Terrace/patio

Reviews of Plaka Hotel

3 out of 5
Plaka Hotel
7, Kapnikareas & Mitropoleos St, Athens, Attiki

Reviews

9.4

Exceptional

Rating 10 - Excellent. 694 out of 1001 reviews" "
Rating 8 - Good. 248 out of 1001 reviews" "
Rating 6 - Okay. 37 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plaka Hotel is centrally located and within walking distance to the metro, shopping, dinning, sights, and night life. Staff were pleasant and helpful. As for our room, it was very small and noise carried from our neighbors room. This is a boutique (small hotel) with around 75 rooms and is located in a safe area.
Stayed 3 nights in Apr 2024
Response from XT on 15 Apr 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Ed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect; walk to everything. The staff was extremely helpful, especially Ava. We got excellent advice re touring options. Rick Steves provided his expected great advice for eating and walking tours.
Stayed 3 nights in Apr 2024
Response from XT on 15 Apr 2024
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Kartik

Stayed 3 nights in Apr 2024
Response from XT on 9 Apr 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service
We stayed for 2 nights and it was an awesome location. We walked all over and were within walking distance to acropolis. Lots of shops and restaurants all around and tons of shopping. The place was clean and the beds were super comfortable. Happy with this stay!
Stayed 2 nights in Mar 2024
Response from XT on 1 Apr 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Craig

Travelled with partner
Very friendly staff.
Stayed 2 nights in Mar 2024
Response from XT on 29 Mar 2024
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. loved the rooftop patio. staff were very helpful. The only complaint is that the soundproofing between adjacent rooms was poor.
Stayed 2 nights in Mar 2024
Response from XT on 26 Mar 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent and ideally situated in the centre of Athens. The staff in particular deserve praise for the wonderful service provided. Their kindness and help was much appreciated when my partner tripped and fell in the street outside.
Stayed 2 nights in Mar 2024
Response from XT on 26 Mar 2024
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Samreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Walking distance to all the popular sights. No need for a car if you stay here. Great breakfast. Very nice staff. Rooftop has amazing view of Parthenon. The only complaint is that the glass wall in bathtub does not stop the shower water from getting everywhere. But other than that it’s amazing!!
Stayed 3 nights in Mar 2024
Response from XT on 22 Mar 2024
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Kosta

Stayed 1 night in Mar 2024
Response from XT on 28 Mar 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Carolyn, Oldham

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location! Our first time in Athens (won't be the last) so we wanted somewhere with good transport connections & not too far from the Acropolis. The Plaka Hotel was everything we hoped for, stunning views of the Acropolis from your window, as well as from the rooftop bar. The staff were great, very attentive and so helpful. The rooms were a good size with a fridge to keep our chocolate bars & baklava cool. Plaka is a vibrant area, with plenty of things within easy walking distance. The bars & restaurants cater for all tastes, so what's not to like! Would love to go back, but experiencing Athens in the winter made the climb up to the Acropolis easier than in the height of summer.
Stayed 3 nights in Feb 2024
Response from XT on 28 Feb 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Sheila, Amesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from rooftop terrace! Some street noise at night but the location is great!
Stayed 2 nights in Feb 2024
Response from XT on 13 Feb 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Pak Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly hotel staffs and the view at the roof is the best
Stayed 1 night in Feb 2024
Response from XT on 8 Feb 2024
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Kevin Robin

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from XT on 6 Feb 2024
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Priscilla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, convenient location, nice staff.
Stayed 2 nights in Jan 2024
Response from XT on 5 Feb 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W
Stayed 3 nights in Jan 2024
Response from XT on 1 Feb 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the heart of everything Plako ! Live the friendly staff and professionalism they show ! Room walls are thin you can hear everything your neighbors are saying! Breakfast was free and great variety! Beautiful hotel ! Live my stay and will be back !
Stayed 3 nights in Jan 2024
Response from XT on 22 Jan 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

CARLOS, SAN JUAN PUERTO RICO

Stayed 3 nights in Jan 2024
Response from XT on 7 Feb 2024
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Charlotte

Two out of my 4 nights stay were excellent. Unfortunately, I had a group of American girls staying in the rooms around me who were obnoxiously rude and inconsiderate of the other guests on the floor. They checked in quite late and thought it was ok to be loud for a couple of hours. I called reception and was told that they have just arrived and they will settle soon. Couldn’t believe that was the response I received. The next morning at breakfast, the lady who comes around to ask the guests if everything was okay with your stay , was informed about those noisy guests . Obviously nothing was done about it because my last night there I had to make 2 calls for reception to get them to keep the noise down. I was literally listening to the conversation the 2 girls were having next door to me . The hotel should have addressed my concerns that morning when I advised the staff member at breakfast. I did say something to them as I checked out . The male staff did address the problem when I called and I thank him for doing this . Overall, the hotel is in a great location. Walking distance to everything . I had a room with a view of the Acropolis. No self serve laundry facilities but there is a laundromat 3 minutes walk around the corner that will cost you £ 5 . Hotel was going to charge £15 . There’s a small supermarket around the corner so you can stock up on water and drinks and put them in the bar fridge . Breakfast was nice . Staff kept everything clean. Nice variety on offer.
Stayed 4 nights in Jan 2024
Response from XT on 18 Jan 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay due to the disruptive behavior of other guests. We appreciate your acknowledgment of the male staff member who addressed the issue promptly when you called, and we will be sure to commend his efforts.Rest assured that we will be implementing measures to prevent such incidents in the future. Your feedback is invaluable in helping us improve our services, and we are committed to creating a positive experience for all our guests.We hope that despite this setback, you will consider giving us another opportunity to exceed your expectations on a future visit. Once again, we apologize for any inconvenience caused, and we appreciate your understanding.

