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Reviews of Highclere Hotel

2.5 out of 5
Highclere Hotel
19 Kings Road, Sunninghill, Ascot, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 170 reviews" "
Rating 8 - Good. 62 out of 170 reviews" "
Rating 6 - Okay. 16 out of 170 reviews" "
Rating 4 - Poor. 4 out of 170 reviews" "
Rating 2 - Terrible. 0 out of 170 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

A

Stayed 1 night in Mar 2023

8/10 Good

Karin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
A charming older property from the outside. The stairs were a bit steep. I didn't like the fact that the key had to be used to unlock and lock the room making it hatter to flee in the case of an emergency. The shower in my room was tiny. The people were lovely and keen to help.

8/10 Good

Caroline

Stayed 1 night in Nov 2022

6/10 Okay

Jeremy

Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Highclere Hotel is a barebones hotel but good value for the price. There is no breakfast or other amenities available but the room was clean and the staff was especially friendly. The “downtown” area is a block long but has a wonderful cafe, Sun Cafe, which serves breakfast as well as good coffee. I would return to Highclere Hotel should I plan another visit to this area.
Stayed 4 nights in Jun 2022

10/10 Excellent

Nicola

Stayed 1 night in May 2022

4/10 Poor

Neil

Liked: Staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Margaret

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely,warm welcome at reception. Very clean room and extremely spacious. Great location especially when visiting Ascot. Highly recommend this property.
Stayed 1 night in Dec 2021

6/10 Okay

Eddy

Business traveller, Travelled with partner
Liked: Amenities
Room was ok slept ok and a evening event that we went to, got back after midnight, had key to get in front door
Stayed 1 night in Nov 2021

8/10 Good

Tessa

Travelled with partner
Liked: Cleanliness
The room was very clean.
Stayed 1 night in Nov 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant
Stayed 1 night in Nov 2021

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Cheryl

Liked: Property conditions & facilities
Great hotel.
Stayed here for 1 night on 1st October 2021 as we went racing at Ascot. Couldn’t get into the room before we went as it wasn’t vacated from the previous guest, although we knew this before arriving. Hotel owner let us use downstairs bathroom (immaculate) to change in and took out bags so he could put them in the room once it was ready. Our room was comfortable and very clean. Overall very nice , clean hotel.
Stayed 1 night in Oct 2021

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Enjoyable one night stay to visit Wentworth golf tournament. Hotel ideally located for several local attractions. Sunninghill, a nice village with a good choice of places to eat. Will return for sure.
Stayed 1 night in Sep 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time away
Comfortable and clean, taken to room after signing in at reception. Did not need food, but information in room of local restaurants plus takeaways.and pleases to visit.
Stayed 1 night in Sep 2021

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel in a lovely village, on site parking. Was visiting to go to ascot races, they very nicely let us check in early to get ready. Room clean & well presented. It was the second time we’d stayed & would happily stay for a 3rd.
Stayed 1 night in Jul 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, well maintained and ideally placed
Fantastic, friendly, clean and extremely well maintained hotel close to a variety of restaurants on the high street and perfectly placed for Ascot racecourse - just a very short taxi ride away. Highly recommended.
Stayed 1 night in Jun 2021

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Friendly
Friendly staff, a pleasant stay
Stayed 2 nights in Sep 2020

8/10 Good

Andrew

Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value nice clean room comfy bed and walking distance to some nice restaurants, will be happy to stay here again.
Stayed 1 night in Jan 2020

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel
A lovely small hotel. Modern comfortable rooms. Very clean. Good value for money.
Stayed 1 night in Dec 2019

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
excellent location , hotel and host
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

John, Purfleet

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Only stayed 1 night but the owner couldn't do enough to make sure our short stay was very pleasing. Karen provided us with very good local knowledge of nice places to eat nearby in the evening which was very helpful. The room was very well presented, the bed very comfy and my wife and I had everything we needed for a very good nights sleep. We will return when in the area.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service & friendly welcome. Rooms clean & well presented. Would stay again
Stayed 1 night in Sep 2019

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Very helpful and pleasant staff. Great location. Very comfortable and clean.
Stayed 1 night in Aug 2019

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only, but a good find !
It was a single night stopover, arriving in the evening and leaving next morning ..... that said, a later checkin was accommodated and we could have no complaint about the comfort, cleanliness or standard of accommodation, the value for money or the friendliness of the owner. Decent location for a wander to the pub and restaurants on the 'main street' ... no hesitation in recommending.
Stayed 1 night in Aug 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little hotel, owner very helpful at all times, will be booking again.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An overall pleasant stay - the staff were very friendly and welcoming. The hotel was
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a new hinge or new screws perhaps?
Room was clean and tidy. My only niggle was the bathroom door had a loose hinge at the top which meant pulling the door up slightly to close it fully for the en-suite bathroom area.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple and clean hotel . The staff is friendly . My shower is broken and the staff replaces it right away I like the tranquility a lot
Stayed 2 nights in Jul 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Thomas, Liverpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were very clean and bed was very comfortable.
Stayed 1 night in Jun 2019

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and efficient
Karen is really welcoming and helpful. Clean, everything you need and parking too. Breakfast wasn't to my taste, but I'm just hyper fussy! - Sure it suits most people!
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
It wasn’t what I expected from the picture and the price.
Stayed 1 night in Jun 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great place to stay . Only disappointment was that I only had one night here. Great room, brilliant shower and spotless. Breakfast was good value.
Stayed 1 night in Jun 2019

10/10 Excellent

Mr Lewis m porter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Ascot Races
The location is perfect if you are going to Ascot races, 5 minutes from the entrace in cab but enough away from the hustle and bustle. The staff very friendly and welcoming. The room was very clean and beds comfortable. Can't think of one negative.
Stayed 1 night in May 2019

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and pleasant. They do some really nice touches in your room including a complimentary bottle of water and chocolate biscuit / snack.
Stayed 2 nights in Feb 2019