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Reviews of Mountain Retreat Resort by VRI Americas

Mountain Retreat Resort by VRI Americas
936 Cypress Point Dr, Arnold, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 211 reviews" "
Rating 8 - Good. 67 out of 211 reviews" "
Rating 6 - Okay. 11 out of 211 reviews" "
Rating 4 - Poor. 4 out of 211 reviews" "
Rating 2 - Terrible. 5 out of 211 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Klaudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was nice mini vacation, my son really enjoyed the facilities. Too bad the power went out and we were limited to our planned activities.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
quiete
Stayed 2 nights in Apr 2024

10/10 Excellent

Ramalingam

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay at a large condo
Stayed 2 nights in Mar 2024

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property to stay with family; super kid friendly and they have complimentary amenities like pack n’ plays, booster seats and security gates. Staff is super friendly and goes above and beyond to make your stay as comfortable as possible.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria, Galt

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great mountain location! Easy and beautiful drive to Arnold. The resort was family friendly and had great amenities for the kids. Indoor pool and hot tube was great for the day it was raining. The pool table, theater and game room kept our kids entertained and happy. The lodge we stayed at was perfect for a family of 4 and located right next to a creek. The drive to get some snow play was only another 15-20 minutes. It was such a relaxing getaway for our family. We highly recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Prem

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property to stay. As a family we enjoyed staying safe here and travel to Bear Valley for Skiing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Donna

Stayed 2 nights in Mar 2024

10/10 Excellent

Meridith

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful place, the staff are very friendly and kind. Check in was a breeze, and the three days we stayed were wonderful. Can't wait to book our next trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ivana

Liked: Cleanliness, property conditions & facilities
I’d have to think really hard to find something to complain about. Our stay was incredible.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Jaime Jose

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very quiet and nice staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Front desk was very helpful and friendly. Enjoyed the resort facilities. The cabins were perfect for what we were looking for
Stayed 2 nights in Jan 2024

8/10 Good

Jonathan

Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2024

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Mountain Retreat. It is like staying in a cabin in the mountains but without the extra expense of booking and cleaning fees. Also, It is close the Murphys, which has lots of dining options and skiing at Bear Valley.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Amenities
Beautiful setting. Fair cabin

8/10 Good

Nicolle

Liked: Cleanliness, room comfort
Nice property. Clean, comfortable & quiet. Clubhouse has a pool, hot tub, & sauna. There's also a small game room & movie room. We went for a couples get away, but will definitely be back with family. The property is close to big trees, national park, Murphy's, Columbia, Jamestown, lots to do in the area. The bar and Grill at the golf course it's nice for a casual meal.
Stayed 3 nights in Nov 2023

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hope to stay again. Loved it
Stayed 4 nights in Sep 2023

6/10 Okay

Juli

Liked: Cleanliness, room comfort
A perfect hideaway
First I want to say that the property itself is beautiful and for the most part staff were helpful and friendly. In fact we hope to visit the property again. My middle of the road marks are because many of the amenities were not available - hot tub, sauna and gym. The gym being closed is mentioned on the website, however there was no mention of the other two. It was also not mentioned at check in. I saw a posted sign on the pool door about the hot tub. Which prompted me to ask about the sauna because it was a cold weekend and something we intended to utilize. The post is also a bit misleading showing photos of “trails” that don’t exist on property. It’s fine if you have to go to them, but there is no indication of that. I would suggest revising the post to take out photos of trails or better label them. But as I mentioned, regardless, it’s a beautiful little spot and one we hope to go back to when the amenities are all running!
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, quiet setting with a nice water feature outside the unit, nice kitchen amenities.
Stayed 2 nights in Aug 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a great family accommodation! Room to spread out, a lovely deck and warm welcoming fireplace. Private and quiet.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay
Excellent place for a home base. The place was perfect for our family and having a full kitchen was incredibly helpful. This was our second vacation staying here and it was even better this time. Clean, comfortable and spacious. The swimming pool and pool table added to our family fun. Would definitely recommend.
Stayed 4 nights in Jul 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large condo with all one would need. Rustic but very nice.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Mountain Retreat Resort. The unit we stayed in was clean, quiet and comfortable. The bed we slept in was very comfortable. We loved having the decks and patio to eat outside and enjoy the mountains. The unit we stayed in needed a little updating but it was nice and clean. We will be back. Make sure to read papers given to you at check in they have updated information that is not in their binder or online. Dishes must be put into dishwasher and turned on, all garbage needs to be taken out of wastebaskets and put in kitchen garbage can, all dirty towels need to be put into one bathtub only. Or there may be an charged extra. With that being said we loved our stay.

