Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews of Anaheim Discovery Inn & Suites

2 out of 5
Anaheim Discovery Inn & Suites
1126 W Katella Ave, Anaheim, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 629 out of 1241 reviews" "
Rating 8 - Good. 371 out of 1241 reviews" "
Rating 6 - Okay. 130 out of 1241 reviews" "
Rating 4 - Poor. 55 out of 1241 reviews" "
Rating 2 - Terrible. 56 out of 1241 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lori J

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to convention center and restaurants. Discount at Denny's. It might not look great from the outside but the room was nice. Microwave and fridge worked well. A/C was a little loud, but cooled the room quickly so I didn't have to keep it on constantly. My agent at check in was nice and was interested in the conference I was attending. A little traffic noise, but that's to be expected. I didn't go to Disneyland or other attractions but if I did, it would have been a convenient walk. I didn't swim because the weather was cool and the pool isn't heated, but the area was kept nicely. I appreciated having a bench to sit on while I smoked. Be aware that the water in Anaheim tastes funky, but that was the same everywhere I went Thank you for your excellent service! If I was asked, I would recommend.
Stayed 4 nights in May 2024

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Customer Care Team on 20 May 2024
Dear August, thank you for letting us know you had a great stay at Anaheim Discovery Inn & Suites. We're glad our accommodations worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Sincerely, Customer Care Team

8/10 Good

Emma

Travelled with family
I liked how close it was to Disneyland. About a 20min walk to get to the front gates of the parks.
Stayed 6 nights in May 2024
Response from Customer Care Team on 20 May 2024
Dear Emma, thank you for giving us a lovely review. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our lovely location near Disneyland makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

8/10 Good

Deanna

Liked: Cleanliness
Stayed 6 nights in May 2024
Response from Customer Care Team on 14 May 2024
Dear Deanna, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Anaheim Discovery Inn & Suites on your next visit!Sincerely, Customer Care Team

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice owners and reasonably close to Downtown Disney!
Stayed 6 nights in May 2024
Response from Customer Care Team on 14 May 2024
Dear Deanna, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our courteous hosts and convenient location close to downtown Disney makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, nice workers. Quiet.
Stayed 1 night in May 2024
Response from Customer Care Team on 14 May 2024
Dear Jonathan, we are thankful for giving our hotel a splendid rating for our property's quaint ambiance and pleasant services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Sincerely, Customer Care Team

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and convenient location
Stayed 1 night in May 2024
Response from Customer Care Team on 10 May 2024
Dear Daniel, thank you for letting us know you had a great stay at Anaheim Discovery Inn & Suites. We're glad our lovely property and convenient location were ideal for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Sincerely, Customer Care Team

8/10 Good

Bill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Disneyland and safe
Stayed 5 nights in May 2024
Response from Customer Care Team on 10 May 2024
Dear Bill, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our safe and convenient location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

10/10 Excellent

kerrilynn, Hayward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place & staff. Highly recommend
Response from Customer Care Team on 10 May 2024
Hi Kerrilynn, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Anaheim Discovery Inn & Suites with the finest of our amenities and resources!Sincerely, Customer Care Team

10/10 Excellent

kerrilynn, Hayward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel for Disneyland. It’s about a 15 min walk to downtown Disney / Disneyland Hotel. I’ve stayed here for solo trips & friends.
Response from Customer Care Team on 10 May 2024
Dear Kerrilynn, we are happy to have hosted you and served you well at Anaheim Discovery Inn & Suites. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our location and facilities. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Sincerely, Customer Care Team

10/10 Excellent

Samantha-Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much across from Disneyland, our room was very nice and clean, we loved it
Stayed 6 nights in Apr 2024
Response from Guest Experience Team on 7 May 2024
Dear Guest, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Anaheim Discovery guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Sincerely, Customer Care Team

2/10 Terrible

Medardo

Stayed 1 night in May 2024

2/10 Terrible

MONICA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a really old Motel, they say in the description that is walking distance to Disney and is not true, it smells like mold, we stay 4 days and after the 2nd day you can see the mold coming thru the wall in the bathroom.
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 7 May 2024
Dear Monica, we apologize for the issues you encountered during your stay with us. Your experience does not reflect the level of cleanliness and comfort we strive to provide to our guests. We regret any inconvenience caused by the outdated facilities and the presence of mold in your room. Please know that your feedback has been taken seriously, and we will address these issues promptly to ensure a more pleasant stay for our guests. We sincerely regret not being able to provide you with a pleasing guest experience at our hotel, and we look forward to hearing more from you to improve your next visit with us!Sincerely, Customer Care Team

