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Reviews of Hotel Cristallo

4 out of 5
Hotel Cristallo
Via Los Angeles 195, Santa Maria Degli Angeli, Assisi, PG

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 112 reviews" "
Rating 8 - Good. 42 out of 112 reviews" "
Rating 6 - Okay. 15 out of 112 reviews" "
Rating 4 - Poor. 4 out of 112 reviews" "
Rating 2 - Terrible. 1 out of 112 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pradeep, GNV

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were great. The place could use some updating but well maintained for its age.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

in moung

Liked: Cleanliness, room comfort
Not bad Room is big
Stayed 1 night in May 2019
Response from Gabriele on 4 Jun 2019
Gentile cliente, Grazie della bellissima recensione del nostro hotel! Siamo contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, La direzione

8/10 Good

Pasquale, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to center of town
We chose the hotel because it was close to Assisi and at reasonable rates
Stayed 1 night in Jul 2017
Response from Gabriele on 31 Jul 2017
Grazie per aver soggiornato presso la nostra struttura. Il suo giudizio è molto importante per noi!

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Good hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel close to Assisi.
We enjoyed our stay, had great service and would return.

8/10 Good

Mimi, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good last minute move
It was a very last minute booking because I didn't like my other hotel in Assisi up the hill, so I left there one day early (without able to get a refund) and booked this hotel, also because it was near Santa Maria degli Angeli where I wanted to visit on my last day, also nearer to train station. So it worked out well for me for the move. It was pouring rain when I checked in, but the staff was friendly and efficient.

10/10 Excellent

Lucie, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything were perfect. All persons that we meet were very nice, at the desk, for the breakfast. The place is clean. We passed a good moments at the hotel.

10/10 Excellent

Kathleen, Herndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I would have known how far out this hotel was when I booked it. Could walk to Plaza of Mary of the Angels. Loved the hotel and the view of the basilica/old town of Assisi was priceless!

8/10 Good

monica, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was nice and clean. A little far from town. Good breakfast.

6/10 Okay

Verified traveller

satisfactory
it was a little town outside of assisi. nothing fantastic . reasonable & acceptable service, although I was impressed with the gentlemen who served us coffee/cappuccino at the breakfast reception. he was very prompt, polite and was multi-tasking.

10/10 Excellent

nick, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments, close to metro and bus.
Staff is very friendly and accommodating. Would recommend highly.

8/10 Good

Tom, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for the value!
A little dated facility but nice staff and good breakfast! One of the best cups of espresso I had in Italy.

6/10 Okay

john, new york, ny

Liked: Staff & service
Disliked: Room comfort
Not bad, Not great
Very, very tiny rooms (and I was one person in a double room), safe in the room was sketchy, not much of a breakfast. On the plus side, relatively close to the historic center, prompt email responses when I asked for directions on how to reach the hotel via bus.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
I think this is a good choice for choosing "Hotel Cristallo" when visiting Assisi, although it is on locat in Assisi, but it would be easier to take the local bus for transpotation and for a good price.

8/10 Good

Emmanuel, Livingston, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected for a Four Star Hotel
It's O.k.. Emplyees are just trying their best,

8/10 Good

Caroline, Worcestershire

Liked: Cleanliness, staff & service, property conditions & facilities
An interesting stay
The hotel is on a main road so traffic noise is an issue if you want a view (in our case made worse by the patio door not fitting flush). However, it is clean and the staff are friendly and breakfast has a reasonable continental type choice. It is a shame that the room’s balcony has no table or chairs and that there is only one chair in a double room. There is parking at the hotel and a good 1 Euro bus that takes you to Assisi and to the station. Overall the hotel is comfortable and the staff do their best but on days when bookings are low the management seem to try to save on having proper breakfast staff and use the reception staff which does not work. The dining room meals seemed very pricey but there are restaurants a km away. All this said we enjoyed our stay.

2/10 Terrible

Julia, Brazil

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor breakfast
The hotel is situated outside Assisi, about 5km far, so you'll need a car or other transportation to visit San Francis Church and its surroundings. The breakfast is disappointing, absolutely no fruits and low quality products. I don't recommend this hotel.

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's one of the best hotels . . . . .
Room larger than average for this class of hotel. Large bath, with shower only. Good parking space in a very quite area. Staff was very friendly, helpful and cheerful. The excellent breakfast will suite any taste. Strongly recommended if you plan to visit Assisi (2 mls away)and its surroundings.

6/10 Okay

Anonymous

Disliked: Staff & service
The facilities are more close
The facilities are more close to a 3 stars than a 4 stars. The service as well. Just indicated for retired people visiting Assisi.

6/10 Okay

Tuula

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

giuliano

Stayed 1 night in Jul 2023

8/10 Good

Antonello

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

MAURO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima location, gentilezza e disponibilità del personale, camera spaziosa con splendida vista su Assisi, dotata di letto matrimoniale con dimensioni al di sopra degli standard, di terrazzino e di ogni altro comfort, bagno nuovo e grande, colazione ottima, sia dolce che salata, parcheggio interno davanti all'entrata. Grazie ed alla prossima
Stayed 1 night in Jan 2022
Response from Elisa on 11 Jan 2022
Mille grazie Mauro, la sua recensione ci rende davvero felici! A presto!

