Exterior

Reviews of Maldron Hotel Belfast International Airport

3 out of 5
Maldron Hotel Belfast International Airport
Belfast International Airport, Belfast, Crumlin, Northern Ireland

Reviews

8.4

Very good

Rating 10 - Excellent. 343 out of 832 reviews" "
Rating 8 - Good. 322 out of 832 reviews" "
Rating 6 - Okay. 106 out of 832 reviews" "
Rating 4 - Poor. 39 out of 832 reviews" "
Rating 2 - Terrible. 22 out of 832 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ariela

Liked: Cleanliness, staff & service
Clean enough,and large room, which was good, but apart from that, pretty basic for an 'executive suite'. No hooks in the bathroom, so nowhere to hang towels. I was paid for 2 people, but only one bathrobe. The shower was annoying - it's either an overhead huge showerhead, or the handheld one, which attaches such that it points horizontally and is non-height-adjustable - NOT good if, like me, you're small, as it means water come towards you on the horizontal at head level. What's wrong with the standard kind - i.e. the shower-head attaches on a rail, and is height-adjustable? Seems to me this is more about form than function!
Stayed 1 night in Jan 2024

6/10 Okay

Janet

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Philip

Stayed 1 night in Dec 2023

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient service
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Ellen Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

robert

Disliked: Cleanliness
Toilet was dirty holes in towels
Stayed 1 night in Dec 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tracey

Stayed 1 night in Oct 2023
Response from Tiárnach on 7 Nov 2023
Dear Tracey, Thank you for your amazing full marks review. I am delighted you enjoyed your time with us and we hope to welcome you back in the near future.

10/10 Excellent

SUSAN

Stayed 1 night in Oct 2023
Response from Tiárnach on 7 Nov 2023
Dear Susan, thank you for your wonderful full marks review. I am delighted you enjoyed your time with us and we hope to welcome you back in the very near future.

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for business stays
Perfect location for airport access. I have stayed at the Maldron before for business, as it is so convenient. The room was clean and comfortable, restaurant and bar had a good choice of options.
Stayed 1 night in Oct 2023
Response from Tiárnach on 7 Nov 2023
Dear Caroline, thank you for your amazing review of our hotel. I am delighted to hear you are a returning guest of ours and we look forward to seeing you again in the very near future.

8/10 Good

Sally

Stayed 1 night in Oct 2023
Response from Tiárnach on 7 Nov 2023
Dear Sally, thank you for taking the time to leave your score. We hope you enjoyed your stay with us and we look forward to welcoming you back in the future.

10/10 Excellent

Valerie

Stayed 1 night in Sep 2023
Response from Tiárnach on 18 Oct 2023
Dear Valerie, thank you for taking the time to leave your full marks review. I am delighted you enjoyed your stay and we hope to welcome you back in the very near future.

8/10 Good

Bronagh

Stayed 1 night in Sep 2023
Response from Tiárnach on 18 Oct 2023
Dear Bronagh, thank you for taking the time to leave your feedback of your stay. we hope to welcome you back in the near future.

4/10 Poor

Zoe

Business traveller
Disliked: Staff & service
Disappointing
My room wasn’t serviced despite telling reception early afternoon that it hadn’t. No offer to reduce the room rate based on the fact that I hadn’t got what I had paid for.
Stayed 2 nights in Sep 2023
Response from Tiárnach on 18 Sept 2023
Dear Zoe, I am sorry to hear your room was not serviced during your stay. This is definitely beneath the standard I expect guests to receive and I hope it didn't impact your stay to much. We do hope to welcome you back in the very near future.

10/10 Excellent

Owen

Stayed 1 night in Sep 2023
Response from Tiárnach on 18 Sept 2023
Dear Owen, thanks for your wonderful full marks review. I am so pleased you enjoyed your stay and we hope to welcome you back in the very near future.

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tiárnach on 18 Sept 2023
Dear Howard, thanks for taking the time to leave your feedback and your wonderful full marks review. We do hope to welcome you back in the near future.

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Maldron hotel was a lovely place to stay. Thought breakfast could have been in clued in price . As it was very expensive per night to stay there .
Stayed 3 nights in Sep 2023
Response from Tiárnach on 6 Sept 2023
Thank you for taking the time to leave your feedback, we are so pleased to hear you enjoyed your stay and we hope to welcome you back in the near future.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Tiárnach on 5 Sept 2023
Thank you for your amazing full marks review. We are delighted you enjoyed your stay and we hope to welcome you back again in the near future.