6/10 Okay

Holly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It was a very affordable option so don’t expect a lot. It was very clean and friendly staff. But it’s past time for a remodel.
Stayed 5 nights in Apr 2024
Response from Customer Care Team on 6 May 2024
Dear Holly, we appreciate your thoughtful review! It's fantastic to hear that you found our hotel to be clean and that you were impressed by our friendly staff. While we're glad to provide an affordable option for our guests, we understand the importance of maintaining our facilities and will certainly take your feedback about remodeling into consideration. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

8/10 Good

Trent Lee

Liked: Staff & service
Easy walk to Disneyland. Responsive staff
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 6 May 2024
Dear Trent, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at Anaheim Discovery Inn & Suites, and your review reassures us of the quality of our staff services and the convenience of our location. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Sincerely, Customer Care Team

6/10 Okay

Heather

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was too dirty and broken to use. Iron was broken as well.
Stayed 8 nights in Apr 2024
Response from Customer Care Team on 3 May 2024
Dear Heather, we sincerely apologize for the inconvenience you experienced with the dirty pool conditions and the broken iron. Please know that this does not reflect the high standards we strive to maintain. We have addressed these issues with our maintenance team to ensure they are promptly resolved. Your comfort is our priority, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Customer Care Team

10/10 Excellent

karla, Chicago

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Friendly and helpful staff. Walking distance fron disneyland will stay again for my next disney visit!
Stayed 7 nights in Apr 2024
Response from Customer Care Team on 3 May 2024
Dear Karla, it's our absolute pleasure to know you loved your stay with us at Anaheim Discovery Inn & Suites. We strive to provide excellent value to our guests through our favorable location near Disneyland and friendly, helpful staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Brian

Stayed 1 night in Feb 2024
Response from Customer Care Team on 2 May 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

ANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying and it was great. Staff was very friendly.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 3 May 2024
Hi Ana, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Anaheim Discovery Inn & Suites with the finest of our amenities and resources!Sincerely, Customer Care Team

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not enough parking spaces.
Stayed 3 nights in Apr 2024

6/10 Okay

Cheryl

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 2 May 2024
Dear Cheryl, thank you for sharing a positive review of your time with us. The greatest joy of serving our guests is knowing that we provided a premium experience that made them feel comfortable, peaceful, and contended without worrying about any matters of their stay. If you felt that any of our facilities or services were not on par with your expectations, we encourage you to open up and inform us so that we can be better. We know you relished the stay, and we promise to provide you with a supreme guest experience if you swing by next time!Sincerely, Customer Care Team

10/10 Excellent

Ruby

Stayed 1 night in Feb 2024
Response from Customer Care Team on 17 May 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is was a horrible experience. I have backpacked a majority of my life on this earth and I have to say this was the grossest experience of my life. For starters, I have two young kids and this place should not even allow kids under the age of 3 to stay there, it was bad. For starters, there were holes in the ceiling in the bathroom and the tile was coming off. The floor was somehow sticky AND wet in some spots. The doors didn't close properly, so any animal or insect could VERY EASILY find it's way into the room. I am confident that someone who worked there stole my headphones after the first day. But what really made this experience unbearable was the fact that they did "maintenance" in our room, this meant that they cut a hole in the ceiling and left debris everywhere. Like I said, I have two small kids and not only is this unhygienic, but this is also cause for certain safety concerns. Within two hours of arriving back in our room, we contacted expedia and shared our concerns, we checked out early of this deplorable room and moved into the best western right next door. I must say, the difference between the two is night and day. I would never recommend this place and will continue to tell people in the future about this place so they can avoid any trouble in the future.
Stayed 6 nights in Apr 2024
Response from Customer Care Team on 26 Apr 2024
Dear John, we are incredibly sorry to hear you faced such a bad experience while staying at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Thank you very much for your review - honest reviews like yours help us improve our quality of service for all of our guests. Please feel free to reach out to us with more feedback. Sincerely, Customer Care Team

