Lobby

Reviews of Baymont by Wyndham Commerce GA Near Tanger Outlets Mall

2 out of 5
Baymont by Wyndham Commerce GA Near Tanger Outlets Mall
267 Steven B Tanger Blvd, Commerce, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 282 out of 648 reviews" "
Rating 8 - Good. 215 out of 648 reviews" "
Rating 6 - Okay. 90 out of 648 reviews" "
Rating 4 - Poor. 27 out of 648 reviews" "
Rating 2 - Terrible. 34 out of 648 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place to stay
Stayed 1 night in Mar 2024
Response from V on 25 Mar 2024
Manuel, Thank you for taking the time to review our property. It's good to hear that you found the property to be clean and quiet. We appreciate your business as well as your feedback and we hope you stay again soon.

8/10 Good

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect other than they didn’t have any extra pillows and me, my husband and our two kids all shared a king. The lady at the front desk was very nice, and got us checked right in.
Stayed 1 night in Mar 2024
Response from V on 24 Mar 2024
Morgan, Thank you for taking the time to review our property. We are glad that everything was perfect during your stay other than extra pillows. We do apologize that we didn't have and extra pillow during your stay. Our king rooms do max out at 2 guest. It is required that guest with more than two people book for a room with two beds. That gives the space and pillow count that was needed. We do appreciate your business as well as your feedback and hope you stay with us again soon.

10/10 Excellent

dereniece

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and neatly organized, but the thin walls made it easy to hear your neighbors and the traffic from the nearby highway. But you can't beat the price!
Stayed 1 night in Mar 2024
Response from V on 17 Mar 2024
Dereniece, Thank you for taking the time to review our property. we appreciate your business and hope you stay with us again soon.

8/10 Good

Susan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
ended up with handicap accessible room. no chair to sit on in room, no place to put soap et al in shower. difficult to reach behind for toilet paper. very basic hotel. very limited carb breakfast.
Stayed 1 night in Mar 2024
Response from V on 17 Mar 2024
Susan, You booked for a handicap accessible room and we are sorry that we have to keep the room and the shower accessible for guest that need this room type in a wheelchair. W hope that you give our property another chance and book for a standard king.

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we did not like the noise from the road ,did not like the hard wood floors lots of grit ,pillows were very small not real pillows, and no dogs allowed when the web site reads service dogs only.. and the coffee taste like chocolate,over all it felt like we stayed in a Motel 6
Stayed 3 nights in Mar 2024
Response from V on 17 Mar 2024
David, Thank you for taking the time to review our property. Sorry it sounds like you did not enjoy your stay with us. We are pet free property but service dogs will always be welcome. Our guest usually love our coffee we are sorry you did not.

2/10 Terrible

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was the worst thing I ever slept on like sleeping on a brick
Stayed 1 night in Mar 2024
Response from V on 3 Mar 2024
Timothy, We are sorry you did not like our bed during your stay. Most people love them. We do appreciate your business as well as your feedback.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2024
Response from V on 15 Jan 2024
Joel,Thank you for taking the time to review our property. We appreciate your business as well as your feedback

8/10 Good

Tina

Stayed 1 night in Dec 2023
Response from V on 23 Jan 2024
Tina, Thank you for taking the time to review our property. We appreciate your business as well as your feedback and hope you stay with us again soon.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sweet night's rest in Commerce
The room was very clean and the bed was super large. The shower and cleaning facilities in the room were very nice sized. The hotel was well lit and I would think a family would feel very safe staying there.
Stayed 3 nights in Dec 2023
Response from V on 15 Jan 2024
Laura,Thank you for taking the time to review our property. We hope you stay with us again soon.

10/10 Excellent

Zachary

Stayed 1 night in Dec 2023
Response from V on 16 Jan 2024
Zachary, Thank you for taking the time to review our property. We appreciate your business and hope you stay again soon.

10/10 Excellent

Joy

Stayed 1 night in Nov 2023
Response from V on 15 Jan 2024
Joy,Thank you for taking the time to review our property.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from V on 7 Nov 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again soon.

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Weekend wedding
Beautiful and clean, but the mattresses and pillows could use replacing or upgrading. The breakfast was pretty sad. Fresh pastry, fresh fruit would be way better. The coffee was kind of gnarly. Would definitely stay again, but I'll bring my own food and pillows.
Stayed 2 nights in Nov 2023
Response from V on 6 Nov 2023
Thank you for taking the time to review our hotel. We will pass your feedback to our owner. We appreciate your business and hope you stay with us again soon.

