Exterior

Reviews of Isle of Eriska Hotel and Spa

5 out of 5
Isle of Eriska Hotel and Spa
Benderloch, Oban, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 82 reviews" "
Rating 8 - Good. 18 out of 82 reviews" "
Rating 6 - Okay. 3 out of 82 reviews" "
Rating 4 - Poor. 4 out of 82 reviews" "
Rating 2 - Terrible. 1 out of 82 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LISA M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional setting
Hotel is older style, which is nice but communal areas, main dining room is needed refurb to keep style, but to make facilities plusher for 5 star rating. We stayed hilltop retreats, very nice & more modern. We'll set out for self catering. Overall good stay, a bit expensive for what it was.
Stayed 2 nights in Jul 2023

10/10 Excellent

glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location; friendly helpful staff
Beautiful isolated location, friendly caring staff, spacious room in the main house was lovely. Will try to return some day ….
Stayed 1 night in Jun 2023

4/10 Poor

Alison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff saved the day by being so nice and friendly. Very disappointing, I was not able to book a meal for the first night and they could not feed us with very few guests. Check -in was a marathon. Food was limited, same menu for 4 days, average and over priced. Cleanliness was not great and the place needs a major overhaul and refurbishment. No golf course and grounds have been neglected, nothing like the photo. It is clearly trading and relying on its past glory. An experience not to be repeated.
Stayed 4 nights in Jun 2023

10/10 Excellent

markos

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff are brilliant. Next level service, so friendly and professional. The new fine dining concept was brilliant at the chefs table. Highly recommended this property!
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Carolina, Bogota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. It is a gem in Scotland. We enjoyed every moment at Eriska: the dinner, the spa, the swimming pool, the house, the delicious breakfast. We will definitely come back and stay longer in this beautiful hotel!
Stayed 1 night in May 2023

10/10 Excellent

Colin

Stayed 1 night in Feb 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a stunning location. Had a lovely walk around the island. Very helpful and attentive staff. Food was delicious and the swimming pool area was very relaxing. All in all a great few days away to chill and recharge. Would highly recommend this hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

robert, St Johns

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible place to stay
Stayed 1 night in Oct 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Morris

Stayed 2 nights in Aug 2022

10/10 Excellent

Kenneth, Parkville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great facilities. Big swimming pool, sauna and steam room. Big room
Stayed 2 nights in Aug 2022

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming hotel is an incredible oasis! I absolutely loved the older building and the incredible way they decorated it. The staff, INCREDIBLE! I will definitely want to come back again and refer friends to this place.
Stayed 1 night in Jun 2022

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic getaway on a beautiful property. Food, service, and activities were great.
Stayed 1 night in Apr 2022

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property very unique experience. Would highly recommend this hotel
Stayed 1 night in Apr 2022

10/10 Excellent

Mark

Stayed 2 nights in Apr 2022

10/10 Excellent

simon

Liked: Staff & service, amenities, property conditions & facilities
I honestly felt like I was at Downton Abbey. Staying here was the highlight of my stay in Scotland. The room was beautiful. ‘Loved that each room is named after a Scottish isle; mine was Eigg. The grounds are magical and that swing…! We hiked, went to the beach, which offers outstanding views. The dinner and the staff were remarkable. Being from California, there are only two places that are at this level of service, comfort and exquisite taste; Thomas Keller’s The French Laundry and The Post Ranch Inn near Big Sur. I will always have this place in my heart.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night Away
Very comfortable and relaxing. Service was excellent and food delicious if a bit expensive.
Stayed 1 night in Jan 2022

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Beautiful hotel in a lovely setting. Friendly and helpful staff. Wonderful dinner. I felt helpings could have been larger at breakfast and service at breakfast was not good. Nevertheless I would stay again.
Stayed 2 nights in Dec 2021

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here many years ago it was really special, staff were all in kilts, they fed badgers at the door!! Now its lost that unique touch, still a lovely hotel but there it ends 😔we only stayed one night and i heard them say they didnt change the menu think you would struggle if you stayed longer !!!
Stayed 1 night in Nov 2021

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant from beginning to end
Stayed 3 nights in Oct 2021

10/10 Excellent

Bassam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely stunning. The food was delicious. The rooms were so elegant, clean, and spacious. We felt transported back in time. The property is set on a private island. Walks and views around the grounds were fantastic. Highly recommend and would stay again.
Stayed 1 night in Oct 2021

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely remote hotel though not dog-friendly
Lovely hotel with very friendly staff and great food. Nice walk around the island and outdoor activities offered. Was really looking forward to using pool and spa, but only allowed in for 30 minutes at a time which negates purpose of relaxation. It also claims to be a 'dog-friendly' hotel, but dogs are only allowed in bedrooms and cannot be left unattended in room so really the opposite of dog-friendly.
Stayed 2 nights in Oct 2021

8/10 Good

Garrad

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, great isolated location. Lots of games and sports on offer. Dogs are allowed in rooms but no public areas of the hotel which is disappointing. Usually dogs are allowed in the bar areas of dog friendly hotels. Not even allowing that is restrictive and prevents guests from drinking in the bar or having afternoon tea without abandoning their dogs. Hopefully they will find a suitable location in future for sharing time with their four legged friends other than outside.
Stayed 2 nights in Sep 2021

