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Had to get water from the bathroom, very unhygienic, a water bottle in the room would have been better. Room was very small and had cockroaches crawling up the walls.
Bed was clean and comfortable though. Noise from the street was loud despite being on the 3rd floor. Shower hose sprayed every where from a leaky hose fitting.
We've stayed here before and like its location at the end of Broadway in Newmarket, very handy. Comfortable rooms and pleasant staff. (Paid) off-street parking and lots of buses pass by. Short walk to the Westfield Newmarket Mall.
David
Stayed 2 nights in Apr 2024
8/10 Good
Wendy
Travelled with partner
24 Apr 2024
Liked: Cleanliness
Close to everything, smallish rooms but didnt plan to spend much time in it anyway, clean, tidy, little patio outside the room which was very private and had a table and chairs, bedding clean as well as towels, flannels or face cloths would be a nice addition.
The property was very basic. Not much room in the bedroom and could hear the traffic noise. No glasses in the bathroom only 2 coffee cups. Had to pay $15 for parking. Won’t stay here again
John
Stayed 1 night in Mar 2024
4/10 Poor
Kirsty
19 Mar 2024
Disliked: Property conditions & facilities
The room was clean enough, but tiny. Had I been travelling with my partner we would have struggled for space. The shower flooded the entire bathroom floor, there was no hairdryer either.
The noise from traffic outside was almost unbearable; the lack of double-glazing meant the sound was as loud as sitting outside. The road outside is busy and the traffic was relentless.
Room was very small and not tidy. Bathroom was filthy. Had a jug but no cups or tea. Had to ask for everything
Cary
Stayed 2 nights in Mar 2024
8/10 Good
Meredith
Travelled with partner
13 Mar 2024
Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff. Just what we needed for the weekend. Room is fairly basic with a bed, tv, fridge, jug and ensuite. Putting the tv on the wall would allow more space. Windows could do with being tinted, as people on double-decker bus' can see right in (double glazing would block traffic noise).
Rooms were nice and clean and had air conditioning. The window was thin and could hear the traffic outside a bit of mold in that area. Bed was great and bathroom was modernised and clean. Toiletries were nice and plenty of coffee and tea facilities. Microwave to heat up foods.
Jared
Stayed 2 nights in Mar 2024
6/10 Okay
Kirsten
Travelled with family and small children
9 Mar 2024
Liked: Cleanliness, staff & service
Noisy with traffic, had no car parks available and closest parking is 1.0km away!
Staff were very helpful.
The room was clean and comfortable however we were disappointed with the attitude of the men on reception. The may advertise ‘parking available’ but the parking is o lot available if you pay $15 per day, alternatively there are public parks down the road for cheaper
I stayed in the dorm room. It was fine for a night! The beds are very bouncy though, every time I moved it felt like I was on a water bed. I liked the curtains to make the beds private and cosy. I don’t think there is a kitchen space for those needing to use the dorm rooms. Having an en-suite was great. Would be good to have a fridge in the dorm room. There is a kettle but nowhere to store milk. I would stay here again though-it was very clean and in a good location.
Very hot day and i was pleasantly surprised to find the aircon turned on in my room very much appreciated. Room very clean and bed and pillows super comfortable.
Lesley
Stayed 1 night in Feb 2024
8/10 Good
john
15 Feb 2024
Disliked: Staff & service, amenities
the kitchen facility was poorly equipped, no plates or bowls, no glasses or cups, no cutlery or utensils, saw roaches
I enjoyed my stay. I really like my room and the bathroom. I paper cup would have been handy with the electric jug.
I will come and stay again if in Auckland
Very efficient and caring customer service which indeed is the best deed that makes any customer return to the place again.
Deepachandra
Stayed 4 nights in Dec 2023
4/10 Poor
Sonatane
16 Dec 2023
Sonatane
Stayed 4 nights in Dec 2023
6/10 Okay
Nicky
13 Dec 2023
Nicky
Stayed 2 nights in Dec 2023
6/10 Okay
Sarah
Travelled with family
10 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely staff but the rooms were very hot to sleep in even with the provided fan. And i noticed black mould on the walls behind the curtains as well as bad condensation on the windows. Good value though.
The staff were really helpful and polite, but it doesn’t make up for the incredibly off-putting atmosphere. When we arrived, two cops were searching for someone and it clearly made the receptionist uncomfortable. He obviously didn’t know how to handle the situation and could’ve used a lot of help. The cops were eventually let in. The kitchen is severely under stocked to the point of being unusable. The couch in the lobby smelled like vomit. The hallways smelled like cigarettes. People were yelling all night and I felt like I had to barricade my door. It didn’t feel safe, the walls were covered in scrapes and dents, the headboard was broken, and the bed wasn’t even a full bed. It was two small beds pushed together. I’m sure the staff are underpaid so I don’t blame them for anything. But the environment itself is pretty bad.
We arrived at the property and was told that there was no place to park our car at the property. We were told that we would have to park on the road. There was no where to park close to the property as the road outside was yellow lined. We found this to be totally inacceptable.
The quality of the room was excellent, particularly for the price. The staff were friendly and really helpful. They allowed us to check in a little early and offered us the use of umbrellas because of the rain outside. Overall I was extremely happy with our stay and would highly recommend to anyone to stay at No: 9, and would happily stay there again. Thank you so much!
Paul
Stayed 1 night in Nov 2023
6/10 Okay
Gary
2 Nov 2023
Liked: Room comfort
Was OK
Adequate
Gary
Stayed 1 night in Oct 2023
6/10 Okay
Amy
Travelled with partner
31 Oct 2023
Liked: Cleanliness
Windows were single pane and did not provide a good seal so outside noice (including a cherry picker crane operating at 7am outside the building meant an early wakeup call and no chance of getting back to sleep. The 'kitchenette' was just a fridge and microwave squished into the corner. No plates, bowls, knives or forks. The room was tidy and looked to have had a recent renovation and for the price you get reasonable value overall.