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Reviews of SpringHill Suites by Marriott Atlanta Airport Gateway

3 out of 5
SpringHill Suites by Marriott Atlanta Airport Gateway
2091 Convention Center Concourse, College Park, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1004 reviews" "
Rating 8 - Good. 193 out of 1004 reviews" "
Rating 6 - Okay. 62 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

We like that it is on the airport tram line
Stayed 1 night in May 2024
Response from David on 20 May 2024
Thank you for your review

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility and the staff was phenomenal
Stayed 1 night in May 2024
Response from David on 13 May 2024
Thank you for your review

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from David on 14 May 2024
Thank you for your review

10/10 Excellent

shannon, Colbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for those super early flights!
Stayed 1 night in May 2024
Response from David on 11 May 2024
Thank you for your review

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property close to the airport.
Stayed 1 night in Mar 2024
Response from David on 11 May 2024
Thank you for your review

6/10 Okay

Chris

Stayed 1 night in May 2024
Response from David on 9 May 2024
Thank you for your review

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky train to the airport was a great feature.
Stayed 1 night in May 2024
Response from David on 7 May 2024
Thank you for your review

2/10 Terrible

Sara

Shower did not work AC was very loud did not cool enough
Stayed 1 night in Apr 2024
Response from David on 2 May 2024
Thank you for your review

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from David on 20 May 2024
Thank you for your review

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property
Stayed 1 night in Jan 2024
Response from David on 23 Apr 2024
Thank you for your review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are wonderful and so is the breakfast area!
Stayed 3 nights in Apr 2024
Response from David on 22 Apr 2024
Thank you for your review

10/10 Excellent

Christopher, San Juan

Stayed 2 nights in Jan 2024
Response from David on 11 May 2024
Thank you for your review

10/10 Excellent

Kalie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from David on 19 Apr 2024
Thank you for your review

10/10 Excellent

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy walking to restaurants and to airport
Stayed 1 night in Apr 2024
Response from David on 15 Apr 2024
Thank you for your review

10/10 Excellent

Melissa

Travelled with family
Wonderful choice for easy access to the convention center and the airport! The breakfast was also top notch!
Stayed 2 nights in Apr 2024
Response from David on 15 Apr 2024
Thank you for your review

10/10 Excellent

amanda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Was a great place to stay…very convenient for our trip we were in town for.
Stayed 1 night in Apr 2024
Response from David on 15 Apr 2024
Thank you for your review

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Hotel appears to be on the old side but it fit our needs with jet lag
Stayed 1 night in Apr 2024
Response from David on 12 Apr 2024
Thank you for your review

10/10 Excellent

Robin, Tequesta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super convenient if you only need a night or two and want to be at the airport. While it does not have a full service restaurant, just across the courtyard you can go to a hotel that does. My only complaint is the towels in the bathroom are the worst quality I have ever had. They will definitely rough up your skin a bit if not careful!
Stayed 1 night in Apr 2024
Response from David on 10 Apr 2024
Thank you for your review

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the night to catch an early flight. Our room was clean, quiet and Very convenient to the airport. Highly recommend.
Stayed 1 night in Apr 2024
Response from David on 10 Apr 2024
Thank you for your review.

10/10 Excellent

Allison

Stayed 1 night in Apr 2024
Response from David on 1 May 2024
Thank you for your review

10/10 Excellent

Sun Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect if you need to get to the ATL airport. Staff was friendly and the room was great. My main complaint is that the toilet was so loud when you flushed, like an airplane toilet, and with it being right in front of the bed it will certainly wake someone up.
Stayed 1 night in Apr 2024
Response from David on 8 Apr 2024
Thank you for your review

10/10 Excellent

Bradley

Easy
Stayed 1 night in Apr 2024
Response from David on 8 Apr 2024
Thank you for your review

6/10 Okay

Brad

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Sink was clogged. Maintenance took care of the day we told the front desk while we were out and about. The AC unit would only work for about 15 minutes and then would error out. Nobody fixed it and our stay was warm during the night causing someone to get up and reset the AC during the night multiple times. Otherwise would have been a good stay. Conveniently connected to the airport with a free short Skyline train ride.
Stayed 3 nights in Apr 2024
Response from David on 8 Apr 2024
Thank you for your review

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy access to the terminal
Stayed 1 night in Apr 2024
Response from David on 6 Apr 2024
Thank you for your review.

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from David on 8 Apr 2024
Thank you for your review

10/10 Excellent

Balbinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024
Response from David on 2 Apr 2024
Thank you for your review.

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the airport
Stayed 1 night in Mar 2024
Response from David on 2 Apr 2024
Thank you for your review.