10/10 Excellent

Yuri

Liked: Cleanliness, property conditions & facilities
Awesome place! The lady at the front desk was really nice and helpful. Our condo was huge, clean, and very comfortable. Would highly recommend this place.
Stayed 2 nights in May 2023

10/10 Excellent

Dan

Liked: Cleanliness, room comfort
Jewel in the Sierras
Friendly staff, great recommendations for food. Jewel of the Sierra's.
Stayed 2 nights in May 2023

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, room comfort
Great getaway
Great space! Lots of room to lounge and relax.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jennifer, San Francisco

Liked: Cleanliness, property conditions & facilities
The staff are so friendly & kind - thanks to Sheila, Maryellen and Cherie for making my stay pleasant. The condo was so big, it was kind of big for a single person so I'll be back and bring my friends. The building architecture and design is very retro - late 70s-early 80s. The high ceilings with beams, smoked glass and brass light fixtures -- when I turned on the TV, the program that was on was "Ancient Aliens Declassified" -- all combining to make me feel like a little kid on vacation. The washer/dryer were very new and worked great. I was able to dry my towel after visiting the jacuzzi/pool area. I only wish the bath tub was slightly bigger for a nice relaxing soak in my room.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Perfect stay
Our boys loved this weekend getaway. The apartment was comfortable, with a full kitchen and barbecue setup across our door. The place itself was quiet and kid friendly.
Stayed 2 nights in Mar 2023

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, river outside our door. Kitchen and big for our family.
Stayed 2 nights in Mar 2023

10/10 Excellent

Meridith

Liked: Cleanliness, property conditions & facilities
What a hidden gem! The property is beautiful, the staff is very friendly and kind and all the amenities were very very clean. Can't wait to book our next trip here.
Stayed 2 nights in Mar 2023

10/10 Excellent

Shanelle

Stayed 2 nights in Mar 2023

10/10 Excellent

Naiomi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Sonya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pool and hot tub CLOSED. This was not indicated on the Expedia site and was a big reason for booking this particular property; the indoor pool and hot tub. Supposedly, the hot tub is out of commission for the next few months. They had a nice pool table and some old DVD movies to check out, also games and foosball which was fun. Also, sleds available to check out . The property itself was like taking a step back in time, in the late 80’s early 90’s with decor. I personally thought it was neat but some people might not like that it’s outdated. Another downside was back deck could have been shoveled. The steps were very icy and slippery which could be a hazard. Personally, I think I would’ve given it five stars if the indoor pool and hot tub were working.
Stayed 2 nights in Jan 2023

10/10 Excellent

Christina

Stayed 2 nights in Nov 2022

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, room comfort
It was absolutely beautiful in the mountains. The rooms are clean and comfortable, and the staff is very friendly and helpful.
Stayed 2 nights in Oct 2022

4/10 Poor

Lars

Stayed 2 nights in Sep 2022

10/10 Excellent

Duglas Diaz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Close to the state park. The staff was wonderful. The room was slendid.
Stayed 2 nights in Nov 2021

8/10 Good

Pamela, Glendale

Stayed 2 nights in Aug 2021

8/10 Good

Tom

Liked: Cleanliness
Great stay for a short time
Staff was awesome! Furnace was located in a closet in the main bedroom and was quite noisy. Bed was soft, not a lot of support
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The name of Mountain Retreat is perfect for this resort. Our stay was during a winter snow storm and it was perfect, snow covering everything, a very short distance to the local lifts and I would definitely stay here again. Beautiful property.
Stayed 7 nights in Mar 2021

8/10 Good

john

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
This was the perfect getaway spot. The kids loved the pool and spa at the clubhouse. We took advantage of the games and movies they had available to borrow. The condos were super cute and had everything we needed for our getaway.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this timeshare for over Christmas is was wonderful dated but clean, 3 levels so if handicap woud be difficult, but activities are plentiful, really good location to Big Trees State park :)
Stayed 3 nights in Dec 2019