager

Kia ora Charles,Thank you for taking the time to rate our hotel. We look forward to seeing you again in the future.Sincerely,Shinji DavisonGuest relations manager

Kia ora Gall, Thank you so much for your feedback. The team really appreciate your sentiments! It is so wonderful to see our hotel has left an impression on you. We look forward to seeing you again and again in the future! Sincerely,Shinji DavisonGuest relations manager