10/10 Excellent

Florenz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! When the A/C was broken I get to change room.
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 26 Apr 2024
Dear Florenz, thank you for your positive feedback regarding the service you received during your stay with us. We're glad that our team was able to promptly address the issue with the A/C by providing you with a room change. Your satisfaction is our priority, and we appreciate your recognition of our efforts. We look forward to welcoming you back for another enjoyable stay at Anaheim Discovery Inn & Suites.Sincerely, Customer Care Team

8/10 Good

Brian, Hudson Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Disney property, short walk. Could use new bath mat for shower
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 22 Apr 2024
Dear Brian, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location and property near Disney makes us very pleased. While we've noted your suggestion for a new bath mat in the shower, we hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

8/10 Good

Liliana

Stayed 4 nights in Apr 2024
Response from Customer Care Team on 22 Apr 2024
Dear Liliana, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Anaheim Discovery Inn & Suites on your next visit!Sincerely, Customer Care Team

2/10 Terrible

Saul

Stayed 2 nights in Apr 2024
Response from Customer Care Team on 8 May 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Aaron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown disney and disneyland about a 10 minute walk. Rooms are all hard floors and very clean. Also a short ride to lots of food options. The hotel also sent me a text letting me know we could park at the hotel for disneyland before we checked in if needed
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 19 Apr 2024
Dear Aaron, thank you for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you found our hotel conveniently located and our rooms clean and comfortable. It's great to know that you appreciated the text notification about parking for Disneyland. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, would definitely stay again!
Stayed 5 nights in Apr 2024
Response from Customer Care Team on 19 Apr 2024
Dear Drew, we are thankful for giving our hotel a splendid rating for our facilities and services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Sincerely, Customer Care Team

8/10 Good

Robert, Mesa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The only concern we had was the heater. It sounded like a jet taking off. We were there for four nights. After the first night, we’d get the room warm then turn it off. Much better!! The room was super clean.
Stayed 4 nights in Apr 2024
Response from Customer Care Team on 19 Apr 2024
Dear Robert, we appreciate you taking the time to share your feedback with us, and we're pleased to hear that you found your room clean. However, we apologize for any discomfort caused by the noise from the heater and any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address these concerns with our maintenance team for improvement. We hope to have the opportunity to welcome you back for a more enjoyable experience.Sincerely, Customer Care Team

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 17 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Customer Care Team on 15 Apr 2024
Dear Lauren, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Sincerely, Customer Care Team

4/10 Poor

Erin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Far too expensive for a room that doesn’t have closet, safe for belongings or drawers, and water damage in bathroom.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 15 Apr 2024
Dear Erin, thank you for taking the time to provide feedback about your recent stay. We apologize for any disappointment caused by the lack of certain amenities in your room and the issues with water damage. Your comments have been shared with our management team for further review and improvement. We strive to provide excellent value for our guests, and we regret if we fell short of your expectations. We hope to have the opportunity to better serve you at Anaheim Discovery Inn & Suites.Sincerely, Customer Care Team

10/10 Excellent

YAHAIRA, LAREDO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close to Disney property this hotel is. It’s very comfortable and practical, there’s restaurants and convenience stores nearby. The room was okay, it had everything we needed and it was rather quiet. Would definitely stay here again!
Stayed 4 nights in Apr 2024
Response from Customer Care Team on 15 Apr 2024
Dear Yahaira, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Disney so we can deliver an incredible Anaheim Discovery guest experience!Sincerely, Customer Care Team

10/10 Excellent

Lea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Free parking near Downtown Disney and the Convention Center - Can't beat it.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 15 Apr 2024
Dear Lea, thank you for letting us know you had a great stay at Anaheim Discovery Inn & Suites. We're glad our convenient parking facility and our property's proximity to the Disney parks impressed you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Sincerely, Customer Care Team

8/10 Good

Rudy

Liked: Cleanliness, staff & service
Disliked: Amenities
Good budget hotel.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 12 Apr 2024
Dear Rudy, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at pocket-friendly rates. We strive to achieve maximum guest satisfaction at Anaheim Discovery Inn & Suites, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Sincerely, Customer Care Team

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2024
Response from Customer Care Team on 1 May 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Shannon

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the actual room. It didn’t look like the pictures on the site. The room was outdated and not very clean.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 10 Apr 2024
Dear Shannon, we are incredibly sorry to hear you faced such a bad experience while staying at our hotel. It is apparent from your review that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Please feel free to reach out to us with more feedback.Sincerely, Customer Care Team

