Chesapeake Suite
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Reviews of Flag House Inn

3.5 out of 5
Flag House Inn
26 Randall St, Annapolis, MD

Reviews

9.8

Exceptional

Rating 10 - Excellent. 46 out of 48 reviews" "
Rating 8 - Good. 1 out of 48 reviews" "
Rating 6 - Okay. 0 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Dale

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First and foremost, the property photos are not as advertised on the website. The common areas are nice, but the room accommodations were terrible, and the service was extremely poor. We were placed in a room behind the dining room which was down a hallway next to the kitchen across from the washer/dryer next to where the trash was kept each day. Furthermore, the photos on the website don’t show a room that looks anything like ours and when we inquired with the one and only staff person on-site, we were told our room isn’t listed on the site photos. This is misleading for a small inn to not show all the rooms available, particularly leaving off the less desirable ones. When we tried to get moved to a new room (as they weren’t sold out according to their misleading website) we were told we’d have to pay an extra $100 per night to move (we were already paying nearly $400 a night so that was simply unacceptable). As we were next to the kitchen, it was noisy every morning and so much so that they gave us a white noise to help block the noise, which leads us to believe that this is an ongoing issue that others have complained about. To be quite honest, we were confused why this was even a room they would rent out as there is no way anyone would stay in this room and have a good stay; we are confident that we can’t be the first people to have complained about this room. Strongly recommend booking elsewhere given the steep price.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a weekend getaway in Annapolis. Quiet and walkable to all that Annapolis has to offer.
Stayed 2 nights in Jun 2023

10/10 Excellent

MATTHEW, Virginia beach

Stayed 2 nights in Apr 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very centrally located. VIP service throughout. Amazing breakfast. Lovely common areas.
Stayed 1 night in Apr 2023

10/10 Excellent

Andrea, NEWPORT BEACH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a 10 The location is a 10 The hospitality is a 12 Highly recommended
Stayed 3 nights in Mar 2023

10/10 Excellent

Jason

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all around.
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities
There was great communication before our visit and as we made our way to The Flag House Inn. We were greeted at our car, and helped with our luggage to our third floor room. The room was fine, with two small bathrooms - one with a toilet and sink, and one had a shower and sink. The property had recently changed ownership, so the staff was new and the property was being renovated. This was not a problem for us, and we had a pleasant stay. Breakfast was great, and the cook/server was very friendly. The B&B is right across the street from the visitor entrance to the naval academy. It was an easy walk to everything we wanted to see and do in Annapolis and Eastport. Parking was a little tight behind the building, but they parked our car for us and we didn't need it again until we left.
Stayed 2 nights in Sep 2022

10/10 Excellent

Patricia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We were very shocked when we arrived that the inn was under renovations. We were not told of this when we booked. The smell of paint and dust everywhere. We felt that we were inconveniencing the contractors if we had to go up or down the steps. Also all of the staircases were covered in tarp which would be dangerous for someone coming down the steps. Also your website is very deceiving. Everything we read and the pictures we saw about the inn related too the previous owners. Again it was deceiving. Website is not updated. With other B&B’s that we used in the past they all had complimentary snacks throughout the day. For example cheese and crackers or cookies and sometimes tea time. All that was complimentary was coffee and a pitcher of water. Finally, we had too ask for extra bath towels.
Stayed 2 nights in Sep 2022

10/10 Excellent

Maryalice, Cohocton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the hosts were superb. Breakfasts were out of this world! Very safe location and close to everything. Free off street parking as well! Highly recommend.
Stayed 3 nights in May 2022
Response from Marty on 9 Jun 2022
Hi Maryalice thanks for the positive comments, especially on clean, our staff are amazing. We provide our guests a great Annapolis experience, with included parking and breakfast, none of the big hotels can say that! Thanks again!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service
Warm, friendly, hospitable attitude of Owners. Detail oriented, they could not possibly have done more to make our getaway (and wife’s Birthday) a more pleasant one. It was quite obvious that they sincerely cared about our satisfaction with them, the Inn, and our entire weekend. We recommend highly anyone considering staying there to do so.
Stayed 2 nights in Mar 2022
Response from Marty on 7 Apr 2022
Hi Charles, thanks for the kind words, we try and make sure every guest has a great experience in Annapolis. With our on site parking, great location and yummy breakfast, that sets the basis for a great visit..... thanks and we hope to see you again!

