Terrace/patio
Check availability

Reviews of Alice House

Alice House
18 Hinekohu Street, Auckland

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 48 reviews" "
Rating 8 - Good. 18 out of 48 reviews" "
Rating 6 - Okay. 3 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, room comfort
The unit is nice, service and communication great.this is on of two units at a residential home. The area is not flash, so if you dont mind that you will be fine..but if you want a good or better area then this is not for you.
Stayed 3 nights in Jan 2024
Response from Alice on 30 Jan 2024
Thank you for your stay

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed and very helpful host
Stayed 2 nights in Nov 2023
Response from Alice on 5 Nov 2023
Thank you, Sam. It is our pleasure to host you and your wife.

6/10 Okay

Ryan

Travelled with group
Pictures on here are decieving Kitchen smells like auckland zoo Holes in walls Cobweb galore No toilet paper Other than that pretty good
Stayed 1 night in Nov 2023
Response from Alice on 5 Nov 2023
Sorry to hear that. We just had a very bad couple living in this room for 2 days and just checked out today. They were drinking and drunk and had a big fight. They made so much mess. They Damaged the toilet door and left a big hole. They also damaged the toilet seat. We fixed up the door and bought a new toilet seat in the morning . As it was close to check in time, we didn't finish the painting the door. We had a very stressful morning by these guests. Expedia website doesn't have anywhere to let hotel owner report bad guests which I wanted to block them forever!

8/10 Good

Maryanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Area is lovely and quiet . It was nice and private. Wasnt able to get the wifi though . They provided all necessary amenities. It was kept clean and tidy. Awesome stay
Stayed 2 nights in Jun 2023
Response from Alice on 4 Jul 2023
Sorry, I didn't get your message until late. I tried the internet is working. You might get the password incorrect. But I should've got there to help you. Thank you for your staying.

8/10 Good

Rangi

Stayed 2 nights in Jun 2023
Response from Alice on 4 Jul 2023
Thank you for your stay

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Lovely stay! Alice herself was really sweet and all went smoothly! Many thanks
Stayed 1 night in May 2023
Response from Alice on 18 May 2023
Thank you Mary!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet setting
Stayed 2 nights in Apr 2023
Response from Alice on 23 Apr 2023
Thank you

10/10 Excellent

Kathryn

Stayed 1 night in Mar 2023
Response from Alice on 6 Apr 2023
Thanks

10/10 Excellent

Salote

Stayed 2 nights in Sep 2022

10/10 Excellent

Donald

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Close to vibrant town
Stayed 2 nights in May 2022
Response from Alice on 31 May 2022
Thanks

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Great for families.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Really clean and tidy Comfortable bed Quiet Good parking
Stayed 1 night in Apr 2021

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, room comfort
King Room
Lovely place for a family seperate bedrooms and comfortable interior with two outdoor areas
Stayed 2 nights in Jan 2021

8/10 Good

Joy

Business traveller
Liked: Cleanliness, room comfort
Nice comfortable quiet place to stay.Plenty of room.
Stayed 1 night in Jul 2020
Response from Alice on 21 Aug 2020
Thank you. You are welcome.

4/10 Poor

Diand, New Zealand

Business traveller
Liked: Cleanliness, amenities
Clean and tidy and a comfortable bed but area felt dodgy and very tired homes. The place was freezing and one tiny heater.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Nice and clean inside. Outside needs some TLC. Very close to residential housing.
Stayed 1 night in Jul 2020

10/10 Excellent

Ki, Cheshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not find a single fault with this property. I was made to feel welcome from the second I arrived. The property had everything I could possibly need for my stay. The owners are so warm, welcoming & friendly. I would 1000% recommend this to anyone and would definitely stay again myself.
Stayed 4 nights in Feb 2020
Response from Alice on 25 May 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking right outside our unit. The rooms were tastefully decorated and clean. Appreciate the Macconna coffee. The barking dog was scarey.
Stayed 1 night in Mar 2020
Response from Alice on 7 Apr 2020
Thanks