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 3 nights in Feb 2024
Response from Customer Care Team on 9 Apr 2024
Dear Anthony, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you another unbeaten guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

4/10 Poor

Nicole

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn't very clean. We had cockroaches. "Updates" were poorly done (flooring used as counter top, poor tile work leaving room for dirt to accumulate. Asked front desk to call us a cab to the airport, they gave us a phone number for a random person to drive us (that wasn't available) instead of calling or providing contact into to a proper company.
Stayed 4 nights in Mar 2024
Response from Customer Care Team on 8 Apr 2024
Dear Nicole, we deeply regret that your experience fell short of expectations during your recent stay with us. Please accept our sincerest apologies for the cleanliness issues you encountered and any inconvenience caused by the condition of your room. Rest assured, your concerns will be addressed with our housekeeping and maintenance teams to ensure immediate improvements. Additionally, we apologize for the inconvenience with arranging transportation and assure you that steps will be taken to prevent such miscommunications in the future. We value your feedback and hope for the opportunity to restore your confidence in our hotel during any future visits to the area.Sincerely, Customer Care Team

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is little bit out of date, but offers everything you expect. The highlight of the property is its convenient location with competitive price. This hotel also offers free parking, which is a big relief for me from parking expenses.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 8 Apr 2024
Dear Jing, we are pleased that you thoroughly enjoyed your time at Anaheim Discovery Inn & Suites. We appreciate you letting us know how satisfied you were with our well-equipped accommodations, convenient location, excellent prices, and complimentary parking. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

julie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Customer Care Team on 4 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

zhaojun

Disliked: Staff & service, property conditions & facilities
Barely nothing provided, even morning coffee has limitations. Steel bed frame create noise.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Dear Zhaojun, thank you for taking the time to share your feedback with us. We apologize for the inconvenience caused by the limitations of our morning coffee service and the noise from the steel bed frame. Your comments are important to us, and we will certainly take them into consideration as we work to improve our offerings and facilities. Providing a comfortable and enjoyable stay for our guests is our top priority, and we regret that we fell short of your expectations in this regard. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely, Customer Care Team

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
Convenient location and helpful and friendly staff!
Stayed 3 nights in Mar 2024
Response from Customer Care Team on 2 Apr 2024
Dear Patricia, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for convenient and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our friendly and helpful staff services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Anaheim Discovery Inn & Suites on your next visit!Sincerely, Customer Care Team

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff was great. Beds were a bit stiff. 20 minute walk to Disneyland
Stayed 8 nights in Mar 2024
Response from Customer Care Team on 1 Apr 2024
Dear Michele, thank you for sharing your feedback with us. We're glad to hear that you were impressed with our staff team and that you enjoyed your stay at our property close to Disneyland. However, we apologize for any discomfort caused by the stiffness of the beds. We will assess this issue critically and do what's necessary to resolve it without further delay. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 1 Apr 2024
Dear Eric, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Sincerely, Customer Care Team

10/10 Excellent

Estela

Stayed 1 night in Mar 2024
Response from Customer Care Team on 17 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Brett, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

christine

Travelled with partner
Liked: Staff & service
It was conveniently located in walking distance to Disneyland. Older hotel, but has been somewhat kept up
Stayed 1 night in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Dear Christine, thank you for choosing to stay with us during your visit to Disneyland. We're glad to hear that our convenient location met your needs and that you found our hotel to be adequately maintained. Your feedback is valuable to us, and we appreciate your understanding regarding the age of the property. We are committed to ensuring that our guests have a comfortable and enjoyable stay, and we will continue our efforts to uphold our standards of cleanliness and service. We hope to welcome you back again in the future for another memorable stay.Sincerely, Customer Care Team

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m gonna title this as “don’t just a book by its cover”. The exterior is a bit rough but the rooms are renovated and clean. The staff were very polite, helpful, and accommodating. I would definitely recommend if you are looking for a cheaper & convenient location for off Disney property.
Response from Customer Care Team on 27 Mar 2024
Dear Taylor, thank you for your kind words about our convenient location and affordable rates. We appreciate your sincere recommendation despite your initial impressions based on the rough exterior conditions. We're thrilled to hear that you found our renovated rooms clean and comfortable, and our staff to be courteous and helpful. Your feedback is invaluable, and we'll continue our efforts to improve our exterior to match the quality of our interiors. We look forward to welcoming you back for another enjoyable stay soon.Sincerely, Customer Care Team