10/10 Excellent

Kevin

Stayed 1 night in Aug 2023
Response from Tiárnach on 5 Sept 2023
Thank you for your amazing full marks review. We are delighted you enjoyed your stay and we hope to welcome you back again in the near future.

10/10 Excellent

Kai

Stayed 2 nights in Aug 2023
Response from Tiárnach on 5 Sept 2023
Thank you for your amazing full marks review. We are delighted you enjoyed your stay and we hope to welcome you back again in the near future.

10/10 Excellent

R. David

Stayed 1 night in Aug 2023
Response from Tiárnach on 5 Sept 2023
Thank you for your amazing full marks review. We are delighted you enjoyed your stay and we hope to welcome you back again in the near future.

4/10 Poor

Chloe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Plug socket hanging out of wall. Staff advised could not be fixed until Monday due to maintenance guy not working. Was not able to use the plug sockets on desk. Many stains on ceiling throughout room, making it unpleasant when in bed. Very hot in room with extremely limited air from window.
Stayed 2 nights in Aug 2023
Response from Tiarnach on 18 Sept 2023
Dear Chloe, thanks for taking the time to leave your feedback. I am sorry to see our normal standard was not received in your bedroom. I sincerely apologise & i hope it wasn't to much of an inconvenience to you.

6/10 Okay

John

Stayed 1 night in Aug 2023
Response from Tiárnach on 24 Aug 2023
Thank you for your score of our hotel, we hope you enjoyed your time with us and we look forward to welcoming you back soon.

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Tiárnach on 24 Aug 2023
Thank you for your score of our hotel, we hope you enjoyed your time with us and we look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you have an early morning.
Comfortable quiet place to have a drink before heading off to bed. With an early flight to catch the following morning.
Stayed 1 night in Jul 2023
Response from Tiárnach on 24 Aug 2023
Thank you for your wonderful score and review. I am delighted you enjoyed your stay and we look forward to welcoming you back again to stay.

8/10 Good

Neil

Stayed 1 night in Jul 2023
Response from Tiárnach on 24 Aug 2023
Thank you for your score of our hotel, we hope you enjoyed your time with us and we look forward to welcoming you back soon.

10/10 Excellent

Lorraine Rong

Stayed 1 night in Jul 2023
Response from Tiárnach on 24 Aug 2023
Thank you for your score of our hotel, we hope you enjoyed your time with us and we look forward to welcoming you back soon.

4/10 Poor

Catherine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very expensive for a basic dated hotel. Sink in bathroom was disgusting, cracked & not clean. However very handy for airport & lovely staff.
Stayed 1 night in Jul 2023
Response from Tiárnach on 24 Aug 2023
Thank you for taking the time to leave your feedback. We hope to welcome you back again in the future.

10/10 Excellent

Emily

Stayed 1 night in Jul 2023
Response from Tiárnach on 24 Aug 2023
Thank you for your score of our hotel, we hope you enjoyed your time with us and we look forward to welcoming you back soon.

10/10 Excellent

John Robert Borrill and Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2023
Response from Tiárnach on 24 Aug 2023
Thank you for your score of our hotel, we hope you enjoyed your time with us and we look forward to welcoming you back soon.

10/10 Excellent

Siobhan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was glad to access for disabled room and clean
Stayed 1 night in Jun 2023
Response from Tiáranch on 6 Jul 2023
Dear Siobhan, thank you kindly for your wonderful full marks review. I am delighted the accessible room was of benefit to you and we hope to welcome you back in the near future.

10/10 Excellent

Chris

Stayed 1 night in Jun 2023
Response from Tiárnach on 6 Jul 2023
Dear Chris, thank you kindly for your wonderful full marks review. We look forward to hopefully welcoming you back in the very near future.

10/10 Excellent

Laurie

Stayed 1 night in Jun 2023
Response from Tiárnach on 6 Jul 2023
Dear Laurie, thank you kindly for taking the time to leave your amazing full marks score. We hope to welcome you back in the very near future.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jun 2023
Response from Tiárnach on 6 Jul 2023
Dear Robert, thank you kindly for taking the time to leave your score. I hope you enjoyed your time with us and we look forward to welcoming you back in the near future.

10/10 Excellent

Ruth

Stayed 1 night in Jun 2023
Response from Tiárnach on 6 Jul 2023
Dear Ruth. Thank you for your wonderful full marks review. I am delighted you enjoyed your time with us and we look forward to welcoming you back soon.

