Overall, we enjoyed our stay. The condo is clean and in a fabulous location downtown. Parking and building access was simple. We were unsure if we had to park in a particular spot because they were numbered but we emailed to ask and got an immediate response. Might be good to update the instructions to explain that guests can choose any spot.
The bed was very comfortable but the couch, not so much. We typically don't spend much time on an airbnb couch but this weekend was just a getaway and given the pandemic, we didn't spend more time in the evenings reading and watching movies.
I always bring shampoo, conditioner and soap with me but the listing said these were included. There was one bar of soap (2 sinks & the shower in the bathrooms so really need 3) and one tiny hotel sized conditioning shampoo and one tiny hotel sized lotion. So we ended up having to buy hand soap, bars of soap and shampoo & conditioner. Not a big deal, just might be best to say "starter amount" of shampoo supplied.
One of the neighbors (we believe directly above the unit) had loud music or TV on late at night for 2 of the nights we stayed and the reverberating bass was quite annoying. We had a sound machine but could still hear it. I did email the property managers and they immediately responded that they'd look into it. It lasted about 90 minutes starting at 10:30pm but eventually stopped, only to happen again the following night.
We did request a one hour later check out on our final day which I thought might be feasible since we checked out on a Tuesday. But, we were told that could not be accommodated. I was a bit disappointed in that but I understand they have staff cleaning and need to get started.
The building is very new, has incredibly high ceilings which make it feel open & airy despite being a fairly small space. A coat rack or hooks would have been nice. Otherwise, we had pretty much everything else we needed. Again- perfect location to walk anywhere downtown. Would stay here again, especially after COVID is over and we can do more and get out more.