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Reviews of Bridgehouse Lodge

3.5 out of 5
Bridgehouse Lodge
16 Elizabeth Street, Warkworth

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 338 reviews" "
Rating 8 - Good. 165 out of 338 reviews" "
Rating 6 - Okay. 57 out of 338 reviews" "
Rating 4 - Poor. 24 out of 338 reviews" "
Rating 2 - Terrible. 7 out of 338 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Travelled with partner
Liked: Amenities
Stayed 5 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Patricia Sattui

Travelled with group
Liked: Cleanliness, staff & service
Charming with everything you needed for a comfortable stay.
Stayed 1 night in Mar 2024

8/10 Good

Keith and Jeanette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exterior sign to reception led to a darkish bar where unattended reception was "hidden" around a corner. Once staff member free from bar duties check-in all OK. Building's conversion from earlier purpose (?) resulted in very compact odd-shaped accommodation with nook under upstairs landing! However, very clean with all needed facilities and a great range of food and drink options at in-house restaurant alongside river. Good undercover parking for house guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Clare

Stayed 1 night in Feb 2024

6/10 Okay

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay first impressions of the rooms was that they are ready for an upgrade but they were clean bed was comfy. toilet when flushed would go for ages . Staff were lovely overall it suited our purpose and we had a good sleep
Stayed 1 night in Feb 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived on a bank holiday and unfortunately the bar and restaurant were closed
Stayed 1 night in Jan 2024

10/10 Excellent

R J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place :-)
Have stayed here a few times before and as always the people are lovely and my stay peaceful and enjoyable.
Stayed 1 night in Jan 2024

6/10 Okay

Steph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay, in all honesty.
No bell etc at reception so I had to get one of the bartenders for help - he was lovely, but the fact that I had to go find someone was an odd start. The room was pretty sad. Weird layout, no aircon (only a couple of fans which didn't do much), wine fridge with no proper shelves which didn't seal properly, and mattress was super hard. Paint chipped on walls everywhere and just didn't feel entirely clean. A lot of road noise, windows were a struggle to close properly to keep some of it out. Bathroom had a moldy ceiling, the shower door didn't close all the way, and the shower head was so grotty that I wasn't comfortable using the shower in the end. Decent amount of free parking available, but it's first-in-first-served with only a couple of spots reserved for guests (which were always full while I was there), so I imagine on weekends etc it gets difficult. I managed to find a space each day for my short stay (mid-week) but it was generally the last space left. There are no do-not-disturb signs and no deadbolts on the doors, so I was woken from my attempted sleep-in by housekeeping trying to walk in. My bag was against the door which stopped them coming in, but they proceeded to call out "housekeeping" and try to slam the door open, twice, even as I called out to them. All in all pretty disappointing, wouldn't stay again unless it was a very cheap price and I needed to save money
Bed area
Desk/TV area
Can't open wardrobe door
Shower door doesn't close
Stayed 2 nights in Jan 2024

6/10 Okay

Abigail

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times nice comfortable, clean little rooms. Great location if you have an event to attend in Matakana.
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except there is no plug for the hairdryer near the mirror. Lol
Stayed 1 night in Jan 2024

8/10 Good

Rachael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Met the need for a one night stopover. Friendly and all we needed
Stayed 1 night in Jan 2024

6/10 Okay

Colette

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We did enjoy the young lady who checked us in and later helped us find a table in the full, noisy dining room. Food was good. Did not like all the stairs and tiny room. Unable to bring our suitcases up the narrow stairs so left them in the car and just took up what we needed for the night in a shopping bag. With the angle of the roof over the bed hitting our heads was an issue. Shower did not drain well and quickly threatened to overflow the shower basin.
Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Stayed 1 night in Dec 2023

8/10 Good

Shipping

Liked: Cleanliness, staff & service, amenities
It was nice enough, only stayed one night so didn't get the priceyist of rooms and it was a bit small, but it was nice for a short stay
Stayed 1 night in Dec 2023

8/10 Good

arihia

Liked: Room comfort
Disliked: Cleanliness
Service needs tweaking
Bed was comfortable, generally room was clean. Conveniently located to shops,. Faults : Towel was not changed was dirty, Slight mark on duvet. No soap dish by sink. Shower was either hot or very hot. Reception was behind the bar, no bell or buzzer found so had to go find them.
Stayed 1 night in Dec 2023

10/10 Excellent

Mollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Nice room and very convenient. Bed was comfortable and everything was clean. Ate dinner at the restaurant and really enjoyed it. Staff was friendly and helpful.
Stayed 1 night in Dec 2023