10/10 Excellent

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely, first night.my bed was awful. I mentioned it to reception in the morning and was immediately upgraded. Highly recommend this hotel and 50mts from airport
Stayed 3 nights in Jun 2023
Response from Tiárnach on 6 Jul 2023
Dear Eamonn, thank you kindly for your full marks review. I am delighted your issues were able to be resolved and thankyou for also highlighting the problem with the bed. I am so pleased you enjoyed your stay and we look forward to welcoming you back in the very near future.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic accommodation but well looked after
Great stay with very helpful and attentive staff. Nothing was too much problem for any staff member I spoke to. I had a couple of little issues of one which was out of the hotel’s control. The other was rectified the following day along with an apology card and lovely little treats which I thoroughly enjoyed. My only advice I would offer would be to supply any guest staying for more than one night a timed card to allow access in and out of the carpark. It was always a hassle getting a card every time I left the hotel having to annoy the already busy staff to get a card. Not a complaint, just a suggestion.
Stayed 3 nights in May 2023
Response from Tiarnach on 26 May 2023
Dear Kevin, Thank you for your wonderful full marks review. I am so pleased to hear you enjoyed your overall stay and your little treats. We hope next time you are in the area we can welcome you back again.

8/10 Good

Pauli

Business traveller
Liked: Cleanliness, staff & service, room comfort
My stay was comfortable, but none of the USB plugs in the room worked.
Stayed 1 night in May 2023
Response from Tiárnach on 16 May 2023
Hi Pauli, Thank you for taking the time to leave your feedback. I am pleased you had a comfortable stay. I hope staff where on hand to rectify the charging ports in your room. We hope to welcome you back in the near future.

10/10 Excellent

Margaret

Stayed 1 night in May 2023
Response from Tiárnach on 16 May 2023
Thank you for your amazing full marks review. I am delighted you enjoyed your stay with us and we hope to welcome you back in the very near future.

8/10 Good

Malcolm

Travelled with partner
Liked: Staff & service, amenities
Property is ok but showing it’s age
Stayed 1 night in May 2023
Response from Tiánach on 12 May 2023
Dear Malcolm, thank you kindly for taking the time to leave your review. We hope you had an enjoyable stay and we hope to welcome you back in the near future.

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Tiárnach on 12 May 2023
Dear Carl, thank you for your wonderful score. We hope you enjoyed your time with us and we hope to welcome you back in the very near future.

8/10 Good

Gary

Stayed 1 night in Apr 2023
Response from Tiárnach on 3 May 2023
Dear Gary, thank you for your wonderful score. I hope you had a lovely time staying with us and we look forward to welcoming you back in the very near future.

10/10 Excellent

Kerry

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Across street from the airport and car rental. Location was perfect as we had a rental car to return and an early flight. So convenient!
Stayed 1 night in Apr 2023
Response from Tiarnach on 25 Apr 2023
Dear Kerry, Thank you for your amazing full marks review. I am delighted you enjoyed our unique location and it was of benefit for your onwards travel. We hope next time you are in the area we can welcome you back to stay again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, quiet given it is so close to the airport
Stayed 1 night in Apr 2023
Response from Tiarnach on 25 Apr 2023
Dear Anonymous, thank you for taking the time to leave such a wonderful review. I am delighted you enjoyed your stay with us and we hope to welcome you back in the near future.

10/10 Excellent

Ashlene

Stayed 1 night in Apr 2023
Response from Tiárnach on 14 Apr 2023
Dear Ashlene, thank you for your amazing full marks review. I am delighted you enjoyed your time with us and we hope to welcome you back in the very near future.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Tiárnach on 7 Apr 2023
Thank you for your wonderful score William, I am delighted you enjoyed your stay and we hope to welcome you back again in the near future.

10/10 Excellent

John

Stayed 1 night in Mar 2023
Response from Tiárnach on 7 Apr 2023
Dear John, Thank you for your amazing full marks review. I am delighted you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Tiarnach on 25 Apr 2023
Dear Declan, Thank you for your amazing full score. I am delighted you enjoyed your time with us and we hope to welcome you back in the very near future.

10/10 Excellent

Peter

Stayed 1 night in Mar 2023
Response from Tiárnach on 23 Mar 2023
Thank you for your wonderful full marks review, I am delighted you enjoyed your stay and we hope to welcome you back again soon.