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Reviews of Columbia Apartments

2.5 out of 5
Columbia Apartments
15 Whitaker Place, Grafton, Auckland, Auckland

Reviews

6.6
Rating 10 - Excellent. 10 out of 96 reviews" "
Rating 8 - Good. 33 out of 96 reviews" "
Rating 6 - Okay. 31 out of 96 reviews" "
Rating 4 - Poor. 11 out of 96 reviews" "
Rating 2 - Terrible. 11 out of 96 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emori

Liked: Cleanliness, amenities, property conditions & facilities
For every traveler who's on a budget, this property is affordable and is within the Auckland CBD.
Stayed 4 nights in Dec 2023

2/10 Terrible

Saul

Disliked: Cleanliness, property conditions & facilities
The property was near the nightlife and public transport. Also, lots of dining options nearby. Unfortunately the property wasn't great. The room hadnt been vacuumed properly and the furniture was caked in dust. Also, the property failed to mention the elevator had been broken for a month and i needed to walk with my luggage up 17 floors. I recommend considering other options if available.
Stayed 3 nights in Mar 2023

2/10 Terrible

caitlin

Stayed 1 night in Jan 2023

8/10 Good

Steve

Travelled with group
Liked: Cleanliness
Exactly what I booked, 2 bedrooms to sleep in and simple bathroom.

6/10 Okay

Jackie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Needs refurbishing and doesn’t look like what is in the photo’s. It smells like curry in the hallways. My knife broke on me (utensil) and no even milk provided. The employees are nice though.

8/10 Good

Sudhir

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
nice staff, flexible, helpful. excellent location near grocery shops and public transport
Stayed 2 nights in Nov 2022

8/10 Good

Sudhir

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Helpful friendly staff. Good location near groceries cheap food esp nearby kebab ,burger and pizza shop. Self contained 3 room Units have kettle fridge microwave and one can cook.
Stayed 1 night in Nov 2022

8/10 Good

Sudhir

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here many times including before 2020 Covid. Very good convenient location near public transport and shops. Nice, friendly staff especially manager Steven Zhang. Very Good pricing, nice rooms,good facilities with kettle, microwave, fridge, and cooking utensils within the 3 room unit. Some rooms have fans. Please put fans in all rooms as it is getting hotter towards summer. Only one issue is pity that there is only 1 lift for a 20 floor building. it can take some time to go to your room or come down to reception as it can get very busy. Apart from that this is a very nice place to stay and would definitely stay here again in the future

4/10 Poor

Rowan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The saying you get what you pay for can only be stretched so far. The price was ok, the location was great, but the state of the property was mind blowing. I'm not sure how H&S hasn't shut this place down. bones left on multiple levels of the staircase, fire hose fittings used as ash trays and vomit on the staircase wall that had dripped down 3-4 levels. There is a smell of cigarettes throughout the building but is stronger at different levels. The front desk attendant was polite enough, but did not really care about the issues I pointed out that could be easily fixed. The room was fine for a night or 2 but feel that a minimal effort on cleaning could make a difference.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sudhir

Business traveller
Liked: Amenities, property conditions & facilities
Nice place . However only 1 lift for a 20 storey building and in peak hours takes long time for lift to reach your floor as mine was 19th floor. Ideally another lift is needed.
Stayed 1 night in Oct 2022

6/10 Okay

Kirsty

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Ma Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Thanks to the hosting, good experience.
Stayed 1 night in Aug 2022

6/10 Okay

Zoe

Travelled with group
Liked: Amenities, property conditions & facilities
was just okay, good for price is what you pay for
Stayed 1 night in Jul 2022

2/10 Terrible

Robert

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bring a wedge with you to secure your bedroom door if you cannot afford anything better. Situated at the bottom of a very steep hill well away from amenities. Staff do not have a good grasp of English. I would avoid this and use backpackers or ordinary hotel such as the Albion in Hobson street instead.
Stayed 3 nights in Jun 2022

6/10 Okay

Hanzallah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pubes on the toliet
Stayed 1 night in Apr 2022