10/10 Excellent

kELLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here you won't be sorry
We had a great stay with very friendly customer service. Easy check in and out. Comfortable room and clean. Historic and we loved that with walking distance to everything. Free Wifi and parking were awesome with a homemade breakfast included. All great.
Stayed 1 night in Sep 2021
Response from Marty on 27 Sept 2021
Hi Kelly, thank you for taking the time to write some thoughts about your stay with us... we are glad we could get you in for a short stay with us. Thanks for the comments on clean, our staff is amazing! None of the large/luxury hotels in town include this in their prices, it would be 30-70 a night extra... anyway, come see us again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent communication in advance of our arrival made planning easy.
Stayed 1 night in Jul 2021
Response from Marty on 5 Jul 2021
Hi, thanks for your kind words. We do indeed aim for proactive and relevant communications...

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a great area and it is very relaxed. Marty and Carmel were very nice and helpful.
Stayed 2 nights in Apr 2021
Response from Marty on 12 Apr 2021
Thanks for the nice words - we do try and make sure everyone has a great experience in Annapolis!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This b&b in Annapolis is just Perfect! Carmel and Marty are wonderful hosts, know the best restaurants in town, and their breakfast is delicious! (Marty even shared some recipes with us). Our room was beautiful, comfortable, warm, spacious and very clean with high Covid awareness. Location couldn’t be better! Just few steps from Main st, yet quiet. I highly recommend this place!
Stayed 1 night in Mar 2021
Response from Marty & Carmel on 9 Mar 2021
Hi there, thanks for your nice comments, it was great to have you for a short stay last weekend... What you experienced is how we treat all guests - we want you to have a GREAT experience in Annapolis. We want you to feel comfortable and safe and have fun. We are glad you could get all that and more - come see us again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flag House Inn is awesome. Marty and Carmel were great hosts. Food was phenomenal! Presentation, quality and quantity was perfect. Great location. Accommodations were top notch. Great care taken with regard to Covid. Would highly recommended and will return there.
Stayed 2 nights in Feb 2021
Response from Marty on 22 Feb 2021
Thanks for the nice comments! I think you were with us last weekend, we are so glad you had a great experience in Annapolis and we would love to get you in again once the USNA opens again....

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Marty & Carmel on 10 Sept 2020
Hi James, thanks for the perfect rating. We loved having your group, we hope you can stay in the future!

10/10 Excellent

Paola, Maryland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our time at the Flag House Inn; our home away from home. Marty and Carmel were so friendly and very accomodating. Even with the Pandemic, I never felt unsafe here. The room was super clean and I am very appreciative of the precautions they took during our stay there. We will definitely be staying here again!
Stayed 2 nights in Aug 2020
Response from Marty & Carmel on 18 Aug 2020
Hi Paola, thank you for the kind words, your group was great, easy, enthusiastic, and treated our place kindly... We really appreciate your comments on cleanliness and COVID practices, we have worked hard on getting that in place so guests like you feel safe. We so much appreciate the great work our cleaners do... Please do see us again!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular stay
Everything about the stay was spectacular: the welcome, the cleanliness, the location, the breakfast. Thank you!
Stayed 1 night in Jun 2020
Response from Marty & Carmel on 5 Jul 2020
Hi Andrea, thanks that's very kind of you, we loved having you... we hope to see you again....

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I celebrated our 25 wedding anniversary while staying at the Flag House Inn. It was a wonderful experience. The room was recently updated, so it was very clean and modern. They are doing a great job dealing with the covid issue. The breakfast was fantastic and if you say nice thing to the host you may get an extra cinnamon roll!!! Carmel and Marty were wonderful hosts and spot on with their suggestions on where to eat and sight-see in town. They even fly your flag on the porch from the state or country you are coming from, it's these small details that really set this place apart. The location is perfect, you are literally across the street from the entrance to the Academy and a block from all the restaurants and water. Thank you for a memorable 25th anniversary!!! We look forward to coming back soon!!!
Stayed 1 night in Jul 2020
Response from Marty on 3 Jul 2020
Wow Dennis, we could not have written a better review ourselves. Thanks for the great words and we are glad you hit the jackpot with the cinnamon rolls :-) . We continue to get great feedback from our guests about our Covid practices, we take this serious as we live on site too! Please come see us again, we can get you out on the water or hopefully on to the groudns at the Naval Academy - thanks... Marty & Carmel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area and our first time in a bed and breakfast which we really enjoyed! Clean and they were very good at keeping up with sanitizing everything with the covid virus. Food was wonderful and they had great suggestions of where to go to eat and what to do. Definitely would recommend to others!
Stayed 1 night in May 2020
Response from Marty on 2 Jun 2020
Hi there I think we know who you are :-) Thanks for being one of the "pioneers" who are starting to travel again. As you said, we have researched CDC guidelines and industry best practices, AND we live on site, so want are trying very hard to ensure a safe environment Many more places are opening up, we look forward seeing many more guests including you very soon! Marty & Carmel, owners

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around
Great location across from the Naval Academy with walking distance to all of Historic Annapolis. The owners were very helpful and made an amazing breakfast for us. Historic building with all the needed modern amenities. Truly a special place we hope to visit again!
Stayed 1 night in Dec 2019
Response from Marty & Carmel on 3 Jan 2020
Thanks Jonathan for the nice words. We do everything we can to make sure our guests have a great modern experience in Annapolis and we are glad you were able to have a great time! Hope to see you again!

