Hotel staff were very friendly and always ready to assist. Food was good, better than alot of hotels for same price range. Stayed in Junior Executive room, had a nice view of SM Mall. Room was clean no funny smells or odours, bed was a little hard for my preference, my only gripe would be the pillows, think they were old pillows as they were flat and not fluffy. Location of hotel is very convenient for those who enjoy walking and not having to spend extra money on transport. All in all hotel was a great value for money!! Would definately stay again on my mext trip.