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Rating 10 - Excellent. 153 out of 610 reviews" "
10 - Excellent
153
Rating 8 - Good. 231 out of 610 reviews" "
8 - Good
231
Rating 6 - Okay. 133 out of 610 reviews" "
6 - Okay
133
Rating 4 - Poor. 56 out of 610 reviews" "
4 - Poor
56
Rating 2 - Terrible. 37 out of 610 reviews" "
2 - Terrible
37
7.8/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Excellent
Gayle
Travelled with family
19 May 2024
Very nice.
Gayle
Stayed 1 night in May 2024
6/10 Okay
Amy
Travelled with family, Business traveller, Travelled with pets
It’s a older hotel it’s not bad for a older hotel staff was nice would stay again
Teresa
Stayed 1 night in Apr 2024
6/10 Okay
Neil
26 Apr 2024
Liked: Cleanliness, staff & service
Facility is older but has been updated. Room was plain but clean. Property is rather close to I-71 so there is some road noise. We recommend South Street Grill in Ashland for lunch/dinner.
This was a good value in that price was right, room was clean and functional in all respects, location was good, and the manager/owner(?) of the property was friendly, professional and helpful.
Only two yhings of note on the negative side. The mirror above the sink was peeling paint. The toilet seat needed to be replaced; it was broken and stained.
Peyton
Stayed 1 night in Dec 2023
Response from Tammy on 2 Jan 2024
Thank you for your review and we will be making the neccessary repairs.We hope to see again soon.
6/10 Okay
Cheryl
Travelled with family
28 Nov 2023
Liked: Staff & service
They only probably we had was the bathroom tub got clogged up while taking a shower. But over all was good.
Simple and clean. On the second day some breakfast supplies were limited.
Roger
Stayed 2 nights in Oct 2023
Response from Tammy on 17 Oct 2023
We are sorry about the breakfast and hope you will stay again we only offer a continental breakfast or as some call it a grab and go breakfast. Thank you for your review.
Good price for somewhere to stay the night.
Upkeep/maintenance of room could be better.
Joyce
Stayed 4 nights in Oct 2023
Response from Tammy on 17 Oct 2023
We thank you for your review and we hope you will stay again. If you could let us know what you feel needed some attention so we could address the issue. Thank you.
I asked for a smoking room even though I don't smoke in the room it's was nasty smelling and dirty I woke up to bug bites at 2 in the morning ask for my cash back and didn't have any on hand got a different room and you couldn't sit on the toilet for the counter second room was clean
Richard
Stayed 2 nights in Sep 2023
Response from Tammy on 17 Oct 2023
We're sorry you had a bad experience with our hotel. We do try to accomodate everyone.
Older property. Newer carpet and bed are ok. Large fridge and satellite TV . Bare minimum provided otherwise. Breakfast included in price yet no coffee and 2 types of cereal available. One gallon of outdated milk and one gallon of outdated orange juice available. One or two packages of instant oatmeal on a rack.. yet no bowls, silverware or napkins provided. This was at 8am.
Front desk staff seemed bothered when asked about coffee, then asked to borrow a lighter as we walked out to go elsewhere for coffee.
Key had to be programmed daily for a three night stay.
Heat/air very loud
Vending machines empty
We actually left at 5pm before our third night.
Price should be $20 cheaper per night and do not advertise breakfast
Carmenita
Stayed 3 nights in Sep 2023
Response from Tammy on 17 Oct 2023
We are sorry for your experience, but we would like to see documentation of this breakfast because bowls, plates and silverware are always on the counter near the microwave for breakfast as for outdated items we again pride ourselves in giving our guest quality products for breakfast.
Room was nothing like in the pictures and does not ally with the rating. Was smelly and there were a couple of insects inside the room and one on bed. Fridge had a leak and water was dripping from the freezer to the bottom compartment so we could not keep any of our stuff. Did not even have breakfast as we wanted to get out of there asap.
Vishan
Stayed 1 night in Sep 2023
4/10 Poor
Trudy
Travelled with family
31 Aug 2023
Disliked: Staff & service, room comfort
Wouldn’t stay here again
Booked this motel in part to print some last minute needed papers needed for the next day. They advertised a business center. Hahaha. To print out papers we were supposed to send it to the man’s cell number. No thanks! It didn’t help that he didn’t seem to have a great grasp on English language. So we ended up spending over an hour in town the next day finding a place to print them.
Breakfast was very minimal.
The only plus I can say for the bedroom was that it had two queen beds and a single which is hard to find for that price range. And it was surprisingly quiet.
But it only had three bath towels
Water sprayed everywhere from the faucet when you used it.
Curtains let in lots light.
Uncomfortable pillows
Trudy
Stayed 1 night in Aug 2023
Response from Tammy on 17 Oct 2023
We thank you for your review but are sorry for your experience.
Our room was accessible and right next to lobby. It was immaculate and every day even though staffing was an issue, our trash was emptied and towels/wash cloths were changed if used. The only thing was that the bathroom electrical outlet was not working for night light and hair dryer. Staff was informed on morning of checkout. Otherwise we had a wonderful room. Beds were comfortable; pillows too. See you next year!
Linda
Stayed 3 nights in Aug 2023
Response from Tammy on 17 Oct 2023
Thank you so much for your review and can't wait to see you next year.
Thank you for your review and hope you choose to stay with us again.
10/10 Excellent
Annette, Hayes
Travelled with pets, Travelled with partner
17 Aug 2023
Liked: Cleanliness, staff & service
Older. Some things need remodeled. Over 75$ per night might merit an air conditioner that works well. (Room 105) the newer building has one bed in rooms but my friend said it was nice.