10/10 Excellent

Raymeshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from V on 6 Nov 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again soon.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, amenities like coffee maker microwave fridge hair dryer.
Stayed 1 night in Nov 2023
Response from V on 5 Nov 2023
Thank you for taking the time to review our hotel. We appreciate your feedback as well as your business. We hope you stay with us again soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from V on 5 Nov 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again soon!

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped for a few hours sleep. Very clean and safe parking. Very well lit and plenty to eat around the area.
Stayed 1 night in Oct 2023
Response from V on 1 Nov 2023
Thank you for taking the time to review our hotel. We appreciate your business as well as your feedback. We hope you stay with us again soon.

2/10 Terrible

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible Customer Service
After checking in, discovered very few channels working on tv. Major issue because stopped there to watch national broadcast of a big football game. Desk clerk said she had no idea about channels or tv and just keep trying. When issue persisted and she began getting other guest complaints, she called owner and still had no idea what to do. I asked to check out so I could find another hotel, but she said she could not authorize a refund. Manager would not be in until Monday. I asked her to call manager and she refused. I could not leave knowing there would be no refund. Finally, the manager did show up and rebooted modem, channels came back, he apologized and left. Not training guest clerk and her refusing to call manager to solve my issue totally unacceptable. Will never stay there again.
Stayed 1 night in Oct 2023
Response from V on 31 Oct 2023
Mr. Martin, We sincerely apologize for not meeting your expectations during your stay with us. We would also like to apologize for the delay getting the TVs reset. We have talked with the desk agent and gone back over what to do in that situation to ensure that this does not happen again. We do thank you for taking the time to review our hotel as your feedback helps us to do better and be better for our guest. We hope in the future you give us another chance to meet and exceed your expectations.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay while traveling. Easy check-in, desk clerk was very pleasant and room was clean with no funky smells. We LOVED the fact that it is a non-smoking hotel! Will stay here again.
Stayed 1 night in Oct 2023
Response from V on 26 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your feedback and hope you stay with us again soon!

10/10 Excellent

donna

Liked: Property conditions & facilities
Great stay, clean, great beds and many eating places close by
Stayed 1 night in Oct 2023
Response from V on 24 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again soon.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again!
Stayed 2 nights in Oct 2023
Response from V on 23 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your feedback as well as your business. We hope you stay with us again soon.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from V on 22 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again soon.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in late and the check in staff were super friendly. We didn't stay long but were happy with our stay.
Stayed 1 night in Oct 2023
Response from V on 19 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your feedback as well as your business. We hope you stay with us again soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Towels needs to be replaced. If you don't like the sound of traffic. This may not be the place for you. The door isn't a heavy one so it doesn't block out noise.
Stayed 3 nights in Oct 2023
Response from V on 29 Oct 2023
Thank you for taking the time to review our hotel. We will be looking into the towel issue you had. Yes, I-85 is right behind our hotel and we working towards a better sound barrier to block the noise. We appreciate your feedback as well as your business.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Race weekend
The room was very nice and cleaned daily. The bed was very good but the pillows were very thin. All in all it was a very good stay.
Stayed 4 nights in Oct 2023
Response from V on 16 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again soon.

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2023
Response from V on 17 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again soon.

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Love the Commerce, GA area. This hotel is right next to the Interstate and super noisy all night long. No sound proofing at all. The staff is average. Friendly but not social at all. Breakfast is super minimal. Cheap stay for a night but next time will spend a few dollar more for a better experience elsewhere.
Stayed 1 night in Oct 2023
Response from V on 12 Oct 2023
Thank you for taking the time to review our hotel. We are sorry that we didn't meet your expectations during your stay. We do appreciate your business as well as your feedback. We hope you change your mind and stay with us again.

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed 1 night in Oct 2023
Response from V on 11 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your business as well as your feedback. We hope you stay with us again soon.

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
This girl was nice and clean and easily accessible.
Stayed 1 night in Oct 2023
Response from V on 9 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your business and your feedback. We hope you stay with again soon.

10/10 Excellent

DARWIN F

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from V on 9 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your business and we hope you stay with us again soon!