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful. Very unique and delicious. Hosts were very helpful with advice about seeing Annapolis. Other guests very friendly. Excellent conversation around the breakfast table. Location is outstanding, just steps from shops and restaurants and literally across the street from USNA. We would return. Highest recommendation
Stayed 2 nights in Dec 2019
Response from Marty on 29 Dec 2019
Hi Pam, thanks for the kind words. We try very hard to give our guests a great experience in Annapolis. Please do visit us again! Marty Etzel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Marty on 8 Nov 2019
thank you!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The individualized experience and the warm attention
Stayed 1 night in Sep 2019
Response from Marty on 22 Nov 2019
thank you! Come stay again with us ....

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting my son Tim, who lives very near by. Room was beautifully appointed and comfy. Bathroom was lovely with very high quality linens and soaps. Breakfast was hearty and beautifully presented- a delightful surprise. Owners, and other guests, were friendly.
Stayed 2 nights in Sep 2019
Response from Marty on 23 Sept 2019
Hi there, thanks we know who you are :-) Thanks for the kind words, we do work hard to give every guest a great experience when they stay with us so they can enjoy their visit to Annapolis, whatever the reason.... We hope to see you again!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Marty - owner on 12 Sept 2019
Thank you!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Great location, right across the street from the Naval Academy and 5 minute walk to the waterfront and shops on Main Street! Marty and Camel are very nice hosts.
Stayed 1 night in Jul 2019
Response from Marty on 25 Jul 2019
Hi David thanks for the nice words... you were great to have with us even if only for one night. Please come see us again! Our location makes it very easy to relax....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Marty (owner) on 18 Jul 2019
thank you!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts! They really went above and beyond to make us feel comfortable and welcome. Absolutely perfect location.
Stayed 2 nights in Jul 2019
Response from Marty on 11 Jul 2019
Hi Alison we loved having you and your group. We try and give every guest a great experience no matter their reason to visit us....

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
This place is fabulous. Everything was just right. The location is perfect - just a short walk to the water, restaurants and shops. Lovely couple innkeepers. The room was charmingly decorated and everything very clean. Breakfast was absolutely delicious. We loved it here.
Stayed 1 night in Jul 2019
Response from Marty (owner) on 9 Jul 2019
Hi Laura thanks for the nice words and you highlighted a lot of our value & benefits. Our location, our food, our included parking and our interesting guests all make this a great place to stay. We hope you can make it back again...

10/10 Excellent

FlagHouseinn, Annapolis md

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location given the busy July 4th events/ right across from Naval Academy and exceptional breakfast served by our welcoming hosts
Stayed 2 nights in Jul 2019
Response from Marty on 8 Jul 2019
Hi, thanks for the nice comments and yes our location can't be beat. For any weekend or any busy time, being able to park downtown is a huge benefit. Our price includes parking and breakfast, a huge free included value....

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Marty on 21 Jun 2019
Hi Lois thank you for the nice words... Please see us again!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Marty on 13 May 2019
Hi Chris, thanks for the perfect score we loved having you this weekend. Go Eagles!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with Carmel and Marty. The food was outstanding and they are very friendly and knowledgeable about the area. The Flag House Inn is also located just across from the academy and close to all of the action in town but far enough away so that it's peaceful at night. I highly recommend this place to anyone.
Stayed 3 nights in Apr 2019
Response from Marty on 18 Apr 2019
Hi, that's very kind of you to leave such a great review. You highlighted a lot of our great features - our location, the "close but not far away" site, and our care to make sure you have a great experience. Come see us again when the weather warms up! Marty & Carmel

10/10 Excellent

Sam, Baltimore, MD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful and well maintained. Having parking was great. The check-in process was very easy, and although we arrived early, we were able to check-in and sit in the lovely dining room. The breakfast was great, and the owners were able to accommodate dietary restrictions (best to email them ahead of time). They were gracious hosts and able to make lots of good food and tourists recommendations. Would recommend, would stay here again.
Stayed 1 night in Mar 2019
Response from Marty (owner) on 28 Mar 2019
Hi Sam, thanks for the nice comments, you and your mother were great to host, we often can be flexible with check in and parking, it helps to have advance of special needs as you comment. We love being able to help guide our guests to have a great experience in Annapolis. Please see us again!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Marty on 4 May 2019
Thanks for your comments - please see us again!

