Lobby

Reviews of Quality Inn Atlanta Northeast I-85

2.5 out of 5
Quality Inn Atlanta Northeast I-85
2960 NE Expressway, I-85 at Shallowford Rd. ex 93, Atlanta, GA

Reviews

6.8
Rating 10 - Excellent. 163 out of 725 reviews" "
Rating 8 - Good. 233 out of 725 reviews" "
Rating 6 - Okay. 149 out of 725 reviews" "
Rating 4 - Poor. 90 out of 725 reviews" "
Rating 2 - Terrible. 90 out of 725 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was literally a bullet hole in my window. The whole property was dilapidated & the advertisement for a pool was outdated by at least 2 years according to the attendant. Everything was filthy. I had to book another room and check out early. Worst travel experience ever.
Stayed 3 nights in Apr 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Yussuf

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in Mar 2024

6/10 Okay

Latisha

Travelled with family
Liked: Staff & service
The hotel must have been under construction. The doors lacked paint in places. People were outside drinking alcohol and playing music loudly in their rooms. The alcohol bottles were outside the next morning.
Stayed 1 night in Mar 2024

10/10 Excellent

Isabel

Stayed 1 night in Mar 2024

8/10 Good

Bambi, Cornelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a decent place to lay your head without breaking the bank. The rooms have a microwave, mini fridge and a nice large tv. The bed is super comfy and it is only about a 15 minute drive to any venue in Atlanta. This was our second stay here and we will def be staying again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality in is not the 5* Ritz, so if you’re expecting a turndown service and luxury at every turn, you will be disappointed, but if you’re seeking really good value for money then this place is a winner. Really comfortable beds. Amazing TV that is functional with Netflix and real good clarity. Good hot showers and clean. USB and lug points all over the room.The choice of smoking or non-smoking rooms, depending on what you want in a stay. Is a rare treat. The reception area is clean, bright and freshly decorated. There is the added benefit of it being the breakfast area as well and everything that seem to need to be available was available. There are self making waffle machines fresh yoghurt very palatable Coffee bagels cream cheese, fresh fruit. Parking is included and there is ample space for vehicles. Very conveniently located next to the I85, which means a 10 minute drive to downtown Atlanta. Friendly helpful staff. Asking for towels, soap et cetera never seem to be an issue. For 70-80 bucks a night it is a good place to stay..
Stayed 4 nights in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Worth it
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel has improved with more updated rooms but still needs improvement with outside traffic throughout the night. Also, the man that checked me in was not friendly nor made me feel welcome. Had to call back to front desk to get Internet password.
Stayed 1 night in Jan 2024

10/10 Excellent

Kaylin

Stayed 4 nights in Dec 2023

2/10 Terrible

Climesia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The night staff was not professional my room was not clean the floor by the bathroom was nasty and black the bed had dirty linen the tv wouldn’t come on I call down to the front he said no refund and he couldn’t move me
Stayed 1 night in Dec 2023

2/10 Terrible

Ravi, FRANKLIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

mea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Ayla-marie

Travelled with family
Liked: Staff & service
It worked
So this wasn't the best experience but it also wasn't the worst experience we have had. The front desk guy was very nice when we checked in and when the TV didnt work in my parents room they fixed it within the hour. I think this hotel is a work in progress. The toilets, tvs, and beds seemed to be all new. While some of the other furniture needed some upgrades along with the bath tub. The lobby was definitely renovated recently and very nice and clean. It worked for what we needed which was just a 1 night stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Dontavious

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Dontavious

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk guys was really rude.
Stayed 1 night in Dec 2023

10/10 Excellent

Shani

Liked: Cleanliness, property conditions & facilities, room comfort
A Good Night's Stay!
We decided to stay intown after a concert in the city and I wasn't expecting much, but this is actually a really good hotel. The price, cleanliness of the room, the condition of the property was a bit dated, but that doesn't have an effect on the overall stay. I am glad that I made this choice. It was a good decision. I would recommend if you need a quiet, clean, and inexpensive place to stay overnight.
Stayed 1 night in Dec 2023

10/10 Excellent

Alana

Stayed 1 night in Dec 2023

10/10 Excellent

Meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean nice room
Stayed 2 nights in Dec 2023

10/10 Excellent

Tyler, Atlanta

Cool
Stayed 1 night in Dec 2023

10/10 Excellent

Candrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Deonte

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went as expected….!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Rene

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Would it be an Amazing stay
New renovated room, loos awesome and comfortable, just my advice more attention to detail on cleanliness and equipment. There was spider webs on the restroom and the tv it never turned off we had to unplugged
Stayed 2 nights in Nov 2023

10/10 Excellent

Rubén

Stayed 8 nights in Oct 2023

8/10 Good

Juli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

Manju

Stayed 1 night in Oct 2023

8/10 Good

Dequan

Liked: Staff & service
Really enjoyed the customer service! They made staying there more enjoyable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean, staff helpful and friendly. A little noisy because of traffic, but I was satisfied!
Stayed 2 nights in Sep 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Stayed 1 night in Sep 2023

10/10 Excellent

Bambi, Cornelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights over Labor Day weekend for Dragon Con. Only a 15 minute drive to Atlanta midtown which was so convenient. Easy access right off of hwy, but down in a little nook that felt totally safe and quite. Room was next to a cute courtyard with big, old and beautiful trees. Room was super clean with a nice, huge flat screen tv on the wall. Shower was great with a curved out shower curtain that doesn't touch you. Room had a microwave and a mini fridge, and one of the most comfortable mattresses I ever slept on. Probably the best quality room I ever gotten for such an affordable price. The name fits this place perfectly. Never had time to try the free breakfast, but maybe next year when we come back to Dragon Con because we will most definitely stay here again. Thank you Quality Inn for such a pleasant stay.
Stayed 4 nights in Aug 2023

6/10 Okay

Stephanie

Stayed 9 nights in Aug 2023

8/10 Good

RIHAM

Stayed 3 nights in Aug 2023

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good inn. Great breakfast. Nice customer service. Room in good condition. Room service is good.
Stayed 3 nights in Jul 2023

8/10 Good

Paul

Stayed 1 night in Jul 2023

8/10 Good

Chanalea

Stayed 2 nights in Jul 2023

10/10 Excellent

Alda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and accommodating. Property not located in a convenient spot for the things we wanted to do.
Stayed 1 night in Jul 2023

4/10 Poor

Oshin

Travelled with partner
Disliked: Staff & service
Overall the stay was decent. Housekeeping collected one of my shirts, possibly confusing it with a towel. It was a brand new shirt. I never even got to wear it. The worse part was being woken up at 5am by a domestic dispute a few doors down. She argued on the phone for an hour before her husband came. Then they argued for another hour. All while being outside and yelling. Very ghetto. Won’t stay here again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

Theresa

Stayed 1 night in Jun 2023

10/10 Excellent

Breana

Stayed 1 night in Jun 2023

8/10 Good

Sheidaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice, although the room can be better. The shower floor wasnt in good conditions.
Stayed 3 nights in Jun 2023

6/10 Okay

YALEMZEWED

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, and hospitable.
They sent a repairman up within minutes to fix my TV remote. I love the breakfast buffet, and I'm looking forward to them bringing the meat selections back soon.
Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I’ll pick a different place next time
The chairs are old an torn. Bathroom seal on tubs to wall are open . There’s water damage behind the bathroom door. Other Very noisy guests late into the night.
Stayed 2 nights in May 2023

2/10 Terrible

Angela

Stayed 2 nights in May 2023

10/10 Excellent

Antrean

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice comfortable stay!
Stayed 1 night in May 2023