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isle of Eriska Hotel
Excellent food, location and service. Stay slightly spoiled as spa not available for my wife when I tried to book a week before trip. Promised call back did not materialise. Also, golf course is not available although it is advertised. The 6 holes supposedly available were growing grass 2 inches tall on the fairways! Otherwise we cannot fault this hotel in any way.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Lorraine

Liked: Staff & service, property conditions & facilities, room comfort
Paradise island
Another wonderful stay at Eriska, faultless. A perfect haven to destress at. Staff are amazing. Manager Jochen very helpful. We will be back.
Stayed 2 nights in Aug 2021

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but expensive
The hotel was amazing and the food was really good. The spa and pool area are very tired though, which is surprising given the cost of the hotel.
Stayed 2 nights in May 2021

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully situation. Coastal short walks. Sta
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Bronagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
perfection....staff are exellent kind and attentive. The private hot tub was an additional joy
Stayed 1 night in Nov 2020

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Ann, Essex

Travelled with group
Liked: Staff & service, amenities
Lovely welcoming hotel, staff were wonderful and very helpful, warm and cosy atmosphere. On the down side, the food was poor, extremely expensive for what you were served. The first evening I had halibut which I really love. It was overcooked and extremely salty. Breakfast, my husband loves scrambled eggs and salmon but he doesn't like his scrambled eggs wet. Asked for them to be cooked firm, came out sloppy, sent them back cam out brown and crispy.
Stayed 4 nights in Sep 2020

8/10 Good

Carol, Lenzie

Liked: Cleanliness, staff & service, amenities
Excellent location, friendly and helpful staff. Great food. Pity about the necessary Covid restrictions.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2020

4/10 Poor

Matthias

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overprized
Considering the prize we paid in January, and knowing that there are restrictions and closures (Spa) at the time of travel (end of August), we still had high expectations. The staff was indeed super-polite, the dinner/breakfast excellent (as one would expect), but the whole atmosphere was tainted by bizarre restrictions (like we had to ask for fresh towels and the room to be made, as some patrons had requested that no-one enters their empty room). I'm an NHS consultant myself, and have to deal with a lot of bizarre regulations of how to do things, drawn up by administrators working from home. Unfortunately, during our one week holiday this year, I had to be told by the general manager that these restrictions are "safety measures", and that he refused to refund the 15% difference in VAT. Considering the 6 nights we spend there, this did amount to quite a large sum. I would have considered it as an appropriate compensation for closure of the SPA and swimming pool as well as restricted service, but was told that it was at the discretion of management to pass it on to the patrons. In general, the Hotel appears to have quite a healthy profit margin for what they "offer". In January, they offered 1 hour of falconry experience for the 6 of us at the cost of £950. I don't know what the cut of the hotel was for this, but we booked directly with paul@finnfalconry.co.uk who charged us £300 for 3 hours, which was an experience of a lifetime.
Stayed 2 nights in Aug 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay.
Excellent stay during coved period, every possible thing done to make our stay safe and enjoyable. Food excellent and very friendly service.
Stayed 2 nights in Jul 2020

2/10 Terrible

Maryse

Stayed 2 nights in Mar 2020

4/10 Poor

Caroline, Edinburgh

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
I have stayed at this hotel several years ago and the experience was fantastic. This time however the experience was extremely disappointing. The staff, particularly in the dinning room were extremely inexperienced, food service was slow, the waitress poured tea over our table, gave the wrong order to the wrong person and much more. The catering manager did not appear to be in control and gave us very little confidence. The food however, was very good. We had to queue at breakfast for glasses and cereal, not automatically topped up. Not what you expect from a 4 or 5 star hotel. I also think the spa facilities are very tired and requires investment to update. I would not recommend this hotel, given the price being asked.
Stayed 1 night in Feb 2020

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Grounds and Hotel
Staff was very friendly and accommodating. Unfortunately the hotel was undergoing renovation and it caused some disruption to our service. Spa treatment was a big disappointment. I’d recommend staying at the hotel though. The grounds were lovely but I can only imagine how beautiful it would be in the summer time!!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable short trip
Lovely place for a one night trip. Room very spacious and comfortable. Excellent breakfast. Log fires dotted around the hotel give a great atmosphere in the winter. Good activities with The pool and indoor tennis court.
Stayed 1 night in Feb 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique location with wonderful food
We had a wonderful 4 days at the isle of Eriska. The room with a view over the lawn was beautiful and comfortable. Beautiful island with lovely walks along the shoreline with amazing views. The food was excellent, beautiful breakfast with quality ingredients and options, very helpful and friendly staff, nothing was too difficult for them. We had the a carte dinner on our last evening and it was excellent. The lounges were very comfortable and the staff kindly put the log fires on for us whenever we were there. A few minor points to improve on include: - the welcome should be done in the lounge area rather than in the doorway - there should be tea and coffee facilities in the the room without having to ask for it - we only ate once at the Deck restaurant as the menu was very basic and the room had no atmosphere - our bill had 3 errors so they need to introduce a better signing process each time you purchase something. Overall, we loved our stay and would come back.
View from Eriska across to the mainland to the north west
Stayed 4 nights in Feb 2020