6/10 Okay

Verified traveller

Liked: Cleanliness
We chose it because it was near our brother in law in Green Bay so for that reason it did its job. Not sure why people say it was quiet, someone was coughing their guts up at 5.30 am every morning. The walls are paper thin so you hear ev.erything. To be fair it was ok for what it was
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Alice on 7 Apr 2020
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Alice on 2 Jan 2020
Thanks for your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Alice on 16 Nov 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet. There was plenty of parking but at night when we came home the people from the other unit had parked in the middle taking up 2 parking spaces. Maybe the parks need to be painted.
Stayed 3 nights in Mar 2019
Response from Aloce on 4 Apr 2019
Thank you for your feedback. We will improve the parking area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay at Alice House
Stayed in the King Suite at Alice House for 3 nights. 'Open Plan' style main room has king-sized bed, well-equipped kitchen, dining area, tv and a couple of single lounge chairs in one large room. There is a spacious second room with one single bed & a single trundle. Take note that if you book for two people needing two separate beds, you need to let Alice know in your booking requests that you will be using the single bed, as it doesn't come automatically made-up. There is a small hanging rack for clothes, but no drawers or shelves for clothes storage, which is fine for a short-stay, but might be annoying on a longer stay. The bathroom is not overly flash, but is clean and functional. Good shower temp & pressure. Basic bathroom supplies are provided - shampoo, body wash, cake of soap in the shower, pump-pack soap at basin - but are 'standard' sized products which are used from guest to guest, so if you are a bit squeamish about 'sharing', suggest to pack your own.
Stayed 3 nights in Jan 2019
Response from Alice on 3 Feb 2019
Thank you for your feedback. I will improve.

10/10 Excellent

Dave, Norfolk UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Owners Adrian & Alice could not have been more helpful and welcoming. Very friendly and lovely couple.
Stayed 7 nights in Nov 2018
Response from Alice on 17 Nov 2018
Thank you very much for staying our place. We hope you enjoy the rest of your trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying at Alice House. Was nice and clean, would recommend to a friend.
Stayed 2 nights in Sep 2018
Response from Alice on 15 Oct 2018
Thank you

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely helpful owner and great little unit.
Stayed 3 nights in Jul 2018
Response from Alice on 13 Aug 2018
Thank you for your feedback.

8/10 Good

sandra, far north nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotlessly clean. Bedside lamps would be an improvement. No flannels were provided but to be fair we didn't ask for any as I had packed some. Alice house is in a residential street. The neighbours were quiet.
Stayed 1 night in Apr 2018
Response from Alice on 7 Apr 2018
Thanks for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable little unit at the end of no-exit road
Alice was welcoming, the unit was clean and tidy as described. Complimentary breakfast was basic but most welcome. Bed comfortable, no noisy neighbors.
Stayed 1 night in Mar 2018
Response from Alice on 19 Mar 2018
Thank you for your feedback

10/10 Excellent

Sabrina, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very clean
This was a very nice and clean hotel. The owner was very friendly and attended to all our needs. Our room was cleaned daily and fresh towels was provided each day. Very private and quite. Great place to stay.
Stayed 5 nights in Mar 2018
Response from Alice on 19 Mar 2018
Thank you very much for your feedback

10/10 Excellent

Kevin, Waipu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying with friends
As the title says, we were greated by the owner like we were returning friends. She was very attentive to why we were there and was genuinly interested. Breakfast was lovely and the home made yoghurt just divine. Our rooms were spacious and very well equipped, the deck area was lovely to sit out on and eat lunch and was well shaded for my afternoon nap !
Stayed 2 nights in Feb 2018
Response from Alice on 19 Feb 2018
Thank you very much for your family stay. I wish your children having a bright future at swimming.

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Good setup for the price
Handy location and you do have your own space. There was some confusion when I went out in the car for an early morning coffee, and the host tried to get in to the room. Gave my wife a bit of a shock.
Stayed 2 nights in Jan 2018
Response from Alice. on 12 Feb 2018
? , If I did made you inconvenience please forgive me. I did not meant to interrupt you.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Felt like home away from home, felt safe , warm and inviting. Awesome service, very helpful. Would definitely stay again
Stayed 1 night in Jan 2018
Response from Alice on 10 Feb 2018
Thank you so much for your feedback. It was my pleasure for doing everything.

