Deluxe Suite, 1 King Bed, Jetted Tub
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Reviews of Crystal Inn & Suites Atlantic City Absecon

2 out of 5
Crystal Inn & Suites Atlantic City Absecon
346 E. White Horse Pike, Absecon, NJ

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 129 out of 1001 reviews" "
Rating 4 - Poor. 70 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arlinda, Puerto Rico

Stayed 1 night in Apr 2024

6/10 Okay

Crystal

Liked: Staff & service
I would stay there again at crystal inn
Stayed 1 night in Mar 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Good, service was Good, No dislikes
Stayed 5 nights in Mar 2024
Response from Crystal Team on 2 Apr 2024
Dear Mikel, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

8/10 Good

ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good place to stay. The walls are thin though but clean, good staff and parking was a breeze.
Stayed 2 nights in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Ricardo, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

6/10 Okay

Nicole

Travelled with partner
Disliked: Staff & service, amenities
I didn't like that in detail it stated breakfast included and when we got there they said they don't do breakfast anymore and that they may start it in the summer. They should have notated that they temporarily don't serve breakfast on their website
Stayed 1 night in Feb 2024
Response from Sammy on 2 Apr 2024
Dear Nicole --our website does not say about breakfast.

6/10 Okay

Theo

Travelled with family
Liked: Staff & service
Disliked: Amenities
A easy stay for the money
Stayed 2 nights in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Theo, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean we could smell the bleach in the air!!
Stayed 1 night in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Ronald, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

10/10 Excellent

Denise

Stayed 2 nights in Jan 2024

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Betsy

Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

marlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
Stayed 1 night in Dec 2023

8/10 Good

Julianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi strength was terrible
Stayed 2 nights in Dec 2023

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sammy on 30 Dec 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sammy on 30 Dec 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Crystal Team on 30 Dec 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is wonderful. Very nice family run hotel. The room was clean and bed comfortable. The only downfall was I couldn’t find the remote for the tv the whole visit.
Stayed 1 night in Dec 2023
Response from Crystal Team on 30 Dec 2023
Dear Wendy --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Denise

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sammy on 30 Dec 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Sammy on 30 Dec 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sammy on 21 Nov 2023
Dear Denise --we really appreciate your review. Thank you.

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family trip
A trip to complete some doctors visits and paperwork at lawyers
Stayed 5 nights in Nov 2023
Response from Crystal Team on 17 Nov 2023
Dear Cathy --We really appreciate your review. We are nice, clean & comfortable inn. Crystal Team works extra miles to take care of our valuable guests. Thank you! !

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Crystal Team on 17 Nov 2023
Dear Denise --We really appreciate your review. We are nice, clean & comfortable inn. Crystal Team works extra miles to take care of our valuable guests. Thank you!

6/10 Okay

Richard

Stayed 1 night in Nov 2023
Response from Sammy on 5 Dec 2023
Dear Richard --we really appreciate your review.

10/10 Excellent

Regulo angel

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Nov 2023
Response from Sammy on 10 Nov 2023
Dear Regulo Angel Thank you for your review!

6/10 Okay

STACEY

Stayed 1 night in Nov 2023
Response from Sammy on 29 Nov 2023
Dear Stacey --we really appreciate your review.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Crystal Team on 5 Nov 2023
Thank you Denise

10/10 Excellent

Denise

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Crystal Team on 2 Nov 2023
Dear Denise --we really appreciate your review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you!

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Sammy on 31 Oct 2023
Dear Denise --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you!

10/10 Excellent

Joseph

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a hidden gem hotel. I was in the process of moving from North NJ to this area. Had a small delay with my arrangement and needed a place to stay for a week. Very comfortable environment, there is a main office with a refrigerator where you can purchase beverages, as well as a Five Guys, Walgreens, Pizzahut and a bar all within 5 minute driving distance. My room was so quiet! Great for catching up on sleep and my cat Ghost rested very peacefully. Staff was super polite and accommodating, enjoyable experience checking in and checking out. Parking lot is extremely well lit, I was able to park within 10 feet of the door to my room, very convenient. I would recommend this as a great place to stay for my friends and family.
Stayed 8 nights in Oct 2023
Response from Sammy on 18 Oct 2023
Dear Joseph --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you !

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from Crystal Team on 18 Oct 2023
Dear Denise --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very nice staff
Stayed 1 night in Oct 2023
Response from Crystal Team on 18 Oct 2023
Dear Jack --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you!

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Sammy on 10 Oct 2023
Dear Rhiannon --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you !

10/10 Excellent

CARIANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
The folks that own/run this establishment are so lovely and helpful. Beds are super comfy, no complaints at all. I stay there every couple of weeks and will keep coming back!
Stayed 1 night in Sep 2023
Response from Crystal Team on 10 Oct 2023
Dear Cariann --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you !