10/10 Excellent

GIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience!
Stayed 2 nights in Feb 2019
Response from Marty on 19 Feb 2019
Thanks Gil - we loved having you - please see us again - lots more to eat, drink and experience in Annapolis!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts. Were doing renovation but all services were great.
Stayed 2 nights in Feb 2019
Response from Marty E on 6 Feb 2019
Hi we loved having you & your friend, lots of fun. Come see us again! It's our off season so we were careful whether to stay open to ensure we could still deliver a great experience for you....

10/10 Excellent

Jerome, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I planned a weekend in Annapolis and has to find a place to stay. To say we found the right place would be absolutely an understatement. The Flag House is what every B&B should aspire to be like. From the moment you arrive and are welcomed by Marty and Carmel you learn that having a great stay is very important to them. Subtle things like having your state flag (New Jersey for us) hanging out front is just a cool touch. Pleasant conversation makes you feel as if you're visiting an old friend but be the time you leave that's exactly what you now have. The rooms in this lovely old home are exactly what one hopes for, clean and comfortable. We slept very well. So I've covered the hosts and the bed in B&B now onto the breakfast. Marty and Carmel DOMINATE every other B&B we have ever visited when it comes to their breakfasts. My wife and I are foodies and we really enjoyed dining around Annapolis, but we usually anticipate breakfasts at B&B's as being okay at best. The Flag House is the exception to the rule. The breakfasts began with fruit salads. Yeah yeah I know a fruit salad WOW. Oh ye of little faith. The middle courses were a homemade German Apple Cake and pumpkin muffins. Had we stopped there I would have considered it a success because it was that good. We didn't stop there because the endings were an incredible Hashbrown Casserole and a Blueberry and Cream Cheese stuffed French Toast. Can't wait for our return visit.
Stayed 2 nights in Nov 2018
Response from Marty & Carmel on 14 Nov 2018
Jerome this is such an amazing review we can not thank you enough. We have worked hard to provide a great experience from the time you book with us (btw you get best price by booking direct with us) until the time you leave... We are having a lot of fun with developing breakfast and we will keep tinkering with the menu but you can be assured we always have fresh fruit and we always try and use fresh ingredients in everything we use... We also owe a big debt to our housekeepers who do an amazing job keeping the rooms in top condition, on top of that we have added little amenities like clock radios with USB chargers and electric plugs built in We will eagerly await your return visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to walk the entire town. Great breakfast. Great hosts.
Stayed 3 nights in Nov 2018
Response from Marty on 14 Nov 2018
Thanks for the brief review, we are so glad you enjoyed your stay with us. We have worked hard to bring a great breakfast and an overall great experience ... Please come see us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Marty on 27 Sept 2018
thank you!

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION, FRIENDLY HOST, BIG ROOM, PLEASANT STAY.
Stayed 1 night in Sep 2018
Response from Marty on 27 Sept 2018
Thanks Miguel, you named several of the benefits we offer at Flag House Inn ... we also serve fresh cooked breakfasts that everyone is loving too - see our pics on Instagram

10/10 Excellent

David, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and communications, nice and comfortable. Very helpful staff/owners. No concerns. Slept well. Breakfast was good. I recommend
Stayed 1 night in Sep 2018
Response from Marty on 17 Sept 2018
Thanks David, you nailed it on the reasons why people love staying with us - comfy beds, delicious breakfasts, friendly hosts and onsite parking. We want you to have a great experience, especially if you are travelling on business (as was your situation)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Marty on 30 Aug 2018
thank you for the perfect review

10/10 Excellent

Norm&Linda, Rockville, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, interesting and knowledgeable hosts, excellent (and not unhealthy) breakfast, ideal location within three blocks of historic Annapolis and the U.S. Naval Academy. Early access to off-stret parking. It is a little expensive, but well worth it. We will stay again!
Stayed 1 night in Aug 2018
Response from Marty on 18 Aug 2018
Hi Norm, thank you for the very positive review and my first in Expedia as we are new to Expedia, I very much appreciate you taking the time to give your feedback.... You are one of the so many interesting people who come to visit us and you highlight many of the positives we have to offer: on site parking, delicious brekfast and great location... Regarding cost, yes we are not the cheapest but all who read this review should know our rate includes onsite parking (you will pay $25-$30/day everywhere else) and our fresh cooked breakfast (worth $20-30 elsewhere)... so be sure to include this in your comparisons Thanks again!