10/10 Excellent

Aliya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to most of main attractions.
Excellent customer service, they even offered us continental breakfast at 2:30 am because we had to leave that day at 3:30 am. Highly recommend.
Stayed 1 night in Jan 2024
Response from XT on 16 Jan 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Merle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from XT on 16 Jan 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
We had a lovely stay at the Plaka Hotel. Everyone was so friendly and welcoming. It was very clean and the bed was very comfortable. If I was going to Athens again I would definitely stay at the Hotel Plaka. Perfect.
Stayed 3 nights in Dec 2023
Response from XT on 16 Jan 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Gail Roberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from XT on 12 Feb 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Bernard

Stayed 1 night in Nov 2023
Response from XT on 16 Jan 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from XT on 23 Nov 2023
Thank you for staying with us.We appreciate your high score.

10/10 Excellent

Lesley

Stayed 2 nights in Nov 2023
Response from XT on 22 Nov 2023
Thank you for staying with us and for the high score.Hope to see you again on another future trip to Athens.

10/10 Excellent

Monica

Travelled with partner
Liked: Amenities, property conditions & facilities
Definitely value for the money.Breakfast excellent
Stayed 3 nights in Nov 2023
Response from XT on 21 Nov 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Michael James, Trowbridge

Stayed 3 nights in Nov 2023
Response from XT on 16 Jan 2024
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

MARY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Rooms. Staff helpful and friendly. Comfortable room. Good breakfast. Beautiful roof bar with a wonderful view.
Stayed 4 nights in Oct 2023
Response from XT on 20 Nov 2023
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Amit, Bear

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from XT on 16 Nov 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Jadwiga, St Catharines

Liked: Cleanliness, staff & service, property conditions & facilities
It was great.
Stayed 1 night in Nov 2023
Response from XT on 14 Nov 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Gilan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from XT on 14 Nov 2023
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Nitin

Stayed 1 night in Nov 2023
Response from XT on 1 Dec 2023
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Ariane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and awesome view from the rooftop!!! Close proximity to everything!!! Rooms close to the street view can be a little noisy...but you can hear the music from the performed at times..which was nice!
Stayed 3 nights in Nov 2023
Response from XT on 13 Nov 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from XT on 10 Nov 2023
Thank you for staying with us.We appreciate the high score.

10/10 Excellent

janeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023
Response from XT on 3 Nov 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Lyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, very good service and very good breakfast
Stayed 1 night in Oct 2023
Response from XT on 2 Nov 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at the Plaka Hotel! The staff is friendly, the breakfast is delicious, and the beds are comfortable! Location is great, Recommended!
Stayed 2 nights in Oct 2023
Response from XT on 30 Oct 2023
Thank you for staying with us.We appreciate your feedback.

8/10 Good

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe 4 and 1/2 stars The breakfast is varied but not that appealingly looking. Room was decent size. Staff friendly but not fully helpful.
Stayed 3 nights in Oct 2023
Response from XT on 30 Oct 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, large rooms, good location, nice restaurant view of the acropolis. Friendly staff.
Stayed 2 nights in Oct 2023
Response from XT on 25 Oct 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Camille

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Buena localización
Stayed 1 night in Oct 2023
Response from XT on 24 Oct 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk to all major attractions. Great view of Acropolis from roof.
Stayed 2 nights in Oct 2023
Response from XT on 23 Oct 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing rooftop restaurant/bar with view of the Acropolis.
Stayed 1 night in Oct 2023
Response from XT on 20 Oct 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooftop view is a must see.
Stayed 1 night in Oct 2023
Response from XT on 23 Oct 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a breathtaking view of the Acropolis. I appreciated that a staff member greeted us at breakfast and checked if we had any questions or special needs during our stay.
Stayed 1 night in Oct 2023
Response from XT on 23 Oct 2023
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service
The property was walkable to different places but the room was just ok
Stayed 1 night in Oct 2023
Response from XT on 19 Oct 2023
Thank you for staying with us.We appreciate your feedback.

6/10 Okay

Craig, Greensboro

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from XT on 20 Oct 2023
Thank you for staying with us.We appreciate your feedback.

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from XT on 20 Oct 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Cath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time on the roof
The shower over the bath was disappointing, as it is difficult to get in and out. We booked 9 months ago and couldn't get a Acropolis view room so settled for one with a balcony but it had 2 air conditioning units and a trough of plants so impossible to use as no space for chairs. We had a fantastic couple of nights on the roof terrace, we are there both nights and we're joined by Greek friends on our final evening. All the staff are extremely helpful, at check in/out, at breakfast and on the roof terrace. It was probably our 4th visit and we would stay again as we live the plaka, even though it is very busy.
Stayed 2 nights in Oct 2023
Response from XT on 18 Oct 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

LaDonna

Stayed 1 night in Oct 2023
Response from XT on 6 Nov 2023
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from XT on 10 Oct 2023
Thank you for staying with us.We appreciate your feedback and the high score.