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Oct 2023
Response from Crystal Team on 9 Oct 2023
Dear Jennifer --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you!

2/10 Terrible

HANNAH

Stayed 1 night in Oct 2023
Response from Crystal Team on 31 Oct 2023
Dear Hannah --we are really sorry for inconvenience during your stay.next time you talk to manager they will help you.

10/10 Excellent

Regulo angel

Liked: Cleanliness, staff & service, property conditions & facilities
friendly and respetful
Stayed 1 night in Sep 2023
Response from Crystal Team on 29 Sept 2023
Dear Regulo angel --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you !

2/10 Terrible

Luis

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs bit me throughout the night
Stayed 1 night in Sep 2023
Response from Sammy on 29 Sept 2023
Dear Luis --we are really sorry for inconvenience during your last stay. we have a reputed pest control company take care at regular intervals.

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Crystal Team on 23 Sept 2023
Dear Edward --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you !

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Crystal Team on 19 Sept 2023
Dear Russell --we really appreciate your review. we are nice, clean and comfortable inn. our Crystal Team works extra miles for our valued guest. We would love to host you again. Thank you!

10/10 Excellent

CARIANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Crystal Team on 18 Sept 2023
Dear Cariann --we really appreciate your review. we are nice, clean and comfortable inn. our Crystal Team works extra miles for our valued guest. We would love to host you again. Thank you!

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Crystal Team on 18 Sept 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. our Crystal Team works extra miles for our valued guest. We would love to host you again. Thank you!

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the third stay for my husband and I. The property is clean. The rooms are clean and have a refrigerator and microwave. The staff is friendly and helpful. The location is 20 minutes from the Casinos and beach but it is near Shoprite , Dollar General, Pizza Hut, Denny’s, DQ and several other stores in close proximity. I don’t have a problem with staying again n the future! and plenty of food etc.
Stayed 3 nights in Sep 2023
Response from Crystal Team on 18 Sept 2023
Dear Michele --we really appreciate your review. we are nice, clean and comfortable inn. our Crystal Team works extra miles for our valued guest. We would love to host you again. Thank you!

2/10 Terrible

Helene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called in the afternoon and asked if I could check in at 9 pm. They said not a problem. Got there at 9 pm the area. Never checked in I was terrified to get out of my car. Called twice there was no answer.
Stayed 1 night in Sep 2023
Response from Sammy on 18 Sept 2023
Dear Helene --we really appreciate your review. we are nice, clean and comfortable inn. our Crystal Team works extra miles for our valued guest. We would love to host you again. Thank you!

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Office keeps door locked, have to ring bell!! They give you coffee and muffin, please ring doorbell. Never give you clean towels, ring bell! Refrigerator didn't work and mildew smell. Office was friendly!!
Stayed 2 nights in Sep 2023
Response from Crystal Team on 15 Sept 2023
Dear Maria --we really appreciate your review. we are nice, clean and comfortable inn. our Crystal Team works extra miles for our valued guest. Thank you!

10/10 Excellent

Ramona m

Business traveller
Liked: Cleanliness, staff & service
Last minute stay hotel was clean. Staff was extremely polite and friendly rooms. Comfortable area is safe. Parked right in front of my room, which was great because it was raining
Stayed 1 night in Sep 2023
Response from Crystal Team on 14 Sept 2023
Dear Ramona --we really appreciate your review. we are nice, clean and comfortable inn. our Crystal Team works extra miles for our valued guest. We would love to host you again. Thank you!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very quiet
Stayed 1 night in Sep 2023
Response from Sammy on 9 Sept 2023
Dear Nancy --we really appreciate your review. we are nice, clean and comfortable inn. our Crystal Team works extra miles for our valued guest. we would love to host you again. Thank you!

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is well kept. This is my second time here and have no complaint. Looking forward check-in again soon.
Stayed 1 night in Sep 2023
Response from Crystal Team on 9 Sept 2023
Dear joel --we really appreciate your review. we are nice, clean and comfortable inn. our Crystal Team works extra miles for our valued guest. we would love to host you again. Thank you!

6/10 Okay

Shirley

Travelled with partner
Disliked: Amenities
The place outside looks run down from the picture, the room has been renovated so it was clean however, the “hot breakfast” on the outside sign should be taken down as the breakfast were not what I expected. Additionally, the wifi was bad, can’t even connect hence cannot communicate with family. If you advertise free wifi, I expect to have it other don’t advertise it. If you just need a one night stay and don’t care about the comfort than by all means.
Stayed 2 nights in Sep 2023
Response from Sammy on 9 Sept 2023
Dear Shirley--we really appreciate your review. we are nice, clean and comfortable inn. our Crystal Team works extra miles for our valued guest. we would love to host you again. Thank you for your suggestions!