6/10 Okay

Leona

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was clean, quiet and the staff friendly. The rooms are old but cute. However the shower was slow to drain and the sink stopper did not work.
Stayed 1 night in Dec 2023

10/10 Excellent

Iobi

Stayed 2 nights in Dec 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Really enjoyed my stay. Room was clean, bed was very comfortable. Will definitely stay again 😊
Stayed 1 night in Nov 2023

8/10 Good

Kerry, Hamilton

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice and comfortable for a business trip. Parking was quite tight in terms of space but no dramas and a very safe. My room is right next to the entrance door so only reason it’s not five stars as because people travelling in an outside the door were quite noisy late at night. I know it’s not the properties problem but it did make me get woken up late at night and early in the morning as people moved in and out the door. Definitely a place like that again
Stayed 1 night in Nov 2023

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Upstairs rooms are nice and bright, with plenty of morning sun. The balcony had seats just outside the door which was great for the afternoon sun and able to pop out of the room for a smoke. Free carparking but it's first in as that's shared with the patrons at the pub/restaurant just across the driveway. Good food at the restaurant too
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Oct 2023

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

Duran McGurk

Stayed 1 night in Oct 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
the toilet flushing mechanism was broken, and we had difficulty flushing the toilet there was no instruction sheet to explain how to operate the television--no phone so that we could ring for advice
Stayed 1 night in Sep 2023

6/10 Okay

Linda

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy last minute booking. Pizzas delicious. Handy to the village for breakfast next morning. Room nice and clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff and lovely meal.
Stayed 1 night in Jul 2023

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how close the property was to the intercity bus stop, supermarket, restaurants and library. All within walking distance. The view from the front rooms of the lodge were great with the bridge and waterfall. It was very clean and tidy. My room would easily fit three guests.
Stayed 1 night in Jul 2023

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Close to the intercity bus terminal and supermarket is an 8 min walk. I like the bridge and waterfall across the road and a fish and chip shop next door. Check in staff are also part of the bar staff so you do have to be patient when waiting to check in. It was a little hard to find reception desk but just ask at the bar.
Stayed 1 night in Jul 2023

6/10 Okay

David, Picton

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Restaurant was excellent. Heating in the room was poor.
Stayed 2 nights in Jun 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Always great staying there ,fantastic bed ,Always get a good night's sleep. Food is scrumptious in restaurant,parking is great, very happy friendly staff .Always a pleasure.😀
Stayed 1 night in May 2023

8/10 Good

Keith

Stayed 1 night in May 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and will return.The food was excellent in the dining room and the open fire a bonus. Wine by the glass was reasonably priced. The accommodation was on the expensive side but our upstairs room was very comfortable.
Stayed 2 nights in May 2023

10/10 Excellent

Elizabeth Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stopover place to stay Great meals Treat to watch SKY sports. Parking - for us in a motorhome was challenging.
Stayed 1 night in Apr 2023

8/10 Good

Alexx

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business trip
Stayed 2 nights in Apr 2023

8/10 Good

Annette

Stayed 1 night in Mar 2023

6/10 Okay

barry

Liked: Cleanliness, staff & service
Property is tired, bed was comfy, bathroom was clean - however shower door would not close properly, it was nice to be able to walk next door to the bar & restaurant & not have to worry about driving.
Stayed 1 night in Mar 2023

10/10 Excellent

murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Mar 2023

8/10 Good

Jennifer

Liked: Cleanliness
Basic One Nighter
Very basic room, old but clean and tidy. Right in the middle of town, so convenient to shops, cafes, etc and nice walk along the river. Too many beds in room (double and single), left little room to move or to put luggage. Wifi was intermittent. We had a room facing the street which was noisy until about 9pm, but then OK. Wine fridge a bit inappropriate with little room for other, non-bottled, food. OK for one night stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. comfortable room and friendly staff
Stayed 1 night in Feb 2023

8/10 Good

J

Stayed 1 night in Feb 2023

6/10 Okay

John

Just okay
Was an okay location and convenient onsite parking but several improvements could improve the experience. The room could have been a little cleaner and the room amenities the least of any accommodation I have stayed in. Also some maintenance required. Rooms overlook car park. Reasonable pricing comparatively but still not cheap for budget accommodation. Good pub onsite but that not cheap either
View from room
Room including fan - no air conditioning
Outside pub table
Stayed 1 night in Jan 2023

10/10 Excellent

Gavin

Stayed 3 nights in Dec 2022

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central & comfortable accommodation for an o'night stay. Room was upstairs (no elevator) and was very hot (muggy summer!) - had a fan which was very much appreciated. Good location with parking, easy to walk around Warkworth - to the river and dining options in town.
Stayed 1 night in Dec 2022