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024
Response from David on 21 Apr 2024
Thank you for your review

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Staff were friendly, room was clean, but the AC kept turning off and was difficult to program which made for a difficult night sleeping. And the coffee pot would not turn on, and was plugged in behind the millwork so I couldn’t even troubleshoot.
Stayed 1 night in Mar 2024
Response from David on 27 Mar 2024
Thank you for your review.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, especially the SkyTrane transport to ATL airport. The staff that I interactied with was the true meaning of Georgia hospitality. I will definately be staying there again in the future.
Stayed 1 night in Mar 2024
Response from David on 25 Mar 2024
Thank you for your review.

8/10 Good

Ashleigh

Stayed 2 nights in Mar 2024
Response from David on 11 Apr 2024
Thank you for your review

10/10 Excellent

Michèle, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Good breakfast. Fresh fruit.
Stayed 1 night in Feb 2024
Response from David on 22 Mar 2024
Thank you for your review.

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was very friendly and attentive. Even gave me a water to welcome me
Stayed 1 night in Mar 2024
Response from David on 18 Mar 2024
Thahk you for your review

6/10 Okay

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff and breakfast were very good, but our room was damaged and soiled.
Stayed 1 night in Mar 2024
Response from David on 15 Mar 2024
Thank you for your review.

10/10 Excellent

Jessica, Revere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from airport sky train. No restaurant in hotel. Parking $40 per day. Close to META train so a car would not be necessary. Clean rooms comfy beds. Hotel breakfast as expected nothing fancy.
Stayed 3 nights in Mar 2024
Response from David on 13 Mar 2024
Thank you for your review

6/10 Okay

Kellyn

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
There was mold behind the mirror and on the ceiling above the shower and door in bathroom. A used washcloth was still in the room. The staff was friendly and helpful, but the room could have been cleaned a little better.
Stayed 1 night in Mar 2024
Response from David on 4 Mar 2024
Thank you for your review and we will address those important issues immediately.

10/10 Excellent

John

Nice
Stayed 1 night in Feb 2024
Response from David on 26 Feb 2024
Thank you for your review

10/10 Excellent

Sima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Well equipped and very roomy and comfortable bedding.
Stayed 1 night in Feb 2024
Response from David on 23 Feb 2024
Thank you for your review.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from David on 26 Feb 2024
Thank you for your review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy Off-Season Cost
Great hotel with an excellent breakfast, very convenient to the airport. Sometimes their rates prohibit our stay; hard to justify the cost differential with other nearby hotels.
Stayed 1 night in Feb 2024
Response from David on 22 Feb 2024
Thank you for your review.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
When I booked this hotel I didn’t realize how convenient it was to the Atlanta Airport. It is easily accessible by the train to the parking. Once there I found the staff very helpful as I arrived as a single woman at 1 am. The breakfast was hot and the most complete I have seen at a motel or hotel. SpringHill suites has won my business!
Stayed 1 night in Feb 2024
Response from David on 21 Feb 2024
Thank you for the fantastic review!

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and updated ...excellent service thanks KRYSTAL
Stayed 1 night in Feb 2024
Response from David on 19 Feb 2024
Thank you for your review

10/10 Excellent

Yashira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for the airport sky train. It was super convenient. Staff was friendly and the room was comfortable and clean. There was only one snafu… we were on the 6th floor and the elevator stopped working and we had to use the stairs with our luggage (11pm). That said, it was working the next morning.
Stayed 1 night in Feb 2024
Response from David on 20 Feb 2024
Thank you for your review. I apologize for the elevator not working that evening. However as you said we had the elevator company here first thing and they made the repair.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from David on 19 Feb 2024
Thank you for your review.

8/10 Good

Tim

Stayed 1 night in Feb 2024
Response from David on 22 Mar 2024
Thank you for your review

10/10 Excellent

Terry

Stayed 1 night in Feb 2024
Response from David on 16 Feb 2024
Thank you for your review.

6/10 Okay

amber

Travelled with family and small children
Liked: Cleanliness, staff & service
It’s minor but There was no pool, the parking was not free and no restaurant on site apparently those things are offered at the hotel across the street with the same name…
Stayed 1 night in Feb 2024
Response from David on 14 Feb 2024
Thank you for your review.

10/10 Excellent

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, solo faltaría donde cenar
Stayed 2 nights in Feb 2024
Response from David on 13 Feb 2024
Thank you for your review

10/10 Excellent

Latilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was amazing… Erica was sooo welcoming.. staff was REALLY nice.. Room was spotless… I’d definitely stay again
Stayed 1 night in Feb 2024
Response from David on 13 Feb 2024
Thank you for your review.

8/10 Good

Dylan

Stayed 2 nights in Feb 2024
Response from David on 13 Feb 2024
Thank you for your review.