Exterior

Reviews of Rodeway Inn Norcross

2 out of 5
Rodeway Inn Norcross
5990 Western Hills Dr, Norcross, GA

Reviews

7.0

Good

Rating 10 - Excellent. 203 out of 923 reviews" "
Rating 8 - Good. 308 out of 923 reviews" "
Rating 6 - Okay. 223 out of 923 reviews" "
Rating 4 - Poor. 92 out of 923 reviews" "
Rating 2 - Terrible. 97 out of 923 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good restful stay
Stayed 4 nights in Nov 2023

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
It was good
Stayed 1 night in Oct 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jaymi

Business traveller
Liked: Staff & service
Its a bit outdated and rn down. But the people are nice and the rooms are mostly clean
Stayed 6 nights in Sep 2023

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place because it was secluded and it wasn’t on a busy roadway.
Stayed 1 night in Sep 2023

10/10 Excellent

Cherrita

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, room comfort
Good value
Excellent cleanliness and comfort for the price, easy to find, friendly staff.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at this facility was kind. Otherwise the best thing I can say about this property was there were no bugs. The rooms were not clean and we're very outdated. I actually cleaned the shower and the bathroom before we use it. I would not come back to this hotel unless it was a desperate emergency.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Easy access to highways & conveniently located to everything.
Stayed 1 night in Jun 2021

6/10 Okay

jorge

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Está en muy buen lugar cerca de todo pero hace falta remodelar los baños y el interior el WI-FI NO FUNCTION BIEN solo estibe por una noche con la familia solo reserve para ir al parque MLB eso si service al cliente 100%y el aire acondicionado súper brutal para ir a dormir una o dos nochecita esta pasable 06-05-2021
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness
I wouldn't stay here again. I guess at least they didn't have bugs I saw
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This was a great place to stay while I was filming in the Atlanta and surrounding areas. It was quiet, perfect temp insider my room, was able to use an iron from the front desk. My only complaint was the ice is upstairs only, with no way for anyone who is handicap to access it! So it's not very handicap accessible.
Stayed 4 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slave ownership
The ceiling collapse why me and my kids was sleeping they still making me pay no paperwork
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Poor service my room key was giving to another person without my permission I feel so violated
Stayed 1 night in May 2021

8/10 Good

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay
Stayed 3 nights in Apr 2021

6/10 Okay

Bianca

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not all that
Stayed 4 nights in Apr 2021

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Bianca

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2021

8/10 Good

Latisha

Liked: Cleanliness, staff & service
Too much weed smoking people walking around noisy upstairs beds uncomfortable carpet needs replacement refrigerator not working
Stayed 1 night in Mar 2021

6/10 Okay

Stephen

Business traveller
Liked: Room comfort
Clean room comfortable bed. The end
No hassle check in. manager even gave me an iron for my suit. No loud noises. No noticeable drug activity, prostituition or police presence. a peaceful 2 night stay. P.S. AC never got cold but the nights were cool enough with just the fan. Id stay another 2 nights if I had to.
Stayed 2 nights in Nov 2020

10/10 Excellent

Latoya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Stevie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was super nice I enjoyed myself it was very comfortable great service I enjoy myself
Stayed 1 night in Oct 2020

2/10 Terrible

DaJuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ec
It was quick and respectful
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

2/10 Terrible

Pepito

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

IrianaisPacheco, Marietta, Ga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, the girls at the front desk super helpful.
Stayed 2 nights in Aug 2020

8/10 Good

Debra, Fayetteville Georgia

Business traveller
Liked: Staff & service
It was clean and adequate for a night’s rest. It should be a little more updated as the furniture is old and moldy. But the bed and sheets were clean as well as the bathroom.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Nice and quiet place, but the bath tub doesn’t look good
Stayed 2 nights in Aug 2020

2/10 Terrible

Felicia

Disliked: Cleanliness, property conditions & facilities, room comfort
Not acceptable
The room was not acceptable smelled like mildew there were pillows laying outside on the bushes tje gentleman at front desk showed me another room water leaking from bathroom light fixture I asked for refund and he stated he would process refund and I left
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

SadieKavanagh, Norcross Ga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel friendly staff clean rooms excellent customer service.....................its awesome
Stayed 1 night in Jul 2020
Response from V.Javer on 14 Jul 2020
Dear Sadie, Thank you for taking survey and leaving us such a great review. We are happy to hear that you enjoyed staying with us. I will share your review with my staff members. Please maker reservation with Expedia for future express check in process. Thank You

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay shower not functional
Stayed 1 night in Jun 2020
Response from V. Javer on 11 Jul 2020
Dear Michael, We are apologizing for inconvenience during stay. Please allow us to accommodate you again in future. We promise it will be more pleasant than previous stay. Thank You for staying with us.

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from V.Javer on 11 Jul 2020
Dear Angel, Thank you for taking survey for your previous stay with Rodeway Inn and leaving such a great review. Please make reservation with us in future. Thank You

10/10 Excellent

Melissa

Stayed 1 night in May 2020
Response from V.Javer on 11 Jul 2020
Dear Melissa, Thank you for taking survey for your previous stay with Rodeway Inn and leaving such a great review. Please make reservation with us in future. Thank You

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very shocked how nice the rooms were for such a cheap price!
Stayed 1 night in Apr 2020

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

4/10 Poor

Bonnie, Green Bay

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Smelly room old furniture and bedding. No breakfast
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
😒
So i arrived at the hotel pretty late . I walked in the hotel lobby stunk so bad . Ok boom , I’m waiting at the counter and ain’t nobody coming . So i start looking and i see the worker sitting down rocking back and forth . So I’m like hello she get up taking her time . Didn’t greet or nothing . Kept tryna catch a attitude until i told her “ idk what’s yo problem but watch who yu talking to “ just was super annoying but the room was clean and the bed was super comfy .
Stayed 2 nights in Feb 2020

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An nice inexpensive place to crash
Everything was fine. Atlanta traffic sucks and it can be busy on the nearby streets but other than that this place was fine. I would probably stay again if I was looking for a low cost option.
Stayed 2 nights in Jan 2020

6/10 Okay

NotHappy, South Carolina

Business traveller, Travelled with group
The fact that it took 8 days to process my credit card!!!
Stayed 5 nights in Dec 2019

4/10 Poor

Vincent

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean. Oy thing i did not like is the noise from the gate from the storage site next door. The gate squeaked loudly every few minutes was annoying.
Stayed 2 nights in Nov 2019

4/10 Poor

Ronald

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Customer service was awesome..room was kinda small and old. It was clean. Clean towels , sheets, and linen. Id stay again. No big breakfast only coffee
Stayed 2 nights in Sep 2019