10/10 Excellent

RANDSTAD SERVICES

Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Struttura comoda per visitare Assisi ma pulizia davvero scarsa
Stayed 1 night in Aug 2020

10/10 Excellent

Agata, Napoli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sono già stata in questo hotel qualche anno fa e posso solo riconfermare che si è accolti molto bene, il personale è di squisita gentilezza e simpatia.. Le camere sono pulite bene, bagno grande e funzionale, per la colazione c è l imbarazzo della scelta, offrono veramente una colazione abbondante.... La posizione dell'hotel è ottima, in zona tranquilla ma vicino a tutti i luoghi di interesse in poco tempo..... Tornerò volentieri..... Lo consiglio!
Stayed 2 nights in Oct 2019

6/10 Okay

Antonio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Dongkuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Inma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No nos gustó mucho el recibimiento del recepcionista, pero tampoco queremos darle mucha importancia. El hotel está bastante bien, tiene párquing incluido en la reserva, el desayuno de buffet muy bueno (aunque vimos el menú y es caro si quieres comer o cenar ahí) con fruta natural, bollería artesana y la atención de la mujer también muy agradable. La habitación muy grande aunque la cama no es demasiado cómoda, el colchón parecía de muelles y se clavaba un poco. El baño grande, completo y con el detalle de tener papel higiénico ecológico. Al entrar en la habitación hacía mucho frío y quisimos subir un poco la temperatura regulando el aire, pero se ve que funciona mejor el frío que el calor. Al menos había más sábanas y una mantita en el armario y nos apañamos. No está mal.
Stayed 1 night in Jul 2019

10/10 Excellent

Artid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coccolati al Tuo Hotel in Umbria
Ottimo hotel in tutti i suoi componenti. Cortesia e sorriso, comfort e silenzioso. Professionalità . Consiglio a tutti.
Stayed 1 night in Mar 2019
Response from gabriele on 3 May 2019
Gentile cliente, Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, La direzione

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018
Response from Gabriele on 7 Dec 2018
Gentile cliente, Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto,magari come ci diceva con un bel gruppo numeroso. Cordiali saluti, La direzione

6/10 Okay

KETTY

Liked: Cleanliness, staff & service
Non più di 3 stelle
Il personale molto gentile e disponibile peccato per la struttura un po' trascurata:il box doccia inguardabile. Non credo meriti 4 stelle bensì 3 sono più che sufficienti. Ottima la posizione
Stayed 2 nights in Aug 2018
Response from Gabriele on 30 Aug 2018
Buongiorno da Assisi, la ringraziamo per la recensione lasciata anche se non positiva. In quest'anno stiamo effettuando nuovi lavori e migliorie per garantire ai nostri ospiti miglior comfort e relax durante il loro soggiorno. con la speranza di poterla annoverare di nuovo tra i nostri graditi ospiti Distinti saluti La direzione

10/10 Excellent

Nicola, Pordenone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortevole nelle vicinanze di Assisi
Hotel confortevole situato in zona tranquilla, in buona posizione per visitare Assisi e le città limitrofe come Perugia. Camera spaziosa e luminosa, bagno rinnovato e pulitissimo, personale dell'hotel sempre gentile e molto disponibile.
Stayed 6 nights in Jun 2018
Response from Gabriele on 25 Aug 2018
E’ stato un piacere averLa come ospite e speriamo davvero di rivederLa presto. Grati per la preferenza La Direzione Hotel Cristallo Assisi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018
Response from Gabriele on 11 Dec 2018
Gentile cliente, Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti

8/10 Good

RANDSTAD GROUP ITALIA SPA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

MASSIMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

efix, sardegna

Liked: Cleanliness
viaggio di vacanza
Prenotato hotel come punto di appoggio per visitare Assisi e dintorni, buona posizione, camere spaziose, silenzio, cortesia reception.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritornai dopo due anni
Siamo tornati dopo due anni e devo dire che ci siamo trovati bene come le altre volte. Soprattutto la colazione veramente speciale
Stayed 4 nights in Aug 2017
Response from Gabriele on 28 Aug 2017
e noi l'aspettiamo con piacere per un nuovo soggiorno!!! grati per la preferenza data Gabriele

8/10 Good

RANDSTAD GROUP ITALIA SPA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Grazie per aver soggiornato presso la nostra struttura. Il suo giudizio è molto importante per noi!

10/10 Excellent

zeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
נוח, נקי ומקומם
מקום נחמד מאד וידידותית עם סביבה נחמדה לאוכלל מקומי לקניות ללא לחץ תיירותי.

6/10 Okay

Verified traveller

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepcionista extremamente simpático
Muito bom hotel. Bom café da manhã.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno piacevole
Ho soggiornato in questo hotel per una sola notte. Il livello generale è buono e il personale è squisitamente cortese e professionale. La colazione è abbondante e genuina.

8/10 Good

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo 4 stelle
Un ottimo 4 stelle pulito e camera quadrupla enorme un po distante da centro di Assisi ma avendo la macchina non sussiste nessun problema. Ottimo personale gentile e accogliente.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon punto di partenza
Abbiamo soggiornato due notti per poter visitare Assisi e dintorni. La camera era spaziosa e sia lenzuola che bagno puliti. Wi-Fi buono. Colazione buona e internazionale. Il personale gentile e disponibile.

10/10 Excellent

carlos roque, Bs. As.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel
Muy bien

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natale ad Assisi
Piacevole soggiorno per la notte di Natale. Cena consumata nel ristorante dell'albergo con ottima qualita'.