6/10 Okay

Janet

Travelled with family
Average Hotel
Just an average hotel. Pillows were awful. It was clean minus the floor. Not sure why Hurricane Shoals pictures are in with this hotel. It’s no where close to here. Staff was very nice.
Stayed 2 nights in Sep 2023
Response from V on 2 Oct 2023
Thank you for taking the time to review our hotel. We will pass along your concerns to the owner. We appreciate your feedback as well as your business.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very clean
Stayed 1 night in Sep 2023
Response from V on 27 Sept 2023
Thank you for taking the time to review our hotel. We appreciate your business as well as your feedback and hope you stay with us again soon.

10/10 Excellent

Erica

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from V on 26 Sept 2023
Thank you for taking the time to review our hotel. We appreciate your business as well as your feedback. We hope you stay with us again soon.

8/10 Good

Carol

Stayed 2 nights in Sep 2023
Response from V on 9 Oct 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again soon.

8/10 Good

Lisa, Tallahassee

Travelled with partner
Seemed new and upgraded. Pool was clean and wonderful to swim in after a long drive. Staff was helpful. Only suggestion is to add grab bars in the shower. Thank you.
Stayed 1 night in Sep 2023
Response from V on 17 Sept 2023
Thank you for taking the time to review our hotel. We will give the suggestion about the grab bars to our owner. We appreciate your business as well as your feedback. We hope you stay with us again soon.

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from V on 15 Sept 2023
Thank you for taking the time to review our hotel. We appreciate your business.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent I have no complaints. I'm very happy I stayed here.
Stayed 1 night in Sep 2023
Response from V on 13 Sept 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again soon.

8/10 Good

Deondre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for a good price will definitely stay again. Only thing I didn’t like is that they charged my card without my permission because they said during football season people reserve rooms an can’t pay for them when they get here so they charge you before hand they shouldn’t assume everyone has that problem.
Stayed 2 nights in Sep 2023
Response from V on 4 Sept 2023
Thank you for taking the time to review our hotel. We appreciate your business as well as your feedback. We hope you stay with us again soon.

10/10 Excellent

Shelda

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent staff! Great rooms! Super.clean!
Stayed 2 nights in Sep 2023
Response from V on 4 Sept 2023
Thank you for taking the time to review our hotel. We really appreciate your kind words. We look forward to you staying with us again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from V on 3 Sept 2023
Thank you for taking the time to review our hotel. We hoe you stay with us again soon.

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from V on 23 Aug 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again in the near future.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Check in was fast and friendly. It’s quiet considering how close the Tanger Outlets are.
Stayed 1 night in Aug 2023
Response from V on 13 Aug 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again soon.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was incredibly friendly, accommodating and helpful during the entire stay.
Stayed 1 night in Aug 2023
Response from V on 13 Aug 2023
Thank you for taking the time to review our hotel. Thank you for your kind words about our front desk staff. I will be passing that along to them. We appreciate your business and we hope you stay with us again in the near future.

10/10 Excellent

Cedrick

Stayed 6 nights in Jul 2023
Response from V on 21 Aug 2023
Thank you for taking the time to review our hotel. We appreciate your business.

8/10 Good

Martha

Stayed 2 nights in Jul 2023
Response from V on 13 Aug 2023
Thank you for taking the time to review our hotel.

10/10 Excellent

Mark

Stayed 1 night in Jul 2023
Response from V on 13 Aug 2023
Thank you for taking the time to review our hotel. We appreciate your business.

8/10 Good

Earlanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Check in was good. They stay was good the rooms were very nice and clean. The service from the staff was excellent 👏.
Stayed 3 nights in Jul 2023
Response from V on 17 Jul 2023
Thank you for taking the time to review our hotel. It's always nice to hear that our staff was excellent and that our rooms were nice and clean. We appreciate your feedback as well as your business! We hope you stay with us again in the future.

10/10 Excellent

FRED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t go wrong
Nice clean room at a fair price. We were very pleased.
Stayed 1 night in Jul 2023
Response from V on 10 Jul 2023
Thank you for taking the time to review our hotel. We appreciate your feedback as well as your business. We hope you stay with us again in the future.

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and safe
Stayed 1 night in Jul 2023
Response from V on 5 Jul 2023
Thank you for taking the time to review our hotel. We are so glad that you felt safe at our property and hope you stay with us again soon. We appreciate your business.

8/10 Good

Bryan

Stayed 2 nights in Jun 2023
Response from V on 29 Jun 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with us again in the future.