10/10 Excellent

Mani, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely top notch!
Beautiful accommodation with a host that made sure we had a comfortable stay. The room was lovely and one could see the personal effort Alice had made to ensure everything was provided. We arrived late and found her waiting for us at the doorstep with a smile. Thank you Alice for your amazing hospitality! I would rate it ten stars!
Stayed 2 nights in Jan 2018
Response from Alice on 7 Feb 2018
Thank you so much for your feedback. It's my pleasure for doing everything.

8/10 Good

Barry, wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice setup. I deal for family
Alice met me when I arrived. Very pleasant. The accommodation has 2 Rooms each with basic TV. Full kitchen and bed in first room. 3 beds and ensuit in second room. All nice and new. Shared Large deck with new out door furniture. All fairly new.
Stayed 1 night in Jan 2018
Response from Alice on 30 Jan 2018
Thank you for staying our place.

8/10 Good

frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017
Thank you for your feedback.

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in a neighborhood cottage!
Alice is a wonderful host. She gave advice, had fruit and cereal for breakfast. It was hot and muggy, so she brought us a fan. Beautiful deck to sit on with glorious breeze
Stayed 3 nights in Dec 2017
Thank you very much for staying our place. I hope you will enjoy the rest of your journey.

10/10 Excellent

Thomas, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice surprise
Great facility and lovely landlady. Beautiful unit with everything you need to spend even more than a day. Very clean and nicely decorated. Highly recommended
Stayed 1 night in Oct 2017
Response from Alice on 29 Oct 2017
Thank you so much, Thomas.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable. Friendly manager. Great economical place to stay with all basic utilities availble
Stayed 1 night in Oct 2017
Response from Alice on 6 Nov 2017
Thank you

8/10 Good

Brian, Manawatu

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet, comfortable accommodation
Very well set up and with lots of complimentary consumables
Stayed 3 nights in Aug 2017
Response from Alice on 27 Aug 2017
Thank you Brian for feedback. Yes, the dog is just too curious for everything and I will try to keep him away when people come.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place close to city
Very nice couple own this
Stayed 3 nights in May 2017

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Friendly
We felt at home at Alice House. The bungalow had everything we needed and Alice and Adrian were wonderful!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place if you do not want to be in Downtown.
Large place with 2 bedrooms and 2 bathrooms. Very large Kitchen, well stocked with all you need, Alice is very helpful and accommodating

10/10 Excellent

Samuela, Firenze

Travelled with partner
Liked: Cleanliness, amenities
Ampio appartamento con cucina giardino e patio ottima sistemazione
Stayed 1 night in Feb 2020
Response from Alice on 7 Apr 2020
Thanks

2/10 Terrible

roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
IMPRESENTABLE
ESE ESTABLECIMIENTO NO EXISTE ,ES UNA CASA PRACTICAMENTE ABANDONADA , LLENA DE MATERIALES Y CAJAS ,SIN PERSONA ALGUNA QUE ATIENDA
Stayed 1 night in Dec 2018
Response from alice on 13 Dec 2018
You didn't show up and at last minute you wanted to refund. I have been waiting for you the whole day and got everything ready for you. you review is not acceptable!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a stopover
The place was great but hard to find. Clean good space. Even got toothbrush. Breakfast was ok but the bread was strange.
Stayed 1 night in Feb 2018
Response from Alice on 19 Feb 2018
Thanks

8/10 Good

Lars-Bertil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Alice on 30 Jan 2018
Thank you for staying our place

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schön gelegenes Cottage mit wunderbaren Vermieter
Schön gelegenes kleines Cottage mit sehr hilfsbereiten Vermietern. Adrian und Ellen sind wirklich sehr daran interessiert, einem den Aufenthalt so angenehm wie möglich zu machen. Die kleine Terrasse des Hauses ist wunderschön, hier kann man die Abende in ruhiger Umgebung sehr schön ausklingen lassen und merkt nicht, dass man fast mitten in Auckland. Wenn wir wieder in Auckland sind werden wir auf jeden Fall wieder hierherkommen.
Stayed 3 nights in Oct 2017
Thank you so much giving us feedack. Your opinions means a lot to us.