8/10 Good

Ma. Feliza Inez

Travelled with group
Liked: Cleanliness
Carpark is tough. Good pricing, rooms are clean but can be made over.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Booked in my family for two nights, we ended up staying one night. It was AWFUL! The place was so dirty i just couldn’t believe it. The room we stayed in had 3 separate bedrooms, 1 toilet and shower. All disgusting! Nothing was clean absolutely nothing! I ended up putting their towels down on floor for us to walk as it was that dirty! I wiped fridge, sinks and tables before we even did anything. My poor children was so happy to stay in apartment for the weekend but i could not leave them one more night in that disgusting awful place. Elevators dirty and old and only one. Dodgy people walking in and out all the time. Not a place for children at all! The stairs was so disgusting and what the hell is that smell all over that place! You have been warned. Do not stay here. Rough and run down. Spend your money somewhere else. Im sorry to my children:(
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
One more
Very relaxing trip
Stayed 7 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Room was different to the one booked. Had to choose between 2 rooms, 1 had no curtains, the other smelled of cigarettes
Stayed 1 night in May 2021

8/10 Good

Morgan C

Liked: Room comfort
Cheap basic accommodation
Good cheap accommodation, central. Nothing flash, but perfect for a short stay.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 14 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Its great for the price.
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
It's clean and very central, but the mattresses are TERRIBLE. Extremely uncomfortable. The rooms are small but have everything you need. They can be stuffy. There is no parking on site.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2021

6/10 Okay

andy, new york ny

Travelled with partner
average had to buy internet at $10 no tv a shared toliet and shower kitchen but i was only one in !
Stayed 2 nights in Nov 2020

6/10 Okay

Ant, Auckland

Business traveller
Stayed 3 nights in Oct 2020

2/10 Terrible

Zara, Auckland

Travelled with group
Disliked: Cleanliness, amenities
Half my bed was wet. Smelt like fish in the halls. There was blood on the ground. The toilet wouldn’t flush, which lead to water leaking on the ground and leaving a puddle.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clean of dust and rubbish but grimy. Areas like the shower and kitchenette are a bit grimy. But it has good location
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Good price, close to amenities, only down was bathroom could have been a bit cleaner, but considering the excellent price, I suspect there won't be much time alloted to servicing, and the cleaning staff were lovely
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Location location location great!! Servicing great also However bathroom for me too small to sit on loo cupboard blockage. Shower recess could be cleaner!! Taps in bathroom very difficult to operate, no plugs for sinks
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
it was dirty and we couldn’t drink the water, and there was no onsite parking. good location in city centre though
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Very basic good location lots of keys made it hard to get into room
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good budget accommodation can't really say much else.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central lication
Central location, student accomodation
Stayed 1 night in Jan 2020
Response from Columbia apartment on 14 Jan 2020
Thank you for your feed back

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Central location, this is also a student accomodation, only one lift but never waiting too long, have laundry.
Stayed 2 nights in Dec 2019
Response from Columbia on 14 Jan 2020
Thank you for your feedback

6/10 Okay

Verified traveller

Stayed 8 nights in Nov 2019
Response from Columbia on 14 Jan 2020
thank you for your feedback

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from Columbia on 14 Jan 2020
thanky you for your feedback

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Wouldnt stay again service was nothing and overall very very very dirty
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Sharing a bathroom isnt something i will do again any time soon x
Stayed 2 nights in Apr 2019
Response from Columbia Apartment on 30 May 2019
Thank you for your feedback

6/10 Okay

Verified traveller

Not so good. Not clean enough. No heater. And the other occupants were noisy slamming the doors
Stayed 1 night in Apr 2019
Response from Columbia Apartment on 30 May 2019
Thank you for your feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from Columbia Apartment on 30 May 2019
Thank you for your feedback

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The walk to the property is a bit uneasy, the room is small and mainly students. The location is pretty strategic to city center.
Stayed 2 nights in Apr 2019
Response from Reception on 26 Apr 2019
Thank for the feedback.

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019
Response from Columbia on 10 Apr 2019